Yealink VP59 Teams User manual

| Contents | ii
Contents
About This Guide........................................................................................ 7
Related Documentations..................................................................................................................... 7
Getting Started.............................................................................................7
Hardware of VP59...............................................................................................................................8
Power LED Indicator..........................................................................................................................10
Accessing Screens on Yealink Teams Phones................................................................................. 10
Home Screen..........................................................................................................................10
Accessing the Calls Screen................................................................................................... 11
Accessing the Calendar Screen............................................................................................. 12
Accessing the Voicemail Screen............................................................................................ 12
Accessing the People Screen................................................................................................ 14
Entering Data and Editing Fields...................................................................................................... 14
Using the On-screen Keyboard.............................................................................................. 14
Using the On-screen Dial Pad............................................................................................... 15
Using the Phone Keypad........................................................................................................16
Signing into Microsoft Teams and Locking Your Phone....................... 16
Signing into Your Device................................................................................................................... 16
Signing into Microsoft Teams on Your Device........................................................................17
Signing into Microsoft Teams via Web Sign-in.......................................................................17
Signing out of Your Device................................................................................................................18
Phone Lock........................................................................................................................................18
Creating a Lock PIN............................................................................................................... 19
Enabling Phone Lock..............................................................................................................19
Setting the Idle Timeout for Phone Lock................................................................................19
Unlocking Your Phone............................................................................................................ 19
Changing Your Lock PIN.......................................................................................................20
Disabling Phone Lock.............................................................................................................20
Using a Teams Phone as a Common Area Phone...........................................................................20
Signing into a CAP/Meeting Account..................................................................................... 21
Signing out of a Common Area Phone..................................................................................22
Signing into a Teams Phone as a Guest User................................................................................. 23
Signing in as a Guest User....................................................................................................23
Signing out of the Guest User............................................................................................... 23
Changing Your Presence Status.............................................................. 23
Contacts......................................................................................................24
Managing Contact Groups................................................................................................................ 24
View All Contact Groups........................................................................................................ 24
Creating New Groups............................................................................................................. 25
Editing Contact Group Name................................................................................................. 25
Deleting Contact Groups........................................................................................................ 25
Managing Contacts............................................................................................................................26

| Contents | iii
Adding Contacts from Directory............................................................................................. 26
Adding Contacts to a Specific Group.....................................................................................26
Removing Contacts from Group.............................................................................................27
Favorites..................................................................................................... 27
Adding Favorites................................................................................................................................27
Removing Favorites........................................................................................................................... 28
Managing Delegates.................................................................................. 28
Adding a Delegate from Settings...................................................................................................... 28
Forwarding All Incoming Calls to Delegates..................................................................................... 29
Forwarding Incoming Calls to Delegates if Unanswered.................................................................. 29
Synchronizing Incoming Calls to Delegates......................................................................................29
Boss/Admin Delegate Call Feature..........................................................29
Call on behalf of................................................................................................................................30
Boss's Call Status............................................................................................................................. 30
Operating Calls.......................................................................................... 31
Switching among the Handset, Speakerphone and Headset Modes................................................31
Placing Calls......................................................................................................................................31
Calling Contacts......................................................................................................................32
Dialing the Number.................................................................................................................32
Placing Multiple Calls............................................................................................................. 32
Placing a Call from Call History............................................................................................. 32
Redialing a Number................................................................................................................33
Placing a Call from Voicemail................................................................................................ 33
Placing an Emergency Call from a Locked Phone................................................................ 33
Auto Dial for Extension Dialing...............................................................................................33
Answering Calls.................................................................................................................................33
Answering a Call.....................................................................................................................33
Answering a Call When in a Call........................................................................................... 34
Call Merge......................................................................................................................................... 34
Turning Off or Turning On Incoming Video....................................................................................... 34
Turning Off or Turning On Local Video............................................................................................. 35
Muting and Unmuting Audio..............................................................................................................35
Holding and Resuming Calls.............................................................................................................35
Placing a Call on Hold........................................................................................................... 35
Resuming a Call..................................................................................................................... 35
Ending or Rejecting an Active Call................................................................................................... 36
Transferring Calls...............................................................................................................................36
Performing a Blind Transfer.................................................................................................... 36
Performing a Consultative Transfer........................................................................................ 36
Forwarding All Incoming Calls...........................................................................................................36
Forwarding Calls to Voicemail................................................................................................ 37
Forwarding Calls to a Contact or Number............................................................................. 37
Forwarding All Incoming Calls to Delegates.......................................................................... 37
Forwarding Incoming Calls if Unanswered........................................................................................37
Synchronizing Incoming Calls to the Specified Contact/Delegates...................................................38
Parking and Retrieving Calls on the Teams Server..........................................................................38
Parking Teams Calls...............................................................................................................38
Retrieving Parked Calls.......................................................................................................... 38

