AJAX DoorProtect User manual

DoorProtect User Manual
Updated March 26, 2021
DoorProtect is a wireless door and window opening detector designed for indoor use. It can
operate up to 7 years from a pre-installed battery and capable to detect more than one million
openings. DoorProtect has a socket for connecting an external detector.
The functional element of DoorProtect is a sealed contact reed relay. It consists of ferromagnetic contacts
placed in a bulb that form a continuous circuit under the effect of a constant magnet.
DoorProtect operates within the Ajax security system, connecting via the protected
radio protocol. Communication range is up to 1,200 m in the line of sight. Using the
or integration modules, DoorProtect can be used as part of third party security
systems.
The detector is set up via for iOS, Android, macOS and Windows. The app noties
user of all events through push notications, SMS and calls (if activated).
The Ajax security system is self-sustaining, but the user can connect it to the central monitoring
station of a private security company.
Functional Elements
Operating Principle
DoorProtect consists of two parts: the detector with a sealed contact reed relay, and the
constant magnet. Attach the detector to the door frame, while the magnet can be attached to
the moving wing or sliding part of the door. If the sealed contact reed relay is within the
coverage area of the magnetic eld, it closes the circuit, which means that the detector is
closed. The opening of the door pushes out the magnet from the sealed contact reed relay and
opening the circuit. In such a way, the detector recognizes the opening.
Attach the magnet to the RIGHT of the detector.
Jeweller
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ocBridge Plus
Ajax apps
Buy opening detector DoorProtect
1. DoorProtect
2. Big magnet (should be placed to the right of the detector)
3. Small magnet (should be placed to the right of the detector)
4. LED indicator
5. SmartBracket attachment panel (perforated part is required for actuating the tamper in case
of any attempt to dismantle the detector. Don’t break it out!)
6. External detector connection socket
7. QR code
8. Device switch
9. Tamper button

A small magnet works at a distance of 1 cm, and the big one — up to 2 cm.
After actuation, DoorProtect immediately transmits the alarm signal to the hub, activating the
sirens and notifying the user and security company.
Pairing the Detector
Before starting pairing:
Only users with administrator rights can add the device to the hub.
How to pair the detector with the hub:
For detection and pairing to occur, the detector should be located within the coverage area of
the wireless network of the hub (at the same facility).
The request for connection to the hub is transmitted for a short period of time at the moment of
switching on the device.
If pairing with the hub failed, switch off the detector for 5 seconds and retry it.
If the detector has paired with the hub, it will appear in the list of devices in the Ajax app. The
update of the detectors statuses in the list depends on the detector ping interval set in the hub
settings. The default value is 36 seconds.
Connecting to Third-Party Systems
To connect the detector to a third-party security central unit using the or
integration modules, follow the recommendations in the user manual of the respective
device.
States
1. Following the hub instruction recommendations, install the on your smartphone.
Create an account, add the hub to the app, and create at least one room.
Ajax app
2. Switch on the hub and check the internet connection (via Ethernet cable and/or GSM
network).
3. Make sure that the hub is disarmed and does not update by checking its status in the app.
1. Select theAdd Device option in the Ajax app.
2. Name the device, scan/write manually the QR Code (located on the body and packaging),
and select the location room.
3. SelectAdd— the countdown will begin.
4. Switch on the device.
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1. Devices

