Alcatel-Lucent OmniTouch 8012 User manual

Alcatel
-Lucent 8012
User Guide
Date:
13 November 2015
btas.com.au

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Table of Contents
Getting to Know your Telephone ..........................................................................................................................................................3
Phone Description .............................................................................................................................................................................3
Using your Telephone ............................................................................................................................................................................4
Making a Call......................................................................................................................................................................................4
Receiving a Call ..................................................................................................................................................................................5
Call Log...............................................................................................................................................................................................6
During a Conversation.......................................................................................................................................................................7
Keep in Touch .......................................................................................................................................................................................10
Set up your Phone ................................................................................................................................................................................12
Programming your Personal Directory ..........................................................................................................................................12
This document is intended for the addresses(s) or entity named above and contains information that may be commercially
sensitive and confidential. Any dissemination, distribution or copying of this document is strictly prohibited without first
obtaining written consent from BTAS Pty Ltd (ABN 93 050 331 925).

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Getting to Know your Telephone
Phone Description
ALPHA-NUMERICAL KEYPAD.
Start call key.
EEnd Call Key
U Up Down navigation key to navigate within menus, select menu, confirm a choice.
C key to erase a character when entering a number or string of characters.This key is also used to navigate back
one menu level
Return to idle screen
Quick access to the phone’s main features
Mute key: Press the Mute key during a conversation to prevent your contacts from hearing you.
To adjust the loudspeaker or handset volume up or down
Hands-free/Loudspeaker Key: To make or answer a call without lifting the receiver
Access the voice mail feature or the list of missed calls
A wideband speaker for optimized sound
LED : Arrival of a new call (Flashing ).

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Stable foot.
One 3.5 mm headset connector (8012 only).
Various connections to allow phone extensions
> One 10/100 Ethernet connection to connect to enterprise LAN network (8002
set).
> Two 10/100/1,000 Ethernet connection to connect to enterprise networks and a PC (8012 set).
> 1 mini-USB connector for a specific AC/DC power supply. To be used only if your
phone requires an
external power supply. Please refer to your installer.
> 1 RJ9 connector for a corded handset.
Using your Telephone
Making a Call
CALL BY DIALLING YOUR CORRESPONDENT'S INTERNAL NUMBER
OR
Dial directly number
Take the handset off the hook
OR
Start call key
OR
Hands-free key
Dial the number
MAKE A CALL USING THE PERSONAL PHONE BOOK (DIRECTORY )
Directory (In idle state)
OR
From directory (If you have taken the line )
Select your correspondent from the list
If you have taken the line (with the handset or the hands free), the selected correspondent is automatically called.

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Call
Take the handset off the hook
CALL BY NAME
Access the dial by name feature
OR
Communications
Select the dial by name feature
Enter the name of your correspondent
Select the correspondent
Start the Call
REDIAL LAST NUMBER
To Redial the last outgoing call.
Start call key
Call back the last dialled number
TO REDIAL FROM MEDIA LIST
Long press on the start call key
Select the number to redial from the last dialed numbers
Receiving a Call
STOP THE RINGER
Once
OR
Silent

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REJECT THE CALL DISPLAYED
Twice
OR
Reject the call
ANSWER THE CALL
Lift the receiver
OR
Start Call Key
OR
Hands-free Key
OR
Take Call
INTERPHONY
When activating the interphony mode, all incoming calls are automatically answered by the phone in idle state
Press the interphony (mute) key
When the light associated with the key is lit (blue), the feature is activated
Call Log
If you are away from your desk, you can consult the call log when you come back. You can consult incoming calls, missed calls
and outgoing calls
Call Log
Incoming Calls
Outgoing Calls
Missed Calls
Once you have selected an entry, you can:
Call the correspondent
Save the entry in the local directory
Delete the entry
Delete all entries from the call log
You can have up to 25 entries for each type of call (incoming, outgoing or missed calls).

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During a Conversation
MUTE, SO THAT YOUR CORRESPONDENT CANNOT HEAR YOU
Press the mute key during a conversation to prevent your contacts from hearing you.
Disable Microphone
The button is lit steady
Press the mute key again
Resume the conversation
The key is no longer lit
MAKING A SECOND CALL DURING A CONVERSATION
New Call
Number of second correspondent
OR
From directory
Select your correspondent from the list
OR
Dial by last name
Select your correspondent from the list
TOCANCEL YOUR SECOND CALL AND RECOVERTHEFIRST
Display the second correspondent
Enquiry off
OR
Hang-up
THE SECOND CALL IS ENDED
Display the first correspondent
Retrieve Call

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You are in conversation with your first correspondent again.
ANSWERING A SECOND CALL DURING A CONVERSATION
You are in conversation and a correspondent is trying to contact you:
For a duration of 3 seconds the name of the second correspondent appears on the phone display
Start call key
After the 3-second duration, the name of the correspondent doesn't appear anymore on the phone display
Display the second correspondent
Take call
The first call is on hold
TO RETURN TO YOUR FIRST CALLER AND END THE CONVERSATION IN PROGRESS
You are in conversation with the second correspondent and the first one is on hold. You are in conversation with the second
correspondent and the first is on hold
Display the second correspondent
Enquiry off
OR
Hang-up
The second call is ended.
Display the first correspondent
Retrieve
You are in conversation with your first correspondent again.
PLACING A CALL ON HOLD (HOLD)
You are in conversation with one caller
Put on hold
Your call is placed on hold
Retrieve the correspondent on hold.
Retrieve

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SWITCHING BETWEEN CALLS (BROKER CALL)
You are in communication with the first correspondent and the second is on hold.
Display the second correspondent
Retrieve
Your first call is placed on hold
TRANSFERRING A CALL
Youareincommunication with a first correspondent.
New call
Call the recipient of the transfer
Before the second correspondent picks up
Display the second correspondent
Transfer to
The two correspondents are connected
Return to idle screen
Youareincommunicationwithtwocorrespondents.
Select the current correspondent
Transfer
The two correspondents are connected
Return to idle screen
THREE-WAYCONFERENCE
You are in communication with a first correspondent. A second correspondent is on hold
Select the current correspondent
Conference
You are in conference mode
To end the conference:
Select one of the correspondents
End conference

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OR
Hang-up
If you initiated the conference, when one of your correspondents leaves the conference,
you stay in
conversation with the other correspondent.
If you initiated the conference, you can leave the conference and put your two
correspondents in conversation
Transfer
Your two correspondents are in conversation
SENDING DTMF SIGNALS
During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a
remotely consulted answering machine. By default during a communication, your telephone in SIP mode is configured to send
codes in voice frequency: enter these codes directly using the keys on your telephone. For more information regarding this
configuration, contact the person in charge of your installation
ADJUST AUDIO VOLUME
During a call, to adjust the volume of the loudspeaker, receiver or headset:
Adjust audio volume
Keep in Touch
INFORMATION ABOUT THE PHONE
Who am I?
DIVERTING CALLS TO ANOTHER NUMBER (IMMEDIATE DIVERSION)
Routing
Display the forwarding status (active/inactive)
Immediate forward
Enter the forward destination number
If needed, use the "C" key to erase characters
Note : You can continue to make calls but can only receive calls on the phone to which you have forwarded your calls