Aktiv X1 User manual

X SERIES Manual v1:1.
Style, Reliability
and Comfort
(X1 - X2 - X3 - X4 - X5 - X6)
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Mobility, Comfort and Style.
TABLE OF CONTENTS
1.0 GENERAL INFORMATION ABOUT YOUR WHEELCHAIR
1.1 Major Components
1.2 Wheelchair Identication
1.3 Suitable Operational Conditions
1.4 User Description
2.0 ASSEMBLY INSTRUCTIONS
3.0 GENERAL OPERATIONAL INSTRUCTIONS
3.1.1 Unfolding
3.1.2 Folding
3.2 Adjusting Backrest Tension Straps
3.3 Flip Back and Removable Armrests
3.4 Foot/Leg Rests
3.5 Anti-Tipper Wheels
3.6 Quick Release Wheels
4.0 GENERAL SAFETY PRECAUTIONS
5.0 WHEELCHAIR ADJUSTMENTS
6.0 MAINTENANCE
6.1 General Maintenance Check
6.2 Normal Wear and Tear Components
6.3 Care for your Wheelchair
6.4 Troubleshooting
6.5 Repairing
7.0 DIMENSIONS AND SPECIFICATIONS
8.0 CERTIFICATION
9.0 WARRANTY
9.1 Warranty Description
9.2 Warranty Conditions
10.0 SERVICE LOG

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Congratulations and thank you for choosing the Aktiv Wheelchair - the ultimate in
design and engineering for maximum comfort and durability. It is important to read the
instructions in this manual carefully before use. Keep your manual in a safe place and
use it for future reference. This manual covers basic instructions such as assembly of
parts, safe operation, maintenance, warranty and serviceability.
Please ensure you keep your new Aktiv Wheelchair in good
repair, do not use if it appears to be damaged in any way.
GENERAL DESCRIPTION
You have purchased a standard style wheelchair built for general purpose use. It may be adapted
slightly to better suit your needs. Your wheelchair features a collapsible folding frame (side to side),
making it easy to transport and store. Your wheelchair is designed to be used with the occupant
seated at all times only. It features certain components that may be adjusted to make the wheelchair
more comfortable for you. Wheelchairs tted with large “self propel” rear wheels (with handrims) can
be propelled by either the occupant or by an attendant. Wheelchairs tted with smaller “transit” rear
wheels can only be propelled by an attendant.
FREEDOM HEALTHCARE EXCEL SERIES WHEELCHAIR MANUAL
Congratulations and thank you for choosing the Excel wheelchair- the ultimate in design and engineering
for maximum comfort and durability.
It is important to read the instructions in this manual carefully before use. Keep your manual in a safe
place and use it as a future reference. This manual covers basic instructions such as assembly of parts,
safe operation, maintenance, warranty and serviceability.
Please ensure you keep your new Freedom Healthcare Excel Wheelchair in good repair, do not use if it
appears to be damaged in any way.
GENERAL DESCRIPTION
You have purchased a standard style wheelchair built for general purpose use. It may be adapted
slightly to better suit your needs. Your wheelchair features a collapsable folding frame (side to side),
making it easy to transport and store.
Your wheelchair is designed to be used with the occupant seated at all times only. It features certain
components that may be adjusted to make the wheelchair more comfortable for you.
Wheelchairs fitted with large “self propel” rear wheels (with handrims) can be propelled by either the
occupant or by an attendent.
Wheelchairs fitted with smaller “transit” rear wheels can only be propelled by an attendant.

