AG Neovo SX-Series User manual

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Table of Contents
Precautions ................................................................................................... 2
Warning on installation ......................................................................... 2
Warning on power connection.............................................................. 2
Warning on tilt ...................................................................................... 3
Warning on Maintenance ..................................................................... 3
Warning on transportation....................................................................3
Getting Started .............................................................................................. 4
Package Contents................................................................................4
Identify the Parts and Controls............................................................. 5
How to Use the On-Screen Display Menu ........................................... 7
Setup .................................................................................................... 8
Software Configuration......................................................................... 9
Customizing Your Monitor........................................................................... 10
Adjusting Your LCD Panel.................................................................. 10
Selecting OSD Features .................................................................... 10
OSD Menus........................................................................................ 11
Warning Messages and Troubleshooting ................................................... 17
Warning Messages............................................................................. 17
Troubleshooting.................................................................................. 18
Technical Specifications .............................................................................. 19
Specifications ..................................................................................... 19
Regulation................................................................................................... 21
FCC compliance................................................................................. 21
WEEE................................................................................................. 22
Hg....................................................................................................... 22

2
Precautions
Warning on installation
 Do not cover or block the ventilation holes in the case.
 Do not install the monitor near heat sources such as radiators or air ducts, or in a place
subject to direct sunlight, excessive dust, mechanical vibration or shock.
 Optional Video adaptor installation
 Turn off the power switch and unplug the monitor before installation to avoid electric
shock or damage.
 Install the optional video adaptor on a stable surface. The monitor may cause injury
or damage if it falls or is dropped.
 Please use BNC output cable --- RG-59/U 75Ωcoaxial cable (just like the BNC input
cable provided in the accessory box).
Warning on power connection
 Use an appropriate power cord for your local power supply.
 The outlet should be installed near the monitor and be easily accessible.
 Do not allow anything to rest on the power cord.
 Disconnect the power plug from the power outlet under following conditions:
 If you will not use it for an indefinite period time.
 When the power cord or plug is damaged of frayed.
 If the product has been dropped or the cabinet has been damaged.
 If the product exhibits a distinct change in performance, indicate a need for service.

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Warning on tilt
 Use the monitor’s tilt capability to adjust its vertical orientation to an appropriate
position. Grasp the top corners of the monitor with both hands and tilt to the desired
angle.
SX-19 / SX-17 SX-15
Warning on Maintenance
 Clean the cabinet, glass, and controls with a soft cloth lightly moistened with a mild
detergent solution. Do not use any type of abrasive pad, scouring powder or solvent,
such as alcohol or benzene.
 Do not rub, touch, or tap the surface of the screen with sharp or abrasive items such as
a pen or screwdriver. This type of contact may result in a scratched glass.
 Do not insert sharp objects or spill liquid into the monitor through ventilation holes. They
may cause accident fire, electric shock or failure.
 Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage potentials or other risks.
Warning on transportation
 When you transport this monitor for repair or shipment, use the original carton and
packing materials.

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Getting Started
Package Contents
Before using this monitor, check the following items are included in your carton box:
 Monitor (*1)
 Power adapter (*1)
 Power cord (*1)
 D-sub 15-pin signal cable (*1)
 Digital DVI signal cable (*1)
 BNC cable (*1,)
 CD-ROM (containing Windows information file and user’s manual)
 Quick Guide

5
Identify the Parts and Controls
 DC +12V Power inlet
Provides +12V DC power to the monitor.
 Digital
DVI-D connector for digital signal input
 Video-In / Video-Out
BNC connector for Video signal.
 VGA-Input
D-sub 15-pin connector for VGA signal.

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Up Button
1. Activates the On-Screen Display menu.
2. While the On-Screen Display menu appears, press to move the
selected item clockwise or onward
INPUT / Down Button
1. While the On-Screen Display menu appears, press to move the
selected item counterclockwise or backward
2. Use as the Input Select Hot Key* when the On-Screen Display menu is
inactivated
INPUT Input Select Hot Key*
1. When the On-Screen Display menu is inactivated, use as the Input
Select Hot Key
Press to choose the desired input signal: D-Sub, DVI and CVBS. The
option will toggle on the top right hand corner of the display
2. Pressing and buttons at the same time for 5 seconds can switch
between auto and manual input select
Increase Button
1. When the On-Screen Display menu is activated, press to confirm / enter
the selected item
2. When the On-Screen Display menu is activated, press to increase the
adjustable value of the selected item
Decrease Button
1. When the On-Screen Display menu is activated, press to confirm / enter
the selected item
2. When the On-Screen Display menu is activated, press to decrease the
adjustable value of the selected item

