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  9. Alcatel A10 Technical manual

Alcatel A10 Technical manual

ByNCKTeam
L2 Repair Document TCTMobile Limited
Rev. Page
Cocktail
A10
4301
onetouch 995
onetouch 996
onetouch 995A
onetouch 995S
Note: this manual is non-contractual and TCT can modify it without prior notice the characteristics
of described equipments.
1.7 onetouch 995/995A/995S/996 & 4301/A10 Level 2 Repair Document 1/37
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ByNCKTeam
L2 Repair Document TCTMobile Limited
Rev. Page
1.7 2012-07-24 Remove tool “AOSP” instruction and
replace it tool “SUGAR” Fisherman Ella Huzhili
1.6 2012-07-04
Updated SPL for onetouch 996 and
onetouch 996 NFC function trouble
shooting Fisherman Ella Huzhili
Rev. Date Modification description Prepared By Checked By Approved By
1.7 onetouch 995/995A/995S/996 & 4301/A10 Level 2 Repair Document 2/37
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ByNCKTeam
L2 Repair Document TCTMobile Limited
Rev. Page
1. Level2 repair process
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L2 Repair Document TCTMobile Limited
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2. Warranty Check and Visual Inspection
2.1. Warranty confirmation of L1:
1) IMEI label check:
a) The IMEI number must be the same with the one on the IMEI label. If not, it’s out of warranty
policy
b) IMEI label should not be
Removed
Scratched
Unreadable
Un-approved or un-provided by Alcatel.
2) Humidity sticker: Liquid detection on humidity sticker.
2.2. Visual mechanical check
1) Corrosion
Corrosion on the USB connector, SIM connector, and other metal surface
2) Hole (diameter > 1mm)
Holes on any surface, including the front casing, furnished frame, battery cover, touch Lens,
keypad…
3) Bump
Bumps (diameter > 1mm) on any surface, including front casing, decorate frame, battery
cover, touch Lens, keypad, etc.
4) Scratch
Scratches (length > 3mm) on any surface, including the front casing, decorate frame, battery
cover, touch Lens, keypad, etc.
5) Distortion
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Bend, twisted or crushed on the h/s, cover/casing or connectors, etc.
6) Broken
Touch broken, casing/cover broken, etc.
7) Dropped
Keypad torn, touch lens, connectors dropped, etc.
8) Gap
External physical damage relating to abnormal use, like front case and frame opened
9) Others
Damage caused by disassembly ,wrong part assembly, lost of components
Use in abnormal environment like high temperature cause plastic melts
3. Pretest
1) Check that the SIM card is set correctly.
2) Insert the battery.
3) Power on the cell phone.
4) If the cell phone can not power on, visually check the condition of the battery connector. Replace it if
necessary. ( refer to paragraph 2.4 for battery test).
5) If the cell phone asks to input NCK code, which means it is SIM locked, and can only be worked with
dedicated SIM card. Use the correct SIM card.
6) Enter the phone code if necessary.
7) If power on, test step by step with the auto test code:
8) Press *#2886# in dial screen and select “AUTO” or “MANU” to start testing
if one of the test item failed, it will retest from the first one
Traceability test
i. Screen will display PT1:1-00-255; PT2:0-FF-??? ; BW:0-FF-??? ; MMI:0 ; FT1:0-FF-???
ii. Select “Pass” to continue.
LCD test.
i. Screen will display Red/Green/Blue three color bars.
ii. Select “Pass” to continue.
iii. Screen will turn black.
iv. Select “Pass” to continue.
v. Screen will display with gray bars ,the back light become week from bottom to top.
vi. Select “Pass” to continue.
vii. Screen will display white backlight.
viii. Select “Pass” to continue.
Battery temperature test.
i. Screen display OK and the temperature.
ii. Select “Pass” to continue.
Keypad test.
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i. Press hard (Vol up & Vol down) or touch icon (Menu&Home&Search&Back), the icon on the
screen will disappear.
ii. Select “Pass” to continue.
LCD backlight test.
i. LCD backlight will flash with three times.
ii. Select “Pass” to continue.
Key backlight test.
i. Touch key backlight will flash with three times.
ii. Select “Pass” to continue
Vibrator test.
i. Vibrator with vibrating.
ii. Select “Pass” to continue after vibrating stopped.
Front camera test.
i. Scenery capture by front camera will display on the screen.
ii. Select “Pass” to continue
Main camera test
i. Scenery capture by main camera will display on the screen.
ii. Select “Pass” to continue
Receiver test.
i. Screen will display “Receiver discrete test” and handset will sound di-di-di-di.
ii. Select “Pass” to continue
Speaker test.
i. Melody can be heard.
ii. Select “Pass” to continue.
Mic-Receiver loop test.
i. Loop sound can be heard
ii. Select “Pass” to continue.
