Panasonic KX-UT133-B Service manual

KX-UT113/KX-UT123
Model No. KX-UT133/KX-UT136
<KX-UT136>
Document Version: 2011-06
SIP Phone
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-UT113/KX-UT123/KX-UT133/KX-UT136: Software File Version 01.000 or later
In this manual, the suffix of each model number is omitted unless necessary.

Introduction
Outline
This Administrator Guide provides detailed information on the configuration and management of this unit.
Audience
This Administrator Guide contains explanations about the installation, maintenance, and management of the
unit and is aimed at network administrators and phone system dealers.
Technical descriptions are included in this guide. Prior knowledge of networking and VoIP (Voice over Internet
Protocol) is required.
Related Documentation
Getting Started
Briefly describes basic information about the installation of the unit.
Operating Instructions
Describes information about the installation and operation of the unit.
Manuals and supporting information are provided on the Panasonic Web site at:
http://www.panasonic.com/sip (for users in the United States)
http://panasonic.net/pcc/support/sipphone (for users in all other countries/areas)
Technical Support
When technical support is required, contact your phone system dealer.
Open Source Software Notice
Parts of this product use open source software. For details about the open source software, see the Operating
Instructions.
Trademarks
•Microsoft, Excel, Internet Explorer, Outlook, and Windows are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.
•Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
•All other trademarks identified herein are the property of their respective owners.
•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
NOTES
•The screen shots shown in this guide are provided for reference only, and may differ from the screens
displayed on your PC.
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Introduction

Table of Contents
1 Initial Setup .............................................................................................15
1.1 Setup ................................................................................................................................16
1.1.1 Factory Defaults .............................................................................................................16
1.1.2 Language Selection for the Unit .....................................................................................16
1.1.3 Basic Network Setup ......................................................................................................16
1.1.4 Overview of Programming ..............................................................................................18
1.1.5 Phone User Interface Programming ...............................................................................18
1.1.5.1 Changing the Language for Phone User Interface Programming ...............................19
1.1.6 Web User Interface Programming ..................................................................................19
1.1.6.1 Password for Web User Interface Programming .........................................................19
1.1.6.2 Changing the Language for Web User Interface Programming ..................................20
1.1.6.3 Before Accessing the Web User Interface ...................................................................20
1.1.6.4 Accessing the Web User Interface ..............................................................................22
1.1.7 Other Network Settings ..................................................................................................26
1.1.7.1 Firewall and Router Setup ...........................................................................................26
1.1.7.2 NAT (Network Address Translation) Setup .................................................................27
1.1.7.3 Global Address Detection ............................................................................................28
1.2 Reset and Firmware Update ...........................................................................................29
1.2.1 Reset ..............................................................................................................................29
1.2.1.1 Resetting to Factory Default (Factory Setting) ............................................................29
1.2.1.2 Resetting the Network Settings (IP Reset) ..................................................................29
1.2.1.3 Resetting the Settings Made through the Web User Interface (Reset Web
Settings) ......................................................................................................................30
1.2.2 Firmware Update ............................................................................................................30
2 General Information on Provisioning ...................................................31
2.1 Pre-provisioning ..............................................................................................................32
2.1.1 What is Pre-provisioning? ..............................................................................................32
2.1.2 Pre-provisioning when Setting Static IP Addresses .......................................................33
2.1.3 Server for Pre-provisioning .............................................................................................33
2.1.4 Pre-provisioning Setting Example ..................................................................................33
2.2 Provisioning ....................................................................................................................36
2.2.1 What is Provisioning? .....................................................................................................36
2.2.2 Protocols for Provisioning ...............................................................................................36
2.2.3 Configuration File ...........................................................................................................36
2.2.4 Downloading Configuration Files ....................................................................................38
2.2.5 Provisioning Server Setting Example .............................................................................44
2.2.6 Encryption ......................................................................................................................45
2.3 Priority of Setting Methods ............................................................................................46
2.4 Configuration File Specifications ..................................................................................47
2.5 Configuration File Examples ..........................................................................................48
2.5.1 Examples of Codec Settings ..........................................................................................48
2.5.2 Example with Incorrect Descriptions ..............................................................................49
3 Phone User Interface Programming .....................................................51
3.1 Phone User Interface Programming ..............................................................................52
3.1.1 Phone User Interface Feature List and Direct Commands .............................................52
3.1.2 Phonebook deletion ........................................................................................................52
3.1.3 Terminal Number Settings ..............................................................................................52
3.1.4 Reset Web ID/Password ................................................................................................52
4 Web User Interface Programming ........................................................55
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4.1 Web User Interface Setting List .....................................................................................56
4.2 Status ...............................................................................................................................65
4.2.1 Version Information ........................................................................................................65
4.2.1.1 Version Information .....................................................................................................66
Model ........................................................................................................................66
Operating Bank .........................................................................................................66
IPL Version ...............................................................................................................66
Firmware Version ......................................................................................................66
4.2.2 Network Status ...............................................................................................................66
4.2.2.1 Network Status ............................................................................................................67
MAC Address ............................................................................................................67
Ethernet Link Status (LAN Port) ................................................................................67
Ethernet Link Status (PC Port) (KX-UT123/KX-UT133/KX-UT136 only) ..................67
Connection Mode ......................................................................................................67
IP Address ................................................................................................................68
Subnet Mask .............................................................................................................68
Default Gateway .......................................................................................................68
DNS1 ........................................................................................................................68
DNS2 ........................................................................................................................69
4.2.3 VoIP Status ....................................................................................................................69
4.2.3.1 VoIP Status ..................................................................................................................69
Line No. .....................................................................................................................69
Phone Number ..........................................................................................................70
VoIP Status ...............................................................................................................70
4.3 Network ............................................................................................................................70
4.3.1 Basic Network Settings ..................................................................................................70
4.3.1.1 Connection Mode ........................................................................................................71
Connection Mode ......................................................................................................71
4.3.1.2 DHCP Settings ............................................................................................................71
Host Name ................................................................................................................71
Domain Name Server ...............................................................................................72
4.3.1.3 Static Settings ..............................................................................................................72
Static IP Address ......................................................................................................72
