Alcatel 2002D User manual

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MARATHON
2002D
Note: this manual can be modified without prior notice on the characteristics of described
equipment. Please download from Support website for the latest versions.

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1.0
2017-03-20
Preliminary Draft
Xiaolong Yang
James Huang
Rev.
Date
Modification description
Prepared By
Checked By
Approved By

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Content
1. Level 1 repair process....................................................................................................................4
2. General Information about the product........................................................................................4
3. Product Label...................................................................................................................................6
3.1.Label Zone definition......................................................................................................................6
3.2.Commercial product Label example.............................................................................................7
3.3.IMEI label print instruction .............................................................................................................7
3.4.Level 1 (L1) repair Spare Part List................................................................................................8
3.5.Accessories......................................................................................................................................8
3.5.1. Charger......................................................................................................................................8
3.5.2. Headset......................................................................................................................................9
3.6.Maintenance policy.........................................................................................................................9
3.6.1. For handset:..............................................................................................................................9
3.6.2. For standard accessories (charger and USB cable) ........................................................10
3.6.3. Engineer functionalities.........................................................................................................10
3.6.4. User Data Format reset introduction...................................................................................10
3.7.Product maintenance....................................................................................................................11
3.8.Warranty check..............................................................................................................................11
3.9.IMEI Check.....................................................................................................................................12
3.10. Humidity sensitive sticker Check.........................................................................................12
3.11. Visual Mechanical inspection...............................................................................................14
3.12. Accessories inspection..........................................................................................................14
3.13. Product maintenance steps..................................................................................................14
4. Software download .......................................................................................................................17
4.1 Install driver....................................................................................................................................18
4.2 SW download process..................................................................................................................20
4.3 Change CU.....................................................................................................................................23

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1. Level 1 repair process
Please refer to <L1 repair process flow chart> in support (CSS/RSH) website for details.
2. General Information about the product
MARATHON (2002D) is a SC6531D chipset with 312MHz, MP3/BT, WEB browser etc functions. It can work
on GSM 850/900/1800/1900.
Detail specifications
Project Name
MARATHON
Commercial Name
2002D
General
2G Network
GSM 850/900/1800/1900
OS
ThreadX
Chipset
SC6531D
CPU Frequency
312MHz
Design
Dimensions (mm)
122x51.5x14.2
Estimated Weight (g)
90
Form Factor
Bar
Side Keys
No
Removable battery cover
Yes
Design Doc Version
Marathon_Des_Doc_(V1.0b)_20161017
Color Variants
P1 color: Cocoa Gray, Pure White
P2 color: Sapphire Blue

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Display
Main LCD Size (inch)
2.4"
Main display resolution
QVGA(240X320)
Main LCD Type
TN,65K
Brightness (nits) - in
[Minimum] [Max]
200 cd/m2
Audio
Audio design specific
3 in 1
Number of speakers
1
Available Ports
Card slot
Dual SIM+ SD Card
Capacity of Multiple SIM
Card (Number)
Dual SIM
SIM Slot 1
3FF (Micro-SIM)
SIM Slot 2
2FF (Mini-SIM)
TF card slot
Yes
Hot swap
No
Audio Jack
3.5mm audio jack
Charging Port
Micro-USB
Memory
Storage
4MB
RAM
4MB
External storage
Up to 32GB SD Card
End User Space
40KB
Data
2G Data
GPRS
Rear Camera
Number of pixels
0.08MP Default
Focus
FF
Image Sensor
BF3A01
Sensor Size
1/15
Sensor Pixel size
2.55*2.55
Lens Apeture size
1/10
Lens (Wide angle/ FOV)
TBC
Video
Video Playback: QVGA@25fps
Video Capture: QVGA@14fps
Battery
Typical Capacity (mAh)
1800
Battery type
Hardpack
Charging Time
4 hours
Standby time
700h (2G)
Talking time
12h (2G)
Connectivity
Radio
Yes
Wireless FM
Yes
Bluetooth
Yes
Bluetooth supported version
BT 2.1 + EDR
USB Data Transfer
Yes
USB Charging
Yes

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Others
Torch Light
Yes
3. Product Label
3.1. Label Zone definition
(CPE000441AC0-------- 18×23.5 mm)

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3.2. Commercial product Label example
2002D-3BALBD1
IMEI Sample
V01---caifu
3.3. IMEI label print instruction
Please refer to < IMEI label print by Zebradesign 0.1> in support website (CSS/RSH) for details.
Date code
Code name
CU reference
IMEI

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3.4. Level 1 (L1) repair Spare Part List
Please get the latest SPL in Forlog system
3.5. Accessories
3.5.1. Charger

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3.5.2. Headset
3.6. Maintenance policy
This chapter describes the maintenance of the 2002D series. The following operations can only be
performed by authorized repair centres.
General
Main L1 maintenance operations are as following:
3.6.1. For handset:
1) Warranty check
2) Functional test
3) SW downloading
4) Replacement of the defective device.

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3.6.2. For standard accessories (charger and USB cable)
1) Warranty check
2) Functional check
3) Replacement of the defective accessory
3.6.3. Engineer functionalities
Code
Description
Input *#06# in the dial pad
To check the IMEI number
Input *#458# in the dial pad
Check current software version
Input *#09# in the dial pad
Enter Auto Test mode (refer to 3.13)
Long press “#” key + “power on” key
End user format
3.6.4. User Data Format reset introduction
i. How to use?
Press “#” key + “Power on”Key at power off mode to enter user data format mode.
You will be asked “Restore factory settings” After you select “OK”, the sequence will be entered
with reminder “Please wait.” The phone will auto switch on when reset finishes. Please do not
manipulate the phone or remove the battery during this process. Or you can press “cancel” to
exit this reset interface and power on the phone.
ii. When to use?
If you cannot start your handset
Or when you start your handset, there will be something wrong with it, like cannot charge or
cannot charge normally.
Iii．What will happen when use “End User Format” function?
It will format FAT area, and your handset will go back to factory default setting. Whatever
saved or set in the handset will lose.

