AG Neovo MH2402 User manual

MH2402 & MH2702 LCD Monitor
User Manual
www.agneovo.com

TABLE OF CONTENTS
2
Contents
SAFETY INFORMATION
Federal Communications Commission (FCC) Notice (U.S. Only)................................................................3
PRECAUTIONS
Notice ...........................................................................................................................................................4
Cautions When Setting Up ........................................................................................................................... 4
Cautions When Using...................................................................................................................................5
Cleaning and Maintenance........................................................................................................................... 6
Notice for the LCD Display ........................................................................................................................... 6
CHAPTER 1: PRODUCT DESCRIPTION
1.1 Package Contents .................................................................................................................................. 7
1.2 Installation ..............................................................................................................................................8
1.2.1 Installing the Stand...................................................................................................................... 8
1.2.2 Adjusting the Tilt ..........................................................................................................................8
1.2.3 Wall Mounting..............................................................................................................................9
1.3 Overview ..............................................................................................................................................10
1.3.1 Front View ................................................................................................................................. 10
1.3.3 Rear View.................................................................................................................................. 11
CHAPTER 2: MAKING CONNECTIONS
2.1 Connecting the AC Power .................................................................................................................... 12
2.2 Connecting Input Source Signals ......................................................................................................... 12
2.3 Cable managemen. .............................................................................................................................. 13
CHAPTER 3: ON SCREEN DISPLAY MENU
3.1 OSD Menu Tree ................................................................................................................................... 14
CHAPTER 5: APPENDIX
4.1 Warning Messages...............................................................................................................................17
4.2 Troubleshooting....................................................................................................................................18
5.1 Display Specications .......................................................................................................................... 19
5.2 Display Dimensions.............................................................................................................................. 20

3
SAFETY INFORMATION
Safety Information
Federal Communications Commission (FCC) Notice (U.S. Only)
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
Use only an RF shielded cable that was supplied with the display when connecting this display to a computer
device.
To prevent damage which may result in re or shock hazard, do not expose this appliance to rain or excessive
moisture.
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-
CAUSING EQUIPMENT REGULATIONS.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.

PRECAUTIONS
4
PRECAUTIONS
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
Symbols used in this manual
This icon indicates the existence of a potential hazard that could result in personal injury
or damage to the product.
This icon indicates important operating and servicing information.
Notice
• Read this User Manual carefully before using the LCD display and keep it for future reference.
• The product specications and other information provided in this User Manual are for reference only. All
information is subject to change without notice. Updated content can be downloaded from our web site at
www.agneovo.com.
• To protect your rights as a consumer, do not remove any stickers from the LCD display. Doing so may
affect the determination of the warranty period.
Cautions When Setting Up
Do not place the LCD display near heat sources, such as a heater, exhaust vent, or in direct
sunlight.
Do not cover or block the ventilation holes in the housing.
Place the LCD display on a stable area. Do not place the LCD display where it may subject to
vibration or shock.
Place the LCD display in a well-ventilated area.
Do not place the LCD display outdoors.
Do not place the LCD display in a dusty or humid environment.
Do not spill liquid or insert sharp objects into the LCD display through the ventilation holes.
Doing so may cause accidental re, electric shock or damage the LCD display.
Precautions

5
PRECAUTIONS
Cautions When Using
Use only the power cord supplied with the LCD display.
The power outlet should be installed near the LCD display and be easily accessible.
If an extension cord is used with the LCD display, ensure that the total current consumption
plugged into the power outlet does not exceed the ampere rating.
Do not allow anything to rest on the power cord. Do not place the LCD display where the power
cord may be stepped on.
If the LCD display will not be used for an indenite period of time, unplug the power cord from
the power outlet.
To disconnect the power cord, grasp and pull by the plug head. Do not tug on the cord; doing
so may cause re or electric shock.
Do not unplug or touch the power cord with wet hands.
WARNING:
Unplug the power cord from the power outlet and refer to qualied service personnel under
the following conditions:
• When the power cord is damaged.
• If the LCD display has been dropped or the housing has been damaged.
• If the LCD display emits smoke or a distinct odor.
Ceiling mount or mount on any other horizontal surface overhead are not advisable.
WARNING:
Installation in contravention of the instructions may result in undesirable consequences,
particularly hurting people and damaging property. Users who have already mounted the
display on the ceiling or any other horizontal surface overhead are strongly advised to
contact AG Neovo for consultations and solutions to help ensure a most pleasurable and
fullling display experience.

