Aclara Synergize RF User manual

Synergize®RF Network
Intelligent Load Control (ILC) Device
Installation Instructions
Y99854-3-TUM
Revision B
www.Aclara.com

Synergize RF ILC Installation Instructions
Proprietary Notice
This document contains information that is private to Aclara Technologies LLC, an Ohio limited
liability company, and/or that is private to Aclara Meters LLC, a Delaware limited liability
company (individually or collectively “Aclara”). This information may not be published,
reproduced, or otherwise disseminated without the express written authorization of Aclara.
Any software or firmware described in this document is furnished under a license and may be
used or copied only in accordance with the terms of such license.
Disclaimer
The information in this document is subject to change without notice and should not be construed
as a commitment by Aclara. Aclara assumes no responsibility for any errors that may appear in
this document.
No responsibility is assumed for the use or reliability of software on equipment that is not
supplied by Aclara.
Metrum Cellular, STAR, Synergize, and TWACS are registered trademarks of Aclara
Technologies LLC.
Aclara Technologies LLC
Confidential and Proprietary
Copyright 2018-2019. All Rights Reserved.

Synergize RF ILC Installation Instructions 1
Warnings, Cautions, and Notes
Always consult and adhere to all local and national safety codes, regulations, and
standards.WARNING, CAUTION and Note statements are used throughout this
manual to emphasize important and critical information to help you ensure safety
and prevent product damage.These statements are defined below.
Indicates a potentially hazardous situation which, if not avoided, could result in
death or serious physical injury.
Indicates a situation, which, if not avoided, could result in damage to
equipment, damage to software, loss of data or invalid results.
N OTE Indicates important supplemental information.
FCC/IC Compliance
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving enclosure.
• Increase the separation between the equipment and receiver.
• Connect the equipment to a circuit different from that to which the receiver is
connected.
• Contact Aclara for help.
Any changes or modification made to this device without the expressed,
written approval of Aclara Technologies LLC may void the user's authority to
operate this device.

2Synergize RF ILC Installation Instructions
FCC/IC Compliance
Antennas
Only the antenna provided with this device is authorized to be used without
additional approvals from Aclara, the FCC, and ISED.
FCC/IC RF Exposure Guide
Aclara Technologies LLC low power RF devices and their antennas must be
fixed-mounted on outdoor permanent structures providing a separation distance of
at least 20 cm from all persons during normal operation. This device is not
designed to operate in conjunction with any other antennas or transmitters. No
other operating instructions for satisfying RF exposure compliance are needed.
Rated Output Power
Field Calibration Procedure
Aclara Technologies LLC low power RF devices have passed through extensive
testing and calibration procedures while in the factory. Therefore, no additional
calibration or adjustment is required in the field.
Conducted Power Radiated Power with
Max Gain Antenna*
Standard Range 29.5 dBm +/- 1dB 29.5 dBm EIRP
0.8913 W average 0.8913 W average
*Max antenna gain = 0 dBi

Synergize RF ILC Installation Instructions 3
Avertissements, mises en garde et remarques
Toujours consulter et respecter les codes, règlements et normes de sécurité locaux
et nationaux. Des AVERTISSEMENTS, MISES EN GARDE et remarques sont
utilisés tout au long de ce guide pour souligner l'information importante et critique
qui vous aidera à assurer la sécurité et à prévenir les dommages au produit. Ces
énoncés sont définis ci-dessous.
A VERTISSEMENT
indique une situation potentiellement dangereuse qui, si elle n'était pas évitée,
pourrait entraîner la mort ou des blessures graves.
M ISE E N G ARDE
indique une situation qui, si elle n'était pas évitée, pourrait entraîner des
dommages à l'équipement, des dommages au logiciel, des pertes de données ou
des résultats invalides.
R EMARQUE indique des informations supplémentaires importantes.
Conformité FCC/IC
Cet équipement a été testé et il est conforme aux limites pour un appareil
numérique de Classe B, en vertu de l'article 15 des règlements de la FCC. Ces
limites sont conçues pour offrir une protection raisonnable contre l'interférence
nuisible dans une installation résidentielle. Cet équipement génère, utilise et peut
émettre de l'énergie de fréquences radio et, s'il n'est pas installé ou utilisé
conformément aux instructions, il peut causer une interférence nuisible aux
communications radio. Il n'existe toutefois aucune garantie que de telles
interférences ne se produiront pas dans une installation particulière. Si cet appareil
cause des interférences nuisibles à la réception des signaux de radio ou de
télévision, ce qui peut être détecté en mettant l'appareil sous et hors tension,
l'utilisateur peut tenter de neutraliser l'interférence de l'une ou l'autre des façons
suivantes :
• Réorienter ou repositionner l'antenne de réception.
• Augmenter la distance séparant l'équipement du récepteur.
• Brancher l'appareil dans une prise sur un circuit électrique différent de celui
sur lequel le récepteur est branché.
• Consulter le fournisseur ou un technicien radio ou télévision expérimenté.
MISE EN
GARDE Tout changement ou toute modification à cet appareil sans l'approbation
écrite expresse d'Aclara Technologies LLC peut annuler l'autorisation de
l'utilisateur d'utiliser cet appareil.

