ACN IRIS 3000 User manual

IRIS 3000® DIGITAL VIDEO
PHONE USER MANUAL
IRIS 3000®
DIGITAL VIDEO PHONE

IRIS 3000® DIGITAL VIDEO PHONE USER MANUAL
2
Contents
Safety Instructions ....................................................................3
1. Installing the IRIS 3000® Digital Video Phone ........... 3
1-1. IRIS 3000® Digital Video Phone Components .................3
1-2. Connecting Your IRIS 3000® Digital Video Phone ..........4
1-3. Part Names and Functions .....................................................4
2. Keys and Shortcuts ......................................................... 5
3. Using Basic Functions of Your
Digital Video Phone ....................................................... 7
3-1. Making a Call ..............................................................................7
3-1-1. Making a Call in Dial Pad Mode ...........................................7
3-1-2. Making a Call in Standby Mode (When LCD is O) ......7
3-1-3. Making a Call from the Call Log Menu ..............................7
3-1-4. Making a Call in Phonebook Menu ....................................7
3-2. Receiving a Call ..........................................................................8
3-3. Rejecting a Call ..........................................................................8
3-4. Ending a Call ...............................................................................8
3-5. Listening to Your Voice Mail ..................................................8
3-6. Viewing the Status ....................................................................9
3-7. Useful Functions During a Call .............................................9
3-7-1. Mute ...............................................................................................9
3-7-2. Privacy ...........................................................................................9
3-7-3. Volume Control ..........................................................................9
3-7-4. Brightness Control ....................................................................9
3-7-5. Hold................................................................................................9
3-7-6. Conference Call ....................................................................... 10
3-7-7. Call Waiting .............................................................................. 10
4. Set-Up ............................................................................. 10
4-1. Menu........................................................................................... 10
4-2. Using Keypad in Set-Up ...................................................... 11
4-3. Entering Names and Characters ....................................... 11
4-3-1. Entering Numbers .................................................................12
4-3-2. Entering Letters ...................................................................... 12
4-3-3. Entering Numbers and Letters .......................................... 12
4-4. Phonebook ............................................................................... 12
4-4-1. All Contacts .............................................................................. 12
4-4-1-1. Add New Entry ........................................................................ 13
4-4-1-2. Make a Call................................................................................ 13
4-4-1-3. Edit Contact.............................................................................. 14
4-4-1-4. Delete Contact ........................................................................ 14
4-4-2. Search Contact. ....................................................................... 14
4-4-2-1. Search by Name ...................................................................... 15
4-4-2-2. Search by Phone Number ................................................... 15
4-4-3. Delete All ...................................................................................15
4-5. Call Log ...................................................................................... 16
4-5-1. Total Calls ................................................................................. 16
4-5-2. Viewing Answered Calls ......................................................16
4-5-3. Dialed Calls ............................................................................... 17
4-5-4. Missed Calls .............................................................................. 17
4-5-5. Making a Call, Saving or Deleting a Number
from the Call Log .................................................................... 17
4-6. Settings ...................................................................................... 18
4-6-1. System Settings ...................................................................... 19
4-6-1-1. Network ..................................................................................... 19
4-6-1-2. Factory Reset ........................................................................... 19
4-6-1-3. Sound ......................................................................................... 20
4-6-1-4. Display ....................................................................................... 20
4-6-1-5. Video Output ........................................................................... 21
4-6-1-6. LCD Brightness ........................................................................ 21
4-6-1-7. Picture Capture ....................................................................... 21
4-6-1-8. Self View .................................................................................... 21
4-6-1-9. Power Saving ........................................................................... 21
4-6-2. Wallpaper .................................................................................. 21
4-6-2-1. Digital Photo Frame On/O ...............................................22
4-6-2-2. Digital Photo Frame Delay .................................................. 22
4-6-2-3. Language .................................................................................. 22
4-6-2-4. Upload Bandwidth ................................................................ 22
4-6-2-5. Screen Size ................................................................................ 23
4-6-2-6. Frame Rate ................................................................................ 23
4-6-2-7. Video Codec ............................................................................. 23
4-6-2-8. Time Setting ............................................................................. 23
4-6-3. Upgrade ..................................................................................... 24
4-6-4. Administrator .......................................................................... 24
4-7. Digital Photo Frame .............................................................. 24
4-8. Information .............................................................................. 25
Troubleshooting Guide .......................................................................... 26
Warning Messages ................................................................................... 28