SIM card test.
i. Insert SIM card, it can be detected by handset.
ii. Select “Pass” to continue.
Memory card test
i. When test pass, screen will display SD test OK.
ii. Select “Pass” to continue.
USB test
i. Plug and remove the USB cable according to prompt. Handset will display OK.
ii. Select “Pass” to continue.
Headset test
i. Plug headset when handset prompts and screen will display “OK”.
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Rev. Page
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ii. Melody can be heard on left earphone when screen displays “Headset left discrete test”
iii. Select “Pass” to continue.
iv. Melody can be heard on right earphone when screen displays “Headset right discrete test”
v. Select “Pass” to continue.
vi. Screen will display “Headset Mic loop”.
vii. After heard the loop sound , select “Pass” to continue.
viii. Screen will prompt remove the headset. When headset removed screen will display “OK”.
FM radio test.
i. Plug in the headset when handset prompts.
ii. Radio can be heard.
iii. Remove it when screen prompts “Please remove the headset”.
iv. Screen will display “OK”.
v. Select “Pass” to continue.
Bluetooth test.
i. Handset will detect the access point and display “OK” and MAC address.
ii. Select “Pass” to continue
WIFI test.
i. Handset will detect the WIFI network and display “OK” and WIFI information.
ii. Select “Pass” to continue.
G-sensor test.
i. Screen will display “put the handset face up and towards up”, follow this prompt screen will
display left arrow, right arrow and down arrow.
ii. Select “Pass” to continue.
Compass test.
i. Screen will display compass and arrow always point north.
ii. Select “Pass” to continue.
Light-sensor test.
i. Handset will detect the ambient light. The lightness data will change when put something
close to the sensor on the left top corner.
ii. Select “Pass” to continue.
Proximity-sensor test.
i. Follow handset prompt to shadow the sensor on the left top corner from far to near and from
near to far, the relevant data will change that displayed on the screen.
ii. Select “Pass” to continue.
GPS test.
i. Satellite will be detected if subscribe the service.
ii. Select “Pass” to continue.
HDMI test.
i. Screen will display “HDMI service on”
ByNCKTeam
L2 Repair Document TCTMobile Limited
Rev. Page
ii. Select “Pass” to continue
Camera LED test.
i. The LED beside the main camera will turn on.
ii. Select “Pass” to continue.
Call test.
i. Handset will display dialing interface.
ii. Select “Pass” to continue
Network settings test.
i. Screen will display Mobile network settings
4. Online software update
It is authorized to download software in level1 repair center for the handset which needs to update.
The “SUGAR QCT_SP Vx.x.x” is an application that supports this activity. Handset Software can be
downloaded from TS website https://css.tclmobile.cn/
4.1. Equipments
A handset with full charged battery.
<SUGAR QCT_SP V.x.x.x >
<Cocktail_Driver_2012_03_29>
PC with windows system.
End user USB cable.
4.2. Handset driver installation
1) How to download the driver. Login “CocktailÆtools for android”Æ”Driver” at CSS web.
1.7 onetouch 995/995A/995S/996 & 4301/A10 Level 2 Repair Document 9/37
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Step 2: Separate the decorate frame.
Step3: Disconnect connector and button
&
Step4: Remove PCBA
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L2 Repair Document TCTMobile Limited
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Step 5: Remove speaker1
Step 6: Remove speaker1 metal mask
Step 7:Separate LCD.
Step 8: Remove main camera.
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Step 9: Separate the touch screen from forefront decorate frame.
Step 10: Remove Speaker2 and jack connector
Step 11: Disassembly completely.
6.3. Assembly Process
Please refer to the disassembly process for assembly in reverse order.
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7. NFC function trouble shooting
Model “Onetouch 996” is integrated with NFC function. So, It can serve as NFC reader or NFC card. When
as serves NFC card, it determines by the SIM card.
Following steps demonstrate how to distinguish the NFC function between good and bad. In this example,
handset serves as NFC reader.
1) Power on handsetÆselect menusÆSettingÆwireless & networkÆturn on NFC
2) After NFC turn on. Put a NFC card close to the back of handset (battery cover must closed because
NFC antenna is mounted on the battery cover).
3) Then handset will voice “di” and prompt “New tag collected”.
a) In this case, it means the NFC function is good.
4) If the handset doesn’t prompt “New tag collected”.
a) It means NFC antenna is NG. In this case, you can change another battery cover to test again.
5) If handset still can not detect the NFC card (Doesn’t prompt “New tag collected”) after antenna (battery
cover) changed.
a) It means the NFC IC is NG. Well NFC IC is mounted on PCBA. In this case you must change the
PCBA.
