Advantech SmartStart SL304 User manual

LTE Industrial Router
SmartStart SL304
USER MANUAL

SmartStart SL304
Advantech B+B SmartWorx – Americas
Advantech B+B SmartWorx
707 Dayton Road
Ottawa, IL 61350 USA
Phone +1 (815) 433-5100
Fax +1 (815) 433-5105
Website
www.advantech-bb.com
Advantech B+B SmartWorx – Europe
Advantech B+B SmartWorx s.r.o.
Sokolska 71
562 04, Usti nad Orlici,
Czech Republic
Phone +420 465 524 421
Website
www.advantech-bb.com
c
2016 Advantech B+B SmartWorx s.r.o. No part of this publication may be reproduced or transmitted in any
form or by any means, electronic or mechanical, including photography, recording, or any information storage and
retrieval system without written consent. Information in this manual is subject to change without notice, and does
not represent a commitment on the part of Advantech B+B SmartWorx.
Advantech B+B SmartWorx s.r.o. shall not be liable for incidental or consequential damages resulting from
the furnishing, performance, or use of this manual.
All brand names used in this manual are the registered trademarks of their respective owners. The use of
trademarks or other designations in this publication is for reference purposes only and does not constitute an
endorsement by the trademark holder.
1

SmartStart SL304
Used symbols
Danger – Information regarding user safety or potential damage to the router.
Attention – Problems that can arise in specific situations.
Information, notice – Useful tips or information of special interest.
GPL licence
Source codes under GPL licence are available free of charge by sending an email to:
cellularsales@advantech-bb.com.
Advantech B+B SmartWorx s.r.o., Sokolska 71, 562 04 Usti nad Orlici, Czech Republic
Manual Rev. 1 released in the Czech Republic, October 12, 2016
i

SmartStart SL304
Contents
1 Safety Instructions 2
2 WEEE directive 3
3 Router Description 4
3.1 LTE Category 4 (Cat.4) ............................... 4
3.2 Basic HW Information ................................ 4
3.3 Configuration and Diagnostics ............................ 4
3.4 Usage of the Router ................................. 5
4 Contents of Package 8
4.1 Recommended Accessories ............................. 8
5 Router Design 9
5.1 Router Versions .................................... 9
5.2 Delivery Identification ................................ 10
5.3 Order Codes ..................................... 10
5.4 Basic Dimensions of the Router Box ........................ 11
5.5 Mounting recommendations ............................. 12
5.6 Removal of the DIN Rail ............................... 13
5.7 Description of the Rear Panel ............................ 14
5.8 Description of the Front Panel ............................ 14
5.8.1 Status indication ............................... 15
5.8.2 Power PWR/IO Connector .......................... 16
5.8.3 Antenna Connector ANT, DIV and WiFi .................. 18
5.8.4 SIM Card Reader ............................... 19
5.8.5 Ethernet Port ETH .............................. 20
5.8.6 Serial Port RS232 .............................. 21
5.8.7 Reset ..................................... 22
6 First Use 23
6.1 Connecting the Router Before the First Use .................... 23
6.2 Start .......................................... 24
6.3 Configuration ..................................... 24
6.3.1 Configuration by web browser ........................ 24
7 Technical Parameters 26
7.1 Basic Parameters ................................... 26
ii

SmartStart SL304
7.2 Technical specification of user interfaces ...................... 26
7.3 Standards and Regulations ............................. 27
7.4 Type Tests and Environmental Conditions ..................... 27
7.5 Technical Parameters of Module .......................... 28
7.6 Technical Parameters of WiFi ............................ 28
7.7 Other Technical Parameters ............................. 29
8 Recommended Literature 30
9 Troubleshooting 31
9.1 FAQ .......................................... 31
10 Customers Support 33
10.1 Customer Support for NAM ............................. 33
10.2 Customer Support for Europe ............................ 33
10.3 Customer Support for Asia ............................. 33
iii

