Ava enterprises B179 Instruction Manual

IP Office B179 SIP Conference Phone

Installation and Administration Guide

Issue 1.0

March 2012

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2 B179 SIP Conference Phone Installation andAdministration Guide March 2012

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the express written consent of Avaya can be a criminal, as well as a

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Downloading Documentation

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Contact Avaya Support

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B179 SIP Conference Phone Installation andAdministration Guide March 2012 3

4 B179 SIP Conference Phone Installation andAdministration Guide March 2012

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Contents

Chapter 1: B179 SIP conference phone............................................................................ 7

Description................................................................................................................................................ 7

Minimum requirements..................................................................................................................... 8

B179 phone detail............................................................................................................................ 8

Keypad............................................................................................................................................. 10

Chapter 2: B179 display information................................................................................. 13

Display screens......................................................................................................................................... 13

On hook display................................................................................................................................ 13

Off hook display................................................................................................................................ 14

Information text................................................................................................................................. 14

Line status table............................................................................................................................... 15

Line menu......................................................................................................................................... 15

Navigating the menus............................................................................................................................... 16

Using the web interface............................................................................................................................. 17

Checking the IP address.................................................................................................................. 17

Logging into the web server............................................................................................................. 18

Chapter 3: Installing your B179......................................................................................... 19

Connecting the B179................................................................................................................................ 19

Obtaining a network address.................................................................................................................... 20

Registering an account............................................................................................................................. 20

Software upgrades and basic settings...................................................................................................... 21

Upgrading the B179 software........................................................................................................... 21

Setting the time and region.............................................................................................................. 22

Setting the language........................................................................................................................ 22

Setting the PIN code........................................................................................................................ 23

Chapter 4: Configuring your B179 in IP Office................................................................. 25

IP Office SIP extensions........................................................................................................................... 25

B179 licensing information........................................................................................................................ 26

Enabling SIP extension support................................................................................................................ 27

B179 extension settings............................................................................................................................ 29

Codec selection................................................................................................................................ 31

B179 user settings.................................................................................................................................... 32

Allowing Extn/User Auto-creation.............................................................................................................. 34

Checking the B179 extension status......................................................................................................... 35

Chapter 5: B179 settings configuration............................................................................ 37

Basic settings............................................................................................................................................ 37

Account settings........................................................................................................................................ 39

Network settings........................................................................................................................................ 40

NAT traversal settings............................................................................................................................... 41

Transport settings..................................................................................................................................... 43

TLS settings..................................................................................................................................... 44

Media settings........................................................................................................................................... 45

LDAP settings........................................................................................................................................... 47

Web interface settings............................................................................................................................... 49

B179 SIP Conference Phone Installation andAdministration Guide March 2012 5

Time settings............................................................................................................................................. 49

Region settings......................................................................................................................................... 50

System settings......................................................................................................................................... 51

Quality of service....................................................................................................................................... 51

Chapter 6: Hard system recovery...................................................................................... 55

Reset configuration................................................................................................................................... 55

Restore firmware....................................................................................................................................... 55

Chapter 7: Headset and PA installation and settings...................................................... 57

Connecting a wireless headset................................................................................................................. 57

Connecting a PAinterface box.................................................................................................................. 57

PA settings................................................................................................................................................ 58

Activating internal microphone and speakers................................................................................... 59

Adjusting microphone volume from PA............................................................................................. 59

Adjusting PAcalibration manually.................................................................................................... 60

Chapter 8: Provisioning...................................................................................................... 61

Firmware upgrade on a single phone....................................................................................................... 61

Upgrading firmware using the web interface.................................................................................... 61

Upgrading firmware from a downloaded file..................................................................................... 62

Upgrading firmware from a SD card................................................................................................. 62

Provisioning from a configuration file........................................................................................................ 63

Exporting configuration..................................................................................................................... 70

Importing configuration..................................................................................................................... 70

Provisioning from a device management server....................................................................................... 70

Configuring device management...................................................................................................... 73

Setting up a device management server.......................................................................................... 74

Chapter 9: Managing contacts and conference groups.................................................. 77

Importing and exporting contacts.............................................................................................................. 77

