advidia P-240 User manual

Installation Guide
Included Installation Instructions
Network Camera
Model No. P-240
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

WARNING:
• To prevent injury, this apparatus must be securely attached
to the wall/ceiling in accordance with the installation instruc-
tions.
• All work related to the installation of this product should be
made by qualified service personnel or system installers.
• The installation shall be carried out in accordance with all
applicable installation rules.
• The connections should comply with local electrical code.
• Batteries (battery pack or batteries installed) shall not be
exposed to excessive heat such as sunlight, fire or the like.
CAUTION:
• Any changes or modifications not expressly approved by
the party responsible for compliance could void the user’s
authority to operate the equipment.
• The network camera is only intended for a connection to an
ethernet or PoE network without routing to the outside
plant.
NOTE: This equipment has been tested and found to
comply with the limits for a Class A digital device, pursu-
ant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harm-
ful interference when the equipment is operated in a
commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction
manual, may cause harmful interference to radio commu-
nications.
Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will
be required to correct the interference at his own
expense.
FCC Caution: To assure continued compliance, (example
- use only shielded interface cables when connecting to
computer or peripheral devices). Any changes or modifi-
cations not expressly approved by the party responsible
for compliance could void the user’s authority to operate
this equipment.
For U.S.A
The model number and serial number of this product
may be found on the surface of the unit.
You should note the model number and serial number
of this unit in the space provided and retain this book as
a permanent record of your purchase to aid identifica-
tion in the event of theft.
Model No.
Serial No.
For U.S.A
CAN ICES-3(A)/NMB-3(A)
For Canada
This product contains a CR Coin Cell Lithium Battery which
contains Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate/
For U.S.A
2

Contents
Important safety instructions............................................................................................................................................. 4
Limitation of liability........................................................................................................................................................... 5
Disclaimer of warranty....................................................................................................................................................... 5
Preface .............................................................................................................................................................................. 5
Main functions................................................................................................................................................................... 6
About the user manuals .................................................................................................................................................... 7
System requirements for a PC .......................................................................................................................................... 7
Trademarks and registered trademarks............................................................................................................................. 8
Copyright........................................................................................................................................................................... 8
Network security ............................................................................................................................................................... 8
Precautions ....................................................................................................................................................................... 9
Precautions for installation.............................................................................................................................................. 13
Major operating controls ................................................................................................................................................. 15
Initialize the camera......................................................................................................................................................... 17
Insert/remove an SD memory card* ................................................................................................................................ 18
Installations/Connections................................................................................................................................................ 20
Configure the network settings ....................................................................................................................................... 31
Troubleshooting............................................................................................................................................................... 33
Specifications.................................................................................................................................................................. 36
Standard accessories...................................................................................................................................................... 39
* SDXC/SDHC/SD memory card is described as SD memory card.
3

Important safety instructions
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers)
that produce heat.
6) Only use attachments/accessories specified by the manufacturer.
7) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When
a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
S3125A
8) Unplug this apparatus during lightning storms or when unused for long periods of time.
9) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any
way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
4

Limitation of liability
THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY
PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD PARTY'S RIGHT.
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE
ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE IMPROVEMENTS OF THIS PUBLICATION AND/OR
THE CORRESPONDING PRODUCT (S).
Disclaimer of warranty
IN NO EVENT SHALL advidia BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR
REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:
(1) ANY LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL
OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;
(2) ANY INCONVENIENCE, LOSS, OR DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF
THE USER;
(3) ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFICATION OF THE
PRODUCT BY THE USER, REGARDLESS OF THE CAUSE OF THE MALFUNCTION OR TROUBLE;
(4) INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO ANY REASON OR
CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
(5) ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING OUT OF THE SYSTEM
COMBINED BY THE DEVICES OF THIRD PARTY;
(6) ANY CLAIM OR ACTION FOR DAMAGES, BROUGHT BY ANY PERSON OR ORGANIZATION BEING A
PHOTOGENIC SUBJECT, DUE TO VIOLATION OF PRIVACY WITH THE RESULT OF THAT SURVEILLANCE-
CAMERA'S PICTURE, INCLUDING SAVED DATA, FOR SOME REASON, BECOMES PUBLIC OR IS USED FOR ANY
PURPOSE;
(7) LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE.
The network camera P-240 is designed to operate using a PC on a network (10BASE-T/100BASE-TX).
By connecting to a network (LAN) or the Internet, images and audio from the camera can be monitored on a PC via a network.
Note:
 • ItisnecessarytoconfigurethenetworksettingsofthePCanditsnetworkenvironmenttomonitorimagesfromthe
camera on the PC. It is also necessary to install a web browser on the PC.
Preface
5