Mobility, Comfort and Style.
1
2*
3*
4
5
6*
7
8
9*
kg
max. user mass
135kg
observe warning labels
Aktiv X5
Wheelchair for indoor/outdoor use
serial number: xxFHCBRxx-xxxxxxxx
product code: X5
production date: dd/mm/yyyy
i
read user manual before use
ARTG No: XXXXX
Fig. 1A
Fig. 3
Fig. 1B
Fig. 2A
Fig. 2B
Fig. 2C
Fig. 2D
1.0 General Information about your Wheelchair
1.1 Major Components of your Wheelchair
1Frame
2Backrest *
3Seat *
4Rear Wheel
5Front Wheel
6Anti tipper *
7Push Handles
8Armrest
9Foot Rest *
models with tension strap backrests
will have a removable padded cushion
some models have a removable padded cushion
elevating legrest and amputee stump
supports available for all models
supplied standard on some models
1.2 Identify your Wheelchair:
1. Size 4 Hex Key
2. Size 5 Hex Key
3. Size 6 Hex Key
4. Multi Spanner
*not supplied with all models
Tools Supplied with your Wheelchair:
*may vary slightly between models
manufacturer’s trademark
product name
product description
product code
unique serial number
ARTG number
date of manufacture
warranty information
maximum weight capacity
general advise note
2YEAR WARRANTY
* conditions apply
1 year conditional warranty
on performance and
manufacturers defects

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1.0 General Information about your Wheelchair
1.1 Major Components of your Wheelchair
1.3 SUITABLE OPERATIONAL CONDITIONS
The wheelchair you have purchased is suitable for use indoors or outdoors, in smooth to moderate terrain.
It is not recommended for use over rough terrain, loose gravel or soft sand. The wheelchair should never be
immersed in water or be exposed to salt water or other corrosive materials. Clean your wheelchair thoroughly
after use in rainy or wet conditions to avoid corrosion.
1.4 USER DESCRIPTION
This wheelchair can be adjusted to t a range of body shapes and sizes. Specic adjustments to the wheelchairs
components will be shown throughout this booklet. Optional accessories and can be tted to all Aktiv chairs to
accommodate a wide variety of disabilities comfortably. Always consult with a trained health care professional
to nd which adjustments are required to make your wheelchair suit you best.
ASSEMBLY INSTRUCTIONS:
1. To remove or attach the rear quick release wheels press the detent release button on the axle with your
thumb and pull to remove or push to attach. (ref. g. 6)
2. Some wheelchair models are supplied with a separate seat cushion and backrest padding. They are simply
attached by velcro. Once the wheelchair is open, place the seat cushion and backrest padding on the chair so the
velcro sections attach to each other or so that the non slip surface is placed downwards against the sling.
3. Attach the footrest hangers by sliding it into the frame from the outside and then swinging it towards the front
allowing the catch to hold the footrest in place securely. Flip footrest down for feet to rest upon. (ref. g. 6) To remove
pull the release lever on the footrest hanger and swing to the outside of the chair. Lift the hanger off the frame.
MAX. USER
WEIGHT
130kg
50cm seat: 440mm-490mm
45cm seat: 410mm-440mm
40cm seat: 340mm-360mm
Designed to t
user height range
1470mm -1880mm
loosen
tighten
Fig. 5
Fig. 6
Fig. 7
Press quick release button
to install/remove rear wheel
Fig. 4

Mobility, Comfort and Style.
Warning
Fig. 8A
Fig. 8B
Fig. 8C
Fig. 9
3.0 GENERAL OPERATION INSTRUCTIONS
3.1 FOLDING/UNFOLDING WHEELCHAIR:
3.1.1 To Unfold:
Push down on each side of the seat as shown by
the arrows until the seat frame clips into position.
3.1.2 To Fold:
Pull seat up from the centre to release the
seat clips and fold wheelchair up completely.
HINT: Raising one wheel slightly off the ground
may help to open the wheelchair easier.
HINT: Raising one wheel slightly off the ground
may help to fold the wheelchair easier.
Do not open the wheelchair by pulling the handles or
the armrests apart. This can weaken the wheelchair
and cause possible harm to the occupant.
3.2 ADJUSTING BACKREST TENSION STRAPS
Some Aktiv Wheelchairs are supplied with backrest tensioned straps
(under backrest cushion) which are provided to provide better posture
support for users. The contour of the backrest can be adjusted slightly by
loosening or tightening straps. The straps only need to be set once.