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L2 Repair Document TCTMobile Limited
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8. Disassembly process evaluation
The One Touch 908 parts disassembly time is listed here. Technique level and disassembly method listed
below. For technique levels:
1) Class 1 stands for easy to disassemble.
2) Class 2 stands for normally to disassemble.
3) Class 3 stands for difficulty to disassemble.
Spare part Time Jig Class Remark
Battery cover 3s Plastic Wedge Class 1
Remove screws on
decorate casing 20 screwdriver Class 1
Volume key 5S Tweezers Class 1
Power key 5S Tweezers Class 1
Touch screen connector 5s Tweezers Class 1
Camera connector 5S Tweezers Class 1
LCD connector 5S Tweezers Class 1
Remove PCBA 20s Plastic Wedge
Tweezers Class 2
Remove speaker1 5s Tweezers Class 1
Remove speaker1 mask 5s Tweezers Class 1
Separate LCD 20s Plastic Wedge
Tweezers Class 2
Remove main camera 5s Tweezers Class 1
Remove touch screen 20s Plastic Wedge
Tweezers Class 2
Remove SIM connector 120s Hot air gun
Tweezers Class 3 The connector is easy to damage
Remove audio jack 5s Tweezers Class1
Remove speaker2 5s Tweezers Class1
Remove T flash
connector 120s Hot air gun
Tweezers Class 3 The connector is easy to damage
Battery connector 40s Hot air gun
Tweezers Class3 The connector is easy to damage
Remove Microphone 40 Hot air gun
Tweezers Class3 Easy to damage the FPC
Remove Viberator 40 Hot air gun
Tweezers Class3 Easy to damage the FPC, action
must take ambient components into
consideration
4) Spare Part list
a) Level2 spare parts for onetouch 995. Latest SPL please refer to the one published on CSS web
1.7 onetouch 995/995A/995S/996 & 4301/A10 Level 2 Repair Document 24/37
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Rev. Page
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Cocktail one touch 995 L2 spare part list
Item Description Part number Qty. Remark
swap PCBA Eu F-B31Y0ALEU0 1 Cocktail(EU),,,,:995X-2*ALEU1,,,,
8 swap PCBA US F-B31Y1ALMX0 1 Cocktail(US),,,,:995A-2*ALMX1,,,,
Furnished front
casing BCA31Y0V10C0 1 Furnished front casing,Cocktail,light
chrome
9 Furnished front
casing BCA31Y0A10C0 1 Furnished front casing,Cocktail,black
chrome
10 sub PCB connector
sponge1 BNG31Y0002C0 1 sub PCB connector sponge1
11 sub PCB connector
sponge2 BNG31Y0003C0 1 sub PCB connector sponge1
12 sensor rubber BNG31Y0004C0 1 sensor rubber
13 front camera rubber BNG31Y0005C0 1 front camera rubber,Cocktail
14 sub PCB tape1 BPA31Y0003C0 2 sub PCB tape1
15 sub PCB tape2 BPA31Y0004C0 1 sub PCB tape2
16 TP IC support BNG31Y0006C0 1 TP IC support
17 volume key BFC31Y0V10C0 1 P+R,light chrome
18 furnished LCD
shielding BKC31Y0070C1 1 mg alloy+black painting
19 light guide 2 BGD31Y0002C0 1 crystal
20 receiver AWB0612S06C1 1
21 receiver metal mesh BNF31Y0001C0 1 metal+dark chrome
22 camera module ASA5001005C1 1 500Mpixel,8.5×8.5×5.4mm
23 LCD module AUA430T100C1 1 16M colors,4.3",480×800,TFT
furnished touch panel BED31Y0A30C1 1 Backside printing Black,used with A,B,C
24 furnished touch panel BED31Y0B10C1 1 Backside printing White,used with A
25 furnished sub PCBA SBF31Y00011C 1 sub board
26 Cu film BLA31Y0000C0 1
27 Thermal adhesive BPA31Y0019C0 1
Furnished Frame
(Non NFC) BCC31Y0S20C0 1 Cocktail(EU),frost silver ,+camera lens+Flash
lens
@Furnished Frame
(Non NFC) BCC31Y0S30C0 1 Cocktail(EU),dark chrome ,+camera
lens+Flash lens
Furnished Frame
(Non NFC) BCC31Y1S20C0 1 Cocktail(US),, frost silver,+camera lens+Flash