Main functions
H.264 dual stream and JPEG (MJPEG) triple encoding
H.264 dual stream output and JPEG (MJPEG) output can be simultaneously provided.
* H.264 stream1: 1920x1080/ max. 30 fps
H.264 stream2: 640x360/ max. 30 fps
Super Dynamic (MEGA Super Dynamic)
(☞Operating Instructions (included in the CD-ROM))
MEGA Super Dynamic compensates brightness on a pixel-to-pixel basis so that it produces clearer images even if objects
have various illumination intensities.
Day & Night function
Images will be displayed clear even at night since the camera will be automatically switched from the color mode to the
black and white mode under low illumination condition.
2 megapixel lens with 30x optical zoom and high accuracy preset position function
A single camera provides wide area monitoring.
The camera can be installed not only on the ceiling but also on the wall
When using a mounting bracket (option or custom-made), pendant-type installation on a ceiling or mounting on a wall is
available.
Dome cover with rain wash coating
The rain wash coating is a special coating applied to the surface of the dome cover that makes it hard for water droplets to
adhere to the dome cover.
* The rain wash coating is only effective against water (rain water) and is not intended to be used to protect the surface of
the dome cover from other substances such as oil.
Power over Ethernet Plus function
Power can be supplied to the camera by simply connecting it to an IEEE802.3at compliant PoE+ (Power over Ethernet Plus)
device with a LAN cable. Furthermore, by using a tested PoE injector, power can be supplied to the camera in extremely
low temperature outdoor environments that get as cold as –50 °C {–58 °F}.
* For information on tested PoE injectors (60 W), contact your dealer.
SDXC/SDHC/SD memory card slot equipped
It is possible to save H.264 videos and JPEG images on the SDXC/SDHC/SD memory card manually at an alarm occur-
rence, during the period of the schedule, or from a web browser. It is also possible to save JPEG images at a network fail-
ure occurrence (download is possible).
(Recommended SDXC/SDHC/SD memory cards ☞page 38)
Auto tracking function with smooth changing between panning, tilting and zoom
It is possible to perform smooth changing between panning, tilting and zoom.
* The accuracy with the auto tracking function depends on the installation location. Make sure that the installation location
is appropriate in advance.
The camera conforms to the IP66*1and Type 4X (UL50)*2, is compliant with NEMA 4X*3ratings, and provides
high dust resistance and waterproof performance.
Waterproofing treatment is not required for the camera body (waterproofing treatment is required for cable connections).
*1 IP66 rating: The applicable product has “Dust tight (6)” protection against foreign solids and has “Powerful water jets (6)”
protection against water (IEC60529).
*2 UL50 is a waterproofing standard regulated by UL, and Type 4X indicates the waterproofing class.
*3 NEMA: Dust resistance and waterproof performance standards set by National Electrical Manufacturers Association
(United States).
6

About the user manuals
There are 2 sets of operating instructions for the P-240 as follows.
 • InstallationGuide:Explainshowtoinstallandconnectdevices,aswellashowtoconnectandconfigurethenetwork.
 • OperatingInstructions(includedintheCD-ROM):Explainshowtoperformthesettingsandhowtooperatethiscamera.
Adobe®Reader®is required to read these operating instructions on the provided CD-ROM.
When the Adobe Reader is not installed on the PC, download the latest Adobe Reader from the Adobe web site and install it.
The external appearance and other parts shown in this manual may differ from the actual product within the scope that will
not interfere with normal use due to improvement of the product.
English screens are used in these operating instructions.
System requirements for a PC
CPU: Intel®CoreTM 2 Duo 2.4 GHz or faster recommended
Memory:
A minimum of 1 GB or more (for 32-bit OSs), 2 GB or more (for 64-bit OSs) memory is required when
using Microsoft
®
Windows
®
8.1,
Microsoft
®
Windows
®
8, Microsoft
®
Windows
®
7.
A minimum of 1 GB or more memory is required when using
Microsoft
®
Windows Vista
®
.
Network interface: 10BASE-T/100BASE-TX 1 port
Audio interface: Sound card (when using the audio function)
Monitor: Image capture size: 1024 x 768 pixels or more
Color: 24-bit True color or better
OS: Microsoft®Windows®8.1
Microsoft®Windows®8
Microsoft®Windows®7
Microsoft®Windows Vista®
Web browser: Windows®Internet Explorer®11 (32-bit)
Windows®Internet Explorer®10 (32-bit)
Windows®Internet Explorer®9 (32-bit)
Windows®Internet Explorer®8 (32-bit)
Windows®Internet Explorer®7 (32-bit)
Others: CD-ROM drive
(It is necessary to read the operating instructions and use the software on the provided CD-ROM.)
Adobe®Reader®
(It is necessary to view the PDF file on the provided CD-ROM.)
IMPORTANT:
 • 
For information on the operation verification of the supported operating systems and web browsers, refer to our website
at http://advidia.com/cameras/.
 • WhenusingaPCthatdoesnotmeettheaboverequirements,displayingofimagesmaybecomeslowerortheweb
browser may become inoperable.
 • AudiomaynotbeheardifasoundcardisnotinstalledonaPC.Audiomaybeinterrupteddependingonthenetwork
environment.
 • MicrosoftWindowsRT,MicrosoftWindows7StarterandMicrosoftWindowsVistaStarterarenotsupported.
 • WhenusingMicrosoftWindows8.1,MicrosoftWindows8,useitinthedesktop.Thesoftwarecannotbeusedinthe
Modern UI design.
Note:
 • For further information about PC system requirements and precautions for when using Microsoft Windows 8.1,
Microsoft Windows 8, Microsoft Windows 7, Microsoft Windows Vista, or Windows Internet Explorer, click “Manual”
- “Open” from the supplied CD-ROM and refer to “Notes on Windows®/ Internet Explorer®versions”.
7

