Advantech ITA-2231 Series User manual

User Manual
ITA-2231 Series
2U Fanless Embedded Computer
Core i Dual Core Rackmount IPC

ITA-2231 User Manual ii
Copyright
This document is copyrighted 2017, by Advantech Co. Ltd. All rights are reserved.
Advantech Co., Ltd. reserves the right to alter the products described in this manual
at any time without notice. No part of this manual may be reproduced, copied, trans-
lated or transmitted in any form or by any means without the prior written permission
of Advantech. Information provided in this manual is intended to be accurate and reli-
able. However, Advantech assumes no responsibility for use of this manual, nor for
any infringements upon the rights of third parties which may result from such use.
Acknowledgments
ITA-2231 series is a trademark of Advantech corporation.
All other product names or trademarks are properties of their respective owners.
Online Technical Support
For technical support and service, please visit our support website at:
http://support.advantech.com.cn
Part No. 2001223130 Edition 1
Printed in China November 2017

iii ITA-2231 User Manual
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase. This warranty does not apply to any products which have been repaired or
altered by persons other than repair personnel authorized by Advantech, or which
have been subject to misuse, abuse, accident or improper installation. Advantech
assumes no liability under the terms of this warranty as a consequence of such
events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.

ITA-2231 User Manual iv
Message to the Customer
Advantech Customer Services
Every Advantech product is built with the most exact specifications to ensure reliable
performance in the harsh and demanding conditions typical of industrial environ-
ments. Whether your new Advantech equipment is destined for a laboratory or fac-
tory floor, be assured that your product can provide the reliability and ease of
operation for which the name Advantech is renowned. Your satisfaction is our pri-
mary concern. A guide to Advantech’s customer services is provided below. To
ensure that you receive the full benefit of our services, please follow the instructions
below.
Technical Support
We want you to get the maximum performance from your products. Should you
encounter any technical difficulties, we are available to provide assistance. Answers
to the most frequently asked questions are provided in the product documentation.
These answers are typically a lot more detailed than the ones provided over the
phone. So please consult this manual first. If you still cannot find the answer, gather
all relevant information or questions that apply to your problem, and with the product
close to hand, call your dealer. Our dealers are well trained and ready to provide the
support required for you to experience the most from your Advantech products. Most
of the problems reported are minor and can be easily solved over the phone. In addi-
tion, free technical support from Advantech engineers is available every business
day. We are always willing to give advice on application requirements or specific
information regarding the installation and operation of any of our products.
Initial Inspection
While unpacking ITA-2231, please ensure that the following items are included in
your shipment:
1 x ITA-2231 series IPC
1 x ITA-2231 accessory box
1 x Warranty card
If any of these items are missing or damaged, contact your distributor or sales repre-
sentative immediately. All ITA-2231 devices are mechanically and electrically
inspected before shipment. Thus, your product should be free of marks and
scratches and in perfect working order upon receipt. While unpacking ITA-
2231,check the product for signs of shipping damage (for example, a damaged box,
scratches, dents, etc.). If the device is damaged or fails to meet the specifications,
notify our service department or your local sales representative immediately. Please
also notify the carrier. Retain the shipping carton and packing material for inspection
by the carrier. After this inspection, we will make arrangements to repair or replace
the unit.

v ITA-2231 User Manual
Warnings, Cautions, and Notes
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data. e.g.
There is a danger of a new battery exploding if it is incorrectly installed.
Replace the battery only with the same or equivalent type recom-
mended by the manufacturer. Discard used batteries according to the
manufacturer's instructions.
Note! Notes provide optional additional information.

ITA-2231 User Manual vi
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
8. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
9. All cautions and warnings on the equipment should be noted.
10. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
11. Never pour any liquid into an opening. This may cause fire or electrical shock.
12. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
13. If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
14. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -25° C (-13° F) OR ABOVE 60°
C (140° F). THIS COULD DAMAGE THE EQUIPMENT.
15. This equipment has been tested and found to comply with the requirements for
a Class A digital device.Operation of this equipment in a residential area is
likely to cause harmful interference to radio communications; in such events,
users are required to correct this interference.
16. This equipment is sold without a power cord. Users are advised to purchase a
CCC-certified power cord.
CAUTION: THE COMPUTER IS PROVIDED WITH A BATTERY-POWERED REAL-
TIME CLOCK CIRCUIT. THERE IS A DANGER OF EXPLOSION IF BATTERY IS
INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT
TYPE RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
The sound pressure level at the operator's position according to IEC 704-1:1982 is
no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.

