Aiphone IS SERIES User manual

IS SERIES
Quick Start Programming Guide
This is an abbreviated programming manual, addressing basic program settings for an
IS Series Hybrid (Local + IP) System. A complete set of instructions (Standard (IP) System
Setting Manual / Operation Manual / Installation Manual) can be found on the CD provided with the IS-IPC.
Standard (IP) System
Connecting IS Local with IS Network Based Equipment
WIDE
ZOOM
SETTING
1
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7
PQRS
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ABC
JKL
TUV
5
8
2
6
9
WXYZ
MNO
3
DEF
TRANSFERPRIVACY LIST
ATTENTION:
T
A
1P1 1P2 1P3
IS-CCU
IS-RCU
TELEPHONE
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φ0.8～φ1.2
STRIP LENGTH
11m
DC48 V
POWER
STATUS
ACT
Link/
ETHERNET
LAN
00-MA-CA-DD-RE-SS
Do NOT connect to LAN network.
All the ports except [LAN] are not for LAN network.
IS-IPC
IS-IPC
IS-MV IS-DV

Terminology
Area An Area defines a location description to a common group of stations. Example: “High School,”
“Front Office,” or “Warehouse.”
Site A Site in an IS system is a LAN which contains a single Host and up to 31 Clients. While the
IS system can have up to 32 Sites, this guide only covers a single Site system.
Host A Host is the unit in an IS Site containing a configuration file used to control how each device in the
Site behaves. Any IS-IPC, IS-IPMV, IS-IPDV, or IS-IPDVF can be a Host.
Client A Client is a unit in an IS Site that does not contain a complete configuration file, and relies on the Host
for operational instructions. Any IS-IPC, IS-IPMV, IS-IPDV, IS-IPDVF, or IS-SOFT can be a Client.
DHCP
DHCP (Dynamic Host Configuration Protocol) allows all DHCP configured devices to ask for an IP address
when it powers on. In the context of an IS system, Clients may be DHCP, but a Host should always be
Static. DHCP with a reservation configured by the DHCP server is possible, but not recommended.
LAN A LAN (Local Area Network) is typically managed by a DHCP enabled router. Anything connected to the
WAN port of the router is considered outside the Local Area Network. While there are numerous ways of
connecting multiple LANs together, the only supported network layout for this guide is a LAN or a VPN.
VPN A VPN (Virtual Private Network) is a method of allowing two isolated LANs to communicate with each
other through a public network without losing privacy. For the purposes of the IS system, it can be
considered a single LAN.
IGMP IGMP (Internet Group Management Protocol) is the protocol used by Multicasting systems, including
the IS system. This protocol must be supported by and enabled on the networking hardware.
Multicast Multicasting is a method of communicating a single stream of information, such as video or paging
announcements, from a single host to many hosts. This saves bandwidth compared with sending the same
packets to each recipient one at a time. The IS system uses Multicast for video during the call-in, but not
when a master monitors the door (since it is the single recipient when the MONITOR button is used).
2 | IS Series Hybrid System Programming Guide
Step 1: System Layout
It is recommended that the IS-IPC be set as the Host. All other devices will be set as Clients. The final network needs
to be a LAN or a VPN that supports Multicast. To program, use a network switch and CAT-5e cable to connect the PC
to each device one at a time. When using a PoE switch, an 802.3af compliant PoE Class 0 switch is required.
IMPORTANT:
When changes are made while programming, click Temporarily stored to save data prior to leaving each screen.
The saved data will be applied to the system when the system is updated.
General Precautions
PoE Switch
Wiring Example:
Programming PC
IS-IPMV
Client
IS-IPDV
Client
802.3af compliant
Class 0
HOW TO USE THIS GUIDE
This guide is intended to be used for a single site IS Hybrid system running on a IPV4 network that includes an
IS-IPC control unit, IS-IP door stations, IS-IPMV master stations, and IS-SOFT PC master stations.
Note: Refer to the IS SERIES Standard (IP) System SETTING MANUAL when using a IPV6 network or when
multiple sites are required.
IS-IPC - Host
IS-CCU