Subnet Mask .............................................................................................................73
Default Gateway .......................................................................................................73
DNS1 ........................................................................................................................73
DNS2 ........................................................................................................................74
4.3.2 Ethernet Port Settings ....................................................................................................74
4.3.2.1 Link Speed/Duplex Mode ............................................................................................75
LAN Port ...................................................................................................................75
PC Port (KX-UT123/KX-UT133/KX-UT136 only) ......................................................75
4.3.2.2 VLAN Settings .............................................................................................................75
Enable VLAN ............................................................................................................75
IP Phone (VLAN ID) ..................................................................................................75
IP Phone (Priority) .....................................................................................................76
PC (VLAN ID) (KX-UT123/KX-UT133/KX-UT136 only) ............................................76
PC (Priority) (KX-UT123/KX-UT133/KX-UT136 only) ...............................................76
4.3.3 HTTP Client Settings ......................................................................................................76
4.3.3.1 HTTP Client Settings ...................................................................................................77
HTTP Version ...........................................................................................................77
HTTP User Agent ......................................................................................................77
4.3.3.2 HTTP Authentication ...................................................................................................77
Authentication ID .......................................................................................................77
Authentication Password ..........................................................................................78
4.3.3.3 Proxy Server Settings ..................................................................................................78
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Enable Proxy .............................................................................................................78
Proxy Server Address ...............................................................................................78
Proxy Server Port ......................................................................................................78
4.3.4 Global Address Detection ...............................................................................................78
4.3.4.1 Global Address Detection ............................................................................................79
Detection Method ......................................................................................................79
Detection Interval ......................................................................................................79
4.3.4.2 STUN Server ...............................................................................................................79
STUN Server Address ..............................................................................................79
STUN Server Port .....................................................................................................80
4.3.5 Static NAPT Settings ......................................................................................................80
4.3.5.1 Global IP Address ........................................................................................................80
Global IP Address .....................................................................................................80
4.3.5.2 Enable Global IP Address Usage per Line ..................................................................81
Line 1–Line 4 ............................................................................................................81
4.3.5.3 External RTP Port ........................................................................................................81
Channel 1–25 ...........................................................................................................81
4.4 System .............................................................................................................................82
4.4.1 Web Language ...............................................................................................................82
4.4.1.1 Web Language ............................................................................................................82
Language ..................................................................................................................82
4.4.2 Administrator Password .................................................................................................82
4.4.2.1 Change Administrator Password .................................................................................83
Current Password .....................................................................................................83
New Password ..........................................................................................................83
Confirm New Password ............................................................................................83
4.4.3 Change User Password .................................................................................................84
4.4.3.1 Change User Password ...............................................................................................84
Current Password .....................................................................................................84
New Password ..........................................................................................................84
Confirm New Password ............................................................................................85
4.4.4 Web Server Settings ......................................................................................................85
4.4.4.1 Web Server Settings ....................................................................................................85
Web Server Port .......................................................................................................85
Port Close Timer .......................................................................................................86
4.4.5 Time Adjust Settings ......................................................................................................86
4.4.5.1 Synchronization ...........................................................................................................87
Enable Synchronization by NTP ...............................................................................87
Synchronization Interval ............................................................................................87
4.4.5.2 Time Server .................................................................................................................87
NTP Server Address .................................................................................................87
4.4.5.3 Time Zone ...................................................................................................................87
Time Zone .................................................................................................................87
4.4.5.4 Daylight Saving Time (Summer Time) .........................................................................88
Enable DST (Enable Summer Time) ........................................................................88
DST Offset (Summer Time Offset) ............................................................................88
4.4.5.5 Start Day and Time of DST (Start Day and Time of Summer Time) ...........................88
Month ........................................................................................................................88
Day of Week .............................................................................................................88
Time ..........................................................................................................................89
4.4.5.6 End Day and Time of DST (End Day and Time of Summer Time) ..............................89
Month ........................................................................................................................89
Day of Week .............................................................................................................90
Time ..........................................................................................................................91
4.5 VoIP ..................................................................................................................................91
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4.5.1 SIP Settings ....................................................................................................................91
4.5.1.1 SIP Setting ...................................................................................................................91
SIP User Agent .........................................................................................................91
4.5.2 SIP Settings [Line 1]–[Line 4] .........................................................................................92
4.5.2.1 Phone Number ............................................................................................................93
Phone Number ..........................................................................................................93
SIP URI .....................................................................................................................93
4.5.2.2 SIP Server ...................................................................................................................93
Registrar Server Address ..........................................................................................93
Registrar Server Port ................................................................................................93
Proxy Server Address ...............................................................................................94
Proxy Server Port ......................................................................................................94
Presence Server Address .........................................................................................94
Presence Server Port ................................................................................................94
4.5.2.3 Outbound Proxy Server ...............................................................................................95
Outbound Proxy Server Address ..............................................................................95
Outbound Proxy Server Port .....................................................................................95
4.5.2.4 SIP Service Domain ....................................................................................................95
Service Domain .........................................................................................................95
4.5.2.5 SIP Source Port ...........................................................................................................95