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ip back
lever
armrest release
adjustment catch
height adjustment
release button
Fig.10A
Fig.10B
Fig.11A
Fig.11B
Fig.11B
Fig.12
Fig.13
X
3.3 FLIP BACK AND REMOVABLE ARMRESTS
Some Aktiv Wheelchairs are tted with ip back and removable
armrests designed for transferring out of or into the wheelchair from
the side. Depress the lever at the front of the armrest frame to allow
the armrest to ip back. Pull armrest release lever to remove armrest
completely.
Your wheelchair maybe be equipped with height
adjustable armrests. Press the release button on
the armrest shaft and push/pull to desired height.
3.4 FOOT/LEG RESTS
Aktiv Wheelchairs are equipped with swing away and ip up foot
plates (refer to Assembly instructions for installation). Foot plates
need to be ipped up or swung away when transferring out of the
wheelchair. Foot rests can be removed completely for transportation
or storage purposes. DO NOT stand on foot plates as this will cause the
wheelchair to tip over.
Foot plates should be adjusted correctly to provide comfort and
support to the occupant. Always ensure that foot plates are adjusted
so that there is even pressure distribution on seated body parts.
Excessive pressure on contact points may lead to serious discomfort
or skin leasions. Always consult with a trained healthcare professional
when adjusting footplates. Foot plates can be adjusted by loosening or
removing the footplate adjustment screw (at the rear of the foot rest
hanger) and sliding to the desired length. Always ensure that the screw
is tightened once adjusted and the foot plate is secure.
Warning: Footplates should not be
adjusted lower than 70mm from the ground
Elevating legrests are available as an option for your wheelchair.
They t to the wheelchair frame in the same way that the standard
foot rests do. The Elevating leg rests can be raised towards horizontal
for occupants who have difculty bending their knees. Similar
considerations are needed when adjusting elevating leg rests. Always
consult with a trained healthcare professional when adjusting elevating
leg rests. Anti-tipper wheels are required for users that regularly ascend
ramps steps or steep inclines. They are a safety device that can be tted
by your wheelchair supplier to prevent the wheelchair from tipping
backwards when the centre of gravity of the wheelchair is shifted to
the rear. Release adjustment catch and slide anti-tipper wheel vertically
to desired height.
3.5 ANTI-TIPPER WHEELS
adjustment catch Your wheelchair may be tted with quick release
wheels for easy transportation and compact storage. Refer to the
assembly instructions on installing and remove quick release wheels safely.
Warning:Quick release wheels must be re-installed
properly to avoid wheel from sliding out causing harm to
occupant during use.

Mobility, Comfort and Style.
4.0 GENERAL SAFETY PRECAUTIONS
The safety of the user requires close attention to ALL safety warnings in
this manual. The user must always be aware of the centre of gravity of the
wheelchair when attempting to reach for objects in a forward motion
or down between the user’s knees. For extra stability, we recommend the
use of the safety belt included as an additional safeguard. Lifting of the
wheelchair by any detachable parts is not recommended as it may result in
injury to the user or an assistant.
Please adhere to ALL WARNINGS and CAUTIONS in this manual
and read the safety instructions carefully prior to use.
DIAGRAM 1.
This wheelchair is equipped with non-weight bearing footplates which are
designed only to hold the user’s legs in a comfortable position whilst seated.
WARNING!
Always place feet rmly on the ground when transferring off or onto
the wheelchair. DO NOT stand on the wheelchair footplates. This will
result in the wheelchair tipping forward and will cause serious injury.
DIAGRAM 2.
Always engage rear wheel park brake, ip footrest up and swing leg rest
away (if required) whilst transferring on or off the wheelchair.
WARNING!
Failing to engage the rear wheel park brake will result in the
wheelchair to move backwards whilst transferring. This can cause
serious injury.
DIAGRAM 3.
Always ensure all 4 wheels are in complete contact with the ground whilst
operating the wheelchair.
WARNING!
DO NOT tip the wheelchair backwards and allow the front wheels to
leave the ground as the user may fall backwards and injure themselves.
DIAGRAM 4.
Whilst out and about, always use ramps or elevators provided.
WARNING!
DO NOT attempt to descend down stairs or pavements or escalators
without an attendant. Failing to acquire help in these situations will
result in injury.
DIAGRAM 5.
It is strongly recommended this wheelchair be equipped with anti-tipping
wheels (standard on some models) if the user requires manoeuvring on ramps
or steep inclines.
WARNING!
Failing to use anti-tippers on an incline will result in injury.
4
1
3
2
5