Step 2: Configure PC’s IP Address (not required if using a DHCP server)
The default IP address for each IS-IP device is https://192.168.0.40. The PC will need to be set in the same subnet in
order to connect to the IS-IP devices.
A. Open Control Panel
- Windows®XP (classic view) Network Connections Double click Local Area Connection to open
Connection Status window.
- Windows®7 (Category View) Network and Internet View network status and tasks Click
Local Area Connection to open the Local Area Connection Status window.
- Windows®8 (Category View) Network and Internet View network status and tasks Click
the active network adapter to open the Local Area Connection Status window.
B. Click the Properties button to open Local Area Connection Properties window.
C. Scroll down and left click Internal Protocol (TCP/IP) then click Properties button to open Internet Protocol
Properties window.
D. Select the ~Use the following IP address radio button. Type in the IP address 192.168.0.100 (the last number
can be any valid host address except 40) and change the subnet mask to 255.255.255.0. Click [OK].
E. Click [OK] in the Connection Properties window to accept these changes.
3
A. Using Internet Explorer, point the address bar to https://192.168.0.30. If using DHCP, enter the unit’s IP address
discovered with the IS_IPSEARCH program and hit [Enter].
Note: ensure that https (for security) is being used in the address bar.
B. A security certificate error message will appear. Click “Continue to this website.”
C. Choose preferred language.
D. Log in to the unit using the default administrator ID “aiphone,” and default password “aiphone”.
E. Click the ~Standard system (IP system) radio button.
Step 3: Log into IS-CCU (if using the IS-CCU)
F. Click
Temporarily stored to save changes.
G. Click Updating the system from the menu on left.
H. Click
Update to update the IS-CCU unit with all stored data.
Figure 3.1: System configuration setting
When using the IS-CCU with the IS-IPC, the IS-CCU will need to be changed from a “local” system to an “IP” system.

Figure 5.1: Select Language Figure 5.2: ID and Password
IMPORTANT:
By default, the IS-IP devices will be set to DHCP. If using DHCP, use the IS_IPSEARCH program found on the CD
to identify the IP address of the units. When not tied to a DHCP network, the units will have the default address
of 192.168.0.40. By default, all units have the same address, making it important to hook up and program each
station one at a time.
A. Using Internet Explorer, point the address bar to https://192.168.0.40. If using DHCP, enter the unit’s IP address
discovered with the IS_IPSEARCH program and hit [Enter].
Note: ensure that https (for security) is being used in the address bar.
B. A security certificate error message will appear. Click “Continue to this website.”
C. Choose preferred language (see Figure 5.1).
D. Log in to the unit using the default administrator ID “aiphone,” and default password “aiphone” (see Figure 5.2).
Step 5: Log in to IS-IP Device (IS-IPC, IS-IPMV, IS-IPDV, IS-IPDVF)
4 | IS Series Hybrid System Programming Guide
A. Click the Setting button and click the Network tab.
B. Enter the Host’s IP address, the Connection password “aiphone” and choose the Network Interface Card from
the drop down list. Enter the license key provided in the CD case (limit one per PC).
C. Click Save .
Step 4: Install and Configure IS-SOFT Application (OPTIONAL)
Figure 4.1: IS-SOFT Figure 4.2: Network Tab
IMPORTANT:
The software will attempt to make contact with the Host, but will give an error message because the Host isn’t set
up yet. Ignore this error and proceed to Step 5: Log in to IS-IP Device.
Note: IS-SOFT is not required to program the system. If using IS-SOFT, the application requires a PC with
speakers and a microphone , or a headset in order to communicate with the stations in the system.
A USB style microphone / headset is recommended.
Note: Please register the IS-SOFT. See Step 14.

Figure 6.1: Network Setting - Client
Figure 7.1: Network Setting - Host
Step 7: Set Up Host Device
A. Select Network setting from the menu on left.
B. Click the ~Client unit radio button.
C. Enter the Host unit IP address (This will be the Static IP address assigned to the host unit in Step 7).
D. By default DHCP is utilized. Aiphone recommends assigning a static IP address by clicking the
~Static IP Address radio button and entering a unique IP address and Subnet Mask. (see Figure 6.1)
E. Enter a Unit name for the device (This is used for identifying the unit in programming only).
F. Enter the Connection port and the Connection password for the system.
G. Click
Temporarily stored to save changes.
H. Select Updating the system from the menu on left.
Repeat Steps 5 & 6 for all client devices, then do Step 5 to log in to the host.
A. Select Network setting from the menu on left.
B. Click the ~Host unit radio button.
C. Enter the System name (max. 24 alphanumeric characters).
D. By default DHCP is utilized. Aiphone recommends assigning a static IP address by clicking the
~Static IP Address radio button and entering a unique IP address and Subnet mask (see Figure 7.1).
E. Enter a Unit name for the device (This is used for identifying the unit in programming only).
F. Enter the Connection port and the Connection password for the system.
G. Click
Temporarily stored to save changes.
Step 6: Set Up Client Devices
5