IRIS 3000® DIGITAL VIDEO PHONE USER MANUAL
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Safety Instructions
This guideline is for user safety and prevention of any nancial loss in advance. Read thoroughly before using your digital video phone.
Precautions are categorized in two types and meanings are as follows:
Warning
This is a sign alerting you of possible death or severe injury if the instruction is not followed.
Caution
This is a sign alerting you of possible injury or nancial loss if the instruction is not followed.
Caution
When removing the power adapter, turn o the power switch and unplug the power plug.
Unplugging while the power is on may cause breakage of your IRIS 3000® Digital Video Phone. Do not install the IRIS 3000®
Digital Video Phone in an unsafe place or on an unstable surface.
The digital video phone may not operate properly, or may not work at all. Use a soft fabric when cleaning the LCD or camera.
Do not use strong chemical solutions or abrasive materials to clean your IRIS 3000® Digital Video Phone as they can damage
the equipment, especially the LCD or camera.
Install your IRIS 3000® Digital Video Phone close to the most accessible electrical outlet.
Warning
Do not install the unit in a location where it can be aected by dust or gas. Do not disassemble or modify the IRIS 3000® Digital
Video Phone or power adapter. The warranty will not cover any defect that occurs due to such mishandling. To avoid damage,
overheating or shock, do not install in a humid location.
Do not install the unit in direct sunlight or near heat sources, such as radiators. To avoid electric shock, do not touch the power
adapter during thunder and lightning. To prevent damage, keep the unit safe from sudden shock. Do not apply excessive
force, especially to the LCD screen or camera.
Sudden changes of temperature may cause damage to the unit. Disconnect the power cable or unplug the power adapter when the
unit is not in use for an extended period of time. Only use the power adapter supplied with the IRIS 3000® Digital Video Phone.
1. INSTALLING THE IRIS 3000® DIGITAL VIDEO PHONE
1.1 IRIS 3000® Digital Video Phone Components
The following items should be included with your IRIS 3000® Digital Video Phone. If an item is missing, please contact IRIS 3000® Digital
Phone Service Customer Support –1-866-619-6444.
*Warning: Use the power adapter that comes with your IRIS 3000® Digital Video Phone. Use of any other power adapter, other than one
provided by IRIS 3000® Digital Phone Service, may result in corruption of your IRIS 3000® Digital Video Phone or even re.
Main Body of IRIS 3000® Digital
Video Phone
Handset Ethernet Cable (RJ-45) Power Adapter
Before you get started:
Wired Internet service with 256 kbps upload speed or higher is required to use IRIS 3000® Digital Video Phone Service
The IRIS 3000® Digital Video Phone only works with IRIS 3000® Digital Phone Service
Recommended Set-up: Router with Ethernet cable (LINKSYS WRT 160N Recommended)