Source Port ...............................................................................................................95
4.5.2.6 SIP Authentication .......................................................................................................96
Authentication ID .......................................................................................................96
Authentication Password ..........................................................................................96
4.5.2.7 DNS .............................................................................................................................96
Enable DNS SRV lookup ..........................................................................................96
SRV lookup Prefix for UDP .......................................................................................97
SRV lookup Prefix for TCP .......................................................................................97
4.5.2.8 Transport Protocol of SIP ............................................................................................97
Transport Protocol ....................................................................................................97
4.5.2.9 Timer Settings .............................................................................................................98
T1 Timer ....................................................................................................................98
T2 Timer ....................................................................................................................98
Timer B .....................................................................................................................98
Timer D .....................................................................................................................99
Timer F ......................................................................................................................99
Timer H .....................................................................................................................99
Timer J ......................................................................................................................99
4.5.2.10 Quality of Service (QoS) ..............................................................................................99
SIP Packet QoS (DSCP) ...........................................................................................99
4.5.2.11 SIP extensions ...........................................................................................................100
Supports 100rel (RFC 3262) ...................................................................................100
Supports Session Timer (RFC 4028) ......................................................................100
4.5.2.12 NAT Identity ...............................................................................................................100
Keep Alive Interval ..................................................................................................100
Supports Rport (RFC 3581) ....................................................................................101
4.5.2.13 Security ......................................................................................................................101
Enable SSAF (SIP Source Address Filter) .............................................................101
4.5.3 VoIP Settings ................................................................................................................101
4.5.3.1 RTP Settings .............................................................................................................102
RTP Packet Time ....................................................................................................102
Minimum RTP Port Number ....................................................................................102
Maximum RTP Port Number ...................................................................................102
Telephone-event Payload Type ..............................................................................103
4.5.4 VoIP Settings [Line 1]–[Line 4] .....................................................................................104
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4.5.4.1 Quality of Service (QoS) ............................................................................................104
RTP Packet QoS (DSCP) .......................................................................................104
4.5.4.2 Statistical Information ................................................................................................104
RTCP Enable ..........................................................................................................104
RTCP Interval .........................................................................................................105
4.5.4.3 Jitter Buffer ................................................................................................................105
Maximum Delay ......................................................................................................105
Minimum Delay .......................................................................................................105
Initial Delay .............................................................................................................105
4.5.4.4 DTMF .........................................................................................................................106
DTMF Type .............................................................................................................106
4.5.4.5 Call Hold ....................................................................................................................106
Supports RFC 2543 (c=0.0.0.0) ..............................................................................106
4.5.4.6 CODEC Preferences .................................................................................................107
G722 (Enable) .........................................................................................................107
G722 (Priority) .........................................................................................................107
PCMA (Enable) .......................................................................................................107
PCMA (Priority) .......................................................................................................107
G726–32 (Enable) ..................................................................................................107
G726–32 (Priority) ...................................................................................................108
G729A (Enable) ......................................................................................................108
G729A (Priority) ......................................................................................................108
PCMU (Enable) .......................................................................................................108
PCMU (Priority) .......................................................................................................108
4.6 Telephone ......................................................................................................................109
4.6.1 Call Control ...................................................................................................................109
4.6.1.1 Call Control ................................................................................................................109
Send SUBSCRIBE to Voice Mail Server ................................................................109
Conference Server URI ...........................................................................................110
Inter-digit Timeout ...................................................................................................110
Timer for Dial Plan ..................................................................................................110
International Call Prefix ...........................................................................................110
Country Calling Code ..............................................................................................111
National Access Code .............................................................................................111
Default Line for Outgoing ........................................................................................111
Flash/Recall Button .................................................................................................111
Flash Hook Event ....................................................................................................112
Direct Call Pickup ....................................................................................................112
4.6.1.2 Call Rejection Phone Numbers .................................................................................112
1–30 ........................................................................................................................112
4.6.2 Call Control [Line 1]–[Line 4] ........................................................................................112
4.6.2.1 Call Control ................................................................................................................113
Display Name ..........................................................................................................113
Voice Mail Access Number .....................................................................................113
Enable Shared Call .................................................................................................114
Synchronize Do Not Disturb and Call Forward .......................................................114
Resource List URI ...................................................................................................115
4.6.2.2 Dial Plan ....................................................................................................................115
Dial Plan (max 500 columns) ..................................................................................115
Call Even If Dial Plan Does Not Match ...................................................................115
4.6.2.3 Call Features .............................................................................................................116
Block Caller ID ........................................................................................................116
Block Anonymous Call ............................................................................................116
Do Not Disturb ........................................................................................................117
4.6.2.4 Call Forward ..............................................................................................................117
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Unconditional (Enable Call Forward) ......................................................................117
Unconditional (Phone Number) ..............................................................................118
Busy (Enable Call Forward) ....................................................................................118
Busy (Phone Number) ............................................................................................119
No Answer (Enable Call Forward) ..........................................................................119
No Answer (Phone Number) ...................................................................................120
No Answer (Ring Count) .........................................................................................120
4.6.3 Flexible Button Settings (KX-UT133/KX-UT136 only) ..................................................121