SmartStart SL304
List of Figures
1 Access to the Internet from LAN .......................... 5
2 Backed up access to the Internet .......................... 6
3 Using a VPN tunnel ................................. 6
4 Serial Gateway .................................... 7
5 Contents of package ................................. 8
6 Front panel ...................................... 9
7 Label for versions without WiFi ........................... 10
8 Label for versions with WiFi ............................. 10
9 Basic dimensions of the router box ......................... 11
10 Default position of DIN holder ............................ 13
11 Removal of the DIN Rail ............................... 13
12 SmartStart front panel ................................ 14
13 PWR / IO connector .................................. 16
14 Connection of power supply ............................. 16
15 Connecting the antenna ............................... 18
16 SIM cards ....................................... 19
17 Ethernet connector .................................. 20
18 Connection of Ethernet cable ............................ 20
19 RS232 connector ................................... 21
20 Router reset ...................................... 22
21 Router connection .................................. 23
22 Entering the IP address of the router ........................ 24
23 Entering login information .............................. 24
24 Router web interface ................................. 25
iv

SmartStart SL304
List of Tables
1 Router versions .................................... 9
2 Delivery identification ................................ 10
3 Order codes overview ................................ 10
4 Front panel description ................................ 14
5 Status indication ................................... 15
6 Connection of PWR / IO connector ......................... 16
7 Characteristics of binary input ............................ 17
8 Connection of Ethernet connector .......................... 20
9 Connection of RS232 connector .......................... 21
10 Description of router reset and restart ....................... 22
11 Basic parameters ................................... 26
12 Technical specification of user interfaces ...................... 26
13 Standards and regulations .............................. 27
14 Type tests and environmental conditions ...................... 27
15 Technical parameters of module for EMEA ..................... 28
16 Technical parameters of WiFi ............................ 28
17 Other technical parameters ............................. 29
1

SmartStart SL304
1. Safety Instructions
Please, observe the following instructions:
•The router must be used in compliance with all applicable international and national laws
and in compliance with any special restrictions regulating the utilization of the router in
prescribed applications and environments.
•To prevent possible injury and damage to appliances and to ensure compliance with
all relevant provisions, use only the original accessories. Unauthorized modifications or
the use of unapproved accessories may result in damage to the router and / or a breach
of applicable regulations. Unauthorized modifications or use of unapproved accessories
may void the warranty.
•The router can not be opened.
•Turn off the router and disconnect it from power supply before handling the SIM card.
•Caution! The SIM card could be swallowed by small children.
•Input voltage must not exceed 36 V DC max.
•Do not expose the router to extreme ambient conditions. Protect the router against dust,
moisture and high temperature.
•The router should not be used in locations where flammable and explosive materials
are present, including gas stations, chemical plants, or locations in which explosives are
used. We remind users of the duty to observe the restrictions concerning the utilization
of radio devices at such places.
•Switch off the router when traveling by plane. Utilization of the router on a plane may
endanger the operation of the plane or interfere with the mobile telephone network, and
may be unlawful. Failure to observe these instructions may result in the suspension or
cancellation of telephone services for the respective client and / or may result in legal
sanctions.
•When using the router in close proximity to personal medical devices, such as cardiac
pacemakers or hearing aids, you must proceed with heightened caution.
•The router may cause interference when used in close proximity to TV sets, radio re-
ceivers or personal computers.
•It is recommended that you create an appropriate copy or backup of all important settings
that are stored in the memory of the device.
2

SmartStart SL304
2. Product Disposal Instructions
The WEEE (Waste Electrical and Electronic Equipment: 2002/96/EC) directive was intro-
duced to ensure that electrical/electronic products are recycled using the best available recov-
ery techniques in order to minimize impact on the environment. This product contains high
quality materials and components which can be recycled. At the end of it’s life this product
MUST NOT be mixed with other commercial waste for disposal. Check the terms and condi-
tions of your supplier for disposal information.
3

