Viking SR-IP User manual

PRODUCT MANUAL
Designed, Manufactured and Supported in the USA
COMMUNICATION & SECURITY SOLUTIONS
SR-IP
SIP Audible Ringer/
Visual Ring Indicator
August 23, 2017
VIKING
Features Applications
Specifications
www.vikingelectronics.com
Information: [phone]
SIP Audible Ringer with Visual Ring Indication
and Remote Strobe Light Control
• Programming software included
• 2 Amp relay contacts for Viking LPL-1or SL-2 strobe
light control
• Bright red visual ring indicator LED
• SIP compliant (see page 2 for list of compatible IP-PBX
phone systems)
• PoE powered (class 2, <6.5 watts)
• Automatic Gain Control (AGC) to automatically increase
ring volume to compensate for ambient noise
• Network downloadable firmware
• Surface mounts to a single gang or 4” x 4” electrical box or
directly to a wall or post
• Remotely programmable
• Extended temperature range (-40°F to 140°F)
• Remotely adjust ringer volume
• Four programmable ring cadences: normal (2 sec ON / 4
sec OFF), double, short-short-long, short-long-short
• Optional LPL-1 Remote Visual Ring Indicator (DOD# 640)
• Optional SL-2 (DOD# 242) or BLK-4-EWP (DOD# 654)
strobe light kits available
• Diagnostics (for testing mic, speaker & relay)
Power: PoE class 2 (<6.5 watts)
Maximum Sound Pressure: 93 dB SPL @ 1m. Note: For
applications requiring louder ring, see Viking model PA-IP.
Relay Output: SPDT contact, 2A @30VDC / 250VAC max
Dimensions: 140mm x 115mm x 38mm (5.5” x 4.5” x 1.5”)
Operating Temperature: -40° C to 60° C (-40°F to 140°F)
Humidity: 5% to 95% non-condensing
Audio Codecs: G711u, G711a, G722
Network Compliance: IEEE 802.3 af PoE, SIP 2.0
RFC3261, 100BASE-TX with auto cross over
Connections: (1) RJ45 10/100 Base-T, (3) gel-filled butt
connectors
Installation requires the assistance of a Network Administrator / IT Technician.
!
The SR-IP is a SIP compliant PoE powered audio
device for providing audible and visual ring indication
for SIP VoIP phone systems. When registered with a
SIP server, the SR-IP will ring in one of 4 programmable
ring patterns and flash a bright red LED upon ring
detection. During ring detection the units internal relay
contacts will also activate providing a trigger for a Viking
Model SL-2 Strobe light or LPL-1 visual ring indicator.
Equipped with a high efficiency Class D power amplifier
and high quality loud speaker, the SR-IP is typically
louder than a telephone speaker. The advanced
features of the SR-IP include programmable Automatic
Gain Control (AGC) technology which automatically
increases ring volume to compensate for moderate
background ambient noise. The AGC feature is ideal for
• Ringer for variable noise enviroments
(Offices, Classrooms, etc.)
• Visual Ring Indicator for quiet areas
(Hospitals, Churches, Theaters, etc.)
variable noise environments (offices, classrooms,
restaurants, etc.), and ensures that ringing is heard but
not unnecessarily loud.

2
Viking VoIP SIP System Compatibility List
NOTE: Exclusion from this list means only that compatibility has not been verified, it does not mean
incompatibility.
For detailed configuration instructions for certain vendors below, see Configuring Viking VoIP Phone
and SIP Servers,DOD# 944.
Known Incompatible System or Service Provider: Ring Central (Requires Authorization ID and Proxy address).
Vendor
Infrastructure Class
Softswitch PBX Proxy SBC
(session border
controller)
Service
Provider
3COM VCX X
3CX X
Aastra X
Asterisk X
Atcom X
Avaya Aura Communication Manager X
Avaya IP Office X
BlueBox X
Brekeke X
Callcentric X
Cisco Unified Communications Manager (CUCM) X X
Cisco Unified Communications Manager Express
(CUCME) X X
Elastix X
Freeswitch X
Grandstream X
Interactive Intelligence X X
iPECS (Ericsson-LG) X
iptel.org X
Kamailio XX
MetaSwitch X X
NEC X
OfficeSIP X
OpenSIPS X
Panasonic (with SIP Extension Card) X
Samsung Communications Manager (SCM) X X
ShoreTel X
Siemens Communications Server (SCS) X
SIP Express Router (SER) X X
sip.antisip.com X
Snom PBX X
Sonus X
Switchvox X X
Teksip X
Toshiba X
VoIP.ms X