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DIAGRAM 6.
DO NOT attempt to reach for an item in front of the wheelchair, instead pull
up next to the item and reach for it from the side of the wheelchair.
WARNING!
Failing to reach for items from the side will result in the wheelchair
tipping forward and serious injury will occur.
DIAGRAM 7.
Ensure that the front castors are facing forward when attempting to pick up
an item from the side to ensure stability of the wheelchair.
WARNING!
Failing to move the front castors to face forward will result in instability
and will cause the user to loose balance which will result in injury.
DIAGRAM 8.
Whilst reaching for items from the side of the wheelchair, ensure it is as close
to the wheelchair as possible to prevent the user from stretching their upper
body out of the wheelchair.
WARNING!
Stretching too far out of the wheelchair will cause the wheelchair to
tip sideways resulting in injury to the user.
DIAGRAM 9.
The user must never turn their upper body rearward to reach behind the
wheelchair. Instead, position the wheelchair as close to the item as possible,
face the front castors forward and reach back only as far as the arm will
extend without changing the sitting position.
WARNING!
DO NOT stretch or reach behind the backrest to pick up an item as this
will cause the wheelchair to tip backward resulting in injury.
DIAGRAM 10.
Only use bags specically designed for wheelchairs, allowing for even weight
distribution at all times.
WARNING!
Carrying excessively heavy wheelchair bags will result in the wheelchair
tipping backwards and will cause the user injury.
DIAGRAM 11.
When assisting an occupant onto or off a wheelchair, ensure wheels are
locked; castors are facing forward and foot plates are swung up and away.
WARNING!
Failing to lock wheels will cause the wheelchair to move away and
applying weight to the footplates whilst transferring will cause the
wheelchair to ip forward. Failure to observe these warnings whilst
transferring will cause injury to both the occupant and the attendant.
10
-
6
8
9
7
11

