Airthings View Series User manual

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User Manual
Version 1
24 February 2022
View series
Indoor air quality and radon monitors
Congratulations on taking this important step toward living a healthier life.
By keeping track of your indoor air quality and/or radon levels, you can make healthier
decisions in the spaces where you spend most of your time. Increased productivity and energy
levels, better quality sleep, and resistance to illness are just a few of the benets. Lessening
your exposure to radon will reduce your risk of lung cancer.
Your Airthings View device provides you with the information you need on the display, your
phone and the Airthings Dashboard. Or you can simply wave in front of the device for a visual
indication of your levels.
Breathe better, live better,
The Airthings team
GET IN TOUCH
For technical support or if you have any questions or comments that we did not
answer here, you can reach us the following ways:
Chat bubble on the airthings.com website
Visit our support forum help.airthings.com

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WHAT'S IN THE BOX
FEATURES AND CONTENT
1. Customizable display
Sleeve & hangtab x 1
External box x 1
Cable x 1
Regulatory booklet x 1
Batteries x 6
Silica bag x 1
3M sticker x 3
User manual x 1
Translucent sticker x 2

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2. Glow signal
3. Motion sensor
4. Air inlets
5. Battery compartment with 6 AA batteries (included)
6. USB cable port
7. Reset button
8. Individual serial number
9. Mounting bracket
10. One-time battery tab
VIEW SERIES SETUP
Step 1 - Download the
Airthings App
Download or update the
Airthings App from the Apple
App Store or Google Play Store
and create an account.
Step 2 - Setup
Pull the battery tab on the device
and follow the in-app
instructions to connect the
device to your smartphone and
your WiFi. You can also power
your device using the supplied
USB cable. There may be a
rmware update when you start
the device.
Note: You can leave the batteries in when
powering over USB, but the batteries will not be
recharged. Your device will automatically swap
between battery power and USB power.

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Step 3 - Placement
Your View device can be placed
wherever you want to measure
your air quality, such as your
night stand, on the wall in the
baby room, or on a shelf in the
living room. It should be kept
away from very dusty
environments, and performs
best if cleaned with a dry or
damp cloth once in a while. View
Plus and View Radon should be
kept out of damp environments
above 85% humidity to avoid
damage to the radon sensor.
To mount your View on a wall: Fix
the mounting bracket to the wall.
Make sure you use appropriate
screws for your wall type. Do not
place it close to vents or
windows. Minimum 1 meter / 3
feet distance.
Step 4 - Calibration
Some sensors will need time,
usually around a week, to
calibrate after power-up. See
more details in the product sheet
for your device.
The various sensors have
dierent sample rates (how
often it records a data point) and
accuracy. The radon sensor in
particular is built for long-term
monitoring. Although you can
read the early data samples, they
are likely to be inaccurate. Radon
will often vary signicantly from
day to day, and even month to
month. Buildings can be
diagnosed for radon by
measuring all living areas - e.g.,
living rooms and bedrooms - for
at least one week. For a more
accurate value, this should be
followed by a long-term
measurement (for at least 2
months) in the room with the
highest radon value.

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DAILY USE
 Congurable Display
The display can be congured to show the sensor values you care most about. Conguration is
done in the Airthings Dashboard or App. The display will update up to every 2.5 minutes,
depending on the sensor sample interval and the sensors shown on the display. It will
sometimes icker completely to refresh itself. This is normal and does not mean your device is
operating incorrectly.
Note: The calm tech, e-paper display does not require power to show an image. If your View device suddenly loses power, for
example if the USB connector is removed and there are no batteries in the compartment, then the display will simply keep
displaying whatever image it had when loss of power occurred. The display will update as normal when power is restored to
the product.
 Using your View as a hub for other Airthings devices
When powered over USB, and connected to WiFi, your View device will act as a SmartLink hub
for other supported Airthings devices (Wave Mini, Wave Plus, Wave Radon 2nd gen). This is a
great way to keep all your Airthings devices continuously connected and accessible. Use the
Airthings App to select which Airthings devices to link to your View.
 Reset button

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A short press of the reset button (for about half a second) will toggle through various useful
information on the display. Note that a short press will not reset the device.
A long press of the reset button will reset your device completely, reverting it back to its factory
state. This removes any locally stored personal data, such as your WiFi password. It will not
remove the device from your online account. When you hold the reset button, a countdown
will show up on the display letting you know when the reset will take place. If you release the
button before the countdown has nished, the reset will be canceled.
 Wave function
Wave in front of your device for a quick visual indication of your indoor air quality levels. The
glow signal will light up according to the overall air quality (green means good, yellow means
fair, and red means poor), and the display will change to show any levels that are fair or poor.
For details on sensor thresholds go to help.airthings.com
 Airthings App
Your app will update automatically as long as your device is connected to a WiFi network. The
Airthings App includes sensor values, historical graphs, and long and short-term averages. Use
the app to congure your View, set up notications based on sensor values, and more.
 Airthings Dashboard
The Airthings web dashboard lets you view, customize and analyze the sensor data from all of
your devices at a glance. You’ll also have access to trends and advanced analytics. Find out
more at airthings.com/dashboard
 Sensors
Read more about how to use and interpret the values reported by the sensors in your View
device here .