IRIS 3000® DIGITAL VIDEO PHONE USER MANUAL
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1.2 Connecting Your IRIS 3000® Digital Video Phone
For the best result, please follow the installation procedures provided in the Quick Installation Guide located in the box with your device.
1. Plug in the handset line to
the body.
2. Connect the power cable to
the power adapter.
3. Connect the Ethernet cable
to the WAN port.
4. Turn on the power switch.
NOTE: The IRIS 3000® Digital Video Phone’s rst boot up may take up to 15 minutes. The system will perform an initial software update and provision the IRIS
3000® Digital Video Phone as part of this boot up process. Please allow ample time for the rst boot up. The IRIS 3000® Digital Video Phone’s LCD screen will
display a status as it moves through the process. On completion, the registration light will turn green.
1.3 Part Names and Functions
FRONT
1. Handset: Handset of digital video phone base
2. Speaker: Plays ring tones and transfers voice/sound in
speakerphone mode
3. Camera: Transmits video to the called party
4. LCD Screen: Displays your image and the image of the calling
party during a call
5. Keypad: Buttons that operate the functions of the digital video
phone
6. Microphone: Receives and transmits audio in speakerphone
mode
REAR
1. ON/OFF (I/O): Turns the digital video phone on/o
2. POWER (DC IN): Connects to the power adapter
3. USB: Universal Serial Bus port used to store data on the digital
video phone
4. LAN: Local Area Network connection
5. WAN: Connects to Internet via Ethernet cable
6. PHONE: Connects cordless phone or corded phone to the
digital video phone - FSX port
7. VIDEO OUT: Transmits video data to external monitor (TV or
computer)
8. AUDIO OUT: Transmits audio data to external speakers or audio
system
LAN (Local Area Network) is a computer network covering a small geographic area, like a home, oce or group of buildings. A home network is a
residential local area network, and is used to connect multiple devices within the home. The simplest home networks are used to connect two or more
PCs for sharing les, printers and a single connection to the Internet (usually broadband Internet through a cable or DSL provider).
WAN (Wide Area Network) is a computer network that covers a broad area. WANs are used to connect LANs and other types of networks together, so
that users and computers in one location can communicate with users and computers in other locations. The wide area network provides network
address translation (NAT), allowing multiple devices such as computers or video phones to share one IP address and Internet connection. The router
can be identied as it almost always has ve Ethernet ports on the back. One port is separate from the four other ports. The largest and most well-
known example of a WAN is the Internet.

IRIS 3000® DIGITAL VIDEO PHONE USER MANUAL
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KEY USE
1. REGISTER The green LED light is lit when the digital video phone is connected to the IRIS 3000® Digital Phone Service
2. POWER Indicates if the digital video phone is switched on and the power cord is connected
3. MAIL Allows you to retrieve voice mail messages
4. HOLD Enables you to place or remove calls on hold
5. MUTE Disables voice transmission during call
6. PHONEBOOK Provides access to your Phonebook
7. CONFERENCE Allows you to audio conference multiple callers on to one line (3 caller audio conference call)
8. PRIVACY Disables video transmission during a call or becomes self-view when the phone is not in use
9. * Enters “*”
10. NUMERIC KEYPAD Enters numbers or letters
11. # Enters “#” or rejects incoming call
12. MENU Activates the Main Menu
13. BACK Moves to the previous menu, nishes a sequence or deletes characters or letters
14. MY CONTENT This is a future enhancement of IRIS 3000® Digital Phone Service
15. Navigation buttons used to navigate or set values for selected items
16. OK Use to select or conrm selections
20. STATUS Lists information needed for technical support such as conguration and software version
21. CAPS Allows you to capital, lowercase or numeric mode
22. MY APPLICATIONS This is a future enhancement of IRIS 3000® Digital Video Phone Service
23. REDIAL Calls the last number dialed
24. SPEAKER Activates/deactivates the speakerphone
25. CALL Calls the dialed number
Keys and
Shortcuts
Get Started With Your New
IRIS 3000® Digital Video Phone
2. KEYS and SHORTCUTS