4.6.3.1 Flexible Button Settings .............................................................................................121
Type (No. 1–24) ......................................................................................................121
Parameter (No. 1–24) .............................................................................................121
Label Name (No. 1–24) ..........................................................................................122
4.6.4 Tone Settings ...............................................................................................................122
4.6.4.1 Dial Tone ...................................................................................................................122
Tone Frequencies ...................................................................................................122
Tone Timings ..........................................................................................................123
4.6.4.2 Busy Tone .................................................................................................................123
Tone Frequencies ...................................................................................................123
Tone Timings ..........................................................................................................123
4.6.4.3 Ringing Tone .............................................................................................................124
Tone Frequencies ...................................................................................................124
Tone Timings ..........................................................................................................124
4.6.4.4 Stutter Tone ...............................................................................................................124
Tone Frequencies ...................................................................................................124
Tone Timings ..........................................................................................................124
4.6.4.5 Reorder Tone ............................................................................................................125
Tone Frequencies ...................................................................................................125
Tone Timings ..........................................................................................................125
4.6.5 Telephone Settings ......................................................................................................125
4.6.5.1 Telephone Settings ....................................................................................................126
Key Click Tone ........................................................................................................126
Extension PIN .........................................................................................................126
Number Matching Lower Digit .................................................................................126
Number Matching Upper Digit .................................................................................126
4.6.6 Import Phonebook ........................................................................................................127
4.6.6.1 Import Phonebook .....................................................................................................127
File Name ................................................................................................................127
4.6.7 Export Phonebook ........................................................................................................127
4.7 Maintenance ..................................................................................................................128
4.7.1 Firmware Maintenance .................................................................................................128
4.7.1.1 Firmware Maintenance ..............................................................................................129
Enable Firmware Update ........................................................................................129
Update Type ...........................................................................................................129
Firmware File URL ..................................................................................................129
4.7.2 Local Firmware Update ................................................................................................130
4.7.2.1 Local Firmware Update .............................................................................................130
Encryption ...............................................................................................................130
File Name ................................................................................................................130
4.7.3 Provisioning Maintenance ............................................................................................130
4.7.3.1 Provisioning Maintenance .........................................................................................131
Enable Provisioning ................................................................................................131
Standard File URL ..................................................................................................131
Product File URL .....................................................................................................132
Master File URL ......................................................................................................132
Cyclic Auto Resync .................................................................................................132
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Resync Interval .......................................................................................................133
Header Value for Resync Event .............................................................................133
4.7.4 Management Server .....................................................................................................133
4.7.4.1 Management Server ..................................................................................................133
Management Server URL .......................................................................................133
4.7.4.2 Management Server Authentication ..........................................................................134
Authentication ID .....................................................................................................134
Authentication Password ........................................................................................134
4.7.5 Reset to Defaults ..........................................................................................................134
4.7.6 Restart ..........................................................................................................................135
5 Configuration File Programming ........................................................137
5.1 Configuration File Parameter List ...............................................................................138
5.2 General Information on the Configuration Files ........................................................147
5.2.1 Configuration File Parameters ......................................................................................147
5.2.2 Characters Available for String Values .........................................................................148
5.3 System Settings ............................................................................................................149
5.3.1 Login Account Settings .................................................................................................149
ADMIN_ID .................................................................................................................149
ADMIN_PASS ...........................................................................................................149
USER_ID ...................................................................................................................149
USER_PASS .............................................................................................................149
5.3.2 System Time Settings ..................................................................................................150
TIME_ZONE ..............................................................................................................150
DST_ENABLE ...........................................................................................................150
DST_OFFSET ...........................................................................................................151
DST_START_MONTH ...............................................................................................151
DST_START_ORDINAL_DAY ..................................................................................151
DST_START_DAY_OF_WEEK .................................................................................152
DST_START_TIME ...................................................................................................152
DST_STOP_MONTH ................................................................................................153
DST_STOP_ORDINAL_DAY ....................................................................................153
DST_STOP_DAY_OF_WEEK ...................................................................................153
DST_STOP_TIME .....................................................................................................154
LOCAL_TIME_ZONE_POSIX ...................................................................................154
5.3.3 Syslog Settings .............................................................................................................155
SYSLOG_EVENT_SIP ..............................................................................................155
SYSLOG_EVENT_CFG ............................................................................................155
SYSLOG_EVENT_VOIP ...........................................................................................156
SYSLOG_EVENT_TEL .............................................................................................156
SYSLOG_ADDR ........................................................................................................156
SYSLOG_PORT ........................................................................................................156
SYSLOG_RTPSMLY_INTVL_n .................................................................................157
5.3.4 Firmware Update Settings ............................................................................................157
FIRM_UPGRADE_ENABLE ......................................................................................157
FIRM_VERSION ........................................................................................................157
FIRM_UPGRADE_AUTO ..........................................................................................158
FIRM_FILE_PATH .....................................................................................................158
5.3.5 Provisioning Settings ....................................................................................................159
OPTION66_ENABLE .................................................................................................159
OPTION66_REBOOT ................................................................................................159
PROVISION_ENABLE ..............................................................................................159
CFG_STANDARD_FILE_PATH ................................................................................160
