Acer S1370WHn Series User manual

SERVICE MANUAL
Prepared: Joe Checked: Simon Approved: Alick
Copyright July 2012 All Rights Reserved
S1370WHn
Date Revise Version Description
2012.07.15
V1.0 Initial Issue

S1370WHn Condential i
Preface
This manual is applied to S1370WHn projection system. The manual gives you a brief
description of basic technical information to help in service and maintain the product.
Your customers will appreciate the quick response time when you immediately identify
problems that occur with our products.We expect your customers will appreciate the
service that you offer them.
This manual is for technicians and people who have an electronic background. Please
send the product back to the distributor for repairing and do not attempt to do anything that
is complex or not mentioned in the troubleshooting.
Note: The information found in this manual is subject to change without prior notice. Any
subsequent changes made to the data herein will be incorporated in future edition.
S1370WHn Service Manual
Copyright July. 2012
All Rights Reserved
Manual Version 1.0

S1370WHn Condential iii
Table of Content
Chapter 1 Introduction
Highlight 1-1
Compatible Mode 1-4
Product Overview 1-6
Chapter 2 Disassembly Process & Assembly Process
Equipment Needed & Product Overview 2-1
Disassemble Lamp Module 2-2
Disassemble Top Cover Module 2-3
Disassemble Keypad and Zoom Ring 2-4
Disassemble Main Board Module and Shielding 2-5
Disassemble Speaker Module and Dust Filter Hold 2-8
Disassemble Front Cover Module 2-10
Disassemble Engine Module 2-11
Disassemble System Fan Module 2-14
Disassemble LVPS Module 2-16
Disassemble Lamp Driver Module and Interrupt Switch 2-17
Disassemble Bottom Shielding and IO Cover Module 2-18
Assemble Bottom Shielding and IO Cover Module 2-20
Assemble Lamp Driver Module and Interrupt Switch 2-21
Assemble LVPS Module 2-22
Assemble System Fan Module 2-23
Assemble Engine Module 2-24
Assemble Front Cover Module 2-26
Assemble Speaker Module and Dust Filter Hold 2-27
Assemble Main Board Module and Shielding 2-28
Assemble Keypad and Zoom Ring 2-30
Assemble Top Cover Module 2-31

S1370WHn Condential iv
Assemble Lamp Module 2-32
Rod AdjustmentRod Adjustment 2-33
Re-write System and Lamp Usage Hour 2-34
Repair Action 2-35
Chapter 3 Troubleshooting
LED Lighting Message 3-1
Main Procedure 3-2
Chapter 4 Function Test & Alignment Procedure
Test Equipment Needed 4-1
Service Mode 4-1
OSD Reset 4-1
Test Condition 4-2
PC Mode 4-3
Calibration 4-5
Video Performance 4-6
RJ45 Port Test and Lan Setting 4-8
Optical Performance Measure 4-10
Burn-In Test 4-11
Others 4-12
Chapter 5 Firmware Upgrade
Section 1: System Firmware Upgrade 5-1
Equipment Needed 5-1
DLP Composer Lite Setup Procedure 5-2
Get into FW Download Mode 5-4

S1370WHn Condential v
USB Driver Upgrade Procedure 5-4
Firmware Upgrade Procedure 5-5
Section 2: Lan Firmware Upgrade 5-8
Network Firmware Upgrade Procedure 5-9
Waveform Download 5-10
Chapter 6 EDID Upgrade
EDID Introduction 6-1
Equipment Needed 6-2
Setup Procedure 6-3
EDID Key-In Procedure 6-4
Un-lock SNID and Default Language Reset 6-7
Appendix A
Exploded Overview I
FRU list II
Appendix B
   SerialNumberSystemDenition     I
   PCBACodeDenition      II
Appendix C
Equipment needed I
Hardware and Docklight168 setup procedure II
RS232 function command summary table III