IRIS 3000® DIGITAL VIDEO PHONE USER MANUAL
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Making a Call
• Pick up handset or press SPEAKER
• Enter the phone number
• Press CALL
Making a Call from the Call Log Menu
• Scroll to Call Log from the Main Menu and press OK
• Select the menu location of the number you wish to call (Total
Calls, Answered, Dialed, Missed) and press OK
• Scroll to the number and press OK
• Scroll to Make A Call and press OK
Ending a Call
Hang up handset or press SPEAKER
Receiving a Call
When you receive an incoming call, you can view the number and
location of caller along with any additional contact information you
entered into the enhanced Phonebook. Pick up the handset or press
SPEAKER to answer the call.
Redialing a Call
To redial the last number dialed, press REDIAL. The digital video phone
will automatically call the last number dialed.
Rejecting a Call
To reject an incoming call, press #. The call will be sent directly to your
voice mail.
Volume Control
Control the volume by pressing the Navigation buttons or MUTE during
a call.
Left Navigation – Lowers the Volume
Right Navigation – Raises the Volume
Mute – Disables the voice transmission
To adjust the Speaker Volume when not on a call:
• Scroll to Settings from the Main Menu and press OK
• Scroll to System Settings and press OK
• Scroll down to Sound and press OK
• Scroll down to Speaker Volume and use the or to select the
desired Speaker Volume
• Press BACK and select YES to save your settings
To adjust the Handset Volume when not on a call:
• Scroll to Settings from the Main Menu and press OK
• Scroll to System Settings and press OK
• Scroll down to Sound and press OK
• Scroll down to Handset Volume and use the or to select
the desired Handset Volume.
• Press BACK and select YES to save your settings
Call Waiting
While on the digital video phone, a tone alerts you of another incoming
call.
• To accept the incoming call, press HOLD
(the current call will be placed on hold)
• Once the incoming call is completed, press the HOLD button to
reconnect to the original caller. To switch between calls, press HOLD
Call Conference
• Press HOLD during the initial call (the call can be incoming or
outgoing). This places the existing caller on hold.
• Dial the number of the third party and press CALL. When the third
party answers, press CONFERENCE.
Digital Photo Frame
To turn your Digital Photo Frame on:
• Scroll to Settings from the Main Menu and press OK
• Scroll to System Settings and press OK
• Scroll down to Display and press OK
• Scroll down to Digital Photo Frame and change settings to On
• Scroll down to Digital Photo Frame Delay and select the
desired delay between each photo
• Press BACK when nished and select YES to save your settings
NOTE: If you are displaying large photo les (more than 3 mega pixels), set
the delay to 20 seconds to allow time for each photo to load.
To display your Digital Photos:
• Insert the USB device or SD card into your digital video phone
• Scroll to Digital Photo Frame from the Main Menu and press OK
• Scroll to View Another Picture and press OK
• Select the device (SD or USB) where the pictures are stored and
press OK
• Select the directory where the pictures are stored and press OK
• Select the rst image and press OK
• The images will begin to appear with a set delay in between each
picture. Press BACK until you reach the Main Menu
Self-View
If you are not on a call, you can press PRIVACY to see what your callers
will see when they call.
Listening to Your Voice Mail
An envelope icon will appear in the bottom right-hand corner of your
screen to indicate you have voice mail and the number of messages
waiting.
To listen to your voice mail messages:
• Press MAIL
• Enter your 4-digit PIN and press #
• After announcing the number of new messages, the messages will
automatically begin to play
Voice Mail Functions
Press Command
1 Save message
2 Replay message
3 Delete message
4 Forward message
6 Play message envelope information
9 Hear user options
*Key Exit voice mail
For more information on your IRIS 3000® Digital Video
Phone, please refer to the User Manual located on
www.wgatesupport.com.

IRIS 3000® DIGITAL VIDEO PHONE USER MANUAL
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3. USING BASIC FUNCTIONS OF YOUR DIGITAL VIDEO PHONE
3.1 Making a Call
3-1-1. Making a call in dial pad mode
Pick up the handset or press the SPEAKER button
• Enter the phone number
• Press the CALL button
Note: Refer to Section 3-3 in this User Manual for instructions on entering
numbers and characters.
3-1-2. Making a call in standby mode (when LCD screen is o)
Enter the rst digit of the phone number
• The dial pad window is displayed
• Enter the remaining digits of the phone number
• Press the CALL button
3-1-3. Making a call from the Call Log menu
Press the MENU button
• Use the Navigation buttons to select “Call Log”
• Press the OK button
• Using the Navigation buttons, select the menu location of the number you wish to call
(Total Calls, Answered, Dialed, Missed) using the Navigation buttons
• Press the OK button
• Use the Navigation buttons to select the number
• Press the OK button
• Use the Navigation buttons to select the icon “Make A Call”
• Press the OK button
Select “Call Log” and Press
OK
Select the type of Call Log
Menu and Press OK
Select the desired number
and Press OK
Select “Make A Call”
and Press OK
Makes the call
3-1-4. Making a call in Phonebook menu
Press the MENU button when the LCD is o or in idle mode
• The Main Menu is displayed
• Select the Phonebook menu by using the Navigation buttons
• Press the OK button
• Select All Contacts and press OK
• Scroll to the desired contact and press OK, select “Make A Call” and press OK
• Select Number you wish to call and press OK
Select the “Phonebook” from
the Main Menu and Press OK
Select “All Contacts”
and Press OK
Select the desired
contact and Press OK
Select “Make Call”
and Press OK
Select the type of number
you wish to call and Press OK
Calling United States and Canada Telephone Numbers
• Directory Assistance: 411
• Emergency: 911
• Local and Long Distance Calls: Dial 1 + Area Code + Phone Number (Example: 1-281-555-1212) (US & Canada)
• International Calling: To make an international call, dial 011 + (country code) + phone number
Makes the call