Parameter Value
Temperature The temperature of the detector. The temperature is
measured on the processor and changes gradually
Jeweller Signal Strength The signal strength between the hub and the detector
Battery Charge
Battery level of the device. Displayed as a percentage
Lid The tamper state, which reacts to detachment or
damaging of the detector body
Delay When Entering, sec The delay time when entering
Delay When Leaving, sec The delay time when exiting
Rex Indicates if the detector is routed through a radio signal
range extender
Connection The connection status between the hub and the detector
Primary Detector The primary detector status
External Contact The status of the external detector connected to
DoorProtect
Always Active If active, the detector is always in the armed mode
Temporary Deactivation
Shows the status of the device temporary deactivation
function:
Firmware The detector rmware version
Device ID The device identier
Setting Up
Setting Value
First eld The detector name, can be edited
Room Selecting the virtual room to which the device is assigned
Delay When Entering, sec Setting the delay time when entering
Delay When Leaving, sec Setting the delay time on exit
Delays in Night Mode Delay turned on when using night mode
Arm in Night Mode If active, the detector will switch to the armed mode when
using the night mode
Alarm LED indication
Allows you to disable the ashing of the LED indicator
during an alarm. Available for devices with rmware
version 5.55.0.0 or higher
Primary Detector If active, DoorProtect primarily reacts to opening/closing
External contact If active, the detector registers external detector alarms
Always active If active, the detector always registers opening/closing
Alert with a siren if opening detected If active, added to the systemare activated when
the opening detected
Activate the siren if an external contact opened If active, added to the systemare activated
during an external detector alarm
Jeweller Signal Strength Test Switches the detector to the signal strength test mode
Detection Zone Test Switches the detector to the detection area test
Attenuation Test
Switches the detector to the signal attenuation test mode
(available for detectors with rmware version 3.50 and
later)
Temporary Deactivation Allows the user to disconnect the device without
removing it from the system.
Two options are available:
2. DoorProtect
How battery charge is displayed in Ajax apps
No — the device operates normally and transmits all
events.
Lid only — the hub administrator has disabled
notications about triggering on the device body.
Entirely — the device is completely excluded from the
system operation by the hub administrator. The device
does not follow system commands and does not
report alarms or other events.
By number of alarms — the device is automatically
disabled by the system when the number of alarms is
exceeded (specied in the settings for Devices Auto
Deactivation). The feature is congured in the Ajax
PRO app.
By timer — the device is automatically disabled by the
system when the recovery timer expires (specied in
the settings for Devices Auto Deactivation). The
feature is congured in the Ajax PRO app.
1. Devices
2. DoorProtect
3. Settings
How to nd the rmware version or the ID of
the detector or device?
sirens
sirens
Entirely— the device will not execute system
commands or participate in automation scenarios,

The system can also automatically deactivate devices
when the set number of alarms is exceeded or when the
recovery timer expires.
User Guide Opens the detector User Guide
Unpair Device Disconnects the detector from the hub and deletes its
settings
Indication
Event Indication Note
Switching on the detector Lights up green for about one second
Detector connecting to the ,
and
Lights up for a few seconds
Alarm / tamper activation Lights up green for about one second Alarm is sent once in 5 seconds
Battery needs replacing During the alarm, it slowly lights up
green and slowly goes out
Replacement of the detector battery
is described in the
manual
Functionality Testing
The Ajax security system allows conducting tests for checking the functionality of connected
devices.
The tests do not start immediately but within 36 seconds by default. The starting time depends
on the ping interval (the paragraph on “Jeweller” settings in hub settings).
Installing the Detector
Selecting the location
Location of DoorProtect is determined by its remoteness from the hub and presence of any
obstacles between the devices hindering the radio signal transmission: walls, inserted oors,
large objects located within the room.
The device developed only for indoor use.
Check the signal level at the installation location
If the signal level is low (one bar), we cannot guarantee stable operation of the security system.
Take all possible measures to improve the quality of the signal! As a minimum, move the device
— even 20 cm shift can signicantly improve the quality of the reception.
If, after moving, the device still has a low or unstable signal strength, use the
.
The detector is located either inside or outside of the door case (window frame).
When installing the detector in the perpendicular planes (inside the case/frame), use the small
magnet. The distance between the magnet and detector should not exceed 1 cm.
When positioning the parts of DoorProtect in the same plane, use the big magnet. Its actuation
threshold — 2 cm.
Attach the magnet to the moving part of the door (window) to the right of the detector. The side
to which the magnet should be attached is marked with an arrow on the detector’s body. If
necessary, the detector may be positioned horizontally.
and the system will ignore device alarms and other
notications
Lid only— the system will ignore only notications
about the triggering of the device tamper button
Learn more about temporary deactivation of
devices
Learn more about auto deactivation of
devices
hub
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Battery
Replacement
Jeweller Signal Strength Test
Detection Zone Test
Attenuation Test
ReX radio signal
range extender

