Adaptec XHub4 - Hub - USB User manual

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Adaptec XHub4
Quick Start Guide
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1
Before You Begin
To use your Adaptec XHub4
®
, you need:
■A PC-compatible notebook or desktop computer with:
■A 266-MHz or faster processor
■Windows®XP or Windows 2000 (see page 3 for
Windows Me/Windows 98SE information)
■An available USB port
■One high-quality USB cable for each USB device you
wish to connect to your XHub4. (One USB cable is
included with your hub.
)
■The power adapter included in your XHub4 package
About USB 2.0 Performance
For your XHub4 and USB 2.0 devices to operate at USB 2.0
speeds, the XHub4 must be connected to a USB 2.0 port,
and USB 2.0 drivers with hub support must be installed on
your computer.
If your computer does not have a built-in USB 2.0 port,
Adaptec recommends connecting your XHub4 to an
Adaptec USB 2.0 adapter for the highest-quality USB 2.0
connection.
Note: USB 1.1 devices won’t operate at USB 2.0 speeds,
even if they’re connected to a USB 2.0 hub or adapter.
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2
Plugging in Your XHub4
Follow the picture to connect your XHub4. You don’t have
to power off your computer before connecting the hub.
Note: To ensure that all your USB devices operate
properly, Adaptec recommends that you always
connect your XHub4 to a power source.
(To power source)
Step 1:
Plug the XHub into the
USB port on your laptop or
desktop computer. (The
location of your available
USB port may differ from
what’s shown in this
example.)
Step 2:
Plug the power
adapter into the
XHub’s Power port.
(See Note below.)
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3
Installing Device Drivers
Follow the instructions provided for your operating
system:
Windows XP and Windows 2000
If you are using Windows XP or Windows 2000, you do
not need to install any device drivers. Your XHub4 is ready
for use when it’s properly connected and your computer is
powered on.
Windows Me and Windows 98SE
If you are using Windows Me or Windows 98SE,
Adaptec’s USB 2.0 drivers are available on the Adaptec
Web site at download.adaptec.com.
Select USB, then select the XHub4 (or AUH-4400). Then
download the latest driver for your operating system.
Follow the instructions provided on the site to download
and install the driver.
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4
Plugging in Your Devices
Follow this picture to connect your USB 1.1 and 2.0 devices
to your XHub4. You can use any USB port on the hub.
You can buy additional
USB cables on the Adaptec Web
site, at
www.adaptec.com/buy-cables .
See About USB 2.0 Performance on page 1 for information
about USB 1.1 and USB 2.0 devices.
Understanding the LEDs
Status of Device
LED Green Red Amber
Power
LED
USB
connection to
computer OK
Power
connection OK
USB and
power adapter
connections
OK
Device
LEDs
(1 – 4)
USB device
connected to
port.
N/A N/A
USB device cable Device LEDs
(numbered 1–4)
correspond to
USB ports
USB ports
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5
Daisy-Chaining XHubs
If you want to add more USB 2.0 ports to your system,
Adaptec XHub4 hubs can be daisy-chained (linked in
series). You can connect up to five XHub4 hubs.
To create a daisy-chain:
1Connect the first XHub4 to your computer and to a
power source. (See page 2.)
2Use a USB cable to connect the next XHub4 to one of
the USB ports on the first XHub4.
3Repeat until all your XHub4 hubs are connected.
4Connect each XHub4 to a power source, using power
adapters.
First XHub4 in chain:
Connect to USB port on computer
Last XHub4 in chain
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6
Troubleshooting
If you have problems using your XHub4 or USB devices,
work through this list of troubleshooting suggestions:
■Ensure that all cables are properly and fully connected.
■Ensure that the XHub4 is connected to a power source,
and that the power source is turned on.
Note: If you disconnect the power source while
the XHub4 is in use, the hub will stop working.
To reset the hub, disconnect it from the USB port
on your computer, then plug it back in and
reconnect the power source.
■Ensure that your USB devices are powered on.
■Ensure that USB 2.0 device drivers are installed on
your computer. See Installing Device Drivers on page 3
for more information.
■Ensure that drivers for your USB devices have been
properly installed. Refer to your devices’
documentation for instructions.
■If you have more than one available USB port on your
computer, try plugging the XHub4 into a different
port.
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7
Copyright
©2003 Adaptec, Inc. All rights reserved. No part of this publication
may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying,
recording or otherwise, without the prior written consent of
Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.
Trademarks
XHub, Adaptec, and the Adaptec logo are trademarks of Adaptec,
Inc., which may be registered in some jurisdictions.
Windows XP, Windows 2000, Windows 98SE, and Windows Me
are trademarks of Microsoft Corporation in the US and other
countries, used under license.
All other trademarks are the property of their respective owners.
Changes
The material in this document is for information only and is subject
to change without notice. While reasonable efforts have been made
in the preparation of this document to assure its accuracy, Adaptec,
Inc. assumes no liability resulting from errors or omissions in this
document, or from the use of the information contained herein.
Adaptec reserves the right to make changes in the product design
without reservation and without notification to its users.
Disclaimer
I F THIS PRODUCT DIRECTS YOU TO COPY MATERIALS , YOU MUST HAVE
PERMISSION FROM THE COPYRIGHT OWNER OF THE MATERIALS TO
AVOID VIOLATING THE LAW WHICH COULD RESULT IN DAMAGES OR
OTHER REMEDIES .
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8
Adaptec Customer Support
If you have questions about installing or using your Adaptec
product, check this document first—you will find answers to
most of your questions here. If you need further assistance, use
the support options listed below.
Technical Support Identification (TSID) Number
■Before contacting Technical Support, you need your unique
12-digit TSID number. The TSID number identifies your
product and support status.
■The TSID number is included on two white, bar-coded labels,
like the example below.
Support Options
■Search the Adaptec Support Knowledgebase (ASK) at
ask.adaptec.com for articles, troubleshooting tips, and
frequently asked questions for your product.
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■For support via Email, submit your question to Adaptec's
Technical Support Specialists at ask.adaptec.com.
■To order Adaptec products, including accessories and cables,
call [phone]. Or, you can order cables online at
www.adaptec.com/buy-cables.
Europe
■Visit our Web site at www.adaptec-europe.com.
■German and English: Search the Adaptec Support
Knowledgebase (ASK) at ask-de.adaptec.com for articles,
troubleshooting tips, and frequently asked questions for your
product.
For support via e-mail, submit your question to Adaptec's
Technical Support Specialists at ask-de.adaptec.com.
■French: Search the Adaptec Support Knowledgebase (ASK) at
ask-fr.adaptec.com for articles, troubleshooting tips, and
frequently asked questions for your product.
For support via e-mail, submit your question to Adaptec's
Technical Support Specialists at ask-fr.adaptec.com.
■To order Adaptec products, including accessories and cables,
go to www.adaptec.com/buy-cables.
Japan
■Search the Adaptec Support Knowledgebase (ASK) at
ask.adaptec.co.jp
■Visit our Web site at www.adaptec.co.jp.
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