AG Neovo HX-24E User manual

HX-24E Security LED-Backlit Display
User Manual

TABLE OF CONTENTS
Safety Information
WEEE....................................................................................................................................................... 1
Notice .................................................................................................................................................. 2
Precautioons
Cautions When Setting Up ....................................................................................................................... 2
Cautions When Using............................................................................................................................... 3
Cleaning and Maintenance....................................................................................................................... 3
Notice for the LCD Display ....................................................................................................................... 4
Chapter 1: Product Description
1.1 Package Contents .............................................................................................................................. 5
1.2 Wall Mounting Installation Preparation............................................................................................... 6
1.2.2 Removing the Base Stand....................................................................................................... 6
1.2.1 Wall Mounting.......................................................................................................................... 6
1.3 LCD Display Overview ....................................................................................................................... 7
1.3.1 Front View and Keypad Buttons.............................................................................................. 7
1.3.2 Rear View................................................................................................................................ 8
Chapter 2: Making Connections
2.1 Connecting the Power ........................................................................................................................ 9
2.2 Connecting Input Source Signals ....................................................................................................... 10
2.2.1 Connecting a Computer .......................................................................................................... 10
Using VGA Cables ......................................................................................................................... 10
Using DVI Cables........................................................................................................................... 10
Using RS-232 Cables..................................................................................................................... 11
Connecting an Audio Device .......................................................................................................... 11
2.2.2 Connecting a Camera or Video Device................................................................................... 12
Using CVBS Cables ....................................................................................................................... 12
Using SDI Cables........................................................................................................................... 12
Using HDMI Cables........................................................................................................................ 13
Using DisplayPort Cables .............................................................................................................. 13
2.3 Connecting a USB Storage Device (For Firmware Update)............................................................... 14
Chapter 3: Using the LCD Display
3.1 Turning on the Power ......................................................................................................................... 15
3.2 Selecting the Input Source Signal ...................................................................................................... 15
3.3 Adjusting the Volume.......................................................................................................................... 16
3.3.1 Muting the Audio...................................................................................................................... 16
3.4 Locking the OSD Menu ...................................................................................................................... 16
3.5 Using FREEZE Function .................................................................................................................... 17
3.6 Using Auto Adjustment Function ........................................................................................................ 17

TABLE OF CONTENTS
Chapter 4: On Screen Display Menu
4.1 Using the OSD Menu ......................................................................................................................... 18
4.2 OSD Menu Tree ................................................................................................................................. 20
Chapter 5: Adjusting the Settings
5.1 Brightness .......................................................................................................................................... 23
5.2 Colour Temp. ...................................................................................................................................... 25
5.3 Image Setting ..................................................................................................................................... 26
5.4 Aspect Ratio ....................................................................................................................................... 29
5.5 Anti-Burn-In ........................................................................................................................................ 30
5.6 OSD Setting ....................................................................................................................................... 31
5.7 Audio Setting ...................................................................................................................................... 32
5.8 System ............................................................................................................................................... 33
5.9 EcoSmart............................................................................................................................................ 35
5.10 Input Select ...................................................................................................................................... 36
Chapter 6: Appendix
6.1 Warning Messages............................................................................................................................. 37
6.2 Troubleshooting.................................................................................................................................. 38
6.3 Transporting the LCD Display ............................................................................................................ 39
Chapter 7: Specications
7.1 Display Specications ........................................................................................................................ 40
7.2 Display Dimensions............................................................................................................................ 41
7.2.1 HX-24E Dimensions................................................................................................................... 41

1
SAFETY INFORMATION
WEEE
Information for users applicable in European Union countries.
The symbol on the product or its packaging signies that this product has to be
disposed separately from ordinary household wastes at its end of life. Please
kindly be aware that this is your responsibility to dispose electronic equipment at
recycling centers so as to help conserve natural resources. Each country in the
European Union should have its collection centers for electrical and electronic
equipment recycling. For information about your recycling drop off area, please
contact your local related electrical and electronic equipment waste management
authority or the retailer where you bought the product.