6
PRECAUTIONS
Cleaning and Maintenance
Do not attempt to service the LCD display yourself, refer to qualied service personnel.
Opening or removing the covers may expose you to dangerous voltage or other risks.
Notice for the LCD Display
In order to maintain the stable luminous performance, it is recommended to use low brightness setting.
Due to the lifespan of the lamp, it is normal that the brightness quality of the LCD display may decrease
with time.
When static images are displayed for long periods of time, the image may cause an imprint on the LCD
display. This is called image retention or burn-in.
To prevent image retention, do any of the following:
• Set the LCD display to turn off after a few minutes of being idle.
• Use a screen saver that has moving graphics or a blank white image.
• Switch desktop backgrounds regularly.
• Adjust the LCD display to low brightness settings.
• Turn off the LCD display when the system is not in use.
Things to do when the LCD display shows image retention:
• Turn off the LCD display for extended periods of time. It can be several hours or several days.
• Use a screen saver and run it for extended periods of time.
• Use a black and white image and run it for extended periods of time.
There are millions of micro transistors inside the LCD display. It is normal for a few transistors to be
damaged and to produce spots. This is acceptable and is not considered a failure.

7
CHAPTER 1: PRODUCT DESCRIPTION
1.1 Package Contents
When unpacking, check if the following items are included in the package. If any of them is missing or
damaged, contact your dealer.
Chapter 1: Product Description
LCD Display
Quick Start Guide
StandBase Power Cord
Warranty Card HDMI Cable
MH2402 & MH2702
www.agneovo.com
MH2402/MH2702_Quick Guide_V010
Quick Start Guide
MH2402 & MH2702 LCD Monitor
Note:
• Use only the supplied power cord.
• The above pictures are for reference only. Actual items may vary upon shipment.

8
PRODUCT DESCRIPTION
1.2 Installation
1.2.1 Installing the Stand
1. Place the LCD display with the screen side down on a cushioned surface.
2. Attach the stand to the LCD display.
a. Take out the stand and base, and lock the stand with the hand screw that comes with the base.
b. Screw the mounting bracket to the VESA holes at the rear of the LCD display.
1.2.2 Adjusting the Tilt
The screen can be adjusted by inclining forward and backward; however, the specic adjustment depends on
the specic model of the device.
vertical angle
-90.0°(±2.0°)- +90°(±2.0°)
Rotation angle
-30.0°(±2.0°)- +30°(±2.0°)
Height range
110mm (±5.0mm)
Tilting angle
-5.0°(±1.5°)- +20°(±1.5°
)

9
PRODUCT DESCRIPTION
1.2.3 Wall Mounting
To wall mount the LCD display, do the following steps:
1. Remove the base stand.
Detach the base from the base mount.
2. Remove the base mount.
a. Place the LCD display with the screen side down on a cushioned surface.
b. Detach the stand from the base mount.
3. Wall mount the LCD display.
Screw the mounting bracket to the VESA holes at the rear of the LCD display.
Note: Take measures to prevent the LCD display from falling down and lessen possible injury and damage
to the display in case of earthquakes or other disasters.
• Use only the 75 x 75 mm wall mount kit recommended by AG Neovo. All AG
Neovo wall mount kits comply with VESA standard.
• Secure the LCD display on a solid wall strong enough to bear its weight.
• It is suggested to wall mount the LCD display without tilting it facing
downward.
75.0
75.0
AC IN
IN

10
PRODUCT DESCRIPTION
1.3 Overview
1.3.1 Front View
1.3.2 Control Buttons
M ◄ ► E
Button Description
M Button • Pops up the menu/Backs to the previous menu (in case of main menu, exits from the
whole menu).
E Button • When the menu is activated, press this key to select the function.
• When the menu closes pressing this button will enter auto adjust, the function is for
VGA only.
◄ Button • When the menu opens, the value is incremented as the right function selection key.
• When the menu is closed, go to situational mode switch.
• Hot Key: Press repeatedly to select picture MODE.
► Button • When the menu opens, the progress bar value is decremented as the left function
selects the key.
()Power button: Powers on/off the monitor.
LED indicator
light
Long bright (White LED): Normal boot state
Flicker (White LED): Power saving standby state.
LED off: Off mode

11
PRODUCT DESCRIPTION
1.3.3 Rear View
AC IN
IN
AUDIO INHDMIVGA
DP AC IN
5
1DP Input
Connect DisplayPort signals input.
2HDMI Input
Connect HDMI signals input.
3VGA Input
Connect VGA signals input.
4AUDIO IN
Connect audio signals input (3.5 mm Stereo Audio Jack).
5AC IN
AC power input.
4321

CHAPTER 2: MAKING CONNECTIONS
12
CAUTION:
Make sure that the LCD display is not connected to the power outlet before making any
connections. Connecting cables while the power is ON may cause possible electric shock or
personal injury.
2.1 Connecting the AC Power
1. Connect the power cord to the AC power input at the rear of the LCD display.
2. Connect the plug to a power outlet or power supply.
AC IN
CAUTION:
When unplugging the power cord, hold the power cord by the plug head. Never pull by the
cord.
Chapter 2: Making Connections
2.2 Connecting Input Source Signals
Input source signals can be connected with either of the following cables:
HDMI VGADP
HDMI VGA
DP
AUDIO OUT
AUDIO IN

13
CHAPTER 2: MAKING CONNECTIONS
2.3 Cable management
After connecting the cables to the monitor, use the cable management slot to organize all cables shown
below.

