Advantech ICR-2734 User manual

LTE Industrial Router
ICR-2734
USER MANUAL

ICR-2734
c
2022 Advantech Czech s.r.o. No part of this publication may be reproduced or transmitted in any form or
by any means, electronic or mechanical, including photography, recording, or any information storage and retrieval
system without written consent. Information in this manual is subject to change without notice, and does not
represent a commitment on the part of Advantech.
Advantech Czech s.r.o. shall not be liable for incidental or consequential damages resulting from the furnish-
ing, performance, or use of this manual.
All brand names used in this manual are the registered trademarks of their respective owners. The use of
trademarks or other designations in this publication is for reference purposes only and does not constitute an
endorsement by the trademark holder.
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Used symbols
Danger – Information regarding user safety or potential damage to the router.
Attention – Problems that can arise in specific situations.
Information, notice – Useful tips or information of special interest.
GPL licence
Source codes under GPL licence are available at https://icr.advantech.cz/source-code
address.
Advantech Czech s.r.o., Sokolska 71, 562 04 Usti nad Orlici, Czech Republic
Document No. MAN-0066-EN, revision from July 8, 2022. Released in the Czech Republic.
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Contents
1 Product Overview 2
1.1 Product Introduction ................................. 2
1.2 Product Usage Examples .............................. 3
1.3 Hardware Overview ................................. 5
1.4 Order Codes ..................................... 6
1.5 Package Contents .................................. 7
1.6 Product Dimensions ................................. 9
1.7 Mounting Recommendations ............................ 11
1.8 DIN Rail Mounting .................................. 12
1.9 Product Label ..................................... 13
2 Hardware Functionality 14
2.1 SIM Card Slots .................................... 14
2.2 Cellular Antennas ................................... 15
2.3 Ethernet Interfaces .................................. 15
2.4 Power Supply ..................................... 16
2.5 USB Port ....................................... 17
2.6 LED Status Indication ................................ 18
2.7 Reset Functions ................................... 19
3 First Use 21
3.1 Powering up the Router ............................... 21
3.2 Router Configuration ................................. 21
4 Technical Specifications 23
4.1 Basic Parameters ................................... 23
4.2 Standards and Regulations ............................. 24
4.3 Type Tests and Environmental Conditions ..................... 25
4.4 Parameters of Cellular Module ........................... 26
4.5 System Configuration ................................ 27
Appendix A: Troubleshooting 28
Appendix B: Customer Support 31
Appendix C: Regulatory & Safety Information 32
Appendix D: Related Documents 34
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List of Figures
1 Access to the Internet from LAN .......................... 3
2 Backed up Access to the Internet .......................... 3
3 Using VPN Tunnel .................................. 4
4 Serial Gateway .................................... 4
5 Hardware Overview of the Router .......................... 5
5 Metal box – Front View ................................ 9
6 Metal box – Top View ................................ 9
7 Plastic box – Front View ............................... 10
8 Plastic box – Top View ................................ 10
9 Position of the DIN Rail Clip ............................. 12
10 Removing Router from the DIN Rail ......................... 12
11 Label Example .................................... 13
5 SIM Cards Insertion ................................. 14
6 Ethernet Connector Pinout .............................. 15
7 Connection of Power Supply ............................ 16
8 Position of the Grounding Screw .......................... 16
9 USB Connector Pinnout ............................... 17
10 Resetting the Router ................................. 19
11 Router’s Web Interface ................................ 22
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List of Tables
1 Hardware Overview of the Router .......................... 6
2 Order Codes Overview ................................ 6
1 Contents of Package ................................. 7
2 Other Accessories .................................. 8
3 Ethernet Connector Pinout Description ....................... 15
4 Power Supply Pinout ................................. 16
5 USB Connector Pinnout ............................... 17
6 LED Status Indication ................................ 18
7 Overview of Router Reboot and Reset ....................... 20
8 Basic Parameters ................................... 23
9 Standards and Regulations ............................. 24
10 Type Tests and Environmental Conditions ..................... 25
11 Technical Parameters of Cellular Module ...................... 26
12 System Configuration ................................ 27
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1. Product Overview
1.1 Product Introduction
Industrial cellular router ICR-2734 is designed for wireless communication in mobile net-
works that use traditional cellular technologies.
The primary purpose of this router is its use in the Category 4 (Cat.4) services on the
cellular LTE network. Cat.4 rated router is capable of achieving typical speeds in 4G coverage
areas where the network is enabled with 20 MHz of contiguous spectrum.
The peak downlink data rate for Category 4 is approximately 150 Mbps. In the uplink,
LTE Category 4 provides a peak data rate of 50 Mbps.
The router, which may have a metal or plastic box, is equipped with two independently
configurable Ethernet ports, two Mini SIM slots (2FF), main and diversity cellular antenna
connectors, with one USB 2.0 host interface and with 11 LEDs for status indication.
