AIDA HD-NDI-POV Installation and operation manual

HD-NDI-POV FW Upgrade Guide
(HD-NDI-CUBE, HD-NDI-IP67, HD-NDI-MINI)
Version: 10.20.22

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Disclaimer: Please pay close attention to the
guide, and read all the steps. Only use the
original or a recommended power supply, and
ensure that the update process is not
interrupted at any moment. Failure to follow
these steps may result in irreversible damage to
the camera.
IF you are unsure of a step or how to proceed,
please check the FAQ page at the end, or
contact us at: [e-mail]
You can also give us a call during our normal
business hours of 8AM-5PM, Monday to Friday
(PST.)
We will be more than happy to assist you.
Thank you for choosing AIDA Imaging as
your camera solution!

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What you need:
•HD-NDI-CUBE, HD-NDI-IP67, HD-NDI-MINI
•Computer (PC only, MAC not supported)
•MicroUSB cable
•Access to Web UI
•Latest Firmware (bin file)
For the most recent firmware, please visit our
download page. As of this guide it is V89.
If you are unsure of what camera you are using,
please take a look at the serial number located
on the camera. It will give you the product
name.

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FW Installation Guide: ISP
1. Access the web UI by connecting to the
cameras IP address. The default IP is
192.168.1.188.
2. Once in, please go to the settings tab
located on the top right. Then go to the
firmware tab on the right.

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3. Click on select file. Here, you will select HD-
NDI-POV Series ISP V89.bin file found from
the FW download folder.
4. You will then see a progress bar as seen
below. Please do not close the browser or
remove any connections between the
camera and power.

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5. Once the upgrade finishes, the camera will
reset. Please give it a moment to reinitialize.
Note that some settings may be resetted, so
please check again.
6. It will bring you back to the login form.
Please relog in and check the firmware
version. If it has changed from your
previous, the upgrade was complete.

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At this point, your firmware upgrade is
complete! Please stay tuned for more firmware
releases by signing up for our newsletter at:
AIDA Imaging Newsletter Subscribe Form
Thanks for choosing AIDA Imaging as your
Imaging solution!
Latest FW Version: V89
Again, if you have any questions about this
process, please message our support staff at:
[e-mail]

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FAQ Section:
Q. What happens if the camera loses power during the
upgrade?
A. If power is lost during the upgrade, please unplug the
power to the camera, wait 5 seconds, then replug the
camera. Then you will reconnect to the camera, and try the
process again.
Q. Progress bar is stuck and hasn’t finished in more than 5
minutes?
A. If the progress bar is stuck, please make sure you are not
using a MAC or LINIX device. Ensure you are on a PC device
when doing this upgrade. If it is further stuck, please follow
the following steps:
1. Please download our engineering tool:
https://aidaimaging.com/wp-
content/uploads/2021/05/AIDA-Engineering-Tool.zip
(windows only)
2. When opening the file, please click the US flag for English.
3. Next, you will make sure your IP address for your PC is on
the left, FIC protocol is left alone, and then click search.
4. If you get a firewall protection, just allow. After searching,
you will see your camera. Take note of the IP.

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5. If the IP is different, but still on your same network, please
enter that IP address into your web browser and try to
connect.
6.If the IP is different AND its on a different network, you will
have to change your network device IPv4 adrress to
connect to it. Then you would need to connect to the new
IP address, get into the IP settings and cange it to your
desired settings. Once you save this, go back to your
network settings and default it back to normal. Once you
are back on your normal network, you will be able to
access the camera again.
We have a video version of this as well found here:
https://www.youtube.com/watch?v=zi6bMQuacyc
Q. Can’t connect to the camera after upgrade?
A. If the camera IP is no longer reachable, there is a slim
chance that the camera itself had defaulted itself to
factory IP settings (rare occurrence but can happen.) If that
is the case, please hook up an HDMI cord to the camera
and enter the menu using the breakout cable to change
the IP back to normal. Once you set it, please EXIT the menu
to save the IP, and restart your camera. Try to connect once
more. If you are still having trouble, please see the previous
FAQ for more trouble shooting options using our engineering
tool.