AIDA PTZ-X12-IP User manual

Full-HD Optical Zoom PTZ
PTZ-X12-IP | PTZ-NDI-X12 | PTZ-NDI-X18W/B|PTZ-X20-IP | PTZ-NDI-X20
User Manual
V3.0
AIDA

Table of Contents
1
Safety Guides
2
Packing List & Quick Start
4
Product Highlights & Camera Specs
6
Camera Interface & Dimension
8
IR Remote Controller
10
OSD Menu
12
Web Settings
18
VISCA Over IP
19
VISCA (RS-232) Port
20
VISCA Protocol
29
UVC Control
30
Warranty & Support
The information within this manual is subject to change at any time without prior notice*
NDI® is a registered trademark of Newtek Inc.*

Packing List (CONTD)
1
1. Before operation, please read all the instructions in the manual carefully. For your convenience,
please keep this manual.
2. The camera power input range is 100-240 VACv(50-60hz.) Ensure the power supply input is within this
rate before powering it on.
3. Camera power voltage = 12VDC, rated currency=2A. We suggest you use it with the original power
supply supplied in the packaging.
4. Please keep the power cable, video cable, and control cable in a dry, safe place out of any
obstructions.
5. Operational environment for the camera should be: 0°C-50°C/32°F-122°F, with humidity levels less
than 90%. To avoid any damage, do not place or pour anything on inside or on top of the camera.
6. Avoid placing any extra weight, stress, vibration or pressure on the camera during transportation,
storage, or operation.
7. Do not remove the camera housing or cover. Any attempt to self-repair or open the camera will void
all warranty.
8. Make sure the camera is on a fixed and balanced platform. Avoid any uneven surfaces.
9. Do no direct the camera towards strong / intensive light. Doing so could cause irreversible damage to
the camera sensor, thus voiding all warranty on the camera.
10. Use a dry cloth to clean the camera housing, along with a neutral cleaning agent if necessary. To
avoid damage on the camera lens, do not use strong or abrasive cleaning agents on the camera.
11. To avoid mechanical trouble, please do not hands to rotate the camera head. Please refrain from
touching or moving the camera while its in motion, as it can cause irreversible damage to the motor
mechanisms and thus voiding all warranty on the camera.
Power Supply Polarity Schematics:
Warning:
Video quality can be affected by specific frequencies of electromagnetic fields.

Packing List
2
Check for the items below when opening the package!
EA
Quick Start
- AIDA PTZ Camera
- Power Adapter
- Power Cable
- RS232 Control
Cable
- USB3.0Cable
- RemoteControl
- User Manual
- DoubleSidedAdhesive
- QCCertification
- WallMount
1. Please ensure all the cabling is correct. (PTZ Outputs may vary per model, please
check the back of the camera to see which outputs you have.)
PTZ-X12/PTZ-X20 Model
PTZ-X18 Model

Packing List (CONTD)
3
Dial Switch (ARM)
SW-1
SW-2
Mode
1
OFF
OFF
Updating Mode
2
ON
OFF
Debugging Mode
3
OFF
ON
Undefined
4
ON
ON
Working Mode
Dial Switch
SW-3
SW-4
Instruction
1
OFF
OFF
Reserve
2
ON
OFF
Reserve
3
OFF
ON
Reserve
4
ON
ON
Reserve
Dial Switch (USB)
SW-5
SW-6
Instruction
1
OFF
OFF
Undefined
2
ON
OFF
Working Mode
3
OFF
ON
Updating Mode
4
ON
ON
Undefined