PRECAUTIONS
2
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
Symbols used in this manual
This icon indicates the existence of a potential hazard that could result in personal injury
or damage to the product.
This icon indicates important operating and servicing information.
Notice
• Read this User Manual carefully before using the LCD display and keep it for future reference.
• The product specications and other information provided in this User Manual are for reference only. All
information is subject to change without notice. Updated content can be downloaded from our web site at
http://www.agneovo.com.
• To register online, go to http://www.agneovo.com.
• To protect your rights as a consumer, do not remove any stickers from the LCD display. Doing so may
affect the determination of the warranty period.
Cautions When Setting Up
Do not place the LCD display near heat sources, such as a heater, exhaust vent, or in direct
sunlight.
Do not cover or block the ventilation holes in the housing.
Place the LCD display on a stable area. Do not place the LCD display where it may subject
to vibration or shock.
Place the LCD display in a well-ventilated area.
Do not place the LCD display outdoors.
Do not place the LCD display in a dusty or humid environment.
Do not spill liquid or insert sharp objects into the LCD display through the ventilation holes.
Doing so may cause accidental re, electric shock or damage the LCD display.

3
PRECAUTIONS
Cautions When Using
Use only the power cord supplied with the LCD
display.
The power outlet should be installed near the LCD
display and be easily accessible.
If an extension cord is used with the LCD display,
ensure that the total current consumption plugged
into the power outlet does not exceed the ampere
rating.
Do not allow anything to rest on the power cord. Do
not place the LCD display where the power cord
may be stepped on.
If the LCD display will not be used for an indenite
period of time, unplug the power cord from the
power outlet.
To disconnect the power cord, grasp and pull by the
plug head. Do not tug on the cord; doing so may
cause re or electric shock.
Do not unplug or touch the power cord with wet
hands.
Cleaning and Maintenance
The LCD display comes with NeoVTM Optical
Glass. Use a soft cloth lightly moistened with a mild
detergent solution to clean the glass surface and the
housing.
Do not rub or tap the surface of the glass with sharp
or abrasive items such as a pen or screwdriver. This
may result in scratching the surface of the glass.
Do not attempt to service the LCD display yourself,
refer to qualied service personnel. Opening or
removing the covers may expose you to dangerous
voltage or other risks.
Warning:
Unplug the power cord
from the power outlet and
refer to qualied service
personnel under the following
conditions:
♦When the power cord is
damaged.
♦If the LCD display has been
dropped or the housing has
been damaged.
♦If the LCD display emits smoke
or a distinct odor.

4
PRECAUTIONS
Notice for the LCD Display
In order to maintain the stable luminous performance, it is recommended to use low brightness setting.
Due to the lifespan of the lamp, it is normal that the brightness quality of the LCD display may decrease
with time.
When static images are displayed for long periods of time, the image may cause an imprint on the LCD
display. This is called image retention or burn-in.
To prevent image retention, do any of the following:
• Set the LCD display to turn off after a few minutes of being idle.
• Use a screen saver that has moving graphics or a blank white image.
• Execute the Anti-Burn-In function of the LCD display. See “Settings, Anti-Burn-In” section.
• Switch desktop backgrounds regularly.
• Adjust the LCD display to low brightness settings.
• Turn off the LCD display when the system is not in use.
Things to do when the LCD display shows image retention:
• Turn off the LCD display for extended periods of time. It can be several hours or several days.
• Use a screen saver and run it for extended periods of time.
• Use a black and white image and run it for extended periods of time.
When the LCD display is moved from one room to another or there is a sudden change from low to high
ambient temperature, dew condensation may form on or inside the glass surface. When this happens, do
not turn on the LCD display until the dew disappears.
Due to humid weather conditions, it is normal for mist to form inside the glass surface of the LCD display.
The mist will disappear after a few days or as soon as the weather stabilizes.
There are millions of micro transistors inside the LCD display. It is normal for a few transistors to be
damaged and to produce spots. This is acceptable and is not considered a failure.

5
CHAPTER 1: PRODUCT DESCRIPTION
1.1 Package Contents
When unpacking, check if the following items are included in
the package. If any of them is missing or damaged, contact your
dealer.
Quick Start Guide
Power cord
Note:
♦The pictures are for reference
only. Actual items may vary
upon shipment.
VGA cable
Power adapter
LCD Display
Audio cable
Note:
Must use only the supplied power
adapter:
♦Lite-on Technology Corporation
Model no. : PA-1041-81
Rating: 12V/3.33A
Warranty card
HX-24E
www.agneovo.com
HX-24E_Quick Guide_V010
Quick Start Guide
HX-24E LED-Backlit Display

6
PRODUCT DESCRIPTION
1.2 Wall Mounting Installation Preparation
1.2.1 Wall Mounting
1Remove the base stand.
See procedures below.
2Wall mount the LCD display.
Screw the mounting bracket to the VESA holes at
the rear of the LCD display.
1.2.2 Removing the Base Stand
1 Lay the LCD display
face down on a at
even surface.
2 Remove the four
screws securing the
base stand from the
LCD display.
3 Detach the base
stand.
4 Lock four screws
back.
100 mm
75 mm
100 mm 75
mm
Note:
Take measures to prevent the
LCD display from falling down
and lessen possible injury and
damage to the display in case of
earthquakes or other disasters.
♦Use only the 75 x 75 mm and
100 x 100 mm wall mount kit
recommended by AG Neovo.
♦Secure the LCD display on a
solid wall strong enough to bear
its weight.
Note:
To protect the glass panel, place a
towel or soft cloth before laying the
LCD display down.