Trademarks and registered trademarks
 • Microsoft,Windows,WindowsVista,WindowsMedia,InternetExplorer,andActiveXareeitherregisteredtrademarks
or trademarks of Microsoft Corporation in the United States and/or other countries.
 • Microsoftproductscreenshot(s)reprintedwithpermissionfromMicrosoftCorporation.
 • IntelandIntelCorearetrademarksofIntelCorporationintheU.S.andothercountries.
 • Adobe,AcrobatReader,andReaderareeitherregisteredtrademarksortrademarksofAdobeSystemsIncorporated
in the United States and/or other countries.
 • SDXCLogoisatrademarkofSD-3C,LLC.
 • iPad,iPhone,andiPodtoucharetrademarksofAppleInc.,registeredintheU.S.andothercountries.
 • AndroidisatrademarkofGoogleInc.
 • Allothertrademarksidentifiedhereinarethepropertyoftheirrespectiveowners.
Copyright
Distributing, copying, disassembling, reverse compiling and reverse engineering of the software provided with this product
are all expressly prohibited. In addition, exporting any software provided with this product violating export laws is prohibited.
Network security
As you will use this unit connected to a network, your attention is called to the following security risks.
①Leakage or theft of information through this unit
②Use of this unit for illegal operations by persons with malicious intent
③Interference with or stoppage of this unit by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself against the above network
security risks.
 • Usethisunitinanetworksecuredbyafirewall,etc.
 • IfthisunitisconnectedtoanetworkthatincludesPCs,makesurethatthesystemisnotinfectedbycomputerviruses
or other malicious entities (using a regularly updated anti-virus program, anti-spyware program, etc.).
 • Protect your network against unauthorized access by restricting users to those who log in with an authorized user
name and password.
 • Applymeasuressuchasuserauthenticationtoprotectyournetworkagainstleakageortheftofinformation,including
image data, authentication information (user names and passwords), alarm mail information, FTP server information
and DDNS server information.
 • Aftertheunitisaccessedbytheadministrator,makesuretoclosethebrowser.
 • Changetheadministratorpasswordperiodically.
 • Donotinstallthecamerainlocationswherethecameraorthecablescanbedestroyedordamagedbypersonswith
malicious intent.
8