Product Highlights
4
• Contains a Sony Progressive CMOS Sensor providing 1920x1080 crisp HD resolution.
• Wide angle optical lens options: 12x / 18x / 20x optical zoom.
• Full-HD video over IP, via H.264 or H.265 encoding.
• Contains traditional outputs such as HDMI, SDI, USB3.0, and RJ-45 for
RTSP/RTMP/SRT/NDI® streaming. (Outputs per model may vary.)
• Support line-in function for unbalanced 3.5mm audio.
• In-depth fully adjustable camera settings, such as exposure settings, image
parameters, and white balance.
• Supports PoE+ (rated at 24V 30W) which allows for single ethernet cable for control
and video over a single cable.
• Fast and precise focusing after camera head movement for no-delay video quality.
• Smooth and quiet PTZ movements for sound-sensitive rooms
• Supports up to 10 presets via the remote, or 128 presets via RS232 / web UI.
• Supports Sony Serial Visca and VISCA over IP. Also supports NDI control if
applicable.
• Supports in and out Serial Daisy Chaining for up to 7 PTZ cameras.
• Menu based parameters such as image flip and mirror for stress-free installations.
• Handheld remote can also be used to switch video formats fast, as well as change
camera IP via the menu.
• Free firmware updates to keep the camera up to date with the latest and greatest!
• Supports UVC control with well known conferencing softwares.
• PTZ Menu supports both English and Spanish.
• Supports NDI®| Hx transmission (PTZ-NDI-X12, PTZ-NDI-X18W/B, PTZ-NDI-X20) only.
Camera Specs
Video Formats
(varies per
model)
HDMI
1920 x 1080 60p/59.94p/50p/30p/29.97p/25p/24p/23.98
1920 x 1080 60i/59.94i/50i
1280 x 720 60p/59.94p/50p/30p/29.97p/25p
SDI
1920 x 1080 60p/59.94p/50p/30p/29.97p/25p/24p/23.98
1920 x 1080 60i/59.94i/50i
1280 x 720 60p/59.94p/50p/30p/29.97p/25p
USB
1920 x 1080 60/50/30/25
1280 x 720 60/50/30
1280 x 720 60p/59.94p/50p/
RJ-45
PTZ-NDI-X12: 1920 x 1080 @ 3 ~ 60 1280 x 720 @ 3 ~60
PTZ-NDI-X20: 1920 x 1080 @ 3 ~ 60 1280 x 720 @ 3 ~60
PTZ-NDI-X18: 1920 x 1080 @ 3 ~ 30, 1280 x 720 @ 3 ~ 30

Camera Specs (CONTD)
5
Video Interface
HDMI (V1.4) 3G-SDI, RJ-45, USB 3.0
Sensor
SONY Progressive CMOS Sensor
Zoom
12x, 18x or 20x 0ptical Zoom
Lens
Field of view per lens:
(X12) 79°(wide）~6.8°(Tele）(Subject at 20ft from camera)
(X18) 57°(wide）~4.2°(Tele）(Subject at 20ft from camera)
(X20) 57°(wide）~3.3°(Tele）(Subject at 20ft from camera)
Focal Length and Fstop no.:
(X12) f＝3.92(near)～47.32mm(far), F1.8(Wide)~2.8（Tele）
(X18) f＝5.2(near)～90mm(far), F1.5(Wide)~3.0（Tele）
(X20) f＝5.2(near)～98mm(far), F1.5(Wide)~3.0（Tele）
Rotation Angle
Pan: -170°~+170°; Tilt: -30°~+90°
Rotation Speed
Pan: 0°~120°/s; Tilt: 0°~80°/s
Preset
Remote Controller: 10 RS-232: 128
Control Port
RS-232, RJ-45 (VISCA over IP), USB 3.0 (UVC 1.5), USB 2.0 (UVC 1.1)
Network Speed
1000M
Video Encode
H.264/H.265 (default: H.264)
Bit Rate Control
Variable Bit Rate, Constant Bit Rate
Video Bit Rate
1024kbps(min)~16384 kbps(max)
IP Protocol
IP, HTTP, RTSP, RTMP, DCHP, 0NVIF, VISCA over IP, NDI®
Line in
Supporting ACC audio coding
Daisy Chain
Support RS-232 serial daisy chain
Minimum Lux
0.01 Lux
White Balance
Auto/Manual/Indoor/Outdoor/One Push
Exposure
Auto/Manual/Bright/Shutter/Iris
Focus
Auto/Manual
Iris
Auto/Manual
Anti-Flicker
0FF/50Hz/60Hz
Image Voltage
DC12V/PoE+ (24V 30W)
Dimension
220mm x 173mm x 190mm/8.66" x 6.81" x 7.48"
Net Weight
1.4kg/3.1lbs