vii ITA-2231 User Manual
The fuses must be replaced by service person. Service person shall fully disconnect
the power before servicing to avoid the risk of electric shock.
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the products from
damage.
To avoid electrical shock, always disconnect the power from your PC chassis
before you work on it. Don't touch any components on the CPU card or other
cards while the PC is on.
Disconnect power before making any configuration changes. The sudden rush
of power as you connect a jumper or install a card may damage sensitive elec-
tronic components.
Always disconnect the power cord from the chassis when making adjustments. Do
not connect when the power is on. A sudden rush of power can damage sensitive
electronic components. Only experienced electronics personnel should open the
chassis. Always ground yourself to remove any static electric charge before touch-
ing the motherboard, backplane, or add-on cards. Modern electronic devices are
very sensitive to static electric charges. Use a grounding wrist strap at all times.
Place all electronic components on a static-dissipative surface or in a static- shielded
bag.

ITA-2231 User Manual viii

ix ITA-2231 User Manual
Contents
Chapter 1 Overview...............................................1
1.1 Introduction ............................................................................................... 2
1.2 Specification.............................................................................................. 2
1.3 Power Supply Information ......................................................................... 3
Table 1.1: Power supply: ............................................................. 3
1.4 Environment .............................................................................................. 3
Table 1.2: Environment ............................................................... 3
1.5 Dimension ................................................................................................. 4
Figure 1.1 ITA-2231 Dimension................................................... 4
Figure 1.2 ITA-2231 Diagram ...................................................... 5
Table 1.3: Part List ...................................................................... 5
Chapter 2 Industrial Motherboard .......................7
2.1 Introduction ............................................................................................... 8
2.2 System Status LED ................................................................................... 8
2.2.1 System View ................................................................................. 8
Figure 2.1 Front View .................................................................. 8
Figure 2.2 Rear View ................................................................... 8
2.2.2 System Status LED Indicator ........................................................ 8
2.2.3 Network Interface LED Indicator ................................................... 9
2.2.4 Serial Port Status LED Indicator ................................................... 9
2.3 Jumpers and Connectors .......................................................................... 9
2.3.1 Jumper Description ....................................................................... 9
2.3.2 Jumper and Connector Location................................................. 10
Figure 2.3 Jumper and Connector Location on Main Board ...... 10
Figure 2.4 Jumper and Connector Location on Backplane........ 11
Table 2.1: Jumper...................................................................... 11
Table 2.2: JCMOS1: Clear CMOS settings ............................... 11
Table 2.3: PSON1: Start-up mode selection ............................. 12
Table 2.4: VCCGPIO1: GPIO voltage selection ........................ 12
2.4 I/O Connector.......................................................................................... 12
Figure 2.5 ITA-2231 Front I/O Connectors ................................ 12
Figure 2.6 ITA-2231 Rear I/O Connectors................................. 12
2.4.1 COM Connector .......................................................................... 13
Table 2.5: COM Connectors...................................................... 13
2.4.2 DVI-D Connector......................................................................... 13
Table 2.6: DVI-D Connector ...................................................... 13
2.4.3 DVI-I Connector .......................................................................... 14
Table 2.7: DVI-I Connector........................................................ 14
2.4.4 DIO Connector ............................................................................ 14
Table 2.8: DIO Connector.......................................................... 14
2.4.5 USB 2.0 Connector ..................................................................... 15
Table 2.9: USB2.0 Pin Assignment ........................................... 15
2.4.6 USB 3.0 Connector ..................................................................... 15
Table 2.10:USB 3.0 Pin Assignment .......................................... 15
2.4.7 Audio in Connector ..................................................................... 15
2.4.8 LAN Connector ........................................................................... 16
Table 2.11: LAN Connector ......................................................... 16
2.4.9 Phoenix Terminal Connector ...................................................... 16
Table 2.12: Phoenix Terminal Connector .................................... 16