Precautions
Refer installation work to the dealer.
Installation work requires technique and experience.
Failure to observe this may cause fire, electric shock,
injury, or damage to the product.
Be sure to consult the dealer.
Stop the operation immediately when something is
wrong with this product.
When smoke goes up from the product, the smell of
smoke comes from the product, or the exterior of the
product has deteriorated, continued use will cause a fire
or fall of the product resulting in injury, or damage to the
product.
In this case, turn the power off immediately and contact
qualified service personnel for service.
Do not attempt to disassemble or modify this prod-
uct.
Failure to observe this may cause fire or electric shock.
Consult the dealer for the repair or inspections.
Do not insert any foreign objects.
Fire or electrical shock may be caused if water or any for-
eign objects, such as metal objects, enter inside the unit.
Turn the power off immediately and contact qualified ser-
vice personnel for service.
Select an installation area that can support the total
weight.
Selecting an inappropriate installation surface may cause
this product to fall down or topple over, resulting in injury
or accidents.
Installation work shall be started after sufficient reinforce-
ment.
Periodic inspections shall be conducted.
Rust on the metal parts or screws may cause a fall of the
product resulting in injury or accidents.
Consult the dealer for the inspections.
Do not use this product in an inflammable atmo-
sphere.
Failure to observe this may cause an explosion resulting in
injury.
Avoid installing this product in the locations where
salt damage occurs or corrosive gas is produced.
Otherwise, the mounting portions will deteriorate and
accidents such as a fall of the product may occur.
The measures of protection against a fall of this
product shall be taken.
Failure to observe this may cause a drop resulting in injury
or accidents.
Be sure to install the safety wire.
The exclusively designed mount bracket shall be
used.
Failure to observe this may cause a drop resulting in injury
or accidents.
Use the exclusively designed mount bracket for installation.
The screws and bolts must be tightened to the
specified torque.
Failure to observe this may cause a drop resulting in injury
or accidents.
Do not install this product in locations subject to
vibration.
Loosening of mounting screws or bolts may cause a fall of
the product resulting in injury or accidents.
Do not strike or give a strong shock to this product.
Failure to observe this may cause fire or injury.
Turn the power off when do wiring of this product.
Failure to observe this may cause electric shock. In addi-
tion, short circuit or wrong wiring may cause fire.
Do not touch the main body while this product is
panning/tilting.
Fingers may be caught up in the moving part, and that
may result in injury.
Keep SDXC/SDHC/SD memory cards away from
infants and children.
Otherwise, they may swallow the cards by mistake.
In this case, consult a doctor immediately.
Do not install or clean the camera, or touch this
product, the power cable or the connected cables
during thunder storms.
Failure to observe this may cause electric shock.
Install this product in a location high enough to
avoid people and objects from bumping the product.
Failure to observe this may cause injury.
Do not hang down from this product or use this
product as a pedestal.
Failure to observe this may cause a drop resulting in acci-
dents.
9

Do not damage the power cable.
Do not damage, fabricate, twist, stretch, bundle, or forci-
bly bend the power cable. Do not place heavy objects on
it, and keep it away from heat sources.
Use of a damaged power cable may cause electric shock,
short circuit, or fire.
Consult the dealer for repair.
Do not install this product on a place that is greatly
influenced by wind.
Installation on a place where the wind speed is 60 m
{196.85 feet} or more per second may cause a fall of the
product resulting in injury or accidents.
The measures of protection against snowfall shall
be taken.
Weight of snow may cause a fall of the product resulting
in injury or accidents.
Protect the product against snowfall by installing it under
eaves.
Correctly perform all wiring
Short circuits in the wiring or incorrect wiring may cause
fire or electrical shock.
Turn the power off when cleaning this product.
Failure to observe this may cause injury.
Do not rub the edges of metal parts with your hand.
Failure to observe this may cause injury.
[Precautions for use]
This product has no power switch.
When turning off the power, disconnect the power supply
from the 24 V AC power supply or the PoE+ device.
To keep on using with stable performance
Do not use this product in hot and humid conditions for a
long time. Failure to observe this causes component deg-
radation resulting in life shortening of this product.
Do not expose this product to direct heat sources such as
a heater.
Handle this product with care.
Do not drop this product, nor apply shock or vibration to
the product. Failure to observe this may cause trouble.
Do not give a strong shock to the dome cover.
It may cause damage or water exposure.
About the battery
A battery is installed inside the camera.
Do not leave the battery exposed in environments of
excessive heat as a result of sunlight or fire.
About the PC monitor
When displaying the same image on the PC monitor for a
long time, the PC monitor may be damaged.
It is recommended to use a screen-saver.
When an error is detected, this product will restart
automatically.
This product will be inoperable for around 2 minutes after
the restart just as when the power is turned on.
Product disposal/transfer
Data saved on this product or a storage device used with
this product may lead to personal information leakage.
When it is necessary to dispose or give this product to
someone, even when for repair, make sure that there is no
data on this product.
Do not touch the dome cover with your bare hands.
The rain wash coating is applied to the surface of the dome
cover. Do not directly touch the surface of the dome cover
or wipe it with a cloth or other product. Failure to observe
this may reduce the effectiveness of the rain wash coating.
Cleaning this product body
Be sure to turn off the power before cleaning.
 • When cleaning the dome cover, wash away any dirt
or other unwanted substances by pouring or spraying
clean water from a hose or spray bottle (do not wipe
the dome cover with a cloth or other product). Do not
use benzine, thinner, alcohol, or any other types of
solvents or detergents.
IMPORTANT:
 • Improper cleaning of the dome cover may cause the
rain wash coating to become less effective. In this
case, in order to have effective rain wash coating, a
new dome cover must be purchased to replace the
existing dome cover. Consult with your dealer or con-
struction contractor.
 • When cleaning areas other than the dome cover, do
not use benzine, thinner, or any other types of sol-
vents. Failure to observe this may cause discolor-
ation. When using a chemical cloth for cleaning, read
the caution provided with the chemical cloth product.
IMPORTANT:
 • Thecamerapositionmaybemovedinadvertentlywhile
cleaning the camera body. Restart the product or
refresh the camera position (position refresh) to correct
the camera position. Refer to the Operating
Instructions on the provided CD-ROM for further infor-
mation.
10