CHAPTER 3: ON SCREEN DISPLAY MENU
14
3.1 OSD Menu Tree
Main menu Submenu Third menu Range Description
Display Brightness 0-100 Adjust display brightness
Contrast 0-100 Adjust display contrast
DCR ON Activate dynamic contrast
Off Close dynamic contrast
Return Return to the Display menu
Exit Exit from the menu
Return Return to the previous menu
Exit Exit from the menu
Language English
Set display pre-research
中文
Française
Deutsch
Italiano
Español
한국어
日本語
Русский
繁中
Tiệng Việt
Português
ي ب رع
Return Return to the previous menu
Exit Exit from the menu
Game OD On Activate OD (Over Driver)
Off Close OD (Over Driver)
Return Return to the Gmae menu
Exit Exit from the menu
Return Return to the previous menu
Exit Exit from the menu
Chapter 3: On Screen Display Menu

15
ON SCREEN DISPLAY MENU
Main menu Submenu Third menu Range Description
Mode Standard Set to standard mode
Cinema Set to Cinema mode
FPS Set to FPS mode
RTS Set to RTS mode
Eye Saver Set to Eye Saver mode
Reture Return to the previous menu
Exit Exit from the menu
Color Temp. Cool Set to Cool Color temperature
Warm Set to Warm Color temperature
User Red 0-100 Adjust the red output
Green 0-100 Adjust the green output
Blue 0-100 Adjust the blue output
Return Return to the Color Temp. menu
Exit Exit from the whole menu
Return Return to the previous menu
Exit Exit from the menu
Aspect Auto Automatically adjust picture aspect ratio
16:9 Set the Picture Aspect to 16:9
4:3 Set the Picture Aspect to 4:3
Return Return to the previous menu
Exit Exit from the menu
Input VGA Set the input source to VGA
HDMI Set the input source to HDMI
DP Connect DisplayPort signals input
Return Return to the previous menu
Exit Exit from the menu

16
ON SCREEN DISPLAY MENU
Main menu Submenu Third menu Range Description
Other Power Off On Automatically turn off after saving power for 1 minute
Off Close the function of timed switch-off
Return Return to Other menu
Exit Exit from the menu
Gamma Gammar1 Set the Gamma1
Gammar2 Set the Gamma2
Return Return to Other menu
Exit Exit from the menu
Volume 0-100 Adjust the Volume output
Adjust Auto Adjust Automatically adjust the horizontal/vertical location,
focusing and clock of pictures (only for VGA)
Auto Color Adjust the white balance of pictures (only for VGA)
Clock 0-100 Adjust the picture clock to reduce vertical line noise
(only for VGA)
Phase 0-100 Adjust the picture phase to reduce horizontal noise
(only for VGA)
Return Return to Other menu
Exit Exit from the menu
Return Return to Other menu
Exit Exit from the menu
Reset Yes Reset to factory setup
No Exit from this function
Return Return to the previous menu
Exit Exit from the menu
Exit Exit from the menu
Note: Availability of some menu items depend on the input source signal. If the menu is not available, it is
disabled and greyed out.

17
CHAPTER 4: APPENDIX
4.1 Warning Messages
When any of these warning messages appear, check the following items.
Warning Message Cause Solution
No Signal
The LCD display cannot detect the
input source signal.
√Check if the input source is
turned ON.
√Check if the signal cable is
properly connected.
√Check if any pin inside the
cable connector is twisted or
broken.
CHANGING THE FOLLOWING SETTINGS IN OSD MENU MAY
INCREASE THE POWER CONSUMPTION OF YOUR MONITOR.
DO YOU WANT TO CONTINUE TO CHANGE?
CANCEL
ACCEPT
This warning message box will
only show when the menu feature
setting is changed for the rst time.
• Press the ACCEPT button to
continue the setting changes,
or press the CANCEL button to
disable the setting changes.
• Note: The operation may vary
from different product models.
Chapter 5: Appendix

