ActionTec GT701R User manual

USB/Ethernet
DSL Modem
Model #: GT701R
Firmware Version:
QW05.5-3.60.3.0.7.6-GT701
User Manual
Ver 1.1
Solutions for the Digital Life™

i
Table of Contents
1 Introduction 1
Package Contents 1
Minimum System Requirements 1
Features 2
Technical Support 5
2 Using Qwest DSL 9
Connecting to the Internet 9
Disconnecting from the Internet 9
3 Performing a Quick Setup 11
Quick Setup 11
Connection Status Box 14
Changing the User Name and Password 15
4 Setting up Static IP Addresses 17
Configuring for a Single Static IP Address 17
Configuring for a Block of Static IP Addresses 21
VIP Mode 24
5 Monitoring the Modem’s Status 25
General Status 25
IP Traffic QoS Status 26
LAN Status 26
NAT Table 27
Routing Table 27
WAN Status 28
Active User List 29
6 Configuring Advanced Settings 31
Accessing Advanced Setup 31
Services Blocking 32
Website Blocking 33
DSL Settings 33
DHCP Settings 34
LAN IP Address 35
WAN IP Address 36
IP QoS Settings Upstream 40
IP QoS Settings Downstream 42
Remote Management/Telnet 43
Dynamic Routing (RIP) 44
Static Routing 44
Admin User Name and Password 45
Advanced Port Forwarding 46
Applications 47
DMZ Hosting 48
Firewall 48
NAT (Network Address Translation) 49

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Table of Contents
ii
7 Using the Modem’s Utilities 51
Reboot 52
Restore Default Settings 53
Upgrade Firmware 53
Web Activity Log 54
8 Troubleshooting 55
A Reference 59
Locating Computer Information 59
Locating Windows Operating System Files 60
B Setting up Static IP on a Computer 63
Windows 98 SE 63
Windows Me 66
Windows 2000 69
Windows XP 73
C Computer Security 77
Comparing DSL Service with a Dial-Up Modem 77
Modem Security 78
Computer Security 78
Electronic Security 79
D Specifications 81
General 81
LED Indicators 82
Environmental 82
E Glossary 83
F Firewall Security Levels 87
Off (No Firewall Security) 87
Low Security Level 88
Medium Security Level 89
High Security Level 90
Custom Security Level 91
G Setting up a Non-Windows System 93
Classic 93
OS X 95
Connecting to the ISP 96
H Additional Technical Support Options 99
Self Help 99
Basic Setup Support: Getting Online 99
Advanced Feature Support 100
Networking (LAN) Support 100

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Table of Contents
Notices 103
Regulatory Compliance Notices 103
Modifications 103
Miscellaneous Legal Notices 104
Limited Warranty 105

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1
Introduction
Thank you for purchasing the Actiontec USB/Ethernet DSL Modem. The Modem
is the simplest way to connect computers to a high-speed broadband connection.
This easy-to-use product is perfect for the office or small business. If you want to
take your computing to the next level, the Actiontec USB/Ethernet DSL Modem is
sure to be one of the keys to your success.
Power DSL
InternetEthernet
USB
Power
DSL
Internet
Ethernet
USB
Package Contents
s Actiontec USB/Ethernet DSL Modem
s Power adapter
s Phone filters (provided by Qwest)
s DSL cable
s Ethernet cable
s USB cable
s Installation CD-ROM (provided by Qwest)
s Welcome letter (provided by Qwest)
Minimum System Requirements
s Active DSL service
s Computer with an 10 Mbps or 10/100 Mbps Ethernet connection, or USB
connection
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Chapter 1 Introduction
s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition
(Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 9.0 - 9.2.1, or
Mac OS X+
☞ Note: USB LAN port is not supported with Microsoft NT 4.0 or
Mac OS.
s Internet Explorer 5.0 or higher (6.x recommended) or Netscape Navigator
4.0 or higher (4.7 recommended)
s TCP/IP network protocol installed on each computer
Features
This section contains a quick description of the Modem’s lights, ports, etc.
The Modem has several indicator lights (LEDs) on its front panel and a series of
ports on its rear panel.
Front Panel
The front panel of the Modem features five lights: Power, DSL, Internet, Ethernet,
and USB.
Power DSL
InternetEthernet USB
Power
DSL
Internet Ethernet
USB