Transmission interval
Image transmission interval may become slow depending
on the network environment, PC performance, shooting
subject, access number, etc.
Periodically images on the screen appear to be dis-
torted
When the camera is installed in a location where it is sub-
ject to small vibrations (for example, when it is installed
near devices that vibrate), images may appear distorted
and stretched lengthways. This phenomenon is a charac-
teristic of image pickup devices that use CMOS sensors
and is caused by the relationship between the periodic
movements of the camera and the timing that the image
sensor reads images. This is not a problem with the cam-
era. To reduce the possibility of this phenomenon occur-
ring, install the camera in a secure location.
What to do if “WARMING UP-PLEASE WAIT”
appears on the display.
This message indicates that the temperature inside the
camera has become extremely low.
In such a case, wait until the heater unit of the camera
raises the internal temperature (for around 2 hours or
more in low temperatures below –10 ºC {14 ºF}), and turn
on the power again.
About SD memory card
 • BeforeremovingtheSDmemorycard,makesureto
select “Not use” for “SD memory card” on the [SD
memory card] tab of “Basic” page on the setup menu
first. (☞Operating Instructions (included in the
CD-ROM)) Refer to page 18 for descriptions of how
to insert/remove an SD memory card.
 • WhenusinganunformattedSDmemorycard,format
it using this product. Recorded data on the SD mem-
ory card will be deleted when formatted. If an unfor-
matted SD memory card or an SD memory card for-
matted with other devices is used, this product may
not work properly or performance deterioration may
be caused. Refer to the Operating Instructions on the
provided CD-ROM for how to format an SD memory
card.
 • When some SD memory cards are used with this
product, the product may not work properly or perfor-
mance deterioration may be caused. Use the SD
memory cards recommended in page 38.
 • WhenusinganSDmemorycardsupportingClass10
of the speed class, use a UHS-I (Ultra High Speed-I)
compliant card.
Code label
The code labels (accessory) are required at inquiry for
trouble. Use caution not to lose these labels. It is recom-
mended to paste one of the labels onto the CD-ROM
case.
About the MOS image sensor
 • When continuously shooting a bright light source
such as a spotlight, the color filter of the MOS image
sensor may become deteriorated and this may cause
discoloration. Even when changing the fixed shooting
direction after continuously shooting a spotlight for a
certain period, the discoloration may remain.
 • When shooting fast-moving subjects or performing
panning/tilting operations, objects crossing the shoot-
ing area may look to be bending askew.
AVC Patent Portfolio License
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT
PORTFOLIO LICENSE FOR THE PERSONAL USE OF A
CONSUMER OR OTHER USES IN WHICH IT DOES NOT
RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC STANDARD (“AVC
VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A
VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO.
NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR
ANY OTHER USE. ADDITIONAL INFORMATION MAY BE
OBTAINED FROM MPEG LA, L.L.C.
SEE HTTP://WWW.MPEGLA.COM
Consumable parts
The following are consumables: Replace them in accor-
dance with their operating lifetimes. Their operating life-
times vary depending on the usage environment and con-
ditions. The operating lifetimes below are just guides for
whenusingthecameraat+35°C{95°F}.
 • Lensunit,panningmotor,tiltingmotor,flatcablefor
tilting: Approx. 3.7 million operations (Approx.
20000 hours)
Cooling fan: Approx. 52000 hours
Slip ring: Approx. 3.7 million operations (Approx.
20000 hours)
About the automatic status detection function
When this product malfunctions due to exogenous noise,
etc. for 30 seconds or more, the product will automatically
reset and will return to normal state. When the product is
reset, initialization will be carried out as when the power of
the product is turned on. When the product repeatedly
resets, exogenous noise level around the product may be
high and that may cause malfunction. Contact your dealer
for instructions.
About the dehumidifying device
•Thisproducthasdehumidifyingdevicetokeepthe
inside at low moisture level, preventing condensation
and quickly dissipating dew if produced.
•Dewmaybeproduceddependingontheconditionsof
temperature, humidity, winds, and rain, and it may take
time to dehumidify.
11

