ActionTec GT701-WG User manual

Solutions for the Digital Life ™
User Manual
V.1.0
DSL Modem
with Wireless Gateway
Model #: GT701-WG

i
Table of Contents
1 Introduction 1
Package Contents 1
Minimum System Requirements 1
Features 2
Technical Support 5
2 Setting Upthe Modem 9
Attention! 9
Connecting a Computer to the Modem 10
Installing Phone Filters 28
Setting Up the DSL Connection 35
3 Using Qwest DSL 47
Connecting to the Internet 47
Disconnecting from the Internet 47
4 Basic Setup 49
Basic Setup 49
Changing the Admin User Name and Password 51
5 Setting Up Static IP Address 53
Configuring for a Single Static IP Address 53
Configuring for a Block of Static IP Addresses 57
6 Advanced Setup 63
Accessing Advanced Setup 63
WAN IP Address 64
Wireless Settings 70
Wireless MAC Authentication 74
Wireless Advanced Settings 74
LAN IP Address 75
DHCP Server 76
Services Blocking 77
Website Blocking 78
Remote Management 79
Port Forwarding 80
DMZ Hosting 81
Firewall 82
Dynamic Routing 82
NAT (Network Address Translation) 83
Static Routing 83
Status 84
7 Using Utilities 89
Web Activity Log 89
DSL Settings 90
Restore Default Settings 91
Upgrade Firmware 91

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8 Setting Up a Network 93
Ethernet 93
USB 99
9 Troubleshooting 107
A Reference 111
Locating Computer Information 111
Locating Windows Operating System Files 112
B Static IP Address on the Computer 115
Windows 98 SE 115
Windows Me 118
Windows 2000 121
Windows XP 125
C Computer Security 131
Comparing DSL Service with a Dial-Up Modem 131
Gateway Security 132
Computer Security 132
Electronic Security 133
D Specifications 135
General 135
Wireless Operating Range 136
LED Indicators 136
Environmental 136
E Glossary 137
F Firewall Security Level Services Table 141
High Security Level 141
Medium Security Level 142
Low Security Level 142
Basic Security Level 142
Service Acronym Definitions 143
G Non-WindowsSystem Setup 145
Classic 145
OS X 147
Connecting to the ISP 148
H Additional Technical Support Options 151
Self Help 151
Basic Setup Support: Getting Online 151
Advanced Feature Support 152
Networking (LAN) Support 152
Notices 155
Regulatory Compliance Notices 155
Modifications 155
Limited Warranty 157

1
Introduction
Thank you for purchasing the Actiontec 54 Mbps Wireless Gateway. The Gateway
is the simplest way to connect computers to a high-speed broadband connection.
This easy-to-use product is perfect for the office or small business. If you want to
take your computing to the next level, the Actiontec 54 Mbps Wireless Gateway is
sure to be one of the keys to your success.
Package Contents
s Actiontec 54 Mbps Wireless Gateway
s Power adapter
s Phone filters
s DSL cable
s Ethernet cable
s USB cable
s Installation CD-ROM
s Quick start guides
Minimum System Requirements
s Active DSL service
s Computer with an 10 Mbps or 10/100 Mbps Ethernet connection, or USB
connection
1

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Chapter 1 Introduction
s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition
(Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1+, Mac OS
8.0+, Mac OS 9.0+, or Mac OS X+
☞ Note: USB LAN port is not supported with Microsoft Windows
95, Windows NT 4.0, and Mac OS.
s Internet Explorer 5.0 or higher (6.x recommended) or Netscape Navigator
4.0 or higher (4.7 recommended)
s TCP/IP network protocol installed on each computer
Features
This section contains a quick description of the Gateway’s lights, ports, etc.
The Gateway has several indicator lights (LEDs) on its front panel and a series of
ports on its rear panel.
Front Panel
The front panel of the Gateway features six lights: Power, DSL, Internet, Ethernet,
USB, and Wireless.
Power
DSL
Internet
Ethernet USBWireless
Power
DSL
Internet Ethernet USBWireless