7
PRODUCT DESCRIPTION
EcoSmart sensor: Detect ambient lighting
conditions and automatically adjust the
brightness levels. Refer to page 35 “ECO
SMART” for more information.
10
1.3 LCD Display Overview
1.3.1 Front View and Keypad Buttons
SOURCE: Press to select the input signal
source.
UP: Hot Key: Screen Freeze
• During OSD menu selection, press to select
an option or adjust the settings.
MENU: Press to display/hide the OSD menu.
DOWN: Hot Key: Picture Mode
• During OSD menu selection, press
to select an option or adjust the settings.
LEFT: Hot Key: Volume Down
• Press to display the volume screen. Then
press again to decrease the volume.
• During OSD menu selection, press to select
an option or adjust the settings.
RIGHT: Hot Key: Aspect Ratio
• Press to increase the volume.
• During OSD menu selection, press to select
an option, adjust the settings, or enter the
submenu.
AUTO: Hotkey: For VGA input signal source,
press to perform auto adjustment.
• During OSD menu selection, press to close
the OSD menu or exit a submenu.
Display screen
The LCD display screen is protected by
NeoVTM Optical Glass.
1
7
6
5
4
3
2
8
POWER / LED indicator: Press to turn the
power on or off.
Green - Power on
Amber - Standby mode
Off - Power off
9
1
64 75 982 3
10

8
PRODUCT DESCRIPTION
1.3.2 Rear View
DC power input
Use to connect the power adapter.
DisplayPort connector
Use to connect a PC or video device using a
displayport cable for digital input signal.
COMPOSITE Video input/output connectors
Use to connect composite cables for CVBS
input/output signal.
DVI connector
Use to connect a PC using DVI cable for
digital input signal.
1
4
2
3
9
8
COMPOSITE Audi input/output connectors
Use to connect composite cables for CVBS
input/output signal.
HDMI connector
Use to connect an input device using HDMI
cable for digital input signal.
Audio port
Use to connect an audio cable for the PC’s
audio input.
6
USB connector (For F/W update)
Use to connect USB compatible storage
device for rmware update.
HD-SDI Video input/output connectors
Use to connect SDI cable for the SDI input/
output signal.
7
11
HD-SDI
OUT
IN
CVBS
IN
OUT
AUDIO
IN
L
R
USB
RS-232
AUDIO INDVIDC IN HDMI DisplayPortVGA
1 2 3 5
7
8
6
11
4
10
VGA connector
Use to connect a PC using a VGA cable for
analogue input signal.
5
10
RS-232 connector
Use to connect an RS-232 cable for network
output / input for the loop-through function.
9

9
CHAPTER 2: MAKING CONNECTIONS
2.1 Connecting the Power
1Connect the power cord to the power adapter.
2Connect the power adapter to the DC power input at the rear of the LCD display.
3Connect the power cord plug to a power outlet or a power supply.
DC IN
Caution:
♦Make sure that the LCD display is
not connected to the power outlet
before making any connections.
Connecting cables while the power
is ON may cause electric shock or
personal injury.
Caution:
♦When unplugging the power cord,
hold the power cord by the plug
head. Never pull by the cord.

10
MAKING CONNECTIONS
2.2 Connecting Input Source Signals
2.2.1 Connecting a Computer
Using VGA Cables
Connect one end of a D-sub cable to the VGA connector of the LCD display and the other end to the D-sub
connector of the computer.
VGA
Using DVI Cables
Connect one end of a DVI cable to the DVI connector of the LCD display and the other end to the DVI
connector of the computer.
DVI

11
MAKING CONNECTIONS
Connecting an Audio Device
Connect one end of an audio cable to the audio port of the LCD display and the other end to the audio out port
of the computer.
AUDIO IN
Using RS-232 Cables
Connect one end of an RS-232 cable to the RS-232 connector of the LCD display and the other end to the
RS-232 connector of the computer.
RS-232

12
MAKING CONNECTIONS
2.2.2 Connecting a Camera or Video Device
AUDIO
IN
L
R
CVBS
IN
OUT
or
Using CVBS Cables
Connect one end of a CVBS cable to
the COMPOSITE IN connector of the
LCD display and the other end to the
COMPOSITE OUT connector of your
device.
For audio input, connect an RCA
cable to the audio in connector of
the LCD display and the audio out
connector of your device.
HD-SDI
IN
Using SDI Cables
Connect one end of an SDI cable
to the SDI connector of the LCD
display and the other end to the SDI
connector of your device.