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Chapter 1 Introduction
Power Light
The Power light displays the Modem’s current status. If the Power light glows
steadily green, the Modem is receiving power and fully operational. When it is
rapidly flashing, the Modem is initializing. If the Power light is not illuminated
or glows solid red or amber when the power cord is plugged in, the Modem has
suffered a critical error and technical support should be contacted.
DSL Light
The DSL light illuminates when the Modem is connected to a live DSL line. If the
DSL light is flashing, the Modem is attempting to establish DSL connectivity.
Internet Light
When the Internet light glows steadily green, the Modem is connected to the DSL
provider. When it glows steadily red, the Modem has failed to connect to the ISP.
☞ Note: The Internet light may flicker green, which indicates that
IP traffic is being transmitted.
Ethernet Light
The Ethernet light illuminates when the Modem is connected via its Ethernet Port.
☞ Note: The Ethernet light may flicker green, which indicates that
IP traffic is being transmitted.
USB Light
The USB light illuminates when the Modem is connected via its USB port.
☞ Note: The USB light may flicker green, which indicates that IP
traffic is being transmitted.

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Chapter 1 Introduction
Rear Panel
The rear panel of the Modem contains four ports (Phone, USB, Ethernet, and
Power), as well as a Power switch and Reset button.
Power
USB
Ethernet
Phone
Reset
Phone Port
The Phone port is used to connect a DSL (Digital Subscriber Line) connection to
the Modem.
USB Port
The USB port is used to connect a computer to the Modem via USB cable.
Ethernet Port
The Ethernet port is used to connect computers to the Modem via Ethernet
cable, and is a 10/100 Mbps port.
Reset Button
To restore the Modem’s factory default settings, depress and hold the Reset but-
ton for approximately 10 seconds, or until the Power light glows amber. The
reset process will start about 10 seconds after releasing the Reset button.
Power Switch
The Power switch turns the Modem on and off (on if the top part of the switch
is depressed, off if the bottom is depressed).

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Chapter 1 Introduction
Power Port
The Power port is used to connect the power cord to the Modem.
N Warning: Do not unplug the power cord from the Modem dur-
ing the reset process. Doing so may result in permanent damage
to the Modem.
Technical Support
Self Help
To obtain answers to DSL configuration questions, visit the Qwest DSL Actiontec
support page at this address:
http://www.qwest.com/internethelp/
Basic Setup Support
If unable to access the Internet, look at the Internet light on the front of the
DSL Modem. If the light is solid green, call the ISP immediately. If it is not solid
green, call Qwest at 1-800-247-7285.
Other Problems
Contact the ISP if experiencing problems with:
s DHCP addressing configuration
s Static IP addressing configuration
s Transparent bridging configuration
Contact Qwest at 1-800-247-7285 for:
s DSL service outage support and repair
s DSL service installation support
☞ Note: Before attempting any of the above, make sure access to
the Internet is available.

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Chapter 1 Introduction
Advanced Feature Support
Qwest DSL technical support provides the following advanced feature support for the
Actiontec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance.
s Enabling Website Blocking
s Enabling VPN Pass-Through
s Enabling/Disabling NAT
s Firewall configuration
s Changing the LAN IP address of the DSL Gateway
s Enabling Services Blocking
s Enabling/Disabling DHCP
s VIP feature
These features are supported in the Modem only. Implementation of the above
features within the network (LAN) is not supported.
Upgrade Installation
Upgrade installation support is available from Actiontec free of charge if the
equipment was purchased from Actiontec.
Networking (LAN) Support
If a network has been set up and support is needed in one of the following areas:
s LAN support of multiple computers and peripherals;
s Microsoft Windows Networking;
s Advanced LAN configuration with multiple computers;
contact the Actiontec Pay For Support Center at 1-888-825-9025. Actiontec net-
working support is provided for a fee of $29.95 per incident.