Importing contacts............................................................................................................................ 78

Exporting contacts............................................................................................................................ 78

Importing and exporting conference groups............................................................................................. 79

Chapter 10: Checking status and logs.............................................................................. 81

Checking device status............................................................................................................................. 81

Checking media status.............................................................................................................................. 81

Checking network status........................................................................................................................... 82

Checking SIP status.................................................................................................................................. 82

Checking account status........................................................................................................................... 83

Checking NAT traversal status.................................................................................................................. 83

Checking transport status......................................................................................................................... 84

Checking time and region status............................................................................................................... 84

Obtaining logs........................................................................................................................................... 84

Chapter 11: Technical data................................................................................................. 87

Index..................................................................................................................................... 91

6 B179 SIP Conference Phone Installation andAdministration Guide March 2012

Chapter 1: B179 SIP conference phone

Description

The B179 SIP conference phone is a simple, sophisticated, conference phone solution that

extends crystal-clear sound and smart productivity features to board rooms and large

conference rooms alike. The B179 helps improve employee productivity and collaboration

between customers, partners and suppliers. Use the instructions in this manual to operate and

administer your B179 device with ease.

The Avaya B179 offers a host of innovative features:

• OmniSound®audio technology

• IP telephony for flexible and affordable telephony

• The option to use two accounts simultaneously

• IP Office-based conference support for 128 conferencing channels on the IP500 and

IP500 V2 (each conference has a capacity of 3 to 64 parties)

• Active call management (dialing new parties, splitting a multi-party call)

• Recorder capability

•Resiliency;theAvayaB179 is afuture-proof product that is constantly evolving with smart

new features

• (Optional) Extra microphone connection for wider reception

• (Optional) Connection for wireless headset or PA system

Maintenance

Clean the equipment with a soft, dry cloth. Never use liquids. Cleaning your B179 device is

that simple. Just try to store the device in a friendly and secure environment, away from

potential hazards.

Related topics:

On hook display on page 13

Off hook display on page 14

Information text on page 14

Line status table on page 15

Line menu on page 15

On hook display

When the phone is on the hook, press the button to display the following screen:

Label Description

1Date

2Time

3Display text

4Registered

B179 SIP Conference Phone Installation andAdministration Guide March 2012 13

Label Description

Not registered

5Account name

Off hook display

When the phone is off the hook, press the button to display the following screen:

Label Description

1Call duration

2Time

3information text

4Phone lines (L1–L4)

5Line status

6Secure connection

Information text

The display screen contains important textual elements known as “information text” that relate

to one of the following:

• the full number, extension number, or name of the phone line user (the name will be

displayed if the user's number is in the phone book)

• an explanation of what to do (for example, ENTER NUMBER)

• an explanation of your status (for example, HOLD when you place all calls on hold)

B179 display information

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Line status table

As mentioned above, the display screen also indicates line statuses via square-shaped icons.

The following table identifies all of the line status icons and what they represent.

Line status icon Description

Line free (before account name – telephone not registered)

Line connected (before account name – telephone registered)

Line on hold (HOLD displayed on the screen – all calls on hold)

Line (called party) busy

Own line put on hold by other party

Recording call

Secure connection

Line menu

When you press the LINE button, the following Line menu screen appears:

Label Description

1Line/number/name

2New line (two lines if two accounts are registered)

3Option for creating or splitting conference calls

Display screens

B179 SIP Conference Phone Installation andAdministration Guide March 2012 15

Navigating the menus

You canaccess the menu screen by pressing theMENU button. Use the same button to switch

to and from a menu. Your options and actions will vary from menu to menu. The images and

the table that follow identify the menu types and their various indicators.

Label Description

1Current menu

2Submenu

3Marked option — select by pressing the OK button

4Scrolling list — indicates the location of the marked option in the menu list

5Existing settings

6Marked option — select by pressing the OK button

7Marked name — select by pressing the OK button

Navigation and selection in menus

Button When pressed

MENU button Open and close the default menu screen.

B179 display information

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Button When pressed

Cbutton Cancel the setting or return to the previous menu.

OK button Selects the marked option. This button is also used as a confirmation

button; after you have made changes to a setting, you must press OK

to activate the new setting.