13
MAKING CONNECTIONS
Using HDMI Cables
Connect one end of an HDMI cable to the HDMI connector of the LCD display and the other end to the HDMI
connector of your device.
HDMI
Using DisplayPort Cables
Connect one end of a DisplayPort cable to the DisplayPort connector of the LCD display and the other end to
the DisplayPort connector of your device.
DisplayPort

14
MAKING CONNECTIONS
USB
2.3 Connecting a USB Storage Device (For Firmware Update)
Do any of the following to connect a USB storage device to the USB connector of the LCD:
• Connect the USB storage device directly to the USB connector of the LCD (as illustrated below).
• Connect one end of a USB cable to the USB connector of the LCD monitor and the other end to the USB
connector of the storage device.

15
CHAPTER 3: USING THE LCD DISPLAY
3.1 Turning on the Power
1Plug the power cord to a power outlet or power supply.
2Touch the POWER button to turn the LCD display on.
The LED indicator turns GREEN.
When the LCD display is turned on, touch the POWER
button to turn off the LCD display.
The LED indicator turns off.
Note:
♦The LCD display still consumes
power as long as the power
cord is connected to the power
outlet. Disconnect the power
cord to completely cut off
power.
3.2 Selecting the Input Source Signal Notes:
♦After selecting an input source
signal, the input source signal
message appears on the
screen briey.
For example, CVBS is selected
the following message is
displayed.
CVBS
INPUT
♦If the selected input source
signal is not connected to the
LCD display or is turned off, the
no signal message is displayed
on the screen.
NO
SIGNAL
♦If the resolution or the graphics
card of the connected computer
is set too high, the input out of
range message is displayed.
INPUT SIGNAL
OUT OF RANGE
Touch the button to select the input source signal.
POWER button
LED indicator
SOURCE button

16
USING THE LCD DISPLAY
3.3 Adjusting the Volume
1 Touch the button to call out the volume bar.
2Touch the button to increase volume or the button to decrease volume.
3.3.1 Muting the Audio
Touch the and the buttons simultaneously to mute or unmute the audio.
3.4 Locking the OSD Menu
Lock the OSD menu to protect the LCD display from unauthorised users or from accidentally pressing the
keypad.
To lock the OSD, press and hold the keypad buttons listed below for at least 5 seconds or until the
OSD
LOCK OUT
message appears.
When the OSD is locked, all keypad buttons are inactivated.
Type of OSD Lock Lock Operation Unlock Operation
Lock all buttons Touch and hold the , , and the
buttons for 5 seconds.
Touch and hold the , , and the
buttons for 5 seconds or until the OSD
menu appears.
Lock all buttons except
the POWER button.
Touch and hold the , , and the
buttons for 5 seconds.
Touch and hold the , , and the
buttons for 5 seconds or until the OSD
menu appears.
VOLUME buttons

17
USING THE LCD DISPLAY
3.6 Using Auto Adjustment Function
Auto Adjustment function automatically tunes the LCD display to its
optimal setting, including horizontal position, vertical position, clock,
and phase.
Touch the button to perform auto adjustment.
The message auto adjusting is displayed on the screen.
AUTO
ADJUSTING
During auto adjustment, the screen will slightly shake for a few
seconds.
When the message disappears, auto adjustment is completed.
Note:
♦Auto Adjustment function is
available only during VGA input
signals.
♦It is recommended to use the
auto adjustment function when
using the LCD display for the
rst time or after a resolution or
frequency change.
3.5 Using FREEZE Function
The FREEZE function allows you to freeze the screen image but still
continues real-time playback until the image is unfreeze.
Touch the button to activate screen freeze, the screen freeze
message is displayed on the screen.
Touch the button again to deactivate screen freeze.
The screen image displays the elapsed real-time playback image
when screen freeze is deactivated.
Note:
♦The FREEZE function is
available only during video
input signals.