Condential 1-1
S1370WHn
Chapter 1
Introduction
No Item Description
1Technology ● 0.65” 12° 2xLVDS S450 DMD WXGA
2Dimension
(W x D x H) ● 288 mm x 225 mm x 83.3 mm (11.3” x 8.9” x 3.3”)
3Power Supply
● AC input 100 - 240 V, 50 - 60 Hz
● S1370WHn:
-190W for Osram Lamp driver @ normal operation,
-dim to 160W @ ECO mode
-dim to 70% @ Dynamic Dimming mode
-dim to 30% @ Extreming Dimming mode
- Variance FAN speed control (Depends on temperature variant)
4Keystone
Correction
● +/- 40 degree (80 degree)
● Follow SW spec V1.24, Chapter 2.19 Keystone Correction
5 Resolution ● Native 1280 x 800 WXGA resolution Maximum: UXGA
(1600 x 1200), 1080p(1920x1080)
6 Power consumption ● 235 W ± 10%
7Throw ratio ● 178”@2 m (0.52 ~ 0.52:1)
8 Projection lens ● F= 2.8, f= 7.35mm ~ 7.35mm, 1:1.0 Manual Zoom and
Manual Focus
9 Lamp life
● 5000 hours typical, 50% survival rate (Normal mode)5000 hours typical, 50% survival rate (Normal mode)
● 6000 hours typical, 50% survival rate (ECO mode)6000 hours typical, 50% survival rate (ECO mode)
● 7000 hours typical, 50% survival rate (Dynamic Eco cycle)7000 hours typical, 50% survival rate (Dynamic Eco cycle)
Denition of lamp life: More than 50% of lamp population have
light output >50% of initial lumen output at the lamp life time. Lu-
men measurement is through phi 6.0mm round aperture.
10 Offset ● 112.4%±5%
11 Video compatibility
- Standards :
NTSC (3.58/4.43), PAL (B/D/G/H/I/M/N), SECAM (B/D/G/K/
K1/L), HDTV (720p, 1080i, 1080p), EDTV (480p, 576p),
SDTV (480i, 576i)
12 Aspect ratio ● 4:3 (native), 16:9, L.Box
1-1 Highlight

Condential 1-2
S1370WHn
No Item Description
13 Lamp ● 190 Watt OSRAM E20.8
14 Color Wheel
● 6 segments (R85Y41G85C30W56B63)
● 6000 ~ 7650 rpm @ CW 2X and 1.5X (50 ~85Hz)
● 9000 rpm @ CW 3X (50Hz)
● 7200 rpm @ CW 1X (120Hz)
● FD20VA motor
15 System Controller ● Scaler: TI DDP2431X1
16 Input Connections
● VGA In * 2: Two D-Sub 15-Pin Female Connector for PC input
and analog Data ( Component i/p, HDTV, RGB Sync)
● VGA out * 1: One D-Sub 15-Pin Female Connector for VGA out-
put ( Component i/p, HDTV, RGB Sync)
● Composite * 1: One RCA Jack for Composite Video Input Con-
nector
● S-video * 1:One Mini DIN 4-Pin connector for S-Video Input Con-
nector
● Audio in * 1: One 3.5mm phone mini jack for audio input
● Audio out * 1: One 3.5mm phone jack for audio output
● USB * 1: One Type-B USB support F/W up-grade and reserve
remote Up,Down,Left,Right, Page-Up and Page-Down function
● RS232 * 1: One D-Sub 9-Pin connector for RS232
● RJ45 *1: for control
● HDMI*1 : 19pin, support HDMI (V1.3) video/audio signal
17 Brightness
● 2250 ANSI Lumens (Typical)2250 ANSI Lumens (Typical)
● 2025 ANSI Lumens (Engineering Minimum)2025 ANSI Lumens (Engineering Minimum)
● Marketing Spec: 2500 ANSI LumensMarketing Spec: 2500 ANSI Lumens2500 ANSI Lumens
18 Contrast
● 2000 : 1 Full White with full power / full Black with eco power2000 : 1 Full White with full power / full Black with eco power
(Minimum; APM- projection lens at tele mode)
● 3000:1 Full White with full power / full Black with eco power3000:1 Full White with full power / full Black with eco power
(Typical; APM- projection lens at tele mode)
● 10000:1 Full White with full power / full Black with extreme-dim-10000:1 Full White with full power / full Black with extreme-dim-
ing lamp power (Typical; APM- projection lens at tele mode)
19 Uniformity ● 65% Japan standard (Minimum; Full power mode)65% Japan standard (Minimum; Full power mode)
● 80% Japan standard (Typical; Full power mode)80% Japan standard (Typical; Full power mode)
20 Temperature ● Operating: 5°C ~ 40°COperating: 5°C ~ 40°C
● Storage: -10°C ~ 60°CStorage: -10°C ~ 60°C

Condential 1-3
S1370WHn
Compatibility Resolution V-Sync [Hz] H-Sync [KHz]
VGA
640 x 480 60 31.47
640 x 480 72 37.86
640 x 480 75 37.50
640 x 480 85 43.27
640 x 480 119.51 61.60
SVGA
800 x 600 56 35.2
800 x 600 60 37.88
800 x 600 72 48.08
800 x 600 75 46.88
800 x 600 85 53.67
800 x 600 119.85 77.20
XGA
1024 x 768 60 48.36
1024 x 768 70 56.48
1024 x 768 75 60.02
1024 x 768 85 68.67
1024 x 768 119.804 98.80
SXGA
1152x864 70 63.80
1152x864 75 67.75
1152x864 85 77.10
1280X1024 60 63.98
1280X1024 72 77.90
1280X1024 75 79.98
1280X1024 85 91.15
QuadVGA 1280x960 60 60.0
1280x960 75 75.0
SXGA+ 1400x1050 60 65.32
UXGA 1600x1200 60 75.0
Power Mac G4
640x480 60 31.5
640x480 66.6(67) 35.0
800x600 60 37.88
1024x768 60 48.36
1152x870 75 68.68
1280x960 75 75.20