| Contents | iv
Call Queue.........................................................................................................................................39
Blocking Calls with No Caller ID.......................................................................................................39
Anonymous Call.................................................................................................................................39
Group Call Pickup............................................................................................................................. 40
Conference Calls....................................................................................... 40
Meet Now.......................................................................................................................................... 40
Initiating a Conference by Calling Multiple Contacts........................................................................ 40
Initiating a Conference Call by Inviting Other Contacts.................................................................... 41
Initiating a Conference Call from Call History...................................................................................41
Holding and Resuming a Meeting.....................................................................................................41
Putting Yourself on Hold.........................................................................................................41
Resuming a meeting.............................................................................................................. 41
Managing the Conference Participants............................................................................................. 41
Muting All Conference Participants........................................................................................ 42
Muting Individual Conference Participants............................................................................. 42
Removing the Participants from the Conference................................................................... 42
Re-inviting the Participants Who Have been Removed......................................................... 42
Viewing the Details of Participants.........................................................................................43
Adding Participants to a Conference Call.........................................................................................43
Starting Video with Blur.................................................................................................................... 43
Recording a Meeting......................................................................................................................... 43
Turning on Live Captions.................................................................................................................. 44
Raising Hand..................................................................................................................................... 44
Setting the Screen Layout.................................................................................................................44
Leaving the Conference.................................................................................................................... 44
Using the Teams Meeting Feature........................................................... 45
Scheduling a Meeting on the Teams Phone.....................................................................................45
Viewing the Meeting Details..............................................................................................................45
Joining a Scheduled Meeting............................................................................................................46
Responding to the Meeting Invitation............................................................................................... 46
Canceling the Scheduled Meeting.................................................................................................... 46
Editing the Scheduled Meeting......................................................................................................... 47
Deleting the Scheduled Meeting....................................................................................................... 47
Using the Voicemail...................................................................................47
Listening to the Voicemail................................................................................................................. 47
Deleting Voicemail Messages........................................................................................................... 48
Viewing the Details of the Contacts..................................................................................................48
Teams Device Settings..............................................................................48
Using the Dark Theme......................................................................................................................48
Setting the Language........................................................................................................................ 49
Time and Date Display......................................................................................................................49
Setting the Time and Date Manually......................................................................................49
Changing the Time and Date Format.................................................................................... 50
Screen Savers................................................................................................................................... 50
Disabling Screen Saver.......................................................................................................... 50
Changing the Waiting Time for Screen Saver........................................................................51
Changing the Screen Saver Background............................................................................... 51
Changing the Screen Backlight Brightness and Time...................................................................... 51

| Contents | v
Bluetooth............................................................................................................................................52
Activating the Bluetooth Mode................................................................................................52
Pairing and Connecting the Bluetooth Headset..................................................................... 52
Editing Your Device Name......................................................................................................52
Disabling Your Device Discovery............................................................................................53
Renaming the Paired Bluetooth Devices................................................................................53
Disconnecting the Bluetooth Device.......................................................................................53
Un-pairing the Bluetooth Devices...........................................................................................53
Deactivating the Bluetooth Mode........................................................................................... 54
Better Together over Bluetooth (BToB)............................................................................................. 54
Pairing the Device with PC.................................................................................................... 54
BToB Lock...............................................................................................................................54
BToB Meeting......................................................................................................................... 54
Accessibility Features........................................................................................................................ 55
Large Text............................................................................................................................... 55
High Contrast Mode................................................................................................................55
Color Correction......................................................................................................................55
Screen Reader........................................................................................................................55
Setting Ringtones.............................................................................................................................. 56
Wireless Network....................................................................................... 56
Activating the Wi-Fi Mode................................................................................................................56
Connecting to the Wireless Network.................................................................................................57
Connecting to an Available Wireless Network Manually........................................................ 57
Adding a Wireless Network manually.....................................................................................57
Viewing the Wireless Network Information....................................................................................... 58
Deactivating the Wi-Fi Mode............................................................................................................. 58
Disconnecting the Wireless Network Connection............................................................................. 58
Optional Accessories with Your Phone...................................................58
Bluetooth Headset............................................................................................................................. 59
USB Headset.....................................................................................................................................59
Wireless Headset.............................................................................................................................. 59
USB Camera UVC30 Room..............................................................................................................59
LED Indicator Instructions...................................................................................................... 59
Camera Settings..................................................................................................................... 60
Bluetooth Wireless Microphone CPW90-BT-Single.......................................................................... 62
LED Indicator Instructions...................................................................................................... 62
Activating the Mic-BT Mode................................................................................................... 63
Pairing Mic with the Phone.................................................................................................... 63
Viewing the Details of the Paired Mic.................................................................................... 63
Unbinding the Paired Mic....................................................................................................... 64
Deactivating the Mic-BT Mode............................................................................................... 64
USB Speakerphone CP900 / CP700................................................................................................ 64
Using an EXP50 Expansion Module.................................................................................................64
EXP Key LED Indicators........................................................................................................ 65
Hybrid Mode............................................................................................... 65
Enabling the Quick Ball.....................................................................................................................65
Switching to Survivability App........................................................................................................... 66
Switching to Teams App....................................................................................................................66
Survivability App Screens..................................................................................................................66
Call Features of Survivability App.....................................................................................................66