18
APPENDIX
4.2 Troubleshooting
Problems Possible Cause and Solution
The power indicator
light is not on
• Check if the power is on.
• Check if the power cord is connected.
Impossible plug-and-play • Check if the function of plug-and-play of the device is compatible with
PC.
• Check if the display card is compatible with the plug-and-play function.
• Check if the signal line 15 pin d joint bent
Dimming picture • Adjust brightness and contrast.
Flickering picture or
picture with ripples
• There may be electrical appliances or equipment with electronic
disturbance.
The power indicator
light is on (ickering),
but the monitor has no
pictures.
• Check if the PC power is on.
• Check if the PC display card is inserted properly.
• Check if the signal cable of the monitor is correctly connected with the
PC.
• Check the signal cable plug of the monitor and make sure every pin
has no bending.
• Observe the indicator light by pressing the Caps Lock key on the PC
keyboard and check if the PC is working.
Color shortage
(red, green and blue)
• Check the signal cable of the monitor and make sure every pin has no
bending.
Picture with color
difference
(white looks not white)
• Adjust RGB color or reselect color temperature.
Screen font blur under
VGA signal
• Select the “E” to automatically adjust the image.
Screen color error under
VGA signal
• Select “Auto color” in OSD to correct under the white output screen.

19
CHAPTER 5: SPECIFICATIONS
5.1 Display Specications
MH2402 MH2702
Panel Panel Type LED-Backlit TFT LCD (IPS Technology) LED-Backlit TFT LCD (IPS Technology)
Panel Size 23.8” 27.0”
Max. Resolution FHD 1920 x 1080 FHD 1920 x 1080
Pixel Pitch 0.275 mm 0.311 mm
Brightness 250 cd/m2250 cd/m2
Contrast Ratio 20,000,000:1 (DCR) 20,000,000:1 (DCR)
Viewing Angle (H/V) 178°/178° 178°/178°
Display Colour 16.7M 16.7M
Response Time 5 ms 5 ms
Frequency (H/V) H Freq. 30 kHz-82 kHz 30 kHz-82 kHz
V Freq. 50 Hz-75 Hz 50 Hz-75 Hz
Input DisplayPort 1.2 x 1 1.2 x 1
HDMI 1.4 x 1 1.4 x 1
VGA 15-Pin D-Sub x 1 15-Pin D-Sub x 1
Audio Audio In Stereo Audio Jack (3.5 mm) Stereo Audio Jack (3.5 mm)
Internal Speaker 1W x 2 1W x 2
Power Power Supply Internal Internal
Power Requirements AC 100-240V, 50/60 Hz AC 100-240V, 50/60 Hz
On Mode 14W (On) 17W (On)
Standby Mode < 0.5W < 0.5W
Off Mode < 0.3W < 0.3W
Operating Conditions Temperature 0°C-40°C (32°F-104°F) 0°C-40°C (32°F-104°F)
Humidity 20%-85% (non-condensing) 20%-85% (non-condensing)
Storage Conditions Temperature -20°C-60°C (-4°F-140°F) -20°C-60°C (-4°F-140°F)
Humidity 5%-95% (non-condensing) 5%-95% (non-condensing)
Mounting VESA FPMPMI Yes (75 x 75 mm) Yes (75 x 75 mm)
Stand Tilt -5° to 20° -5° to 20°
Security Kensington Security Slot Yes Ye s
Dimensions w/ base (W x H x D) 541.9 x 502.3 x 200.8 mm (21.3” x 19.8”
x 7.9”)
613.5 x 524.5 x 200.8 mm (24.2” x 20.7” x
7.9”)
Packaging (W x H x D)
651.0 x 470.0 x 168.0 mm (25.6” x 18.5”
x 6.6”)
718.0 x 470.0 x 168.0 mm (28.3” x 18.5” x
6.6”)
Weight w/ base 5.0 kg (11.0 lb) 5.9 kg (13.0 lb)
Packaging 6.4 kg (14.1 lb) 7.5 kg (16.5 lb)
Note: All specications are subject to change without prior notice.

20
SPECIFICATIONS
AG Neovo
Company Address: 5F-1, No. 3-1, Park Street, Nangang District, Taipei, 11503, Taiwan.
Copyright © 2022 AG Neovo. All rights reserved.
MH2402/2702 Eprel registration number :1144514/1144515 MH2420/MH2720_UM_V010
MH2702
5.2 Display Dimensions
MH2402
502.3
541.9 (Outline dimension)
322.3
(Outline dimension)
230.8
75.0
75.0 233.5233.5
121.6125.5
AUDIOIN
VGA
HDMI
DP
ACIN
200.8
178.4
392.3
68.4
20°
-
5°
60°
M4xL10
48.2
0-90°
524.5
613.5 (Outline dimension)
362.4
(Outline dimension)
230.8
200.8
75.0
75.0
269.2269.2
143.9143.6
M4xL10
ACIN
IN
60°
48.6
20°
-
5°
597.8
336.3
162.1
414.5
200.8
48.6
52.1
0-90°