CFG_PRODUCT_FILE_PATH ..................................................................................160
CFG_MASTER_FILE_PATH .....................................................................................161
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CFG_FILE_KEY1 ......................................................................................................162
CFG_FILE_KEY2 ......................................................................................................163
CFG_FILE_KEY3 ......................................................................................................163
CFG_FILE_KEY_LENGTH ........................................................................................163
CFG_CYCLIC ............................................................................................................163
CFG_CYCLIC_INTVL ................................................................................................164
CFG_RTRY_INTVL ...................................................................................................164
CFG_RESYNC_TIME ...............................................................................................164
CFG_RESYNC_FROM_SIP ......................................................................................165
5.3.6 Management Server Settings .......................................................................................165
ACS_URL ..................................................................................................................165
ACS_USER_ID ..........................................................................................................165
ACS_PASS ................................................................................................................166
PERIODIC_INFORM_ENABLE .................................................................................166
PERIODIC_INFORM_INTERVAL .............................................................................166
PERIODIC_INFORM_TIME .......................................................................................166
CON_REQ_USER_ID ...............................................................................................167
CON_REQ_PASS .....................................................................................................167
5.4 Network Settings ...........................................................................................................168
5.4.1 IP Settings ....................................................................................................................168
CONNECTION_TYPE ...............................................................................................168
HOST_NAME ............................................................................................................168
DHCP_DNS_ENABLE ...............................................................................................168
STATIC_IP_ADDRESS .............................................................................................169
STATIC_SUBNET .....................................................................................................169
STATIC_GATEWAY ..................................................................................................170
USER_DNS1_ADDR .................................................................................................170
USER_DNS2_ADDR .................................................................................................170
5.4.2 DNS Settings ................................................................................................................171
DNS_QRY_PRLL ......................................................................................................171
DNS_PRIORITY ........................................................................................................171
DNS1_ADDR .............................................................................................................172
DNS2_ADDR .............................................................................................................172
5.4.3 Ethernet Port Settings ..................................................................................................172
VLAN_ENABLE .........................................................................................................172
VLAN_ID_IP_PHONE ...............................................................................................172
VLAN_PRI_IP_PHONE .............................................................................................173
VLAN_ID_PC .............................................................................................................173
VLAN_PRI_PC ..........................................................................................................173
5.4.4 HTTP Settings ..............................................................................................................174
HTTPD_PORTOPEN_AUTO ....................................................................................174
HTTP_VER ................................................................................................................174
HTTP_USER_AGENT ...............................................................................................174
HTTP_SSL_VERIFY .................................................................................................175
CFG_ROOT_CERTIFICATE_PATH ..........................................................................175
5.4.5 Time Adjust Settings ....................................................................................................176
NTP_ADDR ...............................................................................................................176
NTP_PORT ...............................................................................................................176
TIME_SYNC_INTVL ..................................................................................................176
TIME_QUERY_INTVL ...............................................................................................177
5.4.6 STUN Settings ..............................................................................................................177
STUN_SERV_ADDR .................................................................................................177
STUN_SERV_PORT .................................................................................................177
STUN_2NDSERV_ADDR ..........................................................................................177
STUN_2NDSERV_PORT ..........................................................................................178
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5.4.7 Miscellaneous Network Settings ..................................................................................178
NW_SETTING_ENABLE ...........................................................................................178
CUSTOM_WEB_PAGE .............................................................................................178
5.5 Telephone Settings .......................................................................................................179
5.5.1 Call Control Settings .....................................................................................................179
VM_SUBSCRIBE_ENABLE ......................................................................................179
CONFERENCE_SERVER_URI ................................................................................179
FIRSTDIGIT_TIM .......................................................................................................179
INTDIGIT_TIM ...........................................................................................................180
MACRODIGIT_TIM ....................................................................................................180
INTERNATIONAL_ACCESS_CODE .........................................................................180
COUNTRY_CALLING_CODE ...................................................................................180
NATIONAL_ACCESS_CODE ...................................................................................181
DEFAULT_LINE_SELECT ........................................................................................181
DATA_LINE_MODE ..................................................................................................181
NUM_PLAN_PICKUP_DIRECT ................................................................................181
TALK_PACKAGE ......................................................................................................182
HOLD_PACKAGE .....................................................................................................182
HOLD_RECALL_TIM ................................................................................................182
AUTO_ANS_RING_TIM ............................................................................................182
RINGING_OFF_SETTING_ENABLE ........................................................................183
AUTO_CALL_HOLD ..................................................................................................183
REDIALKEY_CALLLOG_ENABLE ............................................................................183
ONHOOK_TRANSFER_ENABLE .............................................................................183
DISCONNECTION_MODE ........................................................................................184
TONE_LEN_DISCONNECT_HANDSET ...................................................................184
TONE_LEN_DISCONNECT_HANDSFREE ..............................................................184
KEY_PAD_TONE ......................................................................................................184
5.5.2 Tone Settings ...............................................................................................................185
DIAL_TONE1_FRQ ...................................................................................................185
DIAL_TONE1_GAIN ..................................................................................................185
DIAL_TONE1_RPT ...................................................................................................185
DIAL_TONE1_TIMING ..............................................................................................185
DIAL_TONE2_FRQ ...................................................................................................186
DIAL_TONE2_GAIN ..................................................................................................186
DIAL_TONE2_RPT ...................................................................................................186
DIAL_TONE2_TIMING ..............................................................................................186
DIAL_TONE4_FRQ ...................................................................................................186
DIAL_TONE4_GAIN ..................................................................................................187
DIAL_TONE4_RPT ...................................................................................................187
DIAL_TONE4_TIMING ..............................................................................................187
BUSY_TONE_FRQ ...................................................................................................188
BUSY_TONE_GAIN ..................................................................................................188
BUSY_TONE_RPT ....................................................................................................188
BUSY_TONE_TIMING ..............................................................................................188
REORDER_TONE_FRQ ...........................................................................................189