The router supports VPN tunnel creation using various protocols to ensure safe commu-
nications. The router provides diagnostic functions which include automatic monitoring of the
wireless and wired connections, automatic restart in case of connection losses, and a hard-
ware watchdog that monitors the router status.
With open Linux platform and wide possibilities of programming customer SW applications
in Python,C/C++. The Advantech existing app library Router Apps (formerly User modules)
with apps already developed to enhance specific router functionality including industrial pro-
tocol conversions and support of IoT platforms such as MS Azure,Cumulocity,ThingWorx,
and others are supported on the router.
Examples of possible applications
•mobile office
•security system
•telematic
•telemetric
•remote monitoring
•vending and dispatcher machines
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1.2 Product Usage Examples
The router is primarily intended for these four basic situations:
I. Access to the Internet from LAN
Figure 1: Access to the Internet from LAN
II. Backed up access to the Internet (from LAN)
Figure 2: Backed up Access to the Internet
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III. Secure networks interconnection or using VPN
Figure 3: Using VPN Tunnel
IV. Serial Gateway
Figure 4: Serial Gateway
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1.3 Hardware Overview
The router case preview is shown in Figure 5. A short description of hardware parts of the
router is listed in Table 1, including the links to the chapters with a detailed description. For
a router in a plastic box, the description of the components is similar.
Figure 5: Hardware Overview of the Router
# Item/Caption Type Description
1 LEDs - Status LED indication; see Chapter 2.6.
2 SIM slots Mini SIM Two SIM card slots; see Chapter 2.1.
3 ANT SMA Connector for the first main antenna of the cellular mod-
ule; see Chapter 2.2 and Chapter 4.4 for cellular module
parameters.
4 DIV SMA Connector for the first diversity antenna of the cellular
module; see Chapter 2.2 and Chapter 4.4 for cellular mod-
ule parameters.
5 USB USB-A USB-A type socket connector; see Chapter 2.5.
6 ETH0, ETH1 RJ45 100 MB Ethernet connection for the firts and second LAN;
see Chapter 2.3.
7 PWR 2-pin
terminal
Power supply socket; see Chapter 2.4.
Continued on the next page
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Continued from previous page
# Item/Caption Type Description
8 RST - Button to reboot the router or to restore the default
configuration; see Chapter 2.7.
9 DIN clip - DIN rail clip, included as standard accessories; see Chap-
ter 1.8.
10 Grounding
screw
M3 Pay attention to proper grounding of model with metal box;
see Chapter 2.4.
Table 1: Hardware Overview of the Router
1.4 Order Codes
Order codes overview is shown in the table below.
Order code Configuration
ICR-2734 metal box, LTE Cat.4 with 3G/2G fallback module, ETH0, ETH1, USB, two
SIM readers
ICR-2734P plastic box, LTE Cat.4 with 3G/2G fallback module, ETH0, ETH1, USB,
two SIM readers
ICR-2734A01 metal box, LTE Cat.4 with 3G/2G fallback module, ETH0, ETH1, USB,
two SIM readers, accessories with Ethernet cable, two antennas, and EU
power supply
ICR-2734PA01 plastic box, LTE Cat.4 with 3G/2G fallback module, ETH0, ETH1, USB,
two SIM readers, accessories with Ethernet cable, two antennas, and EU
power supply
ICR-2734A02 metal box, LTE Cat.4 with 3G/2G fallback module, ETH0, ETH1, USB,
two SIM readers, accessories with Ethernet cable, two antennas, and UK
power supply
ICR-2734PA02 plastic box, LTE Cat.4 with 3G/2G fallback module, ETH0, ETH1, USB,
two SIM readers, accessories with Ethernet cable, two antennas, and UK
power supply
Table 2: Order Codes Overview
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1.5 Package Contents
The standard router set includes items listed in Table 1: For other optional accessories,
see Table 2.
Item# Description Figure Q’ty
1Router in metal or plastic box 1 pcs
2DIN rail clip with screws (screws differ
for metal and plastic versions) 1 set
32-pin terminal block for power supply
(deployed on the router) 1 pcs
4Printed Quick Start Guide notes 1 pcs
Table 1: Contents of Package
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Table 2lists items that may be included as accessories or can be ordered separately. See
Chapter 1.4 for more information.
Description Figure
Ethernet cross cable of length 1.5 m. It can be ordered
separately under BB-KD-ETH part number.
Antenna 5G/LTE. It can be ordered separately under
ANT-LTE5G-025 part number.
Wall mount power supply, 12V/1A with EU plug.It can be
ordered separately under BB-RPS-v2-EU part number.
Wall mount power supply, 12V/1A with UK plug.It can be
ordered separately under BB-RPS-v2-UK part number.