Lens and pan/tilt head
If a lens and pan/tilt head are not performed for a long
period of time, the grease coating inside these parts may
become sticky. That may obstruct the parts from moving.
To prevent this, move the lens or pan/tilt head periodically.
Or perform position refresh periodically in the manner
described in “Position refresh”.
Position refresh
During the use for a long period of time, the preset posi-
tions may become inaccurate. When “Position refresh” is
set for the created schedule, the camera position will be
corrected periodically.
Refer to the Operating Instructions on the provided CD-ROM
for how to perform the settings.
Tilt angles and the zoom ratio
This product contains a function to prevent image deterio-
ration when using a tilt angle higher than horizontal
(0°to-15°).However,whenthisproductisusedatatilt
angle higher than about -5 °, depending on the zoom rate
used, images may become distorted or the upper parts of
the images may become dark. In this case, adjust the
zoom rate or tilt angle as necessary.
Equipment classification and power source indica-
tion label
Remove the main sunshield rear cover of this product to
refer to the indication label for the equipment classification
and power source, etc.
: Direct current symbol
: Alternating current symbol
12

Precautions for installation
Advidia assumes no responsibility for injuries or
property damage resulting from failures arising out
of improper installation or operation inconsistent
with this documentation.
Power supply
This product has no power switch.
When turning off the power, turn off a power supply or
remove a power cable. When the power cable of the
product is connected to the power supply device, the
power will be supplied to the product. When the product
is supplied, the product will perform panning, tilting,
zooming and focusing.
Before cleaning the product, make sure that the power
cable is not connected to the main power supply.
Installation area for this product
Select an appropriate place for the installation area (such
as a strong wall or ceiling) in your particular environment.
 • Make surethattheinstallation areais strong enough
to hold this product, such as a concrete ceiling.
 • Installthecamerainthefoundationareaofthearchi-
tecture or where sufficient strength is assured.
 • Do not mount the product on a plaster board or a
wooden section because they are too weak. If the
product is unavoidably mounted on such a section,
the section shall be sufficiently reinforced.
When using the camera in combination with an
attachment pipe and attaching to a locally procured
bracket
 •
Locally procure a M6 eye bolt (stainless steel).
Recommendedtighteningtorque:2.45Nm{1.8lbf·ft}
 • In order to prevent the camera from falling, procure a
bracket that can be attached a safety wire.
 • Connect the M6 eye bolt and locally procured bracket
together with the safety wire.
 • Check that the surface that the attachment pipe and
locally procured bracket are to be attached to can
bear the weight of the bracket and camera.
Mounting method for this product
This product is designed to be used as a pendant mount
camera. If the product is mounted on a desktop or at a
slant, it may not work correctly and its lifetime may be
shortened.
Protection from lightning
When cables are used outdoors, there is a chance that
they may be affected by lightning. In such a case, install a
lightning arrestor close to the camera, and make the
length of the network cable between the camera and
lightning arrestor as short as possible to prevent the cam-
era from being damaged by lightning.
Do not place this product in the following places:
 • Locationswhereachemicalagentisusedsuchasa
swimming pool
 • Locationssubjecttomoistureoroilsmokesuchasa
kitchen
 • Locations that have a specific environment that is
subject to an inflammable atmosphere or solvents
 • Locations wherearadiation,anX-ray, astrongradio
wave or a strong magnetic field is generated
 • Locationswherecorrosivegasisproduced,locations
where it may be damaged by briny air such as sea-
shores
 • Locations where the temperature is not within the
specified range (☞ page 36)
 • Locations subject to vibrations, such as on vehicles,
marine vessels, or above product lines (This product
is not designed for on-vehicle use.)
Screw tightening
 • The screws and bolts must be tightened with an
appropriate tightening torque according to the materi-
al and strength of the installation area.
 • Donotuseanimpactdriver.Useofanimpactdriver
may damage the screws or cause tightening exces-
sively.
 • Whenascrewistightened,makethescrewataright
angle to the surface. After tightening the screws or
bolts, perform checks to ensure that the tightening is
sufficient enough so that there is no movement or
looseness.
Remove the Protection Cover from the dome cover
after the installation is complete.
Make sure to remove this product if it will no longer
be used.
When noise disturbance may happen
Conduct the power distribution work to keep a distance
of 1 m {3.28 feet} or more from the 120 V (for U.S. and
Canada) power line. Or conduct the electric conduit work
separately.
13