REORDER_TONE_GAIN ..........................................................................................189
REORDER_TONE_RPT ...........................................................................................189
REORDER_TONE_TIMING ......................................................................................189
RINGBACK_TONE_FRQ ..........................................................................................190
RINGBACK_TONE_GAIN .........................................................................................190
RINGBACK_TONE_RPT ...........................................................................................190
RINGBACK_TONE_TIMING .....................................................................................190
HOLD_ALARM_FRQ .................................................................................................191
HOLD_ALARM_GAIN ...............................................................................................191
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HOLD_ALARM_RPT .................................................................................................191
HOLD_ALARM_TIMING ............................................................................................191
CW_TONE1_FRQ .....................................................................................................191
CW_TONE1_GAIN ....................................................................................................192
CW_TONE1_RPT .....................................................................................................192
CW_TONE1_TIMING ................................................................................................192
HOLD_TONE_FRQ ...................................................................................................192
HOLD_TONE_GAIN ..................................................................................................192
HOLD_TONE_RPT ...................................................................................................193
HOLD_TONE_TIMING ..............................................................................................193
BELL_CORE_PATTERN1_TIMING ..........................................................................193
BELL_CORE_PATTERN2_TIMING ..........................................................................193
BELL_CORE_PATTERN3_TIMING ..........................................................................193
BELL_CORE_PATTERN4_TIMING ..........................................................................194
BELL_CORE_PATTERN5_TIMING ..........................................................................194
5.5.3 Telephone Settings ......................................................................................................194
DISPLAY_NAME_REPLACE ....................................................................................194
NUMBER_MATCHING_LOWER_DIGIT ...................................................................194
NUMBER_MATCHING_UPPER_DIGIT ....................................................................195
DISPLAY_DATE_PATTERN .....................................................................................195
DISPLAY_TIME_PATTERN ......................................................................................195
DEFAULT_LANGUAGE ............................................................................................195
EXTENSION_PIN ......................................................................................................196
POUND_KEY_DELIMITER_ENABLE .......................................................................196
5.5.4 Miscellaneous Telephone Settings ...............................................................................197
ADJDATA_GAIN .......................................................................................................197
5.5.5 Flexible Button Settings (KX-UT133/KX-UT136 only) ..................................................199
FLEX_BUTTON_FACILITY_ACTx ............................................................................199
FLEX_BUTTON_FACILITY_ARGx ...........................................................................199
FLEX_BUTTON_QUICK_DIALx ................................................................................199
FLEX_BUTTON_LABELx ..........................................................................................200
5.6 VoIP Settings .................................................................................................................200
5.6.1 Codec Settings .............................................................................................................200
CODEC_G711_REQ .................................................................................................200
CODEC_G729_PARAM ............................................................................................200
CODEC_ENABLEx_n ................................................................................................201
CODEC_PRIORITYx_n .............................................................................................201
5.6.2 RTP Settings ................................................................................................................202
DSCP_RTP_n ...........................................................................................................202
RTCP_INTVL_n .........................................................................................................202
MAX_DELAY_n .........................................................................................................202
MIN_DELAY_n ..........................................................................................................203
NOM_DELAY_n ........................................................................................................203
RTP_PORT_MIN .......................................................................................................203
RTP_PORT_MAX ......................................................................................................204
RTP_PTIME ..............................................................................................................204
RTCP_ENABLE_n .....................................................................................................205
RTCP_SEND_BY_SDP_n .........................................................................................205
RTP_CLOSE_ENABLE_n .........................................................................................205
5.6.3 Miscellaneous VoIP Settings ........................................................................................206
OUTBANDDTMF_n ...................................................................................................206
OUTBANDDTMF_VOL ..............................................................................................206
INBANDDTMF_VOL ..................................................................................................206
TELEVENT_PAYLOAD .............................................................................................206
RFC2543_HOLD_ENABLE_n ...................................................................................207
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DTMF_SIGNAL_LEN ................................................................................................207
DTMF_INTDIGIT_TIM ...............................................................................................207
5.7 Line Settings ..................................................................................................................208
5.7.1 Call Control Settings .....................................................................................................208
DISPLAY_NAME_n ...................................................................................................208
VM_NUMBER_n ........................................................................................................208
DIAL_PLAN_n ...........................................................................................................208
DIAL_PLAN_NOT_MATCH_ENABLE_n ...................................................................209
SHARED_CALL_ENABLE_n ....................................................................................209
FWD_DND_SYNCHRO_ENABLE_n ........................................................................210
RESOURCELIST_URI_n ..........................................................................................210
CW_ENABLE_n ........................................................................................................211
RETURN_VOL_SET_DEFAULT_ENABLE ...............................................................211
FLASH_RECALL_TERMINATE ................................................................................211
FLASHHOOK_CONTENT_TYPE ..............................................................................211
5.7.2 SIP Settings ..................................................................................................................212
SIP_USER_AGENT ..................................................................................................212
PHONE_NUMBER_n ................................................................................................212
SIP_URI_n .................................................................................................................212
LINE_ENABLE_n ......................................................................................................213
PROFILE_ENABLEn .................................................................................................213
SIP_AUTHID_n .........................................................................................................214
SIP_PASS_n .............................................................................................................214
SIP_SRC_PORT_n ...................................................................................................214
SIP_PRXY_ADDR_n .................................................................................................214
SIP_PRXY_PORT_n .................................................................................................215
SIP_RGSTR_ADDR_n ..............................................................................................215
SIP_RGSTR_PORT_n ..............................................................................................215
SIP_SVCDOMAIN_n .................................................................................................215
REG_EXPIRE_TIME_n .............................................................................................216
REG_INTERVAL_RATE_n ........................................................................................216
SIP_SESSION_TIME_n ............................................................................................216
SIP_SESSION_METHOD_n .....................................................................................217
DSCP_SIP_n .............................................................................................................217
SIP_2NDPROXY_ADDR_n .......................................................................................217
SIP_2NDPROXY_PORT_n .......................................................................................217
SIP_2NDRGSTR_ADDR_n .......................................................................................218
SIP_2NDRGSTR_PORT_n .......................................................................................218
SIP_TIMER_T1_n .....................................................................................................218
SIP_TIMER_T2_n .....................................................................................................219