Condential 1-2
S1370WHn
Compatibility Resolution H-Sync [KHz] V-Sync [Hz]
WXGA
1280x768 60 47.78
1280x768 75 60.29
1280x768 85 68.63
1280x720 60 44.8
1280x800 60 49.6
1440x900 60 59.9
1680x1050 60 65.30
1366x768 60 47.71
1920x1080-RB 60 66.6
1024x600 60 37.73
Compatibility Resolution H-Sync [KHz] V-Sync [Hz]
480i 720x480 59.94(29.97) 15.7
576i 720x576 50(25) 15.6
480p 720x480 59.94 31.5
576p 720x576 50 31.25
576i 720x576 50 31.3
720p 1280x720 60 45.0
720p 1280x720 50 37.5
1080i 1920x1080 60(30) 33.8
1080i 1920x1080 50(25) 28.1
1080p 1920x1080 60 67.5
1080p 1920x1080 50 56.3
1080p 1920x1080 24 27.00
1080p 1920x1080 23.97 26.97
HDMI Digital
HDMI - PC Signal
Compatibility Resolution H-Sync [KHz] V-Sync [Hz]
VGA
640x480 60 31.47
640x480 72 37.86
640x480 75 37.5
640x480 85 43.27
640x480 119.51 61.61
VGA Analog - Extended Wide timing
VGA Analog -Component Signal

Condential 1-3
S1370WHn
Compatibility Resolution H-Sync [KHz] V-Sync [Hz]
SVGA
800x600 56 35.20
800x600 60 37.88
800x600 72 48.08
800x600 75 46.88
800x600 85 53.67
800x600 119.85 77.20
XGA
1024x768 60 48.4
1024x768 70 56.5
1024x768 75 60.0
1024x768 85 68.7
1024x768 120 99.0
SXGA
1024x768 60 48.36
1024x768 70 56.48
1024x768 75 60.02
1024x768 119.804 98.80
1152x864 75 67.50
1152x864 85 77.1
1280x1024 60 64.0
1280x1024 72 77.0
1280x1024 75 80.0
1280x1024 85 91.1
PowerBook G4
640x480 60 31.50
640x480 66.6(67) 35.00
800x600 60 37.88
1024x768 60 48.36
1152x870 75 68.68
1280x960 75 75.20
i Mac DV (G3) 1024x768 75 60.3

Condential 1-2
S1370WHn
Modes Resolution H-Sync [KHz] V-Sync [Hz]
WXGA
1280x768 60 47.8
1280x768 75 60.3
1280x768 85 68.6
1280x720 60 44.8
1280x800 60 49.6
1440x900 60 59.9
1680x1050 60 65.3
1366x768 60 47.71
1920x1080-RB 60 66.60
1024x600 60 37.30
Modes Resolution H-Sync [KHz] V-Sync [Hz]
480i 720x480(1440x480) 59.94(29.97) 15.7
480p 720x576(1440x576) 59.94 31.47
576i 720x480 50(25) 15.60
576p 720x576 50 31.3
720p 1280x720 60 45.0
720p 1280x720 50 37.5
1080i 1920x1080 60(30) 33.8
1080i 1920x1080 50(25) 28.1
1080p 1920x1080 60 67.5
1080p 1920x1080 50 56.3
1080p 1920x1080 24 27.00
1080p 1920x1080 23.97 26.97
Horizontal scan rate: 30 k - 100 kHz
Vertical scan rate: 50 - 85 Hz,120Hz (for 3D mode only)
Max. pixel rate: 165 MHz
HDMI - Extended Wide timing
HDMI - Video Signal

Condential 1-3
S1370WHn
1-3 Product Overview
Projector Outlook
Front /Upper side
Item Description Item Description
1Power button 6 Remote control receiver
2 Control panel 7Tilt adjusting wheels
3Focus rings 8 Security bar
4 Focus ring
5 Zoom lens

Condential 1-2
S1370WHn
Rear side
Item Description Item Description
1USB connector 8 Audio input connector
2 HDMI connector 9 LAN (RJ45 Port for 10/100M Ethernet)
3Composite video input connector 10 PC analog signal/HDTV/component video
input connector (VGA IN 2)
4 S-Video input connector 11 Audio output connector
5Monitor loop-through output connector
(VGA-Out)
12 Dust lter inlets
6PC analog signal/HDTV/component
video input connector (VGA IN 1)
13 Power socket
7RS232 connector 14 KensingtonTM lock port

Condential 1-3
S1370WHn
Control Pannel
Item Icon Function Description
1POWER Power Indicator LED
2LAMP Lamp Indicator LED
3TEMP Temp Indicator LED
4 RESYNC Automatically synchronizes the projector
to the input source.
5 SOURCE Changes the active source.
6