AIDA HD-100A Installation and operation manual

HD-100A FW Upgrade Guide
Version: 8.19.2021

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Disclaimer: Please pay close attention to the
guide, and read all the steps. Only use the
original or a recommended power supply, and
ensure that the update process is not
interrupted at any moment. Failure to follow
these steps may result in irreversible damage to
the camera.
IF you are unsure of a step or how to proceed,
please check the FAQ page at the end, or
contact us at: [e-mail]
You can also give us a call during our normal
business hours of 8AM-5PM, Monday to Friday
(PST.)
We will be more than happy to assist you.
Thank you for choosing AIDA Imaging as
your camera solution!

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What you need:
•HD-100A Camera
•Micro USB Cable
•Windows PC (apple not supported)
•USB_FW_UP Software
•Latest Firmware (HD-100A_V.xx.bin file)
*The USB_FW_UP software and latest firmware
come in the same file as this guide.
For the most recent firmware, please visit our
download page.
If you are unsure of what camera you are using,
please take a look at the serial number located
on the camera. It will give you the product
name.

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Step 1: Software installation
1.Run the file USB_FW_UP as seen below.
2.Follow the installation directions.
3. Once installed, the shortcut icon will be
created on the desktop screen.
4.Open the shortcut, and you will see an
interface similar to the picture below.

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Step 2: Firmware Update
1. Power on the camera with the original or
recommended power supply. Ensure that
the power does NOT get interrupted during
the updating process.
2.Connect the HD-100A to your computer via
the micro USB cable
3.Open the USB_FW_UP software
4.Select the correct com port on the
interface. If you are unsure, please check
the device manager, under ports as seen
below:

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5. After selecting the correct port, press the
open button.
6.Next, click Browse. Then select the HD-100A
bin file found in the folder.

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7. Lastly, click Start. This will begin the
updating phase. *Ensure that no interruption
to the power or cable happens.
8. You know the update is done when you see
this screen. You may now unplug the micro
USB cable.

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At this point, you may close the program. If you
want to check if the FW update worked, go to
the OSD menu on the camera and check
system info. The FW number should match the
most recent bin file date you updated.
On the next page is a small FAQ.
Again, if you have any questions about this
process, please message our support staff at:
[e-mail]

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FAQ Section:
Q. What happens if the camera loses power during the
upgrade?
A. If power is lost during the upgrade, please unplug the
power to the camera, wait 5 seconds, then replug the
camera. Then you will restart the program, follow the same
steps and start the process again.
Q. The COM port is not showing up?
A. If you do not see the camera in device manager, that
means you will have to manually install the drivers. Please
look under the “other devices” or “unverisal serial bus
controller” for the camera. You can simply find it by
unplugging the USB, and checking which device dissapears.
If it is showing up as a error sign like this: then you will
need to install the drivers. First try installing the drivers
automatically. If that doesn’t work, you can find them here:
https://www.ftdichip.com/Drivers/VCP.htm
Please select your correct Windows download, and
download the file to your desktop. From there, go back to
device manager and right click the failed camera device,
head to properties, driver, and update driver. Then select
browser my computer for drivers, and double click on the
downloaded file on the desktop. If it does not take that, you
might have to extract the downloaded file first, then try
again with that folder.