SIP_TIMER_T4_n .....................................................................................................219
SIP_FOVR_NORSP_n ..............................................................................................219
SIP_FOVR_MAX_n ...................................................................................................220
SIP_REFRESHER_n .................................................................................................220
SIP_DNSSRV_ENA_n ..............................................................................................220
SIP_UDP_SRV_PREFIX_n .......................................................................................221
SIP_TCP_SRV_PREFIX_n .......................................................................................221
SIP_100REL_ENABLE_n ..........................................................................................222
SIP_INVITE_EXPIRE_n ............................................................................................222
SIP_18X_RTX_INTVL_n ...........................................................................................222
SIP_PRSNC_ADDR_n ..............................................................................................223
SIP_PRSNC_PORT_n ..............................................................................................223
SIP_2NDPRSNC_ADDR_n .......................................................................................223
SIP_2NDPRSNC_PORT_n .......................................................................................223
USE_DEL_REG_OPEN_n ........................................................................................224
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USE_DEL_REG_CLOSE_n ......................................................................................224
PORT_PUNCH_INTVL_n ..........................................................................................224
SIP_ADD_RPORT_n .................................................................................................225
SIP_REQURI_PORT_n .............................................................................................225
SIP_SUBS_EXPIRE_n ..............................................................................................226
SUB_RTX_INTVL_n ..................................................................................................226
REG_RTX_INTVL_n .................................................................................................226
SIP_P_PREFERRED_ID_n .......................................................................................226
SIP_PRIVACY_n .......................................................................................................227
ADD_USER_PHONE_n ............................................................................................227
SDP_USER_ID_n ......................................................................................................227
SUB_INTERVAL_RATE_n ........................................................................................227
SIP_OUTPROXY_ADDR_n ......................................................................................228
SIP_OUTPROXY_PORT_n .......................................................................................228
SIP_TRANSPORT_n .................................................................................................228
SIP_ANM_DISPNAME_n ..........................................................................................229
SIP_ANM_USERNAME_n ........................................................................................229
SIP_ANM_HOSTNAME_n ........................................................................................229
SIP_DETECT_SSAF_n .............................................................................................230
SIP_CONTACT_ON_ACK_n .....................................................................................230
SIP_TIMER_B_n .......................................................................................................230
SIP_TIMER_D_n .......................................................................................................231
SIP_TIMER_F_n .......................................................................................................231
SIP_TIMER_H_n .......................................................................................................231
SIP_TIMER_J_n ........................................................................................................231
ADD_TRANSPORT_UDP_n .....................................................................................232
ADD_EXPIRES_HEADER_n ....................................................................................232
SIP_HOLD_HOLDRECEIVE_n .................................................................................232
SIP_ADD_DIVERSION_n .........................................................................................232
SIP_RESPONSE_CODE_DND .................................................................................233
SIP_RESPONSE_CODE_CALL_REJECT ...............................................................233
6 Useful Telephone Functions ...............................................................235
6.1 Phonebook Import and Export .....................................................................................236
6.1.1 Import/Export Operation ...............................................................................................238
6.1.2 Editing with Microsoft Excel ..........................................................................................239
6.1.3 Exporting Data from Microsoft Outlook ........................................................................241
6.2 Dial Plan .........................................................................................................................242
6.2.1 Dial Plan Settings .........................................................................................................243
6.3 Flexible Buttons (KX-UT133/KX-UT136 only) .............................................................246
6.3.1 Flexible Button Settings ................................................................................................247
7 Firmware Update ..................................................................................249
7.1 Firmware Server Setup .................................................................................................250
7.2 Firmware Update Settings ............................................................................................250
7.3 Executing Firmware Update .........................................................................................250
7.4 Local Firmware Update .................................................................................................251
8 Troubleshooting ...................................................................................253
8.1 Troubleshooting ............................................................................................................254
Index............................................................................................................257
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Section 1
Initial Setup
This section provides an overview of the setup
procedures for the unit.
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1.1 Setup
1.1.1 Factory Defaults
Many of the settings for this unit have been configured before the unit ships.
Where possible, these settings are configured with the optimum or most common values for the setting. For
example, the port number of the SIP (Session Initiation Protocol) server is set to "5060".
However, many of the settings, such as the address of the SIP server or the phone number, have not been
pre-configured, and they must be modified depending on the usage environment. If the port number of the SIP
server is not "5060", the value of this setting must be changed.
This unit thus will not function properly using only the factory default settings. The settings for each feature
must be configured according to the environment in which the unit is used.
1.1.2 Language Selection for the Unit
You can change the language used on the LCD.
In addition, various settings can be configured by accessing the Web user interface from a PC on the same
network (® see Section 4 Web User Interface Programming). You can select the language for the Web
user interface.
Note
•To select the display language for the unit, refer to the Operating Instructions on the Panasonic Web
site (® see Introduction).
•To select the display language for the Web user interface, see 4.4.1 Web Language.
1.1.3 Basic Network Setup
This section describes the basic network settings that you must configure before you can use the unit on your
network.
You must configure the following network settings:
•TCP/IP settings (DHCP [Dynamic Host Configuration Protocol] or static IP address assignment)
•DNS server settings
TCP/IP Settings (DHCP or Static IP Address Assignment)
A unique IP address must be assigned to the unit so that it can communicate on the network. How you assign
an IP address depends on your network environment. This unit supports the following 2 methods for assigning
an IP address:
Obtaining an IP Address Automatically from a DHCP Server
You can configure the unit to automatically obtain its IP address when it starts up from a DHCP server running
on your network. With this method, the system can efficiently manage a limited number of IP addresses. Note
that the IP address assigned to the unit may vary every time the unit is started up.
For details about the DHCP server, consult your network administrator.
Using a Static IP Address Specified by Your Network Administrator
If IP addresses for network devices are specified individually by your network administrator, you will need to
manually configure settings such as the IP address, subnet mask, default gateway, and DNS servers.
For details about the required network settings, consult your network administrator.
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DNS Server Settings
You can configure the unit to use 2 DNS servers: a primary DNS server and a secondary DNS server. If you
set both DNS servers, the primary DNS server receives priority over the secondary DNS server. If the primary
DNS server returns no reply, the secondary DNS server will be used.
For details about configuring the DNS server settings using the unit, or using the Web user interface, see
Configuring the Network Settings of the Unit in this section.
DNS Priority Using Configuration File
The setting for DNS server(s) may be configured using the configuration files by your phone system dealer
(® see "DNS1_ADDR" and "DNS2_ADDR" in 5.4.2 DNS Settings).
•If the DNS server addresses specified in the configuration file (® see "DNS_PRIORITY" in 5.4.2 DNS
Settings) are given priority, the unit first sends its requests to those DNS servers. If a match is not found,
the unit then sends its request to the DNS servers that were specified by the DHCP server, or the primary/
secondary DNS servers that were specified on the unit or via the Web user interface.
•If the DNS servers that were specified by the DHCP server, or the primary/secondary DNS servers that
were specified on the unit or via the Web user interface are given priority, the unit first sends its requests
to those DNS servers. If a match is not found, the unit then sends its request to the DNS servers that were
specified using the configuration file.
Configuring the Network Settings of the Unit
The following procedures explain how to change the network settings via each interface.
For details about the individual network settings that can be configured via the unit, refer to the Operating
Instructions on the Panasonic Web site (® see Introduction) or see 4.3.1 Basic Network Settings.
Configuring Settings from the Unit
To configure network settings automatically
1.