Installing the detector
Before installing the detector, make sure that you have selected the optimal location and it
complies with the guidelines of this manual!
Do not install the detector:
Connecting a Third-Party Wired Detector
A wired detector with the NC contact type can be connected to DoorProtect using the outside-
mounted terminal clamp.
We recommend to install a wired detector at a distance not exceeding 1 meter — increasing the
wire length will increase the risk of its damage and reduce the quality of communication
between the detectors.
To lead out the wire from the detector body, break out the plug:
1. Fix the SmartBracket attachment panels and the magnet using the bundled screws. If using
any other attachment hardware, make sure that they do not damage or deform the panel.
Double-sided adhesive tape may be only used for temporary attachment. The tape will run dry in the
course of time, which may result in falling of DoorProtect and actuation of the security system.
Furthermore, the device may fail from a hit.
2. Put the detector on the attachment panel. As soon as the detector is xed in SmartBracket,
it will blink with a LED signaling that the tamper is closed.
If the light indicator do not blink after installing in SmartBracket, check the status of the tamper in the
Ajax app and then the xing tightness of the panel.
If the detector is torn off from the surface or removed from the attachment panel, you will
receive a notication.
3. Put the magnet on the attachment panel.
1. outside the premises (outdoors);
2. nearby any metal objects or mirrors causing attenuation or interference of the signal;
3. inside any premises with the temperature and humidity beyond the permissible limits;
4. closer than 1 m to the hub.

If the external detector is actuated, you will receive a notication.
Detector Maintenance and Battery Replacement
Check the operational capability of the DoorProtect detector on a regular basis.
Clean the detector body from dust, spider web and other contaminations as they appear. Use
soft dry napkin suitable for equipment maintenance.
Do not use any substances containing alcohol, acetone, gasoline and other active solvents for
cleaning the detector.
The battery lifetime depends on battery quality, actuation frequency of the detector and ping
interval of the detectors by the hub.
If the door opens 10 times a day and the ping interval is 60 seconds, then DoorProtect will
operate up to 7 years from the pre-installed battery. Setting the ping interval of 12 seconds, you
will reduce the battery life to 2 years.
If the detector battery is discharged, you will receive a notication, and the LED will smoothly
light up and go out, if the detector or tamper is actuated.
Tech specs
Sensor Sealed contact reed relay
Detector actuation threshold
1 cm (small magnet)
2 cm (big magnet)
Tamper protection Yes
Socket for connecting wire detectors Yes, NC
Frequency band 868.0 – 868.6 MHz or 868.7 – 869.2 MHz depending on
the region of sale
Compatibility Operates with all Ajax , ,
,
Maximum RF output power Up to 20 mW
Modulation GFSK
Radio signal range Up to 1,200 m (any obstacles absent)
Power supply 1 battery CR123A, 3 V
Battery life Up to 7 years
Installation method Indoors
Protection class IP50
Operating temperature range From -10°С to +40°С
Operating humidity Up to 75%
Dimensions Ø 20 × 90 mm
Weight 29 g
Certication
Security Grade 2, Environmental Class II in conformity with
the requirements of EN 50131-1, EN 50131-2-6, EN 50131-
5-3
Complete Set
How long Ajax devices operate on batteries, and what affects this
Battery Replacement
hubs range extenders
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1. DoorProtect
2. SmartBracket mounting panel
3. Battery CR123A (pre-installed)
4. Big magnet
5. Small magnet
6. Outside-mounted terminal clamp
7. Installation kit
8. Quick Start Guide

Warranty
Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY COMPANY products is
valid for 2 years after the purchase and does not apply to the pre-installed battery.
If the device does not work correctly, you should rst contact the support service — in half of the
cases, technical issues can be solved remotely!
Technical support:
The full text of the warranty
User Agreement
[email protected]