Camera Interface PTZ-X12, X20
6
8
1. Camera Lens
2. Camera Base
3. IR receiver panel
4. Power/Tally
Indicator
5. Dial Switches (AIDA
support only)
6. ¼” tripod mounting
hole
7. WM Installation Holes
8. RS-232 Control Input
9. RS-232 Control Output
10. HDMI Output
11. 3.5 Unbalanced
Passive Line in port
12. 3G-SDI Output
13. USB Port
14. RJ-45 Port
15. DC12V Plug-in port
Camera Dimensions PTZ-X12, X20 (in mm)

Camera Interface PTZ-X18
7
Camera Dimensions PTZ-X18 (in mm)
1. Camera Lens
6. 1/4"Tripod Screw Hole
11. Line in Port
2. Camera Base
7. Installation Hole
12. NDI®|HX Port
3. IR Receiver Panel
8. RS-232Control Port(Input)
13. DC12V Plug
4. Power/Tally Light
9. RS-232 Control Port(0utput)
5. Dial Switch(Firmware)
10. HDMI Port

IR Remote Controller
8
8
Power
When powered on, pressing the power key will enter the
camera into Standby mode. Pressing it again will start up the
camera. *Note: This is not any means of shutting off the
camera, it only shuts down the motor mechanics. Video will
still display.
Freeze (No Function)
The freeze button has no functionality.
IRT (IR Transfer/IR Pass)
Enables IR Transferring onto 4 separate signals. Best used
when operating multiple PTZ’s in same line of sight.
SET 1~4 Address Setting:
Hold the SET# button to set the cameras IR address.
CAM 1~4Buttons:
Pressing the CAM# button will enable the IR control of the
selected IR Address.
Number Keys (0-9)
Setting Presets: To set a preset, hold down a key (0-9) and
wait 3 seconds. Once complete, the preset will be saved to
that #.
Recalling Presets: Pressing a key (0-9) will recall the
corresponding preset saved to that number.
Clearing Presets (CLR PRE)
Clearing Prests: To clear a preset, press CLR PRE and the #.
Learn (LEARN)
Currently has no independent function. Used with other
funcs.

IR Remote Controller (CONTD)
9
Auto Focus (AF)
When enabled, the camera will automatically focus on
the object in the center of the camera.
Manual Focus (MF)
When enabled, the camera will remain the same
unless adjusted by the +/- focus keys.
Resetting Image Settings (RESET)
Press to reset all image parameters.
Accessing the Camera’s Menu (MENU)
Press Menu to enter the camera settings.
Limit L
Pressthiskey withtheLearnkeytosetthemaxleftpositionofthe
camera.
Limit R
Press thiskeywith theLearn keytosetthe maxrightpositionof
thecamera.
LMT CLR
PressthiskeywiththeLearnkeytoremovesetmaxpositions.
Bright /Bright
Focus Adjustments (+/-)
Tapping the + or –will set the camera to manual focus for a
set precise focus adjustment.
Zoom Control (+/-)
Tapping the + or –will zoom in or out the camera head.
Camera head Control (Up/Down/Left/Right)
Tapping the directional buttons will adjust the PTZ head
accordingly. If menu is open, these can be used to navigate it.
Resetting the Camera Head (OK)
Pressing the OK button will reset the PTZ head to HOME. IF
menu is open, this can be used to enter sub-menus.
Limiting Camera Movement (LIMIT L/R/CLR)
You can adjust the pan / tilt threshold by pressing the LIMIT L
and LEARN button to set the Left (LIMIT L) or Right (LIMIT R)
threshold. You can use LIMIT CLR to reset this.
(SCAN)
Currently has no function.
Video Format Keys (Blue buttons at the bottom)
Allows for hot swapping specific resolutions when needed.
Simply hold the blue button corresponding to the resolution
you want and it will change. (Only works on HDMI/SDI
outputs only.)