Definitions
Client: A computer or device that makes use of a server. As an example, the client might request a particular file from the
server.
DHCP: Dynamic Host Configuration Protocol. In this procedure the network server or router takes note of a client’s MAC
address and assigns an IP address to allow the client to communicate with other devices on the network.
DNS Server: A DNS (Domain Name System) server translates domain names (ie: www.vikingelectronics.com) into an IP
address.
Ethernet: Ethernet is the most commonly used LAN technology. An ethernet Local Area Network typically uses twisted
pair wires to achieve transmission speeds up to 1Gbps.
Host: A computer or device connected to a network.
Host Name: A host name is a label assigned to a device connected to a computer network that is used to identify the device
in various forms of network communication.
Hosts File: A file stored in a computer that lists host names and their corresponding IP addresses with the purpose of
mapping addresses to hosts or vice versa.
Internet: A worldwide system of computer networks running on IP protocol which can be accessed by individual computers
or networks.
IP: Internet Protocol is the set of communications conventions that govern the way computers communicate on networks
and on the Internet.
IP Address: This is the address that uniquely identifies a host on a network.
LAN: Local Area Network. A LAN is a network connecting computers and other devices within an office or building.
Lease: The amount of time a DHCP server reserves an address it has assigned. If the address isn’t used by the host for
a period of time, the lease can expire and the address can be assigned to another host.
MAC Address: MAC stands for Media Access Control. A MAC address, also called a hardware address or physical address,
is a unique address assigned to a device at the factory. It resides in the device’s memory and is used by routers to send
network traffic to the correct IP address. You can find the MAC address of your SR-IP phone printed on a white label on
the top surface of the PoE LAN port.
Router: A device that forwards data from one network to another. In order to send information to the right location, routers
look at IP Address, MAC Address and Subnet Mask.
Server: A computer or device that fulfills requests from a client. This could involve the server sending a particular file
requested by the client.
Session Initiation Protocol (SIP): Is a signaling communications protocol, widely used for controlling multimedia
communication sessions such as voice and video calls over Internet Protocol (IP) networks. The protocol defines the
messages that are sent between endpoints, which govern establishment, termination and other essential elements of a call.
Static IP Address: A static IP Address has been assigned manually and is permanent until it is manually removed. It is not
subject to the Lease limitations of a Dynamic IP Address assigned by the DHCP Server. The default Static IP Address is
192.168.154.1
WAN: Wide Area Network. A WAN is a network comprising a large geographical area like a state or country. The largest
WAN is the Internet.
3

Features Overview
MAC:
18E80FXXXXXX
asdesaxtff
On-Board 2 Amp Relay
Output Contacts
(2A@30VDC/ 250VAC max)
**(3) Gel-Filled
Butt Connectors
(included)
Rear View of SR-IP
120V AC
12VDC*
12VDC*
Connect to Optional Remote
Visual Ring Indicator
Red
Green
Black
|
OR
|
N.C. (Gray)
N.O. (Yellow)
COM. (Blue)
Viking model SL-2 with
PS-2A* 12 VDC power
adapter (not included),
see DOD# 242
Viking model LPL-1 (DOD# 640) with Viking
model PS-2A* 12 VDC power adapter
120V AC
Connect to Optional
Strobe Light, etc.
Not
Connected
PCB
View of
the LPL-1
_
+
_
+
* Note: To purchase the PS-2A power adapter (part # L120950), go to
www.vikingelectronics.com and click on Spare Parts.
** Note: The gel-filled (water-tight) butt connectors are designed for
insulation displacement on 19-26 gauge wire with a maximum insulation
of 0.082 inches. Cut off stripped wire ends before terminating.
Installation
4
MAC:
18E80FXXXXXX
asdesaxtff
MAC Address Label: The MAC address is a unique 12 digit number
used by routers to send network traffic to the correct IP address.
PoE LAN Port 10/100, PoE Class 2 (<6.5 Watts): Connect to
your LAN via RJ45 plug and CAT5 or greater twisted pair wire.
Yellow Network Status
LED: Lights steady to
indicate power and data
link. Blinks to indicate
network activity.
Green Unit
Status LED
Internal View of SR-IP
VIKING
©
Front View of SR-IP
Microphone for
Automatic Gain
Control (AGC)
Reset
Switch
LED Ring
Indicator
A. Wiring