Mobility, Comfort and Style.
REAR SEAT HEIGHT
FRONT SEAT HEIGHT
hole 1
hole 2
hole 3
Determine Front Seat Height by adjusting the vertical position of the front wheel
Front Seat Height
standard 6” (150mm) front wheel 5” (125mm)front wheel
Front Axle
Position
Hole 1 554.5mm 542.0mm
Hole 2 570.0mm 557.5mm
Hole 3 585.5mm 573.0mm
hole 1
hole 2
hole 5
hole 3
hole 4
Determine Rear Seat Height by adjusting
the vertical position of the RearAxle Plate
Rear Seat Height
Rear Axle
Plate Position
Hole 1 503.0mm
Hole 2 517.0mm
Hole 3 531.0mm
Hole 4 545.0mm
Hole 5 559.0mm
seat width 51cm
AKTIV X6 ADAPTABLE WHEELCHAIR
seat width 46cm
DETERMINATION OF SEATHEIGHT/RAKE
Other customer seating requirements
G.
Armrest Height min70cm max77cm specify...........
Standard Seat Cushion, Medium density foam 5cm thick
Optional 100% Waterproof Surecheck Fabric Upholstery
Freedom Healthcare Preferred Seat Cushion Product Code.....................
F. BACKREST: Available with an angle adjustable backrest. Please select your preferred backrest angle.
ARMREST: Available with a height adjustable armrests. Please specify your prefered armrest height.
H. LEGREST: Available with a height adjustable swingaway footrests as standard or with height adjustable elevating legrests as optional. Please
choose your preferred leg/foot rest and specify your preferred footrest height from floor and fore/aft position of footplate. Heel straps included.
Footrest length min34cm max42cm specify...........
Footplate Position forward centre rear
I.
Wheelbase 45.5cm 46.5cm 47.5cm 48.5cm 49.5cm 50.5cm
WHEELBASE: Available with an adjustable wheelbase to aid with personal manoeuvrability and balance requirements. Please specify your
preferred wheelbase (measured from centre of axles)
J.
Standard Pneumatic Tyre
TYRES: Available with three tyre options.
Low Resistance High Pressure Pneumatic Tyre Low Maintenance Airless Polyurethane Tyre
M. UPHOLSTERY: Available with a waterproof upholstery option
Standard 13cm castors with spring loaded suspension
K. CASTORS: Available with two front castor options
Optional 15cm (6in) non suspension castor
L. HANDLE BAR: Available with height adjustable handle bars. Please specify preferred handle bar height from floor
Handle Bar Height min90cm max95cm specify...........
Wheelguards
Lap belt
Ivy Pole
Oxygen bottle holder
Total labour cost
N. LABOUR COSTS: The above mentioned adjustments may incur a labour cost
OPTIONAL EXTRAS:
O.
Total cost
P. TOTAL COST:
A.
Backrest Height 46cm 48.5cm
Backrest Angle 90deg 95.6deg 101.2deg 106.8deg 112.4deg
SEAT: Available in two seat widths. Please select the seat width of your choice.
B. SEAT:Available in four seat depths. Please select the seat depth of your choice.
D. SEAT HEIGHT: Refer to the Seating Diagram Overleaf for available seat heights for this model.
C. CUSHION: Supplied with a 5cm thick medium density foam cushion as standard. However there is a variety of other wheelchair cushions
available in the Freedom Healthcare range that may better suit your specific needs. Please choose the wheelchair cushion you prefer.
E. BACKREST: Available with two Backrest Heights. Please select your preferred backrest height of your choice.
seat width 51cm
AKTIV X6 ADAPTABLE WHEELCHAIR
seat width 46cm
ADAPTABLE WHEELCHAIR OPTIONS
Seat Width 45cm 50cm
Floor to Seat Height at Front ...................... Floor to Seat Height at Rear ......................
Seat Depth 40cm 43cm 46cm 49cm
Standard Swingaway Legrest Articulating/Elevating legrest Stump Support
example only! may not be suitable for your particular wheelchair
.
Adjustment Carried out by:
(company) Signature
Date
5.0 WHEELCHAIR ADJUSTMENTS.
The wheelchair you have purchased is supplied to a general industry standard conguration and setting.
This wheelchair may have adjustment capabilities such as:
• Seat height/angle adjustment,
• Seat width adjustment,
• Seat depth adjustment,
• Backrest height adjustment,
• Backrest angle adjustment,
• Footplate plate adjustment,
• Rear wheel position adjustment, etc.
Please refer to the wheelchair prescription form (available from your dealer on request)
for a full list of adjustments available on your wheelchair.
NOTE: Prescription forms are not available with some basic (non adjustable) wheelchairs.
An example of a wheelchair prescription form is shown below.
Please consult with a trained health care professional for the correct adjustments required to make your
wheelchair best suit your needs. Any re-adjustments must be made by an authorised Aktiv Wheelchairs technician.
Any adjustment made must be carried out by an authorised Aktiv Wheelchairs dealer or technician.
Failure to do so will void the warranty! It is essential that any adjustments made to your wheelchair be reordered
for warranty purposes in the table below.