Radio disturbance
When this product is used near TV/radio antenna, strong
electric field or magnetic field (near a motor, a transformer
or a power line), images may be distorted and noise may
be produced.
Take notice of humidity.
Install this product when the humidity is low. If this prod-
uct is installed during rainfall or when there is high humid-
ity, the inside may be exposed to moisture and the dome
cover may become foggy.
Heater unit
This product is equipped with an internal heater unit for
use in cold climates. The product can be used in temper-
atures as low as –30 °C {–22 °F} when connected to a
PoE+huband–50°C{–58°F}whenconnectedtoa24V
AC power supply or a tested PoE injector. The heater unit
turns on automatically when the temperature inside the
product drops below +10 °C {50 °F}. However, in an
extremely low-temperature environment below –30 °C
{–22 °F}, snow and frost may not be defrosted from the
dome cover. When using the product in cold climates,
take notice of the ambient and internal temperatures of
the product.
When this product is installed and operated in low tem-
peratures below –10 °C {14 °F}, normal images may not
be obtained immediately after startup. In such a case,
wait around 2 hours or more, and turn on the power
again.
Influence on images and their quality
This product has no wiper unit. Under the following condi-
tions, image quality may deteriorate or images may not be
viewed properly.
(1) Influence by rainfall
Due to the wind that accompanies rainfall, images
may be less viewable.
(2) Influence by snowfall
Due to the wind that accompanies snowfall, snow
may fall on the dome cover. Images may not be able
to be viewed through the areas of the dome that have
snow on it. (The visibility may vary depending on the
amount and type of snow.)
(3) Influence by dust in the air or gas emission from vehi-
cles
Depending on the installation environment, dome
cover may become dirty due to dust in the air or gas
emission from vehicles. This may degrade the quality
of images.
Check before installation
Compatibility of devices is restricted. Before installation,
check the ratings and dimensions of the devices to be
used.
Contact your dealer for details.
Router
When connecting this product to the Internet, use a
broadband router with the port forwarding function (NAT,
IP masquerade).
Refer to the Operating Instructions on the provided CD-ROM
for further information about the port forwarding function.
PoE+ (Power over Ethernet Plus)
Use a PoE+ hub/device that is compliant with
IEEE802.3at standard.
It is impossible to supply the power to this product from a
PoE hub that is compliant with IEEE802.3af standard.
Time & date setting
It is necessary to set the time & date before putting this
product into operation. Refer to the Operating Instructions
on the provided CD-ROM for descriptions of how to per-
form the settings.
14

Major operating controls
External I/O cable
Microphone input cable (connector: white)
Audio output cable (connector: black)
Network cable with cable coupler
Output cable for the monitor used for adjustment
Safety wire
Attachment pipe
Housing base (inside)
Rear sunshield (accessory)
Front sunshield (accessory)
Main sunshield
(Attached at the time of shipment from the factory)
Dome cover
* Do not detach.
Main sunshield rear cover
(Attached at the time of shipment from the factory)
Power cable
To the power supply (24 V AC, 50 Hz/60 Hz)
Brown
Blue
Green GND
<Main body>
15

<Rear view of the main body with the main sunshield rear cover detached>
Water-resistant cap
Main nameplate
SD memory card slot
Live indicator
Access indicator
Link indicator
INITIAL SET switch
(OFF⇔ON)
16