ITA-2231 User Manual x
Chapter 3 System Installation ........................... 19
3.1 Introduction ............................................................................................. 20
3.1.1 Installing Mainboard mini-PCIe card and mini SATA.................. 20
Figure 3.1 Installing M.2 and mini-PCIe .................................... 20
3.1.2 Installing HDD Module ................................................................ 20
Figure 3.2 Installing HDD Module.............................................. 21
3.1.3 Installing the Top Cover.............................................................. 21
Figure 3.3 Installing the Top Cover ........................................... 21
3.1.4 Installing Ears and Handles........................................................ 21
Figure 3.4 Installing the Foot Stand........................................... 22
3.1.5 Installing the ITA-EM Card Module............................................. 22
Figure 3.5 Installing the ITA-EM Card Module .......................... 22
Chapter 4 AMI BIOS Setting .............................. 23
4.1 Introduction ............................................................................................. 24
Figure 4.1 Setup Program Initial Screen ................................... 24
4.2 Entering Setup ........................................................................................ 24
Figure 4.2 Press <DEL> to Enter Setup Screen........................ 25
4.2.1 Main Setup.................................................................................. 25
Figure 4.3 Main Setup Screen................................................... 25
4.2.2 Advanced BIOS Features Setup................................................. 26
Figure 4.4 Advanced BIOS Features Setup Screen.................. 26
Figure 4.5 Trusted Computing................................................... 27
Figure 4.6 AMT Configuration ................................................... 27
Figure 4.7 PCH-FW Configuration............................................. 28
Figure 4.8 F81866 Super IO Configuration ............................... 29
Figure 4.9 Serial Port Configuration .......................................... 29
Figure 4.10Hardware Monitor..................................................... 30
Figure 4.11Serial Port Console Redirection ............................... 31
Figure 4.12CPU Configuration ................................................... 32
Figure 4.13SATA Configuration.................................................. 33
Figure 4.14Network Stack Configuration.................................... 34
4.2.3 Advanced Chipset Features Setup ............................................. 38
Figure 4.15Intel Graphics Configuration..................................... 39
Figure 4.16PEG Port Configuration............................................ 41
Figure 4.17PCI Express Configuration ....................................... 43
4.3 Boot Setup .............................................................................................. 44
Figure 4.18Boot Setup................................................................ 44
4.3.1 Boot Configuration ...................................................................... 44
4.3.2 Hard Drive BBS Priorities ........................................................... 45
Figure 4.19Hard Drive BBS Priorities ......................................... 45
4.4 Security Setup......................................................................................... 45
Figure 4.20Setup Security Menu ................................................ 45
4.4.1 Save & Exit Setup....................................................................... 46
Figure 4.21Setup Save & Exit Menu .......................................... 46
Chapter 5 Driver Installation.............................. 49
5.1 Introduction ............................................................................................. 50
5.2 Driver Installation .................................................................................... 50
5.2.1 Chipset Windows Driver Setup ................................................... 51
5.2.2 VGA Windows Driver Setup........................................................ 51
5.2.3 LAN windows Driver Setup ......................................................... 52
5.2.4 AUDIO windows Driver Setup..................................................... 52
5.2.5 ME windows Driver Setup........................................................... 53
5.2.6 RST windows Driver Setup......................................................... 53

xi ITA-2231 User Manual
5.2.7 Serial IO windows Driver Setup .................................................. 54
5.2.8 USB3.0 windows Driver Setup.................................................... 55
5.3 Sequence Network Interfaces in Windows8.1 and Windows10 by ITA-EM
Network Card .......................................................................................... 56
5.3.1 Introduction ................................................................................. 56
5.3.2 Remove Inbox Driver .................................................................. 56
Chapter 6 GPIO Programming Guide ................61
6.1 ITA-2231 Digital DIO Definition ............................................................... 62
6.2 Configuration Sequence.......................................................................... 62
6.3 Function call for reference....................................................................... 66
Appendix A Programming the Watchdog Timer..71
A.1 Programming the Watchdog Timer ......................................................... 72
A.1.1 Watchdog Timer Overview.......................................................... 72
A.1.2 Programming the Watchdog Timer ............................................. 72
Table A.1: Watchdog Timer Registers ....................................... 72
A.1.3 Example Program ....................................................................... 73