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6.0 MAINTENANCE
Protect your Aktiv Wheelchair, and ensure safety during use with regularly servicing and maintenance checks. Early
detection of problems can prevent unnecessary costs or injury. Follow the maintenance and servicing requirements
shown in the table below. Remember to always use genuine Aktiv Wheelchair spare parts and have your
wheelchair serviced by an authorised Aktiv Wheelchair technician.
Weekly Checks Monthly Check Periodic Checks Yearly Checks
Wheelchair rolls straight.
Inspect for bent or broken
spokes.
Check tyre pressure.
Check rear and front cas-
tors for wobbles.
Wheelchair opens easily.
Inspect tyres for at spots
and wear.
Rear wheels spin freely
with brake disengaged.
Axle nuts and sealed
bearings tensioned cor-
rectly.
Cross brace bolt secure
but not over tightened.
Tears or separations on
upholstery.
Locks engage easily.
Bending or fatigue on
cross brace.
A full service to check all
prior mentioned checks as
well as signs of fatigue on
the frame.
6.1 GENERAL WHEELCHAIR MAINTENANCE CHECK
6.2 NORMAL WEAR AND TEAR COMPONENTS
The following components are the most common (but not limited to) items that may be periodically
replaced due to normal wear and tear. The lifespan of these components depends largely on the frequency
of maintenance checks:
• Tyres and tubes,
• Front wheel,
• Hand grips,
• Seat and backrest upholstery,
• Bearings,
• Footplates, and
• Brakes
The normal wear and tear of these items are not covered by the manufacturers warranty on this wheelchair.
6.3 CARE FOR YOUR WHEELCHAIR
1. Clean product with soapy water or mild detergent only. Do not use harsh, caustic or
abrasive cleaners as this will void your warranty. Always rinse off soap residue after use.
2. This product is not suitable in highly corrosive environments such as the beach and swimming pools.
3. Adhere to the maintenance schedule shown above to ensure longevity and safe use of the product

Mobility, Comfort and Style.
SYMPTOM
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selttar/skeeuqS
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gninruthsiggulS
tfelsreevriahC
thgirsreevriahC
POSSIBLE CAUSE AND CORRECT SOLUTION
Tyre pressure maybe incorrect or unbalanced. Insure
thatpressure is correct and equal in bothwheels
Nutsand/or boltsmaybe loose.If so, tighten.Bolts
shouldbe snug.
Rear wheelsand/or casters may be adjusted
improperly.Insure thatboth rear wheelsare mounted
in identical positions, and that casters are mountedin
identical positions.
Bearingscouldbe worn.
Caster stem(s)maybe adjusted improperly.Correct
adjustment
6.4 TROUBLESHOOTING
Your Aktiv Wheelchair is supplied with factory settings and congurations as standard. Sometimes your wheelchair
may need to be adapted to suit your needs better. Constant use requires rigid maintenance, especially if the
wheelchair has been altered. The following troubleshooting guide lists several common problems with that may
occur, and offers corrective actions for each. We recommend the use of only genuine Aktiv Wheelchair replacement
parts. Please contact your dealer for a list of spare parts for your wheelchair.
If you have a problem that cannot be solved in the troubleshooting
table, we recommend that you contact your dealer, or Aktiv Wheelchairs.
6.5 REPAIRS
Only those parts that are removable (without tools) are suitable for replacement and tment by the user. The
repair of these parts must be carried out by an authorised service agent. These parts include, but are not limited to;
Foot/leg rest assemblies, Armrest assemblies, Push handles and hand grips, Quick release rear wheels.
Maintenance checks mentioned in table 6.1 are suitable to be carried out by the user. Any repairs required
therefore must be carried out by and authorised service agent. In the event that the wheelchair is loose, unstable
or has signs of fatigue such as cracks, tears or splitting please return the entire wheelchair to an authorised service
agent for immediate attention and repair. To return the entire wheelchair for repair, ensure footrests and cushions
are removed and packaged separately.
Fold wheelchair and pack securely into a large carton. Return address details must be shown clearly on the
packaging. Replacement parts are readily available, and can be ordered in by your authorised service agent from
the manufacturer. Find an authorised service in your area by contacting: Aktiv Wheelchairs

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Test Method Test Title Performance/Results
AS3696.1 Determination of
static stability
Stable on a slope of 15
a) with locked brakes in fore direction
b) with locked brakes in aft direction
c) with unlocked braked in aft direction
d) with locked brakes in the transverse direction
AS3696.3 Determination of
the efciency of
brakes
b) Parking brakes hold on a slope of 10
AS3696.8 Static,impact and
fatigue strength
Pass
Values
Test Method Test Title Performance/Results
AS3696.5 Determination of
all overall dimensions,
mass and turning
space
a) Length
b) Length without footrest
c) Width
d) Folded length
e) Folded width
f) Folded height
g) Mass
h) Turn-around width
i) Handrim Diameter
h) Propelling wheel diameter
ISO/DIS 7176-7 Determination of
seating dimensions
a) Seat plant angle
b) Effective seat length
c) Maximum seat width
d) Seat surface height
e) Backrest angle
f) Backrest height
Values
to be
included
when
results
become
available
to be
included
when
results
become
available
7.0 DIMENSIONS AND SPECIFICATIONS
Below are the performance and dimensional attributes of the wheelchair,
tested in accordance with AS3695 by a NATA accredited testing laboratory.
PERFORMANCE ATTRIBUTES OF THE TEST WHEELCHAIR