SmartStart SL304
3. Router Description
Cellular router SmartStart is designed for wireless communication in the mobile networks
that make use of traditional cellular technologies. The primary purpose of this router is its use
in the newest Category 4 (Cat.4) services on the cellular LTE network.
3.1 LTE Category 4 (Cat.4)
LTE Category 4 (Cat.4) is the next step in 4G LTE device capability. Cat.4 rated SmartStart
routers are capable of achieving better typical speeds in 4G coverage areas where the network
is enabled with 20 MHz of contiguous spectrum. The peak downlink data rate for a Category
4 is approximately 150 Mbps. Also in the uplink, LTE Category 4 provides a peak data rate of
50 Mbps.
3.2 Basic HW Information
As a standard, the SmartStart router is equipped with one Ethernet 10/100, one serial
interface RS232, one binary input and one output. SL304 also contains two readers for 3 V
and 1.8 V SIM cards, which are placed on the rear panel of the device. The router can be
equipped with a WiFi module, but this must be part of the initial configuration – it cannot be
added to the router at some point in the future. The SmartStart router is supplied in a plastic
casing.
3.3 Configuration and Diagnostics
The router can be configured using a password-protected Web interface. The web interface
provides (after logging in) detailed statistics about the router activities, signal strength, detailed
system logs etc. This device supports the creation of VPN tunnels using technologies IPSec,
OpenVPN and L2TP for secure communications. There are also supported functions such as
IPv6 (the latest revision of the Internet Protocol), DHCP, NAT, NAT-T, DynDNS, NTP, VRRP,
control by SMS, primary connection backups and many other functions are also supported.
Other diagnostic functions ensuring continuous communication include automatic inspec-
tion of PPP connection offering an automatic restart feature in case of connection is lost, or
hardware watchdog which monitors the status of the router. Using a special window (start up
script window) you may insert Linux scripts for various actions. For some applications is the
key possibility to create several different configurations for one router which can be switched
as needed (e.g. using SMS or status of the binary input). Cellular routers may automatically up-
date configuration and firmware from server. This allows mass reconfiguration of many routers
in one time.
4

SmartStart SL304
The router also supports additional software such as R-SeeNet for permanent traffic mon-
itoring of routers.
Examples of possible applications
•mobile office
•smart meters for utilities
•fleet management
•security systems
•telematic
•telemetric
•remote monitoring
•vending and dispatcher machines
3.4 Usage of the Router
The router is primarily intended for these four basic situations:
I. Access to the Internet from LAN
Figure 1: Access to the Internet from LAN
5

SmartStart SL304
II. Backed up access to the Internet (from LAN)
Figure 2: Backed up access to the Internet
III. Secure networks interconnection or using VPN
Figure 3: Using a VPN tunnel
6

SmartStart SL304
IV. Serial Gateway
Figure 4: Serial Gateway
7

SmartStart SL304
4. Contents of Package
The basic router set available for delivery includes the following items:
•router,
•power and IO cable (1.5 m long),
•clip for the DIN rail (two screws are included),
•paper start guide.
Figure 5: Contents of package
4.1 Recommended Accessories
The following list contains recommended accessories. These accessories are not in-
cluded in the basic package!
•LTE antennas:
–Terminal antenna Taoglas TG.30.8113, order code: BB-TG30
–Magnetic mount antenna Taoglas GA.110.101111, order code: BB-GA110
•WiFi Antenna Sectron AW-A24G-SRPK2, order code: BB-AW-A24G-SRPK2
•Power Supply 12 V / 12 W, order code: BB-RPS-v3-MO4-M
–Multi country (EU, UK, AUS, US)
–Level Efficiency VI
8

SmartStart SL304
5. Router Design
5.1 Router Versions
The SmartStart SL304 router is supplied in the following versions (see table below). All
versions are available only in plastic casing.
Router versions
SIM
BIN
BOUT
ETH
RS232
WiFi
SL304 with RS232 2 x 1 x 1 x 1 x 1 x
SL304 with RS232 & WiFi 2 x 1 x 1 x 1 x 1 x 1 x
Table 1: Router versions
Figure 6: Front panel
9