Getting More Information About Microsoft Teams.................................67
Viewing More Information About Microsoft Teams............................................................................67
Company Portal.................................................................................................................................67
Sending Feedback.............................................................................................................................68
Maintaining Teams Devices......................................................................68
Rebooting Your Device...................................................................................................................... 68
Viewing Device Status.......................................................................................................................69
Resetting Your Device....................................................................................................................... 69
Troubleshooting......................................................................................... 69
Why is the screen blank?..................................................................................................................69
Why does the device display “Network unavailable”?.......................................................................69
Why does the device display time and date incorrectly?..................................................................70
How can I obtain the MAC address of a device when the device is not powered on?...................... 70
Why can't I receive calls?................................................................................................................. 70
Why doesn't my handset work?........................................................................................................70
How can I switch to Skype for Business edition?............................................................................. 70
Checking the IP Address of Device.................................................................................................. 70

| About This Guide | 7
About This Guide
Thank you for choosing Yealink VP59 Teams phone, which is mainly designed to work with the Microsoft
Teams client. This guide provides everything you need to quickly use your new device. Firstly, verify with
your system administrator that the IP network is ready for device configuration. Also, be sure to read the
Quick Start Guide in the product package.
•Related Documentations
Related Documentations
You can find the following types of documents from each product support page on Yealink Support:
• Release Notes: This guide describes what’s new for a new device firmware.
• Quick Start Guide: This guide describes the contents of your package, how to assemble the device or
accessory. This guide is also included in your device package.
• Administrator Guide: This guide provides detailed information about setting up your network and
configuring features.
• Regulatory Notice: This guide provides information for all regulatory and safety guidance.
Getting Started
This chapter aims to make you familiar with the phone user interface.
Note: As you read this guide, keep in mind that some features are configurable by your system
administrator or determined by your device environment. As a result, some features may not be
enabled or may be operated differently on your device. Additionally, the examples and graphics in
this guide may not directly reflect what is displayed or is available on your device.
•Hardware of VP59
•Power LED Indicator
•Accessing Screens on Yealink Teams Phones
•Entering Data and Editing Fields

| Getting Started | 8
Hardware of VP59
No. Item Description
1 Power LED
Indicator Indicates the call status and system status.

| Getting Started | 9
No. Item Description
2 Touch Screen Touch to select the desired item.
Displays the Calls screen, the Meetings screen, the Voicemail screen, and
other related information.
3 MESSAGE Key Accesses your voice messages.
4 HEADSET Key Toggles and indicates the headset mode.
The key LED glows green when the headset mode is activated.
5 MUTE Key Toggles and indicates the mute feature.
The key LED glows red when the call is muted.
6 VIDEO Key Controls the transmission of video images during calls and conferences.
7 TRANSFER Key Transfers a call.
8 Volume Key Adjusts the volume of the handset, the speakerphone, the earphone, ringer, or
the media.
9 Speakerphone
Key
Toggles and indicates the hands-free (speakerphone) mode.
The key LED glows green when the hands-free (speakerphone) mode is
activated.
10 REDIAL Key Redials a previously dialed number.
11 HOLD Key Places a call on hold or resumes a held call.
12 Keypad Use it to type in digits, letters, and special characters.
13 Speaker Provides hands-free (speakerphone) audio output.
14 Hookswitch • Picking up the handset from the handset cradle, the hookswitch bounces
and the phone connects to the line.
• Laying down the handset on the handset cradle, the phone disconnects
from the line.
15 Shutter Switch Covers or uncovers the camera.
16 Camera LED
Indicator
Indicates the status of video call and camera:
• The camera is inserted and detected successfully on the phone—green
17 Camera Lens Two-megapixel camera. The optimal object distance should be from 0.35m (1
foot) to 2m (6 feet).
18 HDMI Port Allows you to connect an external monitor (optional) to your phone to copy
your touch screen display.
19 USB2.0 Port Allows you to connect a USB mouse/USB headset/EXP50.