Mobility, Comfort and Style.
8.0 CERTIFICATION
Certication Aktiv Xseries wheelchair have been rigourously tested for their purpose
copies of crash test performance certicates and CE certicates available on request.

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9.0 WARRANTY
9.1 WARRANTY DESCRIPTION
5 Years.
The frame of the wheelchair shall be covered by a 5 year conditional warranty against faults or breakages attributable to
faulty manufacture. Denition of the Frame: The frame is the main structure of the wheelchair onto which the various
components are tted to complete the chair. This includes the cross brace and seat base, but not those components,
such as the seat that are tted to it. The frame does not include any removable part of the wheelchair, including those
components that require tools for removal. This includes, but is not limited to the entire backrest assembly (including
upright canes), Footrests, Armrests, Wheels and Castors, Brakes, Brackets, Upholstery and other Optional Accessories.
1 Year
The various accessories that are tted to the frame including, but not limited to the entire Backrest Assembly (including
upright canes), Footrests, Armrests, Brackets, Upholstery and other Optional Accessories are covered by a 1 year
conditional warranty against faults or breakages attributable to faulty manufacture.
9.2 CONDITIONS
The warranty commences from the date of purchase. A proof of purchase clearly showing the date of purchase and
the dealer’s name and details must be produced in order to claim for a warranty repair or replacement. Any warranty
claims within the warranty period will be assessed and proven to be defective by an authorised Aktiv Wheelchairs
technician before any parts are repaired or replaced. Warranty claims will not be accepted without proof of purchase.
This warranty does not extend to freight charges incurred to return the wheelchair to the dealer or to Aktiv Wheelchairs
for repair or replacement. The above mentioned warranties are for faults or breakages caused during normal domestic
use attributable to only faulty manufacture. This excludes defects or injury caused by or resulting from corrosion, misuse,
abuse, neglect, accidental damage, improper assembly, improper voltages, vermin infestation, or any alteration that
effects the reliability of the product. Items affected by normal wear and tear are not covered by warranty. This includes,
but is not limited to wear on tyres, wheels and bearings, seat and backrest upholstery, armrest pads, push handle grips
and brake shoes.
Any alteration that is required to the wheelchair to enhance its function as a request by a qualied Medical
Practitioner will require a written endorsement from a Aktiv Wheelchairs engineer. Any alteration carried out
without written endorsement will void the warranty. The length of the warranty period may be adjusted at the
discretion of a Aktiv Wheelchairs engineer depending on the type of alteration carried out. Any alterations or
adjustments carried out without the use of genuine Aktiv Wheelchairs parts will void the warranty. Products will only be
replaced under warranty if the fault cannot be repaired. Faulty components that cannot be repaired will not warrant the
replacement of the entire product, but will be limited to the replacement of the faulty component only. Every replaced
or repaired part shall under the same warranty conditions of the wheelchair.
The warranty period of repaired or replaced parts shall not extend beyond the original warranty period of the
wheelchair. Any extended warranties offered by dealers are not part of the warranty offered by Aktiv Wheelchairs. Any
claims resulting from an extended warranty arrangement will not be accepted by Aktiv Wheelchairs. The specications in
this manual are general, and may differ slightly from your wheelchair. Warranties cannot be claimed on discrepancies of
information in this manual to the specications of your wheelchair, unless it is proven to be genuine manufacturing fault.
Any warranty claims must be processed through the dealer from which the wheelchair was purchased. in the event that a
dealer does not satisfy their obligation to process a warranty claim, please contact your agent.

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Murray’s Medical
Airton Park - Airton Rd - Tallaght - Dublin 24
TEL: [phone] - [email protected]