ITA-2231 User Manual xii

Chapter 1
1Overview

ITA-2231 User Manual 2
1.1 Introduction
ITA-2231 is a 2U fanless embedded rackmount industrial computer with wide voltage
input range. Based on CoreTM i7 Quad-core processor, it is a comprehensive moni-
toring and communication management system. The powerful computing platform
supports 7/24 operation.
1.2 Specification
Chipset: Intel CoreTM i7 processor and Intel QM170 chipset
BIOS: AMI SPI 128 Mb Flash
Memory: On-board 16 GB DDR4 2133
Display: Integrated HD530, with shared memory up to 512 MB SDRAM
Display Mode:
–VGA display resolution: 1920 x 1200 @ 60 Hz
–DVI display resolution: 1920 x 1200 @ 60 Hz
Storage: 1 x mSATA connector, 1 x 3.5" or 2 x 2.5" HDD socket
Expansion Slot: 3 x M.2 socket, 1 x PC104 slot and 1 x Mini PCIe slot
Ethernet: 2 x 10/100/1000M RJ45 Ethernet connector
USB: 4 x USB 3.0, 3 x USB 2.0
DVI-I: 1 x DVI-I
DVI-D: 1 x DVI-D
Serial Port: 2 x DB9 ports, supporting RS-232/422/485 conversion
Audio: 1 x speaker out, 2 x 4w amplifier, 1 x Mic-in
Reserved (optional connector on back panel): 1 x PCI104 interface
ITA-EM I/O module (optional):
–ITA-EM-SR21-10A1E: 8 x serial RS-232/422/485
–ITA-EM-SR21-10A1E: 8 x serial RS-232/422/485 with 2.5KV optically-cou-
pled isolation
–ITA-EM-NC21-C0A1E: 8 x 10/100/1000M RJ45 Ethernet connector
–ITA-EM-NC21-C0A1E: 4 x 10/100/1000M RJ45 Ethernet connector
–ITA-EM-NC21-F0A1E: 4 x 10/100/1000M SFP connector
Dimension (W x H x D): 427 x 88 x 325 mm
Weight:
–Single power supply: 7.7kg
–Dual power supply: 8kg

3 ITA-2231 User Manual
Chapter 1 Overview
1.3 Power Supply Information
ITA-2231 supports hot swap power supply module with dual or single power input.
1.4 Environment
Table 1.1: Power supply:
Direct/alternating
Input voltage 110V DC/ 100-240V AC
Current input: 110 VDC --- 1.2 A
100-240 VAC --- 1.2-0.55 A
Power input interface 3P European terminal block
Dual power input Power1 AC+ Power2 DC or Power1 AC+ Power2 AC or Power1
DC+Power2 DC
Table 1.2: Environment
Operating temperature With industrial HDD: 0~40°C
With SSD: -25~60°C (with 0.7m/s airflow)
Storage temperature -40~85°C
Temperature 95% @ 40°C, non-condensing
Vibration
With 2.5-inch SSD: 2Grms @ 5~500 Hz, random, 1hr/axis
With 2.5-inch HDD: 1Grms @ 5~500 Hz, random, 1hr/axis
IEC60068-2-6 Sine 2G @ 5~500Hz, 1hr/axis
Shock
10G, IEC-68-2-27, half sine wave, 11ms duration
With 2.5-inch HDD: 10G, IEC-68-2-27, half sine wave, 11ms dura-
tion
Security CCC/CE/CB/UL compliant

ITA-2231 User Manual 4
1.5 Dimension
Figure 1.1 ITA-2231 Dimension
LANCOM
TX
RX
ACT
SPD
2
12
1
DVID
/
COM2
COM1DVID

5 ITA-2231 User Manual
Chapter 1 Overview
Figure 1.2 ITA-2231 Diagram
Table 1.3: Part List
1 Base 9 Power supply module
2 Front panel 10 Top cover
3 Ear 11 Motherboard
4 Handle 12 Back plate
5 Heat sink 13 3.5 HDD bracket
6 Hand guard (top) 14 2.5 HDD adapter bracket
7 Hand guard (bottom) 15 Blank bracket (rear)
8 PC104 Blank bracket 16 Blank bracket (front)

ITA-2231 User Manual 6

Chapter 2
2Industrial Motherboard

ITA-2231 User Manual 8
2.1 Introduction
This chapter introduces internal jumper settings and external pin assignment for
application integration.
2.2 System Status LED
2.2.1 System View
Figure 2.1 Front View
Figure 2.2 Rear View
2.2.2 System Status LED Indicator
The LED indicator at the bottom left of the front panel indicates system link/activity
status.
The following table provides detailed information of LED definition.
Alarm LED
COM LED
HDD LED LAN LED
Alarm LED
HDD LED
Item LED Status Color Description
1 Failed On Red System exception.
2 HDD LED Flash Orange Receiving/transferring data.
Off No data is being received/transferred.