Acer Aspire X3990 User manual

Acer
Aspire X3990
Service Guide
PRINTED IN TAIWAN

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Revision History
Please refer to the table below for the updates made on this service guide.
Date Chapter Updates

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Copyright
Copyright © 2011 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

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Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are
trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

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Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES Denotes actual messages that appear on screen.
NOTE Gives additional information related to the current topic.
WARNING Alerts you to any physical risk or system damage that might result from doing
or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions relevant to the accomplishment of
procedures.

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Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

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System Tour 1
Features 1
Block Diagram 4
System Components 5
Front Panel 5
Rear Panel 6
Hardware Specifications and Configurations 7
Power Management Function(ACPI support function) 11
System Utilities 12
CMOS Setup Utility 12
Entering CMOS setup 13
Navigating Through the Setup Utility 13
Setup Utility Menus 14
Main 14
System Disassembly and Assembly 24
Disassembly Requirements 24
Pre-disassembly Procedure 25
Removing the Side Panel 26
Removing the Heat Sink Fan Assembly 27
Removing the Processor 29
Removing the TV-Tuner Card 31
Removing the VGA Card 32
Removing the Front Bezel 33
Removing the Cage of ODD and HDD 34
Removing the Hard Disk Drive 37
Removing the Optical Drive 38
Removing the Memory Modules 39
Removing the Power Supply 40
Removing the Mainboard 42
Removing the Front I/O&USB and Card Reader Boards 45
Assembly Requirements 48
Assembly Procedure 49
Install the Processor 50
Install the Memory 51
Install the Heat Sink Fan Assembly 52
Romoving the Side Panel 53
Romoving the Front Bezel 54
Removing the Cage of ODD and HDD 55
Install the Power Supply 56
Install the I/O Shielding 57
Install the Main Board 58
Connect the Cable 59
Install the Optical Drive 61
Install the Hard Disk Drive 62
Install the Cage of ODD and HDD 63
Install the Front Bezel 65
Install the VGA Card 66
Install the TV-Tuner 67
Install the Side Panel 68
Table of Contents

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System Troubleshooting 69
Hardware Diagnostic Procedure 69
System Check Procedures 70
Power System Check 70
System External Inspection 70
System Internal Inspection 70
Beep Codes 71
Checkpoints 72
BIOS Recovery 75
Jumper and Connector Information 76
M/B Placement 76
Jumper Setting 78
Setting Jumper 78
FRU (Field Replaceable Unit) List 85
Aspire X3990 Exploded Diagram 86
Aspire X3990 FRU List 88

Chapter 1 1
Features
Below is a brief summary of the computer’s many feature:
NOTE: The features listed in this section is for your reference only. The exact configuration of the system
depends on the model purchased.
Operating System
•Microsoft Windows 7 Home Premium (X64/X86)
•Microsoft Windows 7 Home Basic (X64/X86)
•Microsoft Windows 7 Starter X86
•Linpus Xwindows
•FreeDos
Processor
•Socket Type: Intel LGA1155
•Socket Quantity: 1
•Processor Type:Intel Sandy Bridge processor.
Chipset
•Intel H61
PCB Size
•DTX, max 4 Layers
Memory subsystem
•Socket Type: DDR III
•Socket Quantity: 2
•1 channels, 2 DIMMs
•Dual channel should be enabled always when plug-in 2 same memory size DDRIII. memory module.
•Max memory of 8 GB supported (using 4Gb tech).
•Support DDR3 1.5V 1066/1333 (1GB / 2GB / 4GB).
Graphic
•Intel® HD Graphics Support (supported by CPU).
•Dual independent display.
•Digital display (HDMI/DVI/DP/eDP) and VGA.
•DVMT 5.0 technology support.
•Enhanced 3D and Clear Video technology support.
•Need to measure VGA follow Acer VGA SOP.
System Tour
Chapter 1

2Chapter 1
Hard disk drive
•Support up to 2 SATA ports. 3.5”, 25.4mm.
•Capacity and models are listed on AVLC.
Optical disk drive
•Support up to one SATA 5.25” standard ODD.
•Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite.
•Maximum ODD depth to 185mm with bezel.
•Support models are listed on AVLC.
Graphics card support requirement
•No mechanical restriction.
Serial ATA controller
•Connector Type: SATA connector.
•Connector Quantity: 2
•Storage Type support:
•HDD : Support RAID 0/1/5/10.
•Blue Ray ODD.
•AHCI/RAID mode supported for internal SATA port.
Audio
•Realtek ALC662VC-0.
•Support stereo output. (5.1 channel with SW re-tasking).
LAN
•Intel Lewisville 82579V GigaLAN PHY
USB ports
•Supports at least 10 USB ports on both front and rear side.
•At least 6 USB ports located on rear panel and others located on front bezel and top bezel.
•All USB ports must be boot-capable includes USB-ODD, USB-HDD, USB-FDD, and etc…
•All USB ports must be 2.0 certified.
•All USB ports must provide the over current protection.
•Support USB QTY is vary by different chassis(W/CR USB 2 ports).
Extension slot
•1 * PCIE x16 (PCIE V2.0).
•1 * PCIE x1 (PCIE V2.0).
Buzzer
•1 on board buzzer