IRIS 3000® DIGITAL VIDEO PHONE USER MANUAL
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3.2 Receiving a Call
The digital video phone begins ringing and the LCD screen will show the person calling or the name
and phone number of the person calling.
Pick up the handset or press the SPEAKER button to answer the call. If there is a picture associated
with a contact, it will be displayed.
3.3 Rejecting a Call
To reject an incoming call, press #. The call will be sent directly to your voice mail.
3.4 Ending a Call
Hang up the handset or if you are in speaker phone mode, press the SPEAKER button.
NOTE: Your call data is stored in the Call Log.
3.5 Listening to Your Voice Mail
An envelope will appear in the bottom right-hand corner of your screen to indicate you have a voice
mail message and the number of message(s) waiting or you will hear a voice mail message tone (5
beeps) when you lift the handset.
To listen to your voice mail messages:
• Press the MAIL button on the front of your digital video phone
• Enter your 4 digit PIN and press #
• After announcing the number of new messages, the messages will automatically begin to play
Voice Mail Functions
Press Command
1 Save message
2 Erase message
3 Replay message
4 Forward message
6 Play message envelope information
9 Hear User Options
* Key Exit Voice Mail

IRIS 3000® DIGITAL VIDEO PHONE USER MANUAL
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3.6 Viewing the Status
Press the STATUS button to view information about your digital video phone.
Press the back button or highlight the box in the bottom right-hand corner of your screen and press
OK to exit the Status Menu.
3.7 Useful Functions During a Call
3-7-1. Mute
Press the MUTE button to prevent the other party from hearing your voice. If you want to release
mute, press MUTE button again.
3-7-2. Privacy
Press the PRIVACY button to keep your image from being
displayed to the other party. In privacy mode, instead of your
image, a logo image is displayed on the other party’s screen. If
you want to release privacy mode, press the PRIVACY button
again.
3-7-3. Volume Control
To adjust the volume during a call:
“ ” Lowers the volume
“ “ Raises the volume
Press the MENU button
• Select Volume Control by using the Navigation buttons
“ ”
• Press the OK button
• Use ” ” to adjust volume
• Press the BACK button to return to the previous menu
3-7-4. Brightness Control
In order to control the LCD Brightness during a call:
• Press the MENU button
• Select Brightness Control by using the Navigation buttons
“ ”
• Press the OK button
• Use “ “ to adjust
“ ” Decreases the Brightness
“ “ Increases the Brightness
3-7-5. Hold
You can place a call on hold by pressing the HOLD button
during a call. The LCD screen will become dark. To resume your
call, press the HOLD button again.

IRIS 3000® DIGITAL VIDEO PHONE USER MANUAL
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3-7-6. Conference Call
If you wish to conference another party into an existing phone
call, press HOLD during the call. This places the existing caller on
HOLD.
Caller screen Hold Person called screen On Hold
Dial the number of the third person and press CALL.
When the third party answers, press CONFERENCE.
If the conference originator hangs up during the call, it will hang up the call for all three parties on the
digital video phone.
3-7-7. Call Waiting
You will hear a call waiting tone to indicate “Incoming Call signal” and the Caller ID information will be
displayed.
• To accept the incoming call, press “1” (the current call will be placed on hold).
• To reject the call, press “2” (the new caller will receive a voice mail Busy Greeting).
• Once the incoming call is completed, press HOLD again to reconnect to the original
caller.
If the calling party hangs up, you will be automatically connected to the original caller.
4. SET-UP
4.1 Menu
Press MENU to display the Main Menu.
To navigate the menu screens, press the Navigation buttons “ “ until you reach the desired menu item.
Then press the OK button.