Arrow buttons Navigate to an option in the menu.

Numerical

buttons Navigate to a corresponding option in the menu (see the menu trees

below).

Forexample, press 2to open PHONE BOOK and then press 3to select

EDIT CONTACT.

Using the web interface

You can use the web browser of a PC connected to the network to manage the B179 contacts,

conference groups, and settings. For security reasons, recordings can only be managed

directly on the Avaya B179. All other settings that can be made directly on the Avaya B179

can also be made via the web interface.

It is also possible to import and export contacts and conference groups, name user profiles,

and change PIN codes, which can only be done via the web interface. The administrator can

also view logs, update software and create a configuration file.

The default setting for the PIN code is 0000 for the user account (Default, Profile 1, Profile 2,

Profile 3 and Profile 4) and 1234 for the administrator’s account (Admin). We recommend that

you change the PIN codes in order to protect the settings. The code may consist of eight digits.

The administrator can always view and change the PIN codes to the user accounts. The

administrator’s PIN code can only be reset with a complete reset to factory settings. Refer to

Reset configuration on page 55 for more information.

Checking the IP address

The following procedure allows you to check the network address that you will use to log into

the web server for the conference phone.

Procedure

1. Press MENU.

2. Select the sub menu STATUS > NETWORK (or press 8, 2from the main menu).

The Network screen appears.

Using the web interface

B179 SIP Conference Phone Installation andAdministration Guide March 2012 17

3. Check and make note of the conference phone’s network address listed under the

heading IP ADDRESS.

Logging into the web server

Usingtheinformationyouretainedfromthepreviousprocedure,youcanaccessthewebserver

to which the conference phone connects. Note that you will require a profile and PIN code in

order to access the web server.

Procedure

1. Type the conference phone IP address into your web browser and press Enter in

order to access the web server login page. If you are not sure of your conference

phone network address, refer to the section Checking the IP address on page 17.

2. On the web server login page, select the appropriate profile, enter the correct PIN

code, and click the Login button.

B179 display information

18 B179 SIP Conference Phone Installation andAdministration Guide March 2012

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Chapter 3: Installing your B179

Connecting the B179

Connect the Avaya B179 to the network as illustrated below. Plug the Avaya B179 into the

mains using the power adapter as illustrated.

Once the connections are secure, place the conference phone in the middle of the table.

Note:

TheAvaya B179 can be driven directly from the network if the network supports Power over

Ethernet (PoE).

Registering the B179

TheAvaya B179 must obtain a network address and be registered in a SIP PBX before it can

be used. The easiest way to register an account and configure the settings in theAvaya B179

is to use a computer connected to the same network and access the integrated web server.

Refer to the following section Obtaining a network address on page 20 for more

information.

B179 SIP Conference Phone Installation andAdministration Guide March 2012 19

Obtaining a network address

To connect to a network using DHCP:See the section Checking the IP address on page

17.

To connect to a network with static IP addresses:Use the following procedure.

Before you begin

You will need the IP address, host name, domain, netmask, gateway, DNS 1, and DNS 2. The

host name can be set freely. The domain and secondary DNS can be left blank.

Procedure

1. Press MENU.

2. Select the sub menu SETTINGS > ADVANCED (or press 6, 2from the main

menu).

3. Enter the PIN code. The default is 1234.

4. Select NETWORK (2).

5. Select STATIC IP.

6. Enter values for the IP ADDRESS; enter three digits (begin with 0 if necessary),

press OK, enter three digits, and so on.

7. Enter the HOST NAME (default is 'Avaya'), DOMAIN, NETMASK, GATEWAY,

DNS1, and DNS2.

When you are finished, the display shows 'DONE.'

Registering an account

The conference phone can be registered in a company SIP PBX or with a public IP telephony

service provider. You can store settings for two accounts in theAvaya B179.

To register your phone, you must have access to the account information and all necessary

settings that the SIP PBX or service provider requires.

For more information, refer to Account settings on page 39.

Procedure

1. From the web interface, select Settings > SIP.

Installing your B179

20 B179 SIP Conference Phone Installation andAdministration Guide March 2012

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