ActionTec V1000H Safety guide

103950/3-11/6960
1-888-850-5915
Technical Support
Table of Contents
General Information ....................................... 1
Verify Computer Settings ................................ 1
Router Installation ........................................... 4
Configuring Your Router .................................. 5
Configuring Your Computer ............................ 8
Configuring Your TDS Email .......................... 10
Actiontec V1000H Router
Setup and User Guide
Helpful instructions on how to Set-up
your new Static IP Address

103950/3-11/6960
1-888-850-5915
Technical Support
1
Actiontec V1000H Router
Setup and User Guide
General Information
Router Kit Components
Your router kit should include the following:
• Actiontec V1000H modem/router
• Power cord
• One (1) yellow Ethernet cable
• One (1) white Ethernet cable
Note: In order to connect the router to your computer, your computer must have
an Ethernet Network Interface Card (NIC) installed.
Powercycling
If you’re experiencing trouble getting an Internet connection follow these steps:
1. Turn off the router.
2. Shut down your computer.
3. Wait 60 seconds.
4. Turn on the router.
5. Wait 1–3 minutes for all lights to stop flashing on the router.
6. Turn on your computer.
7. If your problem is not resolved, please contact our Technical Support team.
Verify Computer Settings
To communicate with your router, your computer must first be setup to receive a DHCP
address from the router.
For all Windows computers
To verify connection configurations:
1. Select Start, then Control Panel.
Note: If you do not see Control Panel, select Settings, then Control Panel.
2. Select Network and Internet Connections.
Note: If you do not see Network and Internet Connections, skip to Step 3.

103950/3-11/6960
1-888-850-5915
Technical Support
2
3. Click Internet Options.
4. Select the Connections tab.
5. Select Never Dial a Connection.
6. Click LAN Settings.
7. Verify all boxes are unchecked and click OK.
8. Click OK.
9. Verify that your computer is set to Obtain IP Address Automatically.
To verify Local Area Network (LAN) Configurations:
Windows 7:
1. Select the Start Circle, then in the Start Search field, type “Network and Sharing.”
2. Select Network and Sharing Center.
3. Select Change adapter settings.
4. Right-click Local Area Connection and click Properties.
5. Highlight (do not uncheck) Internet Protocol TCP/IP Version 4.
6. From the dropdown menu, select Properties.
7. Make sure Obtain IP Address Automatically and Obtain DNS Server Addresses
Automatically are selected, and then click OK.
8. Click Close.
Windows Vista:
1. Select the Start Circle, then in the Start Search field type “Network and Sharing.”
2. Select Choose Network and Sharing Center.
3. Select View Status next to Local Area Connection.
4. Select Properties.
5. Highlight (do not uncheck) Internet Protocol TCP/IP Version 4.
6. Select Properties.
7. Make sure Obtain IP Address Automatically and Obtain DNS Server Addresses
Automatically are selected, and then click OK.
8. Click Close.
Actiontec V1000H Router
Setup and User Guide

103950/3-11/6960
1-888-850-5915
Technical Support
3
Actiontec V1000H Router
Setup and User Guide
Windows XP:
1. Select Start, then Control Panel.
Note: If you do not see Control Panel, select Settings, then Control Panel.
2. Select Network and Internet Connections.
Note: If you do not see Network and Internet Connections, skip to Step 3.
3. Click Network Connections.
4. Right-click Local Area Connection, then select Properties.
5. Highlight (do not uncheck) Internet Protocol TCP/IP.
6. Select Properties.
7. Make sure Obtain IP Address Automatically and Obtain DNS Server Addresses Automatically
are selected, and then click OK.
8. Click Close.
Windows 2000:
1. Select Start, then Settings, and then Control Panel.
2. Select Network and Dialup Connections.
4. Right-click Local Area Connection, then select Properties.
5. Highlight (do not uncheck) Internet Protocol TCP/IP.
6. Select Properties.
7. Make sure Obtain IP Address Automatically and Obtain DNS Server Addresses Automatically are
selected, and then click OK.
8. Click Close.
For all Macintosh Computers
To verify connections and Local Area Network (LAN) Configurations:
Mac OS X:
1. Select the Apple menu, then select System Preferences.
2. Select Network.
3. On the Show dropdown menu, select Built-In Ethernet.
4. On the TCP/IP tab,make certain the Configure IPv4 dropdown box is set to Using DHCP.
5. Click Close.
6. When asked if you want to apply configuration changes, select Apply.

103950/3-11/6960
1-888-850-5915
Technical Support
4
For Mac OS 8/9:
1. Select the Apple menu, then select Control Panels, and select TCP/IP.
2. On the Connect via dropdown box, select Ethernet.
3. On the Configure dropdown box, select Using DHCP Server.
4. Click Close.
5. When asked if you want to save changes to the configuration, select Save.
Router Installation
The router needs proper ventilation to function. Be sure to set up your router in a ventilated area and away
from any heat sources.
To wire a single computer:
1. Plug the end of the power cord into the Power port on the back of the router.
2. Plug the other end of the power cord into a power outlet. A power strip with surge
protection is recommended.
3. Plug the white Ethernet cable into the Ethernet port installed by your TDS technician.
4. Plug the other end of the white Ethernet cable into the WAN port on the back of the router.
5. Plug one end of the yellow Ethernet cable into the Ethernet Network Interface Card (NIC)
in your computer.
6. Plug the other end of the yellow Ethernet cable into one of the four Local Ethernet ports
on the back of the router.
7. The following lights should be lit on the router:
• Power light on solid green.
• WAN Ethernet light on flashing green.
• LAN Ethernet light on solid green (may flash somewhat).
8. You should now be able to connect to the Internet. If a connection is not established, powercycle
your computer. See page 1 for instructions.
Note: If setting up more than one computer, repeat Steps 5 and 6.
Actiontec V1000H Router
Setup and User Guide