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Auto Button
1. Optimal Settings (available only when D-Sub input is connected):
Press button to adjust the picture position and performance
automatically when D-Sub input is connected. You are recommended to
press the button the first time you use the monitor or every time you change
the resolution and/or refresh rate of the input signal.
2. When the On-Screen Display menu is activated, press button to exit the
menu at any time
Anti-Burn-in™
3. Image Sticking Prevention On / Off:
Press button for 5 seconds to turn on or off “Image Sticking
Prevention” function to prevent the panel from burn-in problem, which
reducing the panel's life.
Power Switch
Turns the monitor on or off.
LED Indicator
Indicates the monitor’s operational mode; green for regular mode
How to Use the On-Screen Display Menu
Step 1. Call Out the On-Screen Display Menu
Press to activate On-Screen Display menu
Step 2. Adjust the Settings
Press to move the selected item clockwise or onward
Press to move the selected item counterclockwise or backward
Press , to confirm / enter the selected items
Press to increase the adjustable value of the selected item
Press to decrease the adjustable value of the selected item
Step 3. Exit the On-Screen Display Menu
Press to exit the On-Screen Display menu at any time

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Setup
Please follow the following instructions to setup monitor.
Step 1: Remove all packing materials and wrapping from the monitor and then tear down
the plastic dust cover from the screen surface.
Step 2: With the computer or video equipment turned off, connect the enclosed VGA
signal cable.
 Connecting to an IBM or IBM compatible computer
 Connecting to a video equipment with digital source
 Connecting to a video source with the BNC cable
With the video source being switched off, connect the BNC cable to the “Input” port at
rear of the monitor and video source.

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Step 3: With the monitor turned off, connect the monitor end power plug of adaptor to the
power jack of the monitor. Then connect the power cord to the adapter and the
power plug to the power source.
Step 4: Turn on your computer or video equipment. Press power switch to turn on
monitor.
Step 5: For best performance.(If the monitor is connected to a video equipment such as
DVD or VCR player, please skip this step.)
For SX-17 / SX-19 LCD monitor, it will have the best performance at resolution
1280 x 1024. Ensure that your computer display is set at 1280 x 1024 pixels and
60Hz. Press the AUTO button. The monitor will optimize the display
automatically.
For SX-15 LCD monitor, it will have the best performance at resolution 1024 x
768. Ensure that your computer display is set at 1024 x 768 pixels and 60Hz.
Press the AUTO button. The monitor will optimizes the display automatically
Software Configuration
Installing the Microsoft Windows data file
You can find the Microsoft Windows data file (also called the driver program) on the included
AG Neovo CD. To ensure smooth operation after initial installation, you can refer to the
installation guide, which can also be found on the CD.

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Customizing Your Monitor
Adjusting Your LCD Panel
In the OSD menu, you will find all kinds of features to help you adjust your LCD panel to the
optimal performance.
Selecting OSD Features
1. Push , or button to call out the OSD menu. The sixteen OSD icons
are represented in the following menu.
2. In case of using video adapter and selecting CVBS, the OSD menu is shown
below.
3. In case of no OSD menu, the icon can do auto adjustment function. (Simply
push the AUTO button)
4. In case of having OSD menu, the icon can do exit function.

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OSD Menus
VGA-Input (D-Sub)
Important! Though manual adjustment of the LCD panel is available, we strongly
recommend you to use the auto adjustment function of the panel. It will
automatically tune your LCD panel to the optimal performance. Simply push
the AUTO button to enable the auto adjustment function. Additionally, we
recommend you to use the auto adjustment function every time after you
have changed the resolution or frequency of your display.
Brightness Adjustment Contrast Adjustment
Horizontal Position Adjustment Vertical Position Adjustment
Sharpness Adjustment OSD Transparency Adjustment
Important! Sharpness adjustment is not available when:
The resolution is set as 1280*1024 (for SX-19/SX-17) or 1024*768 (for SX-15)

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Phase Adjustment Clock Adjustment
Color Temperature Selection *Horizontal OSD Position Adjustment
Vertical OSD Position Adjustment Tools Adjustment **
Language Selection Auto and Input Select Selection
* The color temperature of RGB can be adjusted in case of entering “ User ”sub menu.
** Suggest the user select“ Text ”sub menu in case of the resolution being 720x350 or
720×400.
Suggest the user to use“ Recall ”icon, if the user doesn’t satisfy with the adjustment.

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Exit Selection
DVI-Input
Important! When DVI-Input is selected, the following adjustments are not available:
horizontal position adjustment, vertical position adjustment, sharpness,
phase adjustment and clock adjustment.
Brightness Adjustment Contrast Adjustment
OSD Transparency Adjustment Color Temperature Selection

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Horizontal OSD Position Adjustment Vertical OSD Position Adjustment
Tools Selection *Language Selection
Auto and Input Select Selection Exit Selection
* Suggest the user to use“ Recall ”icon, if the user doesn’t satisfy with the adjustment.