The SR-IP is designed to be surface mounted to a single gang box (not included), a standard 4” x 4” electrical junction
box (not included), or directly to a wall or flat sided post.
UP
VIKING©
3.40"
1.55"
3.40" 2.35" 3.30"
Front View
of the SR-IP Back Panel of the SR-IP Side View of the SR-IP
To open the speaker box, remove the
two separate screws from the cover.
Mount back panel to a
wall, a single gang box or
a 4”x4” junction box with
the arrow pointing up.
Attach the cover to the
base with the two included
screws as shown.
Back View
of the SR-IP
PC Requirements
• IBM compatible personal computer with:
Windows 2000 (service pack 4 or higher)
Windows XP (service pack 2 or higher)
Windows Vista (SP2 or newer), 32 or 64 bit versions
Windows 7
Windows 8
Windows 10
• Adobe Acrobat Reader 8 or higher
• SR-IP hardware
• Available LAN with PoE (class 2, <6.5 watts)
• Ethernet cable ( CAT5 min.)
• 1 MB minimum free hard drive space for installation
• 16MB of free physical RAM
Typical Installation on SIP Based VoIP Phone System
(Extends range of cable, keeps
1 Gbps network speed for other
equipment on network)
SIP VoIP PBX
or
PC with
SIP Server
Software
100m (328 ft) max*
Viking
supplies Customer’s Responsibility
Internet
10/100 Mbps
Maximum
Viking SR-IP
Ringer
* Note: A PoE extender can be used for an additional 100 meters per extender.
For longer runs (up to 2 km / 1.2 miles) a ethernet to ber media converter can be used.
Optional
PoE Injector
(If VoIP PBX does
not have PoE) Optional
Switch / Hub
SL-2
Optional Viking model SL-2
Strobe Light for added visual
ring indication (DOD# 242)
5
B. Mounting

6
PC Programming
A DVD is included with each SR-IP SIP Ringer. The DVD contains the application “Viking IP Programming” used to program
the unit using a PC running Windows 2000, XP, Vista, Windows 7, Windows 8, or Windows 10 (see System Requirements on
page 5). The PC must be connected to the same LAN as the SR-IP VoIP Ringer. Install the application on your PC by placing
the DVD into your PC’s drive. Click “I Accept” on the bottom of the first screen, then select “Viking IP Programming” and click
the “Install” button. Follow the directions on the screen. To start the Viking IP Programming application, click on the Viking IP
Programming icon on your desk top. The Main screen will appear, allowing the user to program any SR-IP Ringer connected to
that LAN.
A. Manually Muting SIP / Network Failure Alarm Beeps (3 beeps repeated every 30 seconds)
With the unit connected and powered (Green LED on and Yellow LED off or blinking) it will output 3 beeps every 30 seconds and
turn the Red LED on and off once per second indicating a SIP registration failure, failure to receive an echo reply from pinged gateway
or Ethernet connection failure. You can manually disable the beeps by pressing and holding the RESET Switch for 5 seconds (2
beeps will then be heard) or by clicking the “Mute Alarm Until Next Failure” tab in the Viking IP programming software. The LED will
continue to flash allowing you to troubleshoot the failure.
B. Configuring the SR-IP Network Settings
Step 1. Open the “Viking IP Programming” software on a windows PC that is connected to the same LAN as the SR-IP to be programmed.
Step 2. The window in the upper left corner of the menu will show you each SR-IP that is connected to that LAN. Select the unit with the same
MAC address shown on the label located on the top of the Ethernet connector on the SR-IP.
Step 3. Click the “Connect” button. If a pop up window appears, enter the unit’s security code (factory set to 845464) then click the “OK” button.
Step 4. The program will then read and display the SR-IP’s IP and programming settings.
Step 5. After adjusting the IP and phones settings, click the “Write” button under each column of settings to send the programming commands
to the connected unit.

