ActionTec GT701R User manual

Solutions for the Digital Life™
User Manual
Ver 1.0
DSL Modem
Model #: GT701R

i
Table of Contents
1 Introduction 1
Package Contents 1
Minimum System Requirements 1
Features 2
Technical Support 5
2 Setting Up the Modem 9
Attention! 9
Connecting a Computer to the Modem 10
Installing Phone Filters 28
Setting Up the DSL Connection 33
3 Using Qwest DSL 45
Connecting to the Internet 45
Disconnecting from the Internet 45
4 Basic Setup 47
Basic Setup 47
Changing the User Name and Password 49
5 Setting Up Static IP Address 51
Configuring for a Single Static IP Address 51
Configuring for a Block of Static IP Addresses 56
6 Advanced Settings 61
Accessing Advanced Setup 61
WAN IP Address 62
LAN IP Address 68
DHCP Server 68
Services Blocking 70
Website Blocking 71
Remote Management/Telnet 72
Port Forwarding 73
DMZ Hosting 74
Firewall 74
Dynamic Routing 75
NAT (Network Address Translation) 75
Static Routing 76
Telnet Timeout Setting 76
Status 77

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Table of Contents
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7 Using Utilities 83
Web Activity Log 83
DSL Settings 84
Restore Default Settings 85
Upgrade Firmware 85
OAM Ping Test 86
8 Setting Up a Network 87
Ethernet 87
USB 93
9 Troubleshooting 101
A Reference 105
Locating Computer Information 105
Locating Windows Operating System Files 106
B Static IP Address on the Computer 109
Windows 98 SE 109
Windows Me 112
Windows 2000 115
Windows XP 119
C Computer Security 125
Comparing DSL Service with a Dial-Up Modem 125
Modem Security 126
Computer Security 126
Electronic Security 127
D Specifications 129
General 129
LED Indicators 130
Environmental 130
E Glossary 131
F Firewall Security Level Services Table 135
High Security Level 135
Medium Security Level 136
Low Security Level 136
Basic Security Level 137
Service Acronym Definitions 137
G Non-Windows System Setup 139
Classic 139
OS X 141
Connecting to the ISP 142

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H Additional Technical Support Options 145
Self Help 145
Basic Setup Support: Getting Online 145
Advanced Feature Support 146
Networking (LAN) Support 146
Notices 149
Regulatory Compliance Notices 149
Modifications 149
Limited Warranty 151

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1
Introduction
Thank you for purchasing the Actiontec 54 Mbps DSL Modem. The Modem is the
simplest way to connect computers to a high-speed broadband connection. This
easy-to-use product is perfect for the office or small business. If you want to take
your computing to the next level, the Actiontec 54 Mbps DSL Modem is sure to be
one of the keys to your success.
Package Contents
s Actiontec 54 Mbps DSL Modem
s Power adapter
s Phone filters
s DSL cable
s Ethernet cable
s USB cable
s Installation CD-ROM
s Quick start guides
Minimum System Requirements
s Active DSL service
s Computer with an 10 Mbps or 10/100 Mbps Ethernet connection, or USB
connection
1

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Chapter 1 Introduction
s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition
(Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1+, Mac OS
8.0+, Mac OS 9.0+, or Mac OS X+
☞ Note: USB LAN port is not supported with Microsoft Windows
95, Windows NT 4.0, and Mac OS.
s Internet Explorer 5.0 or higher (6.x recommended) or Netscape Navigator
4.0 or higher (4.7 recommended)
s TCP/IP network protocol installed on each computer
Features
This section contains a quick description of the Modem’s lights, ports, etc.
The Modem has several indicator lights (LEDs) on its front panel and a series of
ports on its rear panel.
Front Panel
The front panel of the Modem features five lights: Power, DSL, Internet, Ethernet,
USB, and Wireless.
Power
DSL
Internet
Ethernet
USB
Power
DSL
Internet
Ethernet
USB

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Chapter 1 Introduction
Power Light
The Power Light displays the Modem’s current status. If the Power Light glows
steadily green, the Modem is receiving power and fully operational. When the
Power Light is rapidly flashing, the Modem is initializing. If the Power Light is
not illuminated when the power cord is plugged in, the Modem has suffered a
critical error and technical support should be contacted.
DSL Light
The DSL light illuminates when the Modem is connected to a DSL line.
Internet Light
When the Internet Light glows steadily, the Modem is connected to the DSL
provider. When it flashes, the Modem’s built-in DSL modem is training for
DSL service.
Ethernet Light
The Ethernet light illuminates when the Modem is connected via its Ethernet Port.
USB Light
The USB light illuminates when the Modem is connected via its USB port.

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Chapter 1 Introduction
Rear Panel
The rear panel of the Modem contains five ports (Line, Phone, USB, Ethernet, and
Power), as well as a Reset switch.
Power
USB
Ethernet
Line
Reset
Phone
Line Port
Used to connect the Modem to a DSL (Digital Subscriber Line) connection.
Phone Port
Used to connect a telephone to the Modem.
USB Port
Used to connect a computer to the Modem via USB cable.
Ethernet Port
Used to connect computers to the Modem via Ethernet cable. The Ethernet port
is a 10/100 Mbps auto-sensing port, and either a straight-through or crossover
Ethernet cable can be used when connecting to the port.
Reset Switch
Depressing the reset switch for one or two seconds will power cycle (similar
to unplugging and then plugging in the Modem’s power cord) the Modem. To
restore the Modem’s factory default settings, depress and hold the Reset Switch
for approximately 10 seconds. The reset process will start about 10 seconds after
releasing the Reset Switch.