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Chapter 1 Introduction
Other fee-based feature support includes:
s Port Forwarding (Static NAT)
s Static Routing
s MAC Address Cloning
s DMZ Hosting
s NAT Routes
s RIP (Dynamic Routing)
This support service does not include an on-site field technician.
To purchase Actiontec wireless cards and peripherals, visit the Actiontec Web site at
www.actiontecstore.com/qwest

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9
Using Qwest DSL
Qwest DSL operates over home or business phone lines equipped with Qwest
DSL service. For this reason, the Qwest DSL connection is not portable; it can’t be
accessed while away from the home or business. To connect while traveling, ask the
ISP about a dial-up account. Most Qwest DSL ISPs provide a dial-up account for
free, while others charge a minimal fee.
Qwest DSL is a highly reliable service, but it is possible to have a dial-up connection
in the unlikely event that problems arise with the DSL service. Most Qwest DSL ISPs
provide a dial-up account for free. If not, there are a number of free Internet pro-
viders whose products make great backup Internet access in the unlikely event they
are ever needed.
Connecting to the Internet
Whether connecting via Point-to-Point Protocol (PPPoE, PPPoA) or Bridging Mode
(RFC 1483), after connecting and configuring the Modem, the Internet connection
is always on. Therefore, to connect or reconnect to the Internet, simply turn on
your computer, open the Web browser and go to the Web site of your choice. No
further set up is needed.
Disconnecting from the Internet
Closing the Web browser does not disconnect you from the Internet. To fully dis-
connect, turn off your computer.
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Performing a
Quick Setup
This chapter is a guide through a quick and basic setup of the Modem, and
includes instructions on how to connect the Modem to the ISP and change the
Modem’s user name and password.
To complete a quick setup, the user will need information provided by the ISP. This
information is sometimes contained in a welcome letter or ISP worksheet. If this
document is not available, contact the ISP immediately and request one.
Quick Setup
To configure the Modem for basic operation:
1. Open the Web browser. In the “Address” text box type:
http://192.168.0.1
then press Enter on the keyboard.
2. The Home screen appears, set to the “Status” tab. Select Quick Setup from the
row of tabs at the top.
☞ Note: If the Home screen does not appear, make sure the
Ethernet cable is properly connected to the Modem.
3

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Chapter 3 Performing a Quick Setup
3. The “Welcome to the Quick Setup” screen appears. Follow the on-screen
instructions, then click Next.
4. In the next screen, select whether MSN (Microsoft Network) is being used by
clicking the “Yes” or “No” radio button, then click Next.

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Chapter 3 Performing a Quick Setup
5. In the next screen, select the type of connection provided by the ISP by click-
ing in the radio button next to “PPPoA” or “PPPoE.” If unsure about the selec-
tion, check the information provided by the ISP.
6. Enter the user name and password provided by the ISP in the appropriate text
boxes, then click in the radio button next to “Dynamic IP-DHCP.”
Click Apply.
☞ Note: If setting up the Modem with a single static IP address or
a block of static IP addresses, see chapter 4, “Setting up Static IP
Addresses,” on page 15 to configure the Modem.

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Chapter 3 Performing a Quick Setup
7. Make sure the Internet light on the front of the Modem glows solid green.
This may take a few moments.
8. When the solid green light appears, click Apply in the Basic Setup screen. The
“ISP Status” (on the left side of the screen) now displays “Connected.”
The Modem is properly configured and connected to the Internet.
Connection Status Box
To quickly view the status of the Modem’s connection, locate the “Connection
Status” box, which is displayed at the bottom of the menu on the left side of all of
the Modem’s GUI screens.
This box displays the status of the Qwest DSL connection, as well as its connection
speed (upstream/downstream). It also displays the status of the ISP connection.

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Chapter 3 Performing a Quick Setup
Changing the User Name and Password
To change the user name and password (needed to access the Modem’s GUI):
1. Open the Web browser. In the “Address” text box type:
http://192.168.0.1
then press Enter on the keyboard.
2. The Qwest Home screen appears, set to the “Status” tab. Select Quick Setup
from the row of tabs at the top.
3. Select Admin User Name & Password from the menu on the left side.
4. The “Admin User Name and Password” screen appears. Enter a new user name
(optional) in the “Admin User Name” text box, then a password in the “Admin
Password” text box. Make sure to write the user name and password down and
keep them in a secure location. They will be needed to access to the Modem’s
Graphical User Interface screens in the future.
5. Click Apply. The Modem saves the settings and returns to the Home screen.
The Modem’s user name and password are changed.