| Getting Started | 10
Power LED Indicator
LED Status Description
Red The phone is initializing.
Fast-flashing red (300ms) The phone is ringing.
Slowly-flashing red (1s) The phone receives a voicemail or misses a call.
Red for 500ms and off for 3s
alternately
The phone enters power-saving mode.
Note: The above introduces the default LED status. Your system administrator can configure the
status of the power LED indicator.
Accessing Screens on Yealink Teams Phones
You can navigate the menu bar at the bottom of the touch screen to access the following screens easily.
•Home Screen
•Accessing the Calls Screen
•Accessing the Calendar Screen
•Accessing the Voicemail Screen
•Accessing the People Screen
Home Screen
You can enable home screen on your phone.
Procedure
Go to > Settings > Home screen.

| Getting Started | 11
Accessing the Calls Screen
The Calls screen is displayed after the phone startup. You can place a call from the history entry or view
the favorites information from the Calls screen.
NO. Name Description
1FAVORITES &
RECENT
FAVORITES: Displays favorite contacts.
RECENT: Displays recent calls.
2Tap to retrieve a parked call.
3Tap to search for a contact.
4Tap to initiate a call.
5 Dial Pad Enter numbers.

| Getting Started | 12
Accessing the Calendar Screen
You can access the Calendar screen to join or schedule meetings.
1. Tap Calendar.
NO. Name Description
1 Scheduled meeting list Displays all the scheduled on the Teams phone,
from Teams client or Outlook.
2 Tap to join the corresponding scheduled meeting.
3 Tap to schedule a meeting.
4 Meeting details Tap the corresponding scheduled meeting to view
the meeting details.
Accessing the Voicemail Screen
You can listen to voicemails or place calls to contacts from the Voicemail screen.

| Getting Started | 13
1. Tap More > Voicemail.
NO. Name Description
1 Voicemail list Displays all the voicemails stored in the voicemail
list.
2 Tap to play the voicemail.
3 Tap to change the playback speed of the
voicemail.
4 Operation options •
Tap to view information of contact.
•Tap to call the contact.
•Tap to delete the voicemail.
5 Contact details Displays the contact details and tap or to
place a call.

| Getting Started | 14
Accessing the People Screen
You can access the People screen to manage all your contacts.
1. Tap More > People.
NO. Name Description
1 Contacts list Displays all the contacts on the phone or contacts in a
specific group.
2 Tap to create new group or add contacts from directory.
3 Contact details Tap the corresponding contact to view the contact details.
Entering Data and Editing Fields
•Using the On-screen Keyboard
•Using the On-screen Dial Pad
•Using the Phone Keypad
Using the On-screen Keyboard
Before using the on-screen keyboard to enter data, you need to know the function of the keys on the on-
screen keyboard. The Teams phone supports the Android Keyboard (AOSP)- English (US) and Japanese
IME input methods.
English input method as an example:

| Getting Started | 15
No. Item Description
1 26 English Letters • Tap to enter letters.
• Long tap a key and then slide to choose one of the options to enter an
alternate character.
2 Delete Key • Tap to delete the entered characters one by one.
• Long tap to delete two or more characters.
Next Key Tap to go to the next field.
Done Key Tap to confirm the settings.
Tap to enter a new line.
3 Label automatically to
identify the context-
sensitive features.
Go Key Tap to search for the people.
4 Tap to switch between the uppercase input mode and lower case.
5 Input Modes Tap to switch among input modes: character/number/letter.
6 Special Characters Tap to enter the corresponding character.
7 Space Key • Tap to enter spaces.
• Long tap to switch to Japanese input method.
Using the On-screen Dial Pad
Instead of using the on-screen keyboard, you can also use the dial pad on the dialing screen to enter data.
The on-screen dial pad only provides digit keys and the following special characters: * # , + ;.
Procedure
1. Do one of the following:
• Pick up the handset.
• Press the Speakerphone key.
• Press the HEADSET key.
2. Use the on-screen dial pad to enter numbers.