OSD MENU
10
1. To enter the menu, simply use the handheld remote and press
the MENU key to enter the menu.
2. To navigate the menu, please use the directional keypad.
3. Press the RIGHT directional keypad to enter a submenu. Press
the LEFT directional keypad or MENU button to exit a submenu
or main menu.
OSD MENU LIST:
PTZF
FOCUS MODE
AUTO/MANUAL: Ability to change from auto or manual focus
DEFAULT: AUTO
DIGITAL ZOOM
ON/OFF: Ability to digitally zoom 2X. (PTZ-X12-IP | PTZ-NDI-X12 only)
DEFAULT: OFF
RATIO DISPLAY
ON/OFF: Grants display of the zoom X module. Off by default.
DEFAULT: OFF
ZOOM SPEED
Zoom speed control IR remote: 7 changeable levels.
DEFAULT: 5
SPEED BY ZOOM
When zoomed into the max, the camera will adjust very slow.
DEFAULT: ON
PAN/TILT SPEED
Pan/Tilt speed control by IR remote. Controllable at different levels
DEFAULT: 18
FREEZE PRESET
During preset movement, freeze the image for smooth transitions (SDI/HDMI
only)
DEFAULT: OFF
PRESET SPEED
Adjust the speed at which it will take to get to the next preset
DEFAULT: 15
RETURN
Return to previous menu.
EXPOSURE
EXPOSURE MODE
AUTO/MANUAL/BRIGHT/SHUTTER/IRIS: Choose the current Exp. Mode
DEFAULT: AUTO
SHUTTER
Set shutter speed. 1/30-1/10000: Allows for tuning of the shutter speed
DEFAULT: AUTO
IRIS
Set Iris: CLOSE-F1.8: Allows for tuning of the Iris opening.
DEFAULT: AUTO
GAIN
Set gain: 0dB-28dB: Allows for tuning the gain of the camera
DEFAULT: AUTO
BRIGHTNESS
Set brightness: 0-15: Allows for tuning the brightness of the camera
DEFAULT: AUTO
FLICK
Allows for adjustment of the flickerless options on the camera
DEFAULT: 50Hz
BLACKLIGHT
Allows for the enabling of the blacklight or not.
DEFAULT: OFF
GAMMA
Allows setting changes for the Gamma option of the camera
DEFAULT: 0
RETURN
Return to previous menu
IMAGE
WB MODE
AUTO/INDOOR/OUTDOOR/PUSH/ATW/MANUAL/
DEFAULT: ATW
BLUE
Set red gain level: 0-255 (Allows for precise tuning of the blue setting)
DEFAULT: AUTO
RED
Set blue gain level: 0-255 (Allows for precise tuning of the red setting)
DEFAULT: AUTO
MIRROR
ON/OFF: Makes the image flip on the vertical plane
DEFAULT: OFF
FLIP
ON/OFF: (optional) Makes the image flip on the horizontal plane
DEFAULT: OFF
COLOR/B&W
COLOR/B&W: Allows for B&W color mode
DEFAULT:
COLOR
GAIN LIMIT
Allows you to cap the gain at a certain level
DEFAULT: 15