C. Manually Resetting All Network Parameters to Factory Default
A. Automatic Gain Control (AGC)
B. Ring
C. Ring Cadence
D. Speaker Mode
E. LED Mode
F. Relay Mode
Step 1. Power down the SR-IP by disconnecting the RJ45 plug.
Step 2. Press and hold the RESET switch, then reconnect the RJ45.
Step 3.
Continue to hold the button until you hear 2 beeps, (approximately 6 seconds). Continue to hold the button until you hear 4 more
beeps, approximately 6 seconds later, then release the button. The “Ring indicator” LED will remain off for the first 3 seconds, flash
slowly for 3 seconds (2 beeps), fast flash for 6 seconds (4 beeps), then light steady indicating when to release button.
Step 4. The unit should continue to output double beeps and slowly flash the LED indicating all Network Parameters are now reset to factory
default.
Step 5. You will be required to re-enter your initial network settings. See section A on page 5.
Programming Features
The SR-IP’s Automatic Gain Control technology automatically adjusts ring volume to compensate for background ambient noise. If
AGC is enabled, the ring volume will get louder or quieter by the same dB level as the ambient noise measured just prior to the
extension ringing.
For most applications using AGC, it is recommended to first set the minimum AGC ring volume to a level appropriate for a quiet
environment. AGC will then adjust the volume upward when ambient noise levels increase. To finalize settings, make sure to test in
a loud environment.
The SR-IP can be programmed to Ring (factory default) or Ring with AGC. Ring is a fixed ring volume setting where as Ring with
AGC will automatically increase or decrease the ring volume based on background ambient noise.
The SR-IP can be programmed to ring/warble in one of 4 different distinctive ring patterns: Normal (factory default), Double, Short-
Short-Long and Short-Long-Short.
The Speaker Mode can be set to one of the following two modes:
OFF: In the “OFF” mode the speaker is disabled at all times. This mode is useful when using the SR-1 for visual ring indication only.
ON (factory default): In the “ON” mode the speaker is enabled.
The LED Mode can be set to one of the following two modes:
OFF: In the “OFF” mode the LED is disabled at all times. This mode is useful when using the SR-1 for audible ring indication only.
ON (factory default): In the “ON” mode the LED will flash while the extension is ringing.
The 2 amp relay contacts can be programmed to one of two different modes in programming:
Ring Mode (factory default): When programmed for Ring Mode the relay will continuously activate while the ringing extension is
called. This mode is useful for activating a Viking model SL-2 strobe light, etc.
Ring Flash Mode: When programmed for Ring Flash Mode the relay will momentarily turn on and off in a 400msec on/off cadence
while the ringing extension is called. This mode is useful for activating a Viking model LPL-1 remote visual ring indicator, etc.
7
Connection/Operation
The SR-IP connects to an on-premise SIP VoIP phone system or hosted communication server in the same way as a SIP telephone. To register the SR-IP
with the server requires the following information: 1. IP address (e.g. 192.168.1.1) of the SIP Server 2. User Name (e.g. SIP extension number) 3. Password.
When the Ringing extension is called the SR-IP will not answer. Instead it will warble in the selected ring pattern until the ringing stops. Typically the ringing
extension is programmed as part of a hunt group so that it receives ring signal simultaneously with one or more phones to function as a loud ringer in noisy
or large areas.
Troubleshooting
If the unit cannot register with the programmed SIP server, the LED will blink on and off every two seconds, and three error beeps will be heard every 30
seconds until communication is restored. This alerts a potential user of a problem with the device.
You may silence the error beeps, per instance, by pressing and holding the RESET Switch for 5 seconds or by clicking the “Mute Alarm Until Next Failure”
button in the Viking IP Programming Software (see section Aon page 6). The error beeps automatically re-enable once the unit is registered, to alert of
any new problems that arise.