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INTEGRATIONS
All Airthings View devices share data to your mobile device as well as the Airthings Dashboard
—a free online platform that provides quick access to view, customize and analyze sensor data
from multiple Airthings devices. Go to airthings.com/dashboard for more info.
The Airthings View oers the possibility to use Amazon Alexa and Google Assistant to read out
your latest sensor measurements from any Airthings device that is connected via a Hub or
View product. Limitations to languages and regions apply. Please visit airthings.com for the
latest requirements and limitations.
The Airthings View also supports IFTTT, allowing users to create or access useful recipes for
their device to follow, and integrate with third-party products.
Sign up for our newsletter for the latest updates.
COMMON QUESTIONS AND
TROUBLESHOOTING

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You can nd answers to many common questions here: help.airthings.com
If you have other questions, you can contact the Airthings support team using the chat bubble
on our web page, in the app, or by sending an email to [e-mail]
TROUBLESHOOTING
CATEGORY PROBLEM / RESOLUTION
Adding to
your account
I can’t nd my View device when trying to add it to my app.
Bluetooth must be enabled on your smartphone. For Android,
GPS location must be enabled for Bluetooth low energy to
function properly.
You are not close enough to the device or there is wireless
interference. Keep your phone less than 1m / 3 ft away from the
device and search for it again.
The device is already registered to another account.
I am unable to connect my View to WiFi.
Your View device is only able to connect to 2.4 GHz WiFi
networks. If you have a dual band router with both 2.4 GHz and
5 GHz bands, make sure they have dierent names.
Also, make sure your router DNS settings are correct and that
you are connecting to your primary network.
Using your
View as a
hub for
other
Airthings
devices
I don’t see my Wave device when linking it to the View.
Bluetooth must be enabled on your smartphone. For Android,
GPS location must be enabled for Bluetooth low energy to
function properly.
You are not close enough to the Wave device or there is wireless
interference. Keep your phone less than 1m / 3ft away from the
Wave device and search for the device again.
Exit the “Link device” screen and re-enter to try again.
I don’t see my other View device when linking it to the View.

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A View device is only able to connect by WiFi, and cannot be
linked to an Airthings Hub, or another View device acting as a
hub.
I don’t see data coming from the Wave devices when linked to my
View.
Make sure the linking process was completed successfully in the
app.
The Wave device might be out of range. Move the device close to
the View for an hour and check if the App device overview
indicates a Hub connection by showing a signal strength bar,
then move the Wave back to its place and verify signal strength
in the app. If the connection stops again, you might need to
move the Hub to a dierent place.
Make sure your View is connected by WiFi. You can tell by
checking that data from the View is regularly updated in the app.
Also, make sure it is powered by USB. Your View will stop its hub
functionality whenever it is only powered by batteries.
I set my View to the wrong region. What should I do?
Please contact customer support to have it manually reset. After
a region reset, any Wave devices must be unlinked and the View
unpaired from your account before starting the setup over
again.
Display My display is ickering at times
This is normal, and is an eect of the display technology used.
My View is without power and batteries, but the display is still
showing.
This is normal, and is an eect of the display technology used.
My display is showing dierent values than those shown in the
App.
The App can sometimes take longer to update than the display,
especially if the device is powered by batteries.
Noise from
the device
My View will sometimes make a slight fan noise, is this normal?
View Plus and View Pollution uses a particle sensor with a small
fan, which can sometimes be heard if held close to the ear or in
a particularly quiet room.

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COMMON QUESTIONS
What is the range of the View when used as a hub?
The View will typically be able to reach linked Airthings devices anywhere in most homes. Tests
show that in most cases the range should be more than enough for a large family home.
Range may vary
depending on wall and oor materials, wireless interference, placement, and other factors.
How many devices can be connected to a View used as a hub?
The View can support up to 10 devices being connected to it.
What devices can be linked to the View when used as a hub?
The Wave Plus, Wave Mini and Wave Radon devices can be linked to your View.
Wave 1st gen (serial number 2900x) and other View devices cannot be linked to the View. If
you own multiple View devices, these will send data to your account in the Airthings cloud over
WiFi independently.
Can I retrieve data locally from the View?
This is unfortunately not possible. The data is encrypted in transit to the Airthings cloud and is
retrieved again through the Airthings Wave app or web dashboard at
https://dashboard.airthings.com .
Can I retrieve data over Bluetooth from the View, like I can with Wave devices?
No, View devices only support data transfer over WiFi. Bluetooth is only used for initial setup
and conguration.
How often will Wave devices send data through the View when used as a hub?
The Wave devices send in data every 5 minutes. Radon data (24 hour rolling average) is sent
every hour.
The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by
Airthings is under license.
Copyright Airthings ASA, 2022

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