4Synergize RF ILC Installation Instructions
Conformité FCC/IC
Antennes
L'antenne fournie avec ce compteur est la seule qui puisse être utilisé sans
l'approbation d' Aclara, the FCC et l' ISED.
Guide d'exposition aux RF FCC/IC
Les appareils RF à faible puissance Aclara Technologies LLC ainsi que leurs
antennes doivent être montés de manière fixe sur des structures intérieures ou
extérieures permanentes qui se trouvent à au moins 20 cm des personnes pendant
le fonctionnement normal. Cet appareil n'est pas conçu (et il n'a aucun
branchement externe) pour être utilisé en association avec toute autre antenne ou
tout transmetteur. Aucune autre instruction d'utilisation n'est requise pour assurer
la conformité aux règles d'exposition aux RF.
Puissance de Sortie Nominale
Procédure de calibration sur place
Les appareils RF à faible puissance Aclara Technologies LLC ont été soumis à des
tests étendus et multi-tâches et à des procédures de calibration complexes en usine.
Par conséquent, ils ne requièrent pas de calibration ni d'ajustement supplémentaire
sur place.
Puissance Conduite Puissance Rayonnée Avec
Antenne à Gain Maximum*
Gamme Standard
29.5 dBm +/- 1dB 29.5 dBm +/- 1dB
Puissance Isotrope Rayonnée
Equivalente
0.8913 W moyenne 0.8913 W moyenne
*Gain d’antenne maximal = 0 dBi

Synergize RF ILC Installation Instructions 5
Installation Notes
Relay Connection
The ILC device 24 VAC relay port is only designed to accept a maximum 5 A.
This limit applies even if the relay component supports 12 A. 24 VAC/5 A port
loads must be protected with dedicated 5 A breakers. 208-277 VAC/30 A port
loads must be protected with dedicated 30 A breakers.
RF Location
The ILC device contains an internal radio antenna intended only for outdoor
use. Install the ILC device in an area where structures, trees, or hills provide
minimum obstructions. Refer to MTU Installation Requirements (Y20255-TEB)
for additional information.
Power Source
The ILC device must be sourced from a dedicated 5 amp breaker.
Introduction
Use these instructions in conjunction with
standard utility safety guidelines and
procedures when installing Aclara’s
Intelligent Load Control (ILC) device.
Utility supplied high voltage field wiring
must use copper conductor only and have a
+90° C rating. All field wiring should
comply with local and national codes.
To ensure a rainproof seal, make sure that
the door is completely closed and screw is
fully seated. It is the installer and utility's
responsibility to ensure the door is secured
with an anti-tamper seal or lock.

6Synergize RF ILC Installation Instructions
Safety Warning
Safety Warning
Any work near high voltage can present a danger of electrical shock. Your
personal safety may be compromised if Aclara equipment is used in a manner
not specified by Aclara. All wiring must be installed in accordance with local
and national codes.
Required Tools
In addition to standard hand tools, the following special tools are required to
perform this procedure:
• 0-10 in-lbs. torque-limiting screwdriver
Installation Instructions
N OTES Only copper conductors should be used. Wire gauge is load dependent for
relays, and Aclara specifies a range of 30 to 10 AWG, with the maximum size
being 10 gauge for relay terminals. Minimum wire gauge should be determined
by the particular relay, the National Electric Code (NEC), and local standards.
AclaraONE version 1.4 or greater is required for full Intelligent Load Control
functionality.
The following procedure describes how to install an ILC device.
1. Using the appropriate hardware for the mounting surface, secure the ILC
device at the desired location by the three mounting tabs.

Synergize RF ILC Installation Instructions 7
2. Open the door, and remove the four screws securing the high voltage barrier
to the enclosure.
3. Configure the 24 volt relays by moving the associated jumper to set the
desired configuration.
ILC devices are shipped from the factory with the 24 volt relays configured
as normally closed relays. If normally open relays are desired, move the
associated jumper so that it shorts the center and N.O. pins. Refer to the
table and images below for more information.
Port Relay Jumper
Port 1 K1 J11
Port 2 K3 J12

8Synergize RF ILC Installation Instructions
Installation Instructions
4. Connect appropriately sized conduit to the openings for the supply line and
desired load connections using compatible conduit fittings, such as the
Hubbell P050NGYA for ½” conduit.
The ILC device supports 50/60Hz input power for 208 to 277VAC. Refer to
the following table for Port 0 and Port 1 configuration values.
Port Y99850-401 Y99850-501 Y99850-601
0 24 VAC/5 A 24 VAC/5 A 208-277 VAC/30 A
1 208-277 VAC/30 A 24 VAC/5 A 208-277 VAC/30 A

Synergize RF ILC Installation Instructions 9
5. Refer to the wiring diagram when routing the desired load wires through the
appropriate conduit. Remove approximately.28-.31 inches (7.0-
8.0 mm) of insulation from the end of each wire, so as to make a good
connection without leaving any copper exposed.
N OTE ILC device tamper detection requires that the input power and any connected
relay ports use the same electric service phase. Failure to connect power and
loads to the same phase may result in failure to report a load control event
and/or erroneous tamper events. The selected ILC service phase may use a
208 VAC - 277 VAC connection.