OSD MENU (CONTD)
11
QUALITY
2DNR
When enabled, image noise and sharpness is reduced
DEFAULT: OFF
3DNR
OFF/AUTO/0-4 optional: higher level = less image reduction happens
DEFAULT: AUTO
SHARPNESS
ON/OFF optional, 0-15 level: higher level = sharper edges of image
DEFAULT: 6
CONTRAST
Set contrast level: 0-15: Sets the contrast level
DEFAULT: 8
SATURATION
Set image saturation: 0-15: Sets the saturation level
DEFAULT: 8
BRIGHTNESS
Set brightness of auto exposure: 0-15: Sets the brightness level
DEFAULT: 8
WDR
ON/OFF: Enables better to light and dark images
DEFAULT: OFF
WDR LEVEL
1-6: Enables more control of WDR
DEFAULT: 1
RETURN
Return to previous menu
FORMAT
SIZE
1080p/1080i/720p (default resolution: 1080 30p)
After selecting
format, press
OK to switch
format.
FRAME RATE
60/59.94/50/30/29.97/25/24/23.98
RETURN
Return to previous menu
SYSTEM
ID
Set VISCA control address 1-7
DEFAULT: 1
BAUDRATE
Set RS-232 baud rate to 2400/4800/9600/115200
DEFAULT: 9600
LANGUAGE/IDIOMA
Set language: ENGLISH/SPANISH
DEFAULT: ENG
DHCP
IP address automatic acquisition switch: ON/OFF
DEFAULT: OFF
IP
Set camera IP
192.168.1.188
NET MASK
Set camera net mask
255.255.255.0
GATEWAY
Set camera gateway
192.168.1.1
RETURN
Return to previous menu
INFO
IP ADDRESS
Display the current IP address
RTSP URL
Display the current main stream RTSP URL
F/W VERSION
Display the current ISP firmware version
ARM VERSION
Display the current ARM firmware version
FPGA VERSION
Display the current FPGA firmware version
USB VERSION
Display the current USB firmware version
RESET
FACTORY RESET
Reset whole camera to factory parameters
USER SETTING
Save current parameters for User Reset use
USER RESET
Recalls the saved user settings
RETURN
Return to previous menu

Web Settings
12
The camera’s web UI can be accessed via Google Chrome, Firefox,
IE, Safari, Opera, or any other major internet browsers.
1. Logging in:
Open your browser and in the address bar, type in the Camera’s IP address:
Default IP: 192.168.1.188. If changed, enter that specific IP address.
Default Username: admin
Default Password: admin
*If you are having trouble logging in, please contact AIDA Imaging support.
2. Real-time Previewing:
When logging in, you will get a real time image preview of the camera via our
HTTP protocol.
On the right is the control interface. You can control the camera’s movements
with the directional buttons, as well as adjust the zoom and focus of the
camera via the corresponding +/- buttons. Feel free to adjust the speed at
which the camera focuses and adjusts via the slider bars as well. You will also
find the Preset control to create or recall presets via the web UI.
Near the bottom of the preview is a main and substream player, as well as the
option to do a picture in picture preview for adjustable movement of the
preview.

Web Settings (CONTD)
13
Settings:
Clicking the “Settings” button at the top right will enter the cameras web UI settings.
Video Encode:
Under Video Encode, you will have access to adjust the main and sub video parameters
of the camera. This will also adjust the quality of your RTSP, RTMP, SRT and NDI® (if
applicable.)
Option Descriptions:
Encode Mode: Allows for H.264 or H.265 for better compression streaming (Will not work for
NDI and SRT)
Profile: Set the encoding profile mode for the camera.
MP: Main Profile –Used for web streaming.
Baseline: Baseline Profile –Used for streaming to legacy devices.
HP: High Profile –Use for recording purposes with other softwares.
Resolution: Set the resolution of the stream.
Bitrate: Set the bitrate of the camera via (kbps) Higher bitrate = better performance, but can lag
a slower system. Lower bitrate = stable performance, but at a loss of quality.
Framerate: Change your streams framerate.
Bitrate Control: Choose between CBR or VBR. (CBR Recommended for stable streams)
I-Frame Interval: Adjust the time inbetween key-frames. Doubling your current framerate is
recommended.