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Chapter 1 Introduction
Power Light
The Power Light displays the Gateway’s current status. If the Power Light glows
steadily green, the Gateway is receiving power and fully operational. When the
Power Light is rapidly flashing, the Gateway is initializing. If the Power Light is
not illuminated when the power cord is plugged in, the Gateway has suffered a
critical error and technical support should be contacted.
DSL Light
The DSL light illuminates when the Gateway is connected to a DSL line.
Internet Light
When the Internet Light glows steadily, the Gateway is connected to the DSL
provider. When it flashes, the Gateway’s built-in DSL modem is training for your
DSL service.
Ethernet Light
The Ethernet light illuminates when the Gateway is connected via its Ethernet
Port.
USB Light
The USB light illuminates when the Gateway is connected via its USB port.
Wireless Light
The Wireless light illuminates when the Gateway is connected wirelessly

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Chapter 1 Introduction
Rear Panel
The rear panel of the Gateway contains eight ports (Ethernet [4], Line, Phone,
USB, and Power), as well as a Reset switch.
Power
USB
Ethernet
Line
Reset
Phone
Line Port
Used to connect the Gateway to a DSL (Digital Subscriber Line) connection.
Phone Port
Used to connect a telephone to the Gateway.
USB Port
Used to connect a computer to the Gateway via USB cable.
Ethernet Port
Used to connect computers to the Gateway via Ethernet cable. The Ethernet port
is a 10/100 Mbps auto-sensing ports, and either a straight-through or crossover
Ethernet cable can be used when connecting to the port.
Reset Switch
Depressing the reset switch for one or two seconds will power cycle (similar to
unplugging and then plugging in the Gateway’s power cord) the Gateway. To
restore the Gateway’s factory default settings, depress and hold the Reset Switch
for approximately 10 seconds. The reset process will start about 10 seconds after
releasing the Reset Switch.

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Chapter 1 Introduction
Power Port
Used to connect the Power Cord to the Gateway.
N Warning: Do not unplug the power cord from the Gateway
during the reset process. Doing so may result in permanent
damage to the Gateway.
Technical Support
Self Help
To obtain answers to DSL configuration questions, visit the Qwest DSL Actiontec
support page at this address:
http://www.qwest.com/dsl/customerservice/Actiontecgt701-wg.html
A help page is also available on the main page of the Actiontec DSL Gateway Web
interface. Enter
192.168.0.1
in the browser’s address text box, and when the first screen appears, click HELP.
Basic Setup Support
If unable to access the Internet, look at the Internet light on the front of the
DSL Gateway. If the light is solid green, call the ISP immediately. If it is not solid
green, call Qwest at 1-800-247-7285.
Other Problems
Contact the ISP if experiencing problems with:
s DHCP addressing configuration
s Static IP addressing configuration
s Transparent bridging configuration
Contact Qwest at 1-800-247-7285 for:
s DSL service outage support and repair

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Chapter 1 Introduction
s DSL service installation support
☞ Note: Before attempting any of the above, make sure access to
the Internet is available.
Advanced Feature Support
Qwest DSL technical support provides the following advanced feature support for the
Actiontec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance.
s Enabling Website Blocking
s Enabling VPN Pass-Through
s Enabling/Disabling NAT
s Firewall configuration
s Changing the LAN IP address of the DSL Gateway
s Enabling Services Blocking
s Enabling/Disabling DHCP
s VIP feature
These features are supported in the Gateway only. Implementation of the above
features within the network (LAN) is not supported.
Wired/Wireless Upgrade
Wired and wireless upgrade installation support is available from Actiontec
free of charge if the wired/wireless equipment was purchased from Actiontec.
Contact Actiontec at 1-888-436-0675 for installation and configuration support
information.
Networking (LAN) Support
If a wired/wireless network has been set up and support is needed in one of the
following areas:
s LAN support of multiple computers and peripherals;
s Microsoft Windows Networking;