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NOTE: before using “End User Format”, please remind end user to make sure that they accept go
back to factory default setting and lose all information in the handset.
3.7. Product maintenance
Recommendations for product test.
A Battery with fully charged
A SIM card to perform live call test.
A PC with below configurations:
CPU: Pentium 1.6 GHz or above;
RAM: 2GB or above;
Operation system: Windows2000/XP/Vista/Windows 7/8/10
USB port
Internet connection with minimum internet speed of 8Mb/s
An ampere meter to test the charger output current.
3.8. Warranty check
1. Check the warranty status of the product on Proof Of Purchase (POP)
2. Check the manufacturing date. Using the date code on commercial product label and match it with the
date code matrix hereafter.

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Note:
3.9. IMEI Check
Power on the handset, enter *#06# at the dial mode.
Please make sure that the IMEI number in the memory of the product is matching the IMEI on the IMEI
sticker; if not, please consider the product out of warranty
3.10.Humidity sensitive sticker Check
If humidity sensitive label is not good, the cell phone will be considered as out of guarantee.
1). Liquid was detected by humidity sensitive label.
Coding day
Coding month
Coding year

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2). Position of humidity sensitive sticker.
Handset:

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3.11.Visual Mechanical inspection
Please refer to <Visual mechanical check flow chart> in support website (CSS/RSH) for details.
3.12.Accessories inspection
Please refer to < Accessories inspection > in support website (CSS/RSH) for details.
3.13.Product maintenance steps
1) Check that the SIM card and SD card are inserted correctly.
2) Power on the Product.
3) If the product displays “input NCK code”, this means the software is Network locked or SIM locked,

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and can only be used with dedicated SIM card hence use the relevant SIM card or enter the phone
code if available
4) Power on the product to launch the auto test:
Enter *#09#at home screen to enter auto test mode; you will see “MMI UI-TEST”displayed on
the screen.
Please select “Pass” to start auto test. Press left key when successed and press right key
when failed.
Version Info
I. You can get some information such as SW version, HW version, CU ref, etc;
II. Press “Pass” to continue;
III. You can get some information such as S/N, DOWNLOAD/BT/FT test result, etc;
IV. Press “Pass” to continue.
Keypad
I. Press the key displayed on the screen. The key on the screen will disappear when you
press it if it functions well;
II. Press “Pass” to continue;
LCD
I. You will see the LCD red/green/blue color if it functions well;
II. Press “Pass”to continue;
RTC
I. You will see the screen will be running a time if it functions well;
II. Press “Pass” to continue;

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Vibrate
I. You can feel the phone’s vibrating if it functions well;
II. Press “Pass” to continue;
Backlight
I. LCD backlight will be flashing if it functions well;
II. Press “Pass”to continue;
Loopback
I. Blow at mic part (bottom right of the handset) and you will hear a noise from receiver if it
functions well;
II. Press “Pass”to continue;
Camera
I. The phone opens camera function if it functions well;
II. Press “Pass” to continue.
Bluetooth
I. Please press “Pass key”to turn on Bluetooth and the phone will run bluetooth searching
and it will show the result on screen if it functions well;
II. Press "Pass" to continue;
Headset
I. Insert the headset and it will say “Headset is in”if it functions well;
II. Press ”Pass”to continue;
Melody
I. You will hear a melody from speaker if it functions well;

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II. Press “Pass” to continue;
SD Card
I. Insert SD card and the phone will detect it and say “Have SD card”if it functions well;
II. Press “Pass”to continue.
FM radio
I. Insert the headset and You will hear FM playing and FM frequency will be displayed on the
screen if it functions well;
II. Press ”Pass” to continue;
Charging Test
I. Insert charger and it will detect charger and show information such as Charging state,
Adaptor Type, Charging Current, Battery Voltage if it functions well;
II. Press “Pass”to continue;
Torch
I. Torch will turn on if it functions well;
II. Press "Pass" to continue;
SIM
I. Insert SIM card and the phone will detect it and say “SIM1 Exist”“SIM2 Exist”if it functions
well;
II. Press ‘Pass” to continue.
4. Software download
The minimum requirements to perform a software download are as follow:

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1. Product with Fully charged battery
2. PC with below configurations
CPU: Pentium 1.6 GHz or above;
RAM: 2GB or above;
Operation system: Windows2000/XP/Vista/Windows 7/8/10
USB port
Internet connection with minimum internet speed of 8Mb/s
3. Downloading cable (USB cable)
Please use the dedicated software downloading tool (DL Tool) for this product. The version of this
tool at launched of the product is “Multi-port download tool v1.6”. Please always use the latest
version of the software downloading tool in order to take advantage of the latest improvements. This
DL tool can be downloaded from support website (CSS/RSH).
4.1 Install driver
I. Download the driver package from the CSS website: https://css.tclmobile.cn/.
II. Unzip it and double click “SprdNpiDriverInstall.exe”;
III. The below dialog will appear, click “Next”;

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IV.Click “Finish”after the success of the installation;

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4.2 SW download process
I. Download the software and tool from the CSS website: https://css.tclmobile.cn/ (you can get the
latest version from this website), then unzip them;
II. Double click the download tool “Multi-port download tool.exe”.