Initialize the camera
Use the INITIAL SET switch to reset the settings of the camera to the default.
IMPORTANT:
 • Thesettingsincludingthenetworksettingswillbeinitialized.NotethatthepresetpositionsettingsandtheCRTkey
(SSL encryption key) used for the HTTPS protocol will not be initialized.
Step 1
Pulloutthewater-resistantcapbyfollowingsteps1-3of
the “How to insert an SD memory card” section
(☞page18).
Step 2
Move the INITIAL SET switch to the right (ON).
The factory default is OFF.
Step 3
Move the INITIAL SET switch to the right, and then turn
on the power of the camera. The camera will start up and
all the settings including the network settings will be initial-
ized. The live indicator will light orange →light off →blink
orange →light orange. The initialization will be complete
when the live indicator lights orange. Before initializing the
settings, it is recommended to write down the settings in
advance.
IMPORTANT:
 • Donotturnoffthepowerofthecameraduringinitial-
ization. Otherwise, it may fail to initialize and may
cause malfunction.
Step 4
Turn off the power of the camera.
OPEN LOCK
LOCKSTART
REAR
INITIAL SET switch
(OFF⇔ON)
Live indicator
Step 5
Move the INITIAL SET switch to the left (OFF).
(Refer to the illustration in Step 2)
IMPORTANT:
 • IftheInitialsetswitchispositionedtothe“ON”side,
the camera cannot enter the normal operation mode.
Be sure to return the INITIAL SET switch to the “OFF”
position.
Step 6
Return the water-resistant cap and the main sunshield rear
cover to the original state by following steps 5 - 7 of the
“ How to insert an SD memory card ” section (☞page19).
Step 7
Turn on the power of the camera. (☞page 13: Power
supply)
When the power is supplied, the camera will enter the
normal operation mode.
17

Insert/remove an SD memory card
How to insert an SD memory card
IMPORTANT:
 • WheninsertinganSDmemorycard,makesurethedirection.
Step 1
Pull out the main sunshield rear cover on the rear of the
camera by pressing the tab on the top of the sunshield.
Step 2
Remove the locking screw of the water-resistant cap.
Step 3
Turn the water-resistant cap to the “OPEN” side, and pull
out the cap.
Step 4
Insert an SD memory card into the SD memory card slot.
Push the memory card straight into the slot until a click is
heard.
STAR
T
INITIAL SET
OFF ON LINK ACTSD
SD memory card slot
Main sunshield
rear cover
Water-resistant cap
Locking screw
18

Step 7
First, insert the tab on the bottom of the main sunshield
rear cover into the main body, and then push the tab on
the top of the main sunshield rear cover into the main
body until a click is heard.
Step 8
Turn on the power of the camera, and select “Use” for
“SD memory card” on the [SD memory card] tab of the
“Basic” page on the setup menu. (☞Operating
Instructions (included in the CD-ROM))
Step 9
Format the SD memory card by clicking the [Execute] button
of
“ Format ” on the [SD memory card] tab of the “ Basic ”
page on the setup menu. (☞Operating Instructions
(included in the CD-ROM))
Main sunshield
rear cover
Step 5
Align “
△ ” of the water-resistant cap to “OPEN ▽ ” of the
camera. Then, turn the water-resistant cap toward “
▽
LOCK” until the water-resistant cap is secured to the
camera.
Step 6
Secure the water-resistant cap with the locking screw.
(Recommendedtighteningtorque:0.69N·m{0.51lbf·ft})
Water-resistant cap
Locking screw
How to remove the SD memory card
IMPORTANT:
 • BeforeremovingtheSDmemorycard,makesuretoselect“Notuse”for“SDmemorycard”onthe[SDmemorycard]
tab of “Basic” page on the setup menu first.
(☞Operating Instructions (included in the CD-ROM))
Step 1
Remove the water-resistant cap by following steps 1 - 3
of the “How to insert an SD memory card” section
(☞page 18).
Step 2
Push the SD memory card to release the lock. The SD
memory card will come up from the slot.
Step 3
Return the parts to the original state by following steps 5 -
7 of the “How to insert an SD memory card” section
(☞page 19).
19

Installations/Connections
Caution:
•ONLYCONNECT24VACCLASS2POWERSUPPLY(UL1310/CSA223)orLIMITEDPOWERSOURCE(IEC/EN/
UL/CSA 60950-1).
Before installation, prepare the following
 • When mounting this camera to a ceiling, mount itusingacustom-made ceiling mount bracket and the attachment
pipe (attached to the camera). Refer to page 22 for the specifications of the custom-made ceiling mount bracket.
 • When mounting the camera to a wall, mount it using a custom-made wall mount bracket and the attachment pipe
(attached to the camera). If you instead use a custom-made wall mount bracket, follow the above directions for the
ceiling mount bracket and mount the camera using the attachment pipe.
Refer to the installation guide of the bracket to be used for details on the installation procedures of the bracket and the
camera.
IMPORTANT:
 • When usinga custom-mademountbracket, usescrewsand anchorsthatarecapable ofsupporting thecombined
weight of the camera (approx. 5 kg{11.02 lbs}) and the mount bracket.
 • Selectscrewsandanchorsthatmatchthetypeofceilingorwallthatthecamerawillbemountedto.
20