| Signing into Microsoft Teams and Locking Your Phone | 16
Using the Phone Keypad
Instead of using the on-screen keyboard, you can also use the phone keypad to enter data. The phone
keypad only provides digit keys and the following special characters: * # , + ;.
Procedure
Press digit keys, pound key, and star key on the phone or long press the pound key or star key to provide
more characters.
Signing into Microsoft Teams and Locking Your Phone
You can sign into the device with your Microsoft online account and use phone lock feature when
necessary.
•Signing into Your Device
•Signing out of Your Device
•Phone Lock
•Using a Teams Phone as a Common Area Phone
•Signing into a Teams Phone as a Guest User
Signing into Your Device
You can sign into your Microsoft online account directly on your device or sign into your device via a web
sign-in, which includes your sign-in address and password.
About this task
Contact your system administrator to get your sign-in account.
Note: If your system administrator enables the device management feature, the phone supports
synchronizing account registration status to YDMP/YMCS.
•Signing into Microsoft Teams on Your Device
•Signing into Microsoft Teams via Web Sign-in

| Signing into Microsoft Teams and Locking Your Phone | 17
Signing into Microsoft Teams on Your Device
Procedure
1. Tap Sign in.
You will be connected to the Company Portal automatically.
2. Enter your user credentials.
3. After the device signs in successfully, tap Got it.
Signing into Microsoft Teams via Web Sign-in
Procedure
1. Tap Sign in.
You will be connected to the Company Portal automatically.

| Signing into Microsoft Teams and Locking Your Phone | 18
2. Tap Sign in from another device from the Sign in screen.
3. Go to https://microsoft.com/devicelogin on your computer.
4. Enter the code shown on your device and select Next.
5. Enter your user credentials or select the desired account to sign in.
A confirmation message is displayed after you successfully sign into Microsoft Intune Company Portal.
Signing out of Your Device
After you sign out of your account, you can only use the phone settings feature.
Procedure
1. Go to > Settings > Sign out.
2. Select OK.
Phone Lock
When the phone is not used, you can enable the phone lock to prevent unauthorized users from viewing
or modifying phone information, such as your scheduled meetings. When the phone is locked, you can
still answer the incoming call. If the administrator forcibly enables the phone lock feature on the Microsoft
Teams & Skype for Business Admin Center, you cannot disable it on the phone. For more information,
contact your system administrator.
•Creating a Lock PIN
•Enabling Phone Lock
•Setting the Idle Timeout for Phone Lock
•Unlocking Your Phone
•Changing Your Lock PIN
•Disabling Phone Lock

| Signing into Microsoft Teams and Locking Your Phone | 19
Creating a Lock PIN
If your administrator sets security restrictions and enables the phone lock for you, you are prompted to set
up a lock PIN, which is used for unlocking your phone.
Procedure
1. Tap OK to create a lock PIN on the pop-up menu.
2. Enter the lock PIN in the New PIN field.
3. Enter the lock PIN again in the Confirm PIN field.
4. Tap OK.
Enabling Phone Lock
Procedure
1. Go to > Settings > Device Settings > Phone Lock.
2. Enable Lock Enable.
3. Enter the lock PIN in the New PIN field.
4. Enter the lock PIN again in the Confirm PIN field.
You can use your lock PIN to unlock your phone.
5. Save the change.
Setting the Idle Timeout for Phone Lock
You can configure the idle timeout, after which the phone will be locked automatically.
About this task
Note: You can long press # key 3s to lock the phone.
Procedure
1. Go to > Settings > Device Settings > Phone Lock.
2. Enter the unlock PIN and tap Unlock.
3. Tap the Idle time-out field and then select the desired value.
4. Save the change.
Unlocking Your Phone
Procedure
1. Tap on the touch screen.

| Signing into Microsoft Teams and Locking Your Phone | 20
2. Enter the unlock PIN.
Note: You will be forced to sign out after five unsuccessful unlock attempts.
Changing Your Lock PIN
You can change your lock PIN at any time.
Procedure
1. Go to > Settings > Device Settings > Phone Lock.
2. Enter the unlock PIN and tap Unlock.
3. Enter the new lock PIN in the New PIN field.
4. Enter the lock PIN again in the Confirm PIN field.
5. Save the change.
Disabling Phone Lock
If your system administrator sets security restrictions and enables the phone lock, you are restricted from
disabling it.
Procedure
1. Go to > Settings > Device Settings > Phone Lock.
2. Enter the unlock PIN and tap Unlock.
3. Disable Lock Enable.
Using a Teams Phone as a Common Area Phone
Your phone can be set as a Common Area Phone (CAP). Instead of being located in someone’s office,
common area phones are typically placed in an area like a lobby or another area that is available to many
people to make a call; for example, a reception area, lobby, or conference room.
You have access to certain features for the common area phones:
•CAP account: You have calls capability. You also have the searching capability if your system
administrator enables it on the Microsoft Teams & Skype for Business Admin Center.
•Meeting account: You have calls capability and can join the scheduled meeting.
•Signing into a CAP/Meeting Account
•Signing out of a Common Area Phone