Setting
(soft button) ® "Network Settings" ® [ENTER] ® "Network" ® [ENTER]
2. [ ]/[ ]: Select "DHCP" ® [ENTER]
3. [ ]/[ ]: Select "Automatic" for DNS ® [ENTER]
•Select "Manual" to enter the addresses for DNS1 (primary DNS server) and, if necessary, DNS2
(secondary DNS server) manually ® [ENTER]
4. [CANCEL]
To configure network settings manually
1.
Setting
(soft button) ® "Network Settings" ® [ENTER] ® "Network" ® [ENTER]
2. [ ]/[ ]: Select "STATIC" ® [ENTER]
3. [ ]/[ ]: Enter the IP address, subnet mask, default gateway, DNS1 (primary DNS server), and, if
necessary, DNS2 (secondary DNS server) ® [ENTER]
4. [CANCEL]
Configuring Settings from the Web User Interface
To configure network settings automatically
1. Click the [Network] tab, and then click [Basic Network Settings].
2. Select [DHCP] for [Connection Mode].
3. Enter a host name in [Host Name].
4. Select [Receive DNS server address automatically] for [Domain Name Server].
•Select [Use the following settings] for [Domain Name Server] to enter the address for primary and
secondary DNS servers manually.
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To configure network settings manually
1. Click the [Network] tab, and then click [Basic Network Settings].
2. Select [Static] for [Connection Mode].
3. Enter an IP address in [Static IP Address].
4. Enter the subnet mask in [Subnet Mask].
5. Enter a default gateway address in [Default Gateway].
6. Enter the address for the primary DNS server in [DNS1].
7. If necessary, enter the address for the secondary DNS server in [DNS2].
Note
•If your phone system dealer does not allow you these settings, you cannot change them even though
the unit shows the setting menu. Contact your phone system dealer for further information.
•If you select "DHCP" for DHCP on the unit, or you select [DHCP] for [Connection Mode] in the Web
user interface, all the settings concerning static connection will be ignored, even if they have been
specified.
•If you select "DHCP" for DHCP and "Automatic" for DNS on the unit, or you select [DHCP] for
[Connection Mode] and [Receive DNS server address automatically] for [Domain Name
Server] in the Web user interface, the DNS server settings (DNS1 and DNS2) will be ignored, even if
they have been specified.
1.1.4 Overview of Programming
There are 3 types of programming, as shown in the table below:
Programming
Type Description References
Phone user
interface
programming
Configuring the unit’s settings directly from the unit. ® 1.1.5 Phone User Interface
Programming
® Section 3 Phone User
Interface Programming
Web user
interface
programming
Configuring the unit’s settings by accessing the Web
user interface from a PC connected to the same
network.
® 1.1.6 Web User Interface
Programming
® Section 4 Web User
Interface Programming
Configuration file
programming
Configuring the unit’s settings beforehand by creating
configuration files (pre-provisioning), and having the
unit download the files from a server on the Internet
and configure its own settings (provisioning).
® Section 2 General
Information on Provisioning
® Section 5 Configuration
File Programming
1.1.5 Phone User Interface Programming
You can change the settings directly from the unit.
For details about the operations, refer to the Operating Instructions on the Panasonic Web site (® see
Introduction).
For details about additional features available with direct commands, see Section 3 Phone User Interface
Programming.
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1.1.5 Phone User Interface Programming

1.1.5.1 Changing the Language for Phone User Interface Programming
You can change the language used on the LCD. Because the language settings for the LCD of the unit are
not synchronized, you must set the languages individually for the unit.
For details about changing the setting, refer to the Operating Instructions on the Panasonic Web site (® see
Introduction).
1.1.6 Web User Interface Programming
After connecting the unit to your network, you can configure the unit’s settings by accessing the Web user
interface from a PC connected to the same network. For details, see Section 4 Web User Interface
Programming.
Router
Switching
Hub
SIP Phone
PC
1.1.6.1 Password for Web User Interface Programming
To program the unit via the Web user interface, a login account is required. There are 2 types of accounts, and
each has different access privileges.
•User: User accounts are for use by end users. Users can change the settings that are specific to the unit.
•Administrator: Administrator accounts are for use by administrators to manage the system configuration.
Administrators can change all the settings, including the network settings, in addition to the settings that
can be changed from a User account.
A separate password is assigned to each account.
For details, see Access Levels (IDs and Passwords) in 1.1.6.3 Before Accessing the Web User
Interface.
Notice
•You should manage the passwords carefully, and change them regularly.
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1.1.6 Web User Interface Programming

1.1.6.2 Changing the Language for Web User Interface Programming
When accessing the unit via the Web user interface on a PC connected to the same network, various menus
and settings are displayed. You can change the language used for displaying these setting items. Because
the language setting for the Web user interface is not synchronized with those of the unit, you must set the
languages for each independently.
For details, see 4.4.1 Web Language.
1.1.6.3 Before Accessing the Web User Interface
Recommended Environment
This unit supports the following specifications:
HTTP Version HTTP/1.0 (RFC 1945), HTTP/1.1 (RFC 2616)
Authentication Method Digest (or Basic)
The Web user interface will operate correctly in the following environments:
Operating System Microsoft® Windows® XP or Windows 7 operating system
Web Browser Internet Explorer® 7.0, or Internet Explorer 8.0 internet browser
Language (recommended) English
Opening/Closing the Web Port
To access the Web user interface, you must open the unit’s Web port beforehand. For details, refer to the
Operating Instructions on the Panasonic Web site (® see Introduction).
For details about additional features available with direct commands, see Section 3 Phone User Interface
Programming.
Configuring Settings from the Unit
To open the unit’s Web port
1.
Setting
(soft button) ® [#][5][3][4]
2. [ ]/[ ]: Select "On" for "Embedded web" ® [ENTER]
To close the unit’s Web port
1.
Setting
(soft button) ® [#][5][3][4]
2. [ ]/[ ]: Select "Off" for "Embedded web" ® [ENTER]
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1.1.6 Web User Interface Programming