103950/3-11/6960
1-888-850-5915
Technical Support
5
Configuring Your Router
To configure your router, you will need the Customer Information Sheet that was emailed to you (or deliv-
ered to you by your Account Representative). This sheet contains your Static IP assignments. If you do not
have this, please contact our Technical Support team before going any further.
To configure your router:
1. Open an Internet browser (Internet Explorer, Firefox, Safari, etc.) and in the address field, enter
“192.168.0.1,” and press Enter.
2. On the Main Menu, Click Advanced Setup.
3. From the left navigation bar, Click WAN IP Addressing.
4. Click the Specify a Static IP Address radial button.
5. Enter your WAN IP, Subnet Mask and WAN Default Gateway IP addresses in section 3. This information
can be found on your Customer Information Sheet.
6. Check the Gateway DNS box.
Actiontec V1000H Router
Setup and User Guide

103950/3-11/6960
1-888-850-5915
Technical Support
6
7. Click Apply.
8. A Thank You screen will appear, please wait as the WAN configurations are saved.
Stop here and proceed to Configuring Your Computer on page 8, if the
devices behind your computer do not need a Static IP address.
Actiontec V1000H Router
Setup and User Guide

103950/3-11/6960
1-888-850-5915
Technical Support
7
9. Select LAN IP and DHCP Settings in the left navigation bar.
10. Enter the LAN Modem IP Address found on your Customer Information Sheet in the
Modem IP Address field.
11. Enter the Subnet Mask found on your Customer Information Sheet in the Modem Subnet Mask field.
12. Select Apply and Reboot.
13. Click OK to the message that appears.
Actiontec V1000H Router
Setup and User Guide

103950/3-11/6960
1-888-850-5915
Technical Support
8
14. Please wait for the Router Reboot message to go away.
15. You have completed the router configuration steps. The next step will be Configuring Your
Computer, proceed to the next section.
Configuring Your Computer
Once your router has been configured, you’ll need to configure your computer to test and
make sure your Static IP addresses are working correctly.
To configure your computer:
Windows 7:
1. Select Start, and then Control Panel.
2. Select Network and Internet, and then Network and Sharing Center.
3. From the Tasks list on the left, select Change Adapter Settings.
4. Right-click Local Area Connection.
5. From the dropdown list, select Properties.
6. Highlight Internet Protocol Version 4.
7. Select Properties.
8. Select Use the following IP address.
9. Use the information from your welcome letter to complete the configuration fields.
(IP Address, Subnet Mask, Default Gateway, DNS).
Windows Vista:
1. Select the Start Circle. Then type “Network and Sharing” in the Start Search field.
2. Select Choose Network and Sharing Center.
3. Select View Status next to Local Area Connection.
4. Select Properties.
5. Highlight (do not uncheck) Internet Protocol TCP/IP Version 4.
6. Select Properties.
7. Set the computer to Use the Following IP Address.
8. Use the information from your welcome letter to complete the configuration fields
(IP Address, Subnet Mask, Default Gateway, DNS).
Actiontec V1000H Router
Setup and User Guide

103950/3-11/6960
1-888-850-5915
Technical Support
9
Windows XP:
1. Select Start, then Control Panel.
Note: If you do not see Control Panel, select Settings, then Control Panel.
2. Select Network and Internet Connections.
Note: If you do not see Network and Internet Connections, skip to Step 3.
3. Click Network Connections.
4. Right-click Local Area Connection, then select Properties.
5. Highlight (do not uncheck) Internet Protocol TCP/IP and select Properties.
6. Set the computer to Use the Following IP Address.
7. Use the information from your welcome letter to complete the configuration fields (IP Address,
Subnet Mask, Default Gateway, DNS).
Windows 2000:
1. Select Start, then Settings, and then Control Panel.
2. Select Network and Dialup Connections.
3. Right-click Local Area Connection, then select Properties.
4. Highlight (do not uncheck) Internet Protocol TCP/IP.
5. Select Properties.
6. Set the computer to Use the following IP Address.
7. Use the information from your welcome letter to complete the configuration fields (IP Address,
Subnet Mask, Default Gateway, DNS).
Mac OS X:
1. Select the Apple menu, then select System Preferences.
2. Select Network.
3. On the Show dropdown box, select Built-In Ethernet.
4. On the TCP/IP tab, make certain the Configure IPv4 dropdown box is set to Manually.
5. Using the information from your welcome letter, set the following:
• IP Address: One of the LAN Usable IPs
• Subnet Mask: LAN Subnet Mask
• Default Gateway: LAN Default Gateway
• DNS Servers: DNS Primary & Secondary Servers
6. When asked if you want to apply configuration
changes, select Apply.
Actiontec V1000H Router
Setup and User Guide