D. Click
Port number auto-setting to assign the required ports to all stations that need to communicate
(see Figure 8.3).
E. Click
Temporarily stored to save changes.
Figure 8.3: Port Number Auto-setting
6 | IS Series Hybrid System Programming Guide
Figure 8.1: IP Unit Registration - IP Unit Search Figure 8.2: Manual Entry
Step 8: IP Unit Registration - Host
A. Select IP unit registration from the menu on left.
B. Scroll down and click IP unit search in the lower right (see Figure 8.1).
C. Check the station(s) needing to be added to the Imported IP units list. Click
Add to the imported IP units list to add them. Any units not appearing can be manually entered (see Figure 8.2).
A. Select Control units composition from the menu on left.
B. For each IS-IPC in this Site, select which control units will be used (see Figure 9.1).
Each IS-IPC can connect to a single IS-RCU or an IS-CCU with up to 2 IS-SCU and 4 IS-RCU control units.
C. Click
Temporarily stored to save changes.
Figure 9.1: Control Units Composition
Step 9: Control Units Composition

Step 10: Registering Stations
Step 11: Advanced Station Settings
Figure 10.1: Registering Stations
Figure 11.1: Advanced Station Settings
Figure 11.2: Advanced Settings Video Door Station
Figure 11.3: Called Stations - Priority Figure 11.4: Called Stations
A. Select Registering stations from the menu on left.
B. The Registering stations table will be populated based on the settings made in Steps 8 & 9. Enter a Station
number and Station name for each door/master unit (see Figure 10.1).
C. Click
Temporarily stored to save changes.
A. Select Advanced station settings from the menu on left.
B. The Advanced station settings table is populated based on the stations registered in Step 10 (see Figure 11.1).
C. To program a door, check box and click Advanced settings. A new window will open. If multiple units need to call
the same master station(s), check appropriate units and click Advanced settings .
D. Click
Called stations (see Figure 11.2). A new window will open.
E. Select the Call priority level from the drop-down list (see Figure 11.3). Click Reference to open a new window to
select the masters to be called (see Figure 11.4). Once the masters have been selected, click Close .
7
F. Click
Close to go back to the main Advanced station settings window.
G. Repeat Steps C through G for all door stations.
H. Click
Temporarily stored to save changes.

A. Click the Time and date setting from the menu on left.
B. If the PC’s date and time is correct, click Synchronized with PC. If not, set it manually then click Manual setting
(see Figure 12.1).
Step 12: Time and Date Setting
A. Click Updating the system from the menu on left.
B. Click
Update to update the unit with all stored data. The system will restart with all updated information. The
update may take up to 10 minutes. The update will be complete when the LEDs on all door stations and master
stations stop flashing.
Step 13: Updating the System
Figure 12.1: Time and Date Setting
8| IS Series Hybrid System Programming Guide
Step 14: Register Products (Recommended from Aiphone Corporation in the U.S.A.)
We recommend that the IS hardware and IS-SOFT be registered. This will enable Aiphone Corporation to send alerts
to the end user of firmware and software updates. Registering the software will also enable Aiphone Corporation
to easily retrieve the License Key for the IS-SOFT should it ever be misplaced. Please use the following website to
register all products in the installation. Register the products using the end user’s contact information.
www.aiphone.com/IS_Sys_Reg.htm
Troubleshooting
Problem Possible Cause Solution
Can’t access IS IP
device
Secure address
prefix
IP range not the
same
Make sure you are typing “https://” and then the unit’s IP address in the address bar of your
browser.
Make sure your PC and the devices are in the same IP range (step 2 in this guide).
Disable WiFi and any additional Network Interface Cards on the PC.
IS_IPSearch not
working The IS_IPSearch program will search within the PC’s domain, then filters results via MAC
Address. If IS_IPSearch does not find the IS-IP devices,
ensure that the PC is set to the same IP range as the IS-IP devices
(default range is 192.168.0.xxx).
IP range not the
same
No video from IP door
station when calling
Multicast address
issue
In the event the IS-IPDV/F is able to call in and establish an audio connection to the IS-
MV, IS-IPMV, or IS-SOFT master stations, but fails to establish video, this is a sign that
the video multicast address is not being routed*. The specific multicast address used for
video broadcast from the door to master is 239.0.1.4 (Network Settings: Common). This
address must be routed between subnets for the system to work correctly.
* Note: When a master calls a door station, video most likely will be present. This is because master to door calls
utilize unicast.
Door station LED
indication
Standby modeSteady Amber
Flashing Amber
Steady Red
Flashing Red when
call button pushed
Solid Green
Applying setting changes after programming
Network / connection issue
Door station has a connection but is not programmed to call a master (step 11)
Active Communication
Multicast not
enabled
IS_IPSearch utilizes multicast to search for and retrieve the IS-IP device’s IP and MAC
address. Enable multicast address 239.197.40.41 on your network.
AIPHONE CO., LTD., NAGOYA, JAPAN
http://www.aiphone.net/
Issue Date: Feb. 2016 FK2238 A 0216 SZ 58577