Wall mount power supply, 12V/1A with US plug.It can be
ordered separately under BB-RPS-v2-US part number.
Table 2: Other Accessories
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1.6 Product Dimensions
For the dimensions of the product in metal and plastic boxes see the figures below. Note
that all sizes are measured in millimeters.
Figure 5: Metal box – Front View
Figure 6: Metal box – Top View
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Figure 7: Plastic box – Front View
Figure 8: Plastic box – Top View
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1.7 Mounting Recommendations
The router can be placed:
•on a flat surface,
•on a DIN rail EN 60715 with the metal DIN rail clip (see Chapter 1.8)
For most applications with a built-in router within a switchboard, it is possible to recognize
two kinds of environments:
•A non-public, industry environment of low voltage with high interference,
•a public environment of low voltage and without high interference.
For both of these environments, it is possible to mount the router to a switchboard, af-
ter which there is no need to have examination immunity or issues in connection with EMC
according to EN 61439-1:2011.
In compliance with the EN 61439-1:2011 specification, it is necessary to observe the
following assembly instructions for a router attached to a switchboard:
•For whip antennas it is recommended to observe a minimum distance of 6 cm from ca-
bles and metal surfaces on every side in order to avoid interference. When using an
external antenna separate from the switchboard it is necessary to fit a lightning conduc-
tor.
•When mounting a router on sheet-steel we recommend using a cable antenna.
•For all cables, we recommend to bind the bunch, and for this we recommend:
–The length of the bunch (the combination of power supply and data cables) should
be a maximum 1.5 m. If the length of data cables exceeds 1.5 m or if the cable is
leading towards the switchboard, we recommend installing surge protectors.
–Data cables must not have a reticular tension of ∼230 V/50 Hz or ∼120 V/60 Hz.
•Sufficient space must be left between each connector for the handling of cables,
•To ensure the correct functioning of the router we recommend the use of an earth-
bonding distribution frame for the grounding of the grounding screew, see Chapter 2.4.
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1.8 DIN Rail Mounting
The DIN rail clip is suitable for a DIN rail according to EN 60715 standard only. There are
four possible positions of the clip as shown in Figure 9.
The DIN rail clip is the same for the metal and plastic router box. It just differs by the crews
used.
When mounting the DIN rail clip, tighten the screws with max. torque of 0.4 Nm.
Figure 9: Position of the DIN Rail Clip
To remove the router from the DIN rail it is necessary to lightly push down the router so
that the bottom part of the DIN rail clip hitched to the DIN rail get out of this rail and then fold
out the bottom part of the router away from the DIN rail, see Figure 10.
Figure 10: Removing Router from the DIN Rail
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1.9 Product Label
An example of the product label, with all the information printed on it, is in the figure below.
Figure 11: Label Example
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2. Hardware Functionality
See Chapter 1.3 for the product hardware overwiew. Table 1lists a short description of the
hardware, including the links to the chapters with a detailed description.
2.1 SIM Card Slots
Slots for two SIM cards are located on the front panel of the router under a metal cover.
It is necessary to insert an activated SIM card, to work properly. If the PIN is required for the
SIM, enter it in the router’s web interface. The SIM cards may have different APNs (Access
Point Names) adjusted. The SIM card changing procedure is described below.
Type of SIM cards: Mini SIM (2FF) 25.0 x 15.0 x 0.76 mm.
Inserting the SIM card:
•Always disconnect the router from the power supply before handling the SIM card.
•Release two screws on the SIM card cover and swipe up the cover.
•To remove an inserted SIM card, use the flat end of a spudger, or your fingernail,
press the SIM card slightly into its slot until you hear a click. After hearing this click,
release the card, and it will pop out of its slot.
•To insert a SIM card push card into the slot until it clicks into place.
•Swipe down the cover and tight the cover screws.
Figure 5: SIM Cards Insertion
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2.2 Cellular Antennas
Main (ANT) and diversity (DIV) antennas can be connected to the router using the SMA
connectors located on the front panel.
Do not run the router without connected cellular antenna connected to the main antenna
connector as the energy from the transmission is effectively reflected by the open end
and can damage the equipment.
Recommended tightening moment for screwing the antenna to the SMA connector is 0.9 Nm.
The diversity antenna improves the radio capability of the router at low signal strength.
2.3 Ethernet Interfaces
The panel socket of RJ45 is used for Ethernet interface. The pinout of the socket is shown
in Figure 6and described in Table 3.
Figure 6: Ethernet Connector Pinout
Pin Signal mark Description
1TXD+ Transmit Data – positive pole
2TXD- Transmit Data – negative pole
3RXD+ Receive Data – positive pole
4— —
5— —
6RXD- Receive Data – negative pole
7— —
8— —
Table 3: Ethernet Connector Pinout Description
The isolation barrier of the Ethernet ports against the ground is 1500 V.
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