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CVBS Input
MASK*Brightness Adjustment
Contrast Adjustment Color Adjustment
Hue Adjustment Sharpness Adjustment
OSD Transparency Adjustment Color Temperature Selection
* OFF：Default to turn “Mask” function off to present native image reproduction
MODE1：Activate “Mask” to keep noise blanking and support VCR Forward / Backward
MODE2：Activated “Mask” to keep noise blanking, but not support VCR Forward /
Backward

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Horizontal Position Adjustment Vertical Position Adjustment
Tools Selection Language Selection
Auto and Input Select Selection Exit Selection

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Warning Messages and Troubleshooting
Warning Messages
If the message appears on the screen Check the items
CAN NOT DISPLAY THIS INPUT SIGNAL The input signal is not acceptable by the monitor.
• Please check the video resolution and
frequency range is within that specified for the
monitor.
• Please refer to the “Technical Specifications”
section of this user manual for details.
NO SIGNAL INPUT No signal inputs are detected from any one of the
input connectors.
Check that the power switch of your computer or
video source is in the “ON” position.
• Check that the signal cable is connected
properly.
• Ensure that no pins are bent or pushed in the
connectors of signal cable.
WAIT FOR AUTOMATIC ADJUSTMENT The monitor is detecting the input signal and then
adjusting automatically the monitor parameters
accordantly.
• It takes around 5 seconds to finish the whole
process.
• You are recommended to run auto adjustment
by pressing button every time you
changed the resolution or refresh rate.
MAIN CONTROL MENU LOCKED/
UNLOCKED
The main control menu (On-Screen Display
menu) is locked to avoid unwanted adjustment.
• Press , , buttons together for 5
seconds to unlock the main control menu.
IMAGE STICKING PREVENTION ON /
IMAGE STICKING PREVENTION OFF
The panel of monitor will be under prevented from
burn-in problem once Anti-Burn-in™ is activated.
 Press button for 5 seconds to turn on or off
“Image Sticking Prevention” function

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Troubleshooting
Symptom Check Items
 No picture
 Power LED is off.
 Check that the power switch of monitor is turned
on.
 Check that the power adapter is properly
connected to the monitor.
 Check that the power cord is properly connected
to the power adapter.
• Check that the power cord is properly connected to
power outlet.
• Check there is electrical power coming from the
power outlet. Use another device to check for
power.
 The texts are not solid • Change the resolution of the video signal to
1280*1024 (for 19” and 17”) or 1024*768 (for 15”).
• Press button to run the automatic adjustment.
• Adjust Clock and Phase in the OSD menu to fine
tune. (Please refer to the “Customizing Your
Monitor” section of this user manual for details.)
• Screen image is not centered
properly.
• Some lines are missing
• Press button to run the automatic adjustment.
• Adjust H. Position and V. Position to fine tune.
(Please refer to the “Customizing Your Monitor”
section of this user manual for details.)
• There are red, green, blue or
black tiny dots on the screen.
• The TFT LCD panel is made of millions of small
transistors. And each defect transistor will cause a
missing red, green, or blue dot.
• It’s guarantees maximum 3 missing dots in every
single monitor. It’s around the industrial standard.
• Due to asynchronous Video
Sync, there are noise appearing
when video source changes
• To avoid noise appearing, you are suggested to
turn “Mask” during video input sources change.
• The screen, shown Image
Sticking Prevention ON on the
right top side, is shifting slightly
and want to stop it
• Press button for 5 seconds to turn off “Image
Sticking Prevention” function that is designed for
preventing the panel from burn-in problem

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Technical Specifications
Specifications
SX-19
Electrical characteristics
19.0” (48.2 cm) diagonal
1280 x 1024 vertical stripe
30kHz ~ 80kHz
56Hz ~ 75Hz
Screen size
Pixel format
Horizontal frequency
Vertical frequency
Connections Power: 3-Pin AC Plug
Physical characteristics
Weight Net: 7.4Kg (16.3 lb)
Tilt angle 0º ~ 15º
SX-17
Electrical characteristics
17.0” (43.1 mm) diagonal
1280 x 1024 vertical stripe
30kHz ~ 80kHz
56Hz ~ 75Hz
Screen size
Pixel format
Horizontal frequency
Vertical frequency
Connections Power: 3-Pin AC Plug
Physical characteristics
Weight Net: 6.4Kg (14.1 lb)
Tilt angle 0º ~ 15º