10 Synergize RF ILC Installation Instructions
Wiring Diagram
Wiring Diagram
The following image provides a system and wiring overview that may be helpful
for successfully installing the ILC device.

Synergize RF ILC Installation Instructions 11
6. Secure the wires in place by carefully tightening the connector screws to
7.0-8.9 in-lbs.
Over-tightening the screws or allowing the connector to move while tightening
the screws may damage the connector or PC board connection.
7. Reinstall the inner cover by torquing four screws to 10 in-lbs., and close the
other door without locking it.
8. Re-apply power to the ILC device, and verify the green Power LED is on.
The amber Demand LED may be lit for at least the first five minutes.
A flashing Fault LED indicates one or more wires are connected incorrectly.
Disconnect power and examine all wiring immediately. Correct any wiring
issues before proceeding. Attempting to operate the ILC device with incorrect
wiring may cause severe damage to the unit.

12 Synergize RF ILC Installation Instructions
Wiring Diagram
9. If the fault LED light is not illuminated, verify the door is closed and torque
the screw to 1 in-lb with a low speed driver (below 400 rpm). Secure the
door screw with a utility approved lock or security seal. The door screw
will accept cables and locks up to .070” in diameter.


Synergize RF ILC Installation Instructions 13
Troubleshooting
The ILC device contains LEDs that provide the installer with information needed
to verify that the system is wired correctly. These LEDs are visible through the
holes in the inner cover of the ILC device as shown in the following image.
Observing a solid blue light through the inner cover vents (within 5 minutes of
power up) indicates the system has successfully connected to the network.
A blinking red light indicates that the ILC device is wired incorrectly.
Refer to the following table for a complete list of the ILC device LEDs and their
significance.

14 Synergize RF ILC Installation Instructions
Troubleshooting
Synergize RF ILC LEDs and Their Meanings
LED
Function Viewing Capability LED Color Status Notes
Power-On
Indicator Green LED -
visible
externally Solid green Localpower
condition Green LED may be
off during normal
operation
Load
Control
Active
Amber LED -
visible
externally Solid amber Utility
performing
load control
Connection
Error Red LED -
visible
externally
Solid red Under
voltage or
under
frequency
If load is
connected to Port
0 and/or Port 1,
checkloadvoltage
and frequencies
Blinking red
Loads
across
relayswired
incorrectly
(unit not
energized)
Remove power
from loads and
ILC, and correct
wiring. Request a
remote reset
(register #35) if
re-powering unit
does not
extinguish LED.
InitialTime
Sync
Blue LED -
located inside
inner cover on
communication
board
Blinking
Blue
End point
requesting
time from
network
Network
connection not
verified. Blue
light may be
visible through
top vent slots of
inner cover.
Solid Blue End point
received
time from
network
Connected to
network. Blue
light may be
visible through
top vent slots of
inner cover.
Off End point
poweredfor
more than
five minutes
Connected to
network. Blue
light may be
visible through
top vent slots of
inner cover.Blue
light LED goes off
after unit
powered for five
minutes. Network
may or may not
have connected.

Synergize RF ILC Installation Instructions 15
Support
There are several ways to get help when you have a question, an issue, or would
like to speak with Aclara’s Support personnel.
• Aclara Connect
Aclara’s customer portal (https://connect.aclara.com) enables you to access
our frequently-updated knowledge database, easily access product
documentation, submit and track your Support cases and RMAs, access
Aclara University's Online Learning Center (OLC) and learning library,
track your orders, join communities and groups, join in discussions with
other Aclara customers and Aclara personnel, and much more. If you do not
have access to Aclara Connect, email [email protected] and request
access.
• Aclara University
Aclara’s on-demand training makes content available to you in a
convenient, cost-effective online environment. The OLC has recordings of
several webinars, streaming educational videos, software simulations, and
short videos which walk you through a specific task. Access the OLC by
going the Training tab of Aclara Connect and clicking the Online Learning
Center link.
• Technical Support
Email [email protected] or call 1-800-892-9008 to speak with an Aclara
representative.
Returning Product
To return Aclara products for repair, complete an RMA Request on Aclara
Connect (https://connect.aclara.com), providing as much detail about the problem
as possible. If you have any questions regarding your return, please call
1-800-892-9008 or email [email protected].