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Chapter 1 Introduction
s Microsoft Internet Connection Sharing (ICS);
s Advanced LAN configuration with multiple computers;
s Non-Actiontec-provided network card/Ethernet cable installation, configu-
ration, or troubleshooting;
s Commercial firewall software configuration;
contact the Actiontec Pay For Support Center at 1-888-825-9025. Actiontec net-
working support is provided for a fee of $29.95 per incident. Other fee-based fea-
ture support includes:
s Port Forwarding (Static NAT)
s Static Routing
s MAC Address Cloning
s Third-party vendor wireless equipment configuration
s DMZ Hosting
s NAT Routes
s RIP (Dynamic Routing)
This support service does not include an on-site field technician.
To purchase Actiontec wireless cards and peripherals, visit the Actiontec Web site at
www.actiontecstore.com/qwest

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9
Setting Up
the Modem
The instructions that follow parallel the steps contained in the Installation Guide, which
provides a visual guide to setting up the Modem. It is recommended the user run the
Installation Guide first, before attempting any other procedures.
To set up the Modem, it must be connected to a computer, and then configured.
After connecting this first computer, other computers can be added to the network
via Ethernet or USB (see “Setting Up a Network” on page xx).
Attention!
Read the following two sections (Alarm System, Automatic Water Heater)
before proceeding with any installation!
Alarm System
If your home or business has an alarm system, and if Qwest DSL shares the same
phone line, you have special wiring needs. If you did not order a technician install
at the time of sale, please contact your Security Alarm Provider or Qwest Sales as
soon as possible to order and schedule your installation.
If your security alarm system is wired incorrectly, it may not be able to make a
notification call when the alarm is triggered.
Professional wiring is required to ensure inter-operability. Do not attempt the
installation yourself!
Qwest strongly recommends contacting your security organization for more
information about your security alarm system before attempting to install Qwest
DSL. Qwest also strongly recommends contacting your security organization after
installing Qwest DSL to have them conduct a test of your alarm system.
Automatic Water Meter
Although most water companies do not utilize automatic water meters, some do. If
you have an automatic water meter using the same phone line as your Qwest DSL
service, you must install a DSL Phone Filter.
Contact your water company for help installing the DSL Phone Filter on your water
meter, or if you are unsure whether your water meter uses your phone line.
2

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Chapter 2 Setting Up the Modem
Connecting a Computer to the Modem
Connecting a computer to the Modem for setup involves three basic steps: initial
setup, plugging in the Modem’s power cord, and connecting the Modem to the
computer.
☞ Note: The following procedures are for U.S. installations only.
Connecting Via Ethernet
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Guide will start automatically. Wait until the following screen
appears, read the on-screen instructions, select English, then click Next.
2. Read the instructions concerning firewall and anti-virus software, then
click Next.

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Chapter 2 Setting Up the Modem
3. Read the instructions, select Initial Setup by clicking on the appropriate radio
button, then click Next.
4. Read the instructions regarding the service activation date, then click Next.

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Chapter 2 Setting Up the Modem
5. Select the appropriate modem payment option, then click Next.
6. Read the on-screen instructions regarding the terms and agreements of the
rental or purchase contract, click in the white circle next to I accept this
agreement, then click Next.

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Chapter 2 Setting Up the Modem
7. Click the check box next to Ethernet (Recommended), then click Next.
8. Read the on-screen information concerning home security alarms, then
click Next.

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Chapter 2 Setting Up the Modem
9. Make sure the items needed to connect the Modem to the first computer on
included in the kit, then click Next.
10. Get the Modem from the kit, then click Next.

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Chapter 2 Setting Up the Modem
11. Get the Power cord from the black bag and plug the smaller end into the
black Power port on the rear panel of the Modem, then click Next.
12. Plug the larger end of the Power cord into a power outlet, then click Next.

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Chapter 2 Setting Up the Modem
13. Confirm the Power light on the front of the Modem glows solid green, then
click Next.
14. Get the yellow Ethernet cable from the kit and plug one end into a Yellow
port on the back of the Modem, then click Next.

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Chapter 2 Setting Up the Modem
15. Plug the other end of the yellow Ethernet cable into an Ethernet port on
the back of the computer. Click Next.
☞ Note: An Ethernet port looks similar to a phone jack, but is
slightly larger.
16. Make sure the Ethernet Network light on the front of the Modem glows
solid green. Click Next.