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Chapter 1 Introduction
Power Port
Used to connect the Power Cord to the Modem.
N Warning: Do not unplug the power cord from the Modem dur-
ing the reset process. Doing so may result in permanent damage
to the Modem.
Technical Support
Self Help
To obtain answers to DSL configuration questions, visit the Qwest DSL Actiontec
support page at this address:
http://www.qwest.com/dsl/customerservice/Actiontecgt701-wg.html
A help page is also available on the main page of the Actiontec DSL Modem Web
interface. Enter
192.168.0.1
in the browser’s address text box, and when the first screen appears, click HELP.
Basic Setup Support
If unable to access the Internet, look at the Internet light on the front of the
DSL Modem. If the light is solid green, call the ISP immediately. If it is not solid
green, call Qwest at 1-800-247-7285.
Other Problems
Contact the ISP if experiencing problems with:
s DHCP addressing configuration
s Static IP addressing configuration
s Transparent bridging configuration
Contact Qwest at 1-800-247-7285 for:
s DSL service outage support and repair

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Chapter 1 Introduction
s DSL service installation support
☞ Note: Before attempting any of the above, make sure access to
the Internet is available.
Advanced Feature Support
Qwest DSL technical support provides the following advanced feature support for the
Actiontec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance.
s Enabling Website Blocking
s Enabling VPN Pass-Through
s Enabling/Disabling NAT
s Firewall configuration
s Changing the LAN IP address of the DSL Gateway
s Enabling Services Blocking
s Enabling/Disabling DHCP
s VIP feature
These features are supported in the Modem only. Implementation of the above
features within the network (LAN) is not supported.
Wired/Wireless Upgrade
Wired and wireless upgrade installation support is available from Actiontec
free of charge if the wired/wireless equipment was purchased from Actiontec.
Contact Actiontec at 1-888-436-0675 for installation and configuration support
information.
Networking (LAN) Support
If a wired/wireless network has been set up and support is needed in one of the
following areas:
s LAN support of multiple computers and peripherals;
s Microsoft Windows Networking;

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Chapter 1 Introduction
s Microsoft Internet Connection Sharing (ICS);
s Advanced LAN configuration with multiple computers;
s Non-Actiontec-provided network card/Ethernet cable installation, configu-
ration, or troubleshooting;
s Commercial firewall software configuration;
contact the Actiontec Pay For Support Center at 1-888-825-9025. Actiontec net-
working support is provided for a fee of $29.95 per incident. Other fee-based fea-
ture support includes:
s Port Forwarding (Static NAT)
s Static Routing
s MAC Address Cloning
s Third-party vendor wireless equipment configuration
s DMZ Hosting
s NAT Routes
s RIP (Dynamic Routing)
This support service does not include an on-site field technician.
To purchase Actiontec wireless cards and peripherals, visit the Actiontec Web site at
www.actiontecstore.com/qwest

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9
Setting Up
the Modem
The instructions that follow parallel the steps contained in the Installation Guide, which
provides a visual guide to setting up the Modem. It is recommended the user run the
Installation Guide first, before attempting any other procedures.
To set up the Modem, it must be connected to a computer, and then configured.
After connecting this first computer, other computers can be added to the network
via Ethernet or USB (see “Setting Up a Network” on page 89).
Attention!
Read the following two sections (Alarm System, Automatic Water Heater)
before proceeding with any installation!
Alarm System
If your home or business has an alarm system, and if Qwest DSL shares the same
phone line, you have special wiring needs. If you did not order a technician install
at the time of sale, please contact your Security Alarm Provider or Qwest Sales as
soon as possible to order and schedule your installation.
If your security alarm system is wired incorrectly, it may not be able to make a
notification call when the alarm is triggered.
Professional wiring is required to ensure inter-operability. Do not attempt the
installation yourself!
Qwest strongly recommends contacting your security organization for more
information about your security alarm system before attempting to install Qwest
DSL. Qwest also strongly recommends contacting your security organization after
installing Qwest DSL to have them conduct a test of your alarm system.
Automatic Water Meter
Although most water companies do not utilize automatic water meters, some do. If
you have an automatic water meter using the same phone line as your Qwest DSL
service, you must install a DSL Phone Filter.
Contact your water company for help installing the DSL Phone Filter on your water
meter, or if you are unsure whether your water meter uses your phone line.
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Chapter 2 Setting Up the Modem
Connecting a Computer to the Modem
Connecting a computer to the Modem for setup involves three basic steps: initial
setup, plugging in the Modem’s power cord, and connecting the Modem to the
computer.
☞ Note: The following procedures are for U.S. installations only.
Connecting Via Ethernet
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Guide will start automatically. Wait until the following screen
appears, read the on-screen instructions, select English, then click Next.
2. Read the instructions concerning firewall and anti-virus software, then
click Next.

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Chapter 2 Setting Up the Modem
3. Read the instructions, select Initial Setup by clicking on the appropriate radio
button, then click Next.
4. Read the instructions regarding the service activation date, then click Next.

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Chapter 2 Setting Up the Modem
5. Select the appropriate modem payment option, then click Next.
6. Read the on-screen instructions regarding the terms and agreements of the
rental or purchase contract, click in the white circle next to I accept this
agreement, then click Next.

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Chapter 2 Setting Up the Modem
7. Click the check box next to Ethernet (Recommended), then click Next.
8. Read the on-screen information concerning home security alarms, then
click Next.

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Chapter 2 Setting Up the Modem
9. Make sure the items needed to connect the Modem to the first computer on
included in the kit, then click Next.
10. Get the Modem from the kit, then click Next.

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Chapter 2 Setting Up the Modem
11. Get the Power cord from the black bag and plug the smaller end into the
black Power port on the rear panel of the Modem, then click Next.
12. Plug the larger end of the Power cord into a power outlet, then click Next.