SmartStart SL304
5.2 Delivery Identification
Trade name Product name Other
SL304 SmartStart LTE router (Cat.4) for EMEA
Table 2: Delivery identification
Figure 7: Label for versions without WiFi Figure 8: Label for versions with WiFi
5.3 Order Codes
The table below shows an overview of order codes.
Name Order code Features – interfaces
SmartStart SL304 SL30400110 LTE module Cat.4 EMEA, 1x ETH, 1x RS232, 1x BI, 1x BO,
2x SIM reader
SmartStart SL304 SL30410110 LTE module Cat.4 EMEA, 1x ETH, 1x RS232, 1x BI, 1x BO,
2x SIM reader, WiFi
Table 3: Order codes overview
10

SmartStart SL304
5.4 Basic Dimensions of the Router Box
Figure 9: Basic dimensions of the router box
11

SmartStart SL304
5.5 Mounting recommendations
•It is possible to place the router on a flat surface,
•DIN rail EN 60715 with the included clip BB-SBD25.
The router meets EN 61439-1:2011 requirements/certifications for low-voltage switchgear
and control gear assemblies. These environments are described as:
•A non-public, industry environment of low voltage with high interference,
•A public environment of low voltage and without high interference.
For both of these environments it is possible to mount router to a switchboard, after which
there is no need to have examination immunity or issues in connection with EMC according to
EN 61439-1:2011.
To comply with the EN 61439-1:2011 specification, follow these instructions:
•For whip antennas it is recommended to observe a minimum distance of 6 cm from
cables and metal surfaces on every side in order to avoid interference. When using
an external antenna seperate from the switchboard it is necessary to fit a lightening
conductor.
•When mounting a router on sheet-steel we recommend using a "cable" antenna.
•For all cables we recommend to bind the bunch, and for this we recommend:
–The length of the bunch (combination of power supply and data cables) should be a
maximum 1.5 m. If the length of data cables exceeds 1.5 m or if the cable is leading
towards the switchboard, we recommend installing surge protectors.
–Data cables must not have a reticular tension of ∼230 V/50 Hz or ∼120 V/60 Hz.
•Sufficient space must be left between individual connectors for the handling of cables,
•To ensure correct functioning of the router we recommend the use of an earth-bonding
distribution frame for the grounding of the power supply of the router, data cables and
antenna within the switchboard.
12

SmartStart SL304
5.6 Removal of the DIN Rail
The DIN holder is suitable for a DIN rail according to EN 60715 standard only. The default
position of BB-SBD25 holder, which is used for mounting the router on a DIN rail, is shown in
the following figure:
Figure 10: Default position of DIN holder
In order to remove the DIN rail it is necessary to lightly push the router upward so that the
top part of the BB-SBD25 holder hitched to the DIN rail comes out of this rail, then fold the top
of the router away from the DIN rail.
Figure 11: Removal of the DIN Rail
13

SmartStart SL304
5.7 Description of the Rear Panel
The rear panel contains two holders for SIM cards (SIM1,SIM2) and an RST button used
to restore the default configuration and reboot the router.
5.8 Description of the Front Panel
On the front panel is the following:
Caption Connector Description
PWR/IO 4-pin Connector for the power supply and connection of the binary
input and output.
ETH RJ45 Connector for connection into the computer network.
RS232 DB9 female Connector for serial interface RS232.
ANT SMA Connector for main antenna.
DIV SMA Connector for diversity antenna.
WiFi R-SMA Connector for WiFi antenna (only for versions with WiFi
module!).
Table 4: Front panel description
Figure 12: SmartStart front panel
14
Other manuals for SmartStart SL304
2
Table of contents
Other Advantech Wireless Router manuals

Advantech
Advantech ICR-3201 Series Guide

Advantech
Advantech ICR-2031 Guide

Advantech
Advantech ICR-2431 User manual

Advantech
Advantech ICR-4461 User manual

Advantech
Advantech ICR-2734 User manual

Advantech
Advantech WISE-3200 Series User manual

Advantech
Advantech SmartStart Guide

Advantech
Advantech EKI-9502G Series User manual

Advantech
Advantech ICR-4434 User manual

Advantech
Advantech SmartFlex SR310 User manual