lens
28
@Furnished Frame
(Non NFC) BCC31Y1S30C0 1 Cocktail(US),, dark chrome,+camera
lens+Flash lens
29 speaker AWA1115S05C1 1
Opal,11×15×3.5(WH3.9mm),83.5±3dB,,,spring
contact
30 audio jack ARG0060012C1 1 6pin,4POLE DIA
3.5mm,,,KJA1333Y01R,KEIRAKU,,
31 audio jack tape BPA31Y0016C0 1 audio jack tape,Cocktail,T=0.05 mylar
32 power key BFC31Y0V11C0 1 power key,Cocktail,P+R,dark chrome
33 Screw
M1.4x3mm(4pcs) BMA1430262C0 4
34 Screw
M1.4x4mm(4pcs) BMA1440252C0 4
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35 HDMI connector ARM0190003C1 1 MINI-HDMI
CONNECTOR,19pin,0.4pitch,,type-D
36 USB connector ARH0050010C1 1 USB connector,,5pin,0.65pitch,,macro B
type,cut PCB0.8
37 SIM connector ARD0060081C1 1 SIM card connector,,6pin,2.54pitch,H=2.0mm
38 T-flash connector ARJ0100001C1 1 T-Flash card with detedt pin
conn,10pin,H=2.5mm,
39 BTB connector ARC0400003C1 1 BTB connector
socket,,40pin,0.4pitch,H=1.0mm
40 BTB connector ARC0300004C1 3 BTB connector
socket,,30pin,0.4pitch,H=1.0mm,,
41 Battery connector ARE0040022C1 1 Battery connector,,4pin,3.0pitch,H=2.4mm,,,
b) Level2 spare parts for onetouch 995S. Latest SPL please refer to the one published on CSS web
Cocktail one touch 995S L2 spare part list
Item Description Part number
Qty Remark
8 swap PCBA F-B31Y3ALUS1 1 Cocktail(AWS),,,,:995S-2*ALUS1,,,,
Furnished front
casing BCA31Y0V10C0 1
Furnished front casing,Cocktail,light
chrome
9 Furnished front
casing BCA31Y0A10C0 1
Furnished front casing,Cocktail,black
chrome
10 sub PCB connector
sponge1 BNG31Y0002C0 1 sub PCB connector sponge1
11 sub PCB connector
sponge2 BNG31Y0003C0 1 sub PCB connector sponge1
12 sensor rubber BNG31Y0004C0 1 sensor rubber
13 front camera rubber BNG31Y0005C0 1 front camera rubber,Cocktail
14 sub PCB tape1 BPA31Y0003C0 2 sub PCB tape1
15 sub PCB tape2 BPA31Y0004C0 1 sub PCB tape2
16 TP IC support BNG31Y0006C0 1 TP IC support
17 volume key BFC31Y0V10C0 1 P+R,light chrome
18 furnished LCD
shielding BKC31Y0070C1 1 mg alloy+black painting
19 light guide 2 BGD31Y0002C0 1 crystal
20 receiver AWB0612S06C1 1
21 receiver metal mesh BNF31Y0001C0 1 metal+dark chrome
22 camera module ASA5001005C1 1 500Mpixel,8.5×8.5×5.4mm
23 LCD module AUA430T100C1 1 16M colors,4.3",480×800,TFT
furnished touch panel BED31Y0A30C1 1 Backside printing Black,used with A,B,C
24 furnished touch panel BED31Y0B10C1 1 Backside printing White,used with A
25 furnished sub PCBA SBF31Y00031C 1 sub board
26 Cu film BLA31Y0000C0 1
27 Thermal adhesive BPA31Y0019C0 1
Furnished Frame
(Non NFC) BCC31Y3S20C0 1
Cocktail(AWS), frost silver,+camera
lens+Flash lens,,,printing 5.0 MPXL
28 @Furnished Frame
(Non NFC) BCC31Y3S30C0 1
Cocktail(AWS), dark chrome,+camera
lens+Flash lens,,,printing 5.0 MPXL
29 speaker AWA1115S05C1 1 Speaker,Opal,11×15×3.5(WH3.9mm),83.5±3d
B,,,spring contact,DMSP1115KJ-10-F11-
GAAC
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30 audio jack ARG0060012C1 1 Audio jack,,6pin,4POLE DIA
3.5mm,,,KJA1333Y01R,KEIRAKU,,
31 audio jack tape BPA31Y0016C0 1 audio jack tape,Cocktail,T=0.05 mylar
32 power key BFC31Y0V11C0 1 power key,Cocktail,P+R,dark chrome
33 Screw
M1.4x3mm(4pcs) BMA1430262C0 4
34 Screw
M1.4x4mm(4pcs) BMA1440252C0 4
35 HDMI connector ARM0190003C1 1 MINI-HDMI
CONNECTOR,19pin,0.4pitch,,type-D
36 USB connector ARH0050010C1 1 USB connector,,5pin,0.65pitch,,macro B
type,cut PCB0.8
37 SIM connector ARD0060081C1 1 SIM card connector,,6pin,2.54pitch,H=2.0mm
38 T-flash connector ARJ0100001C1 1 T-Flash card with detedt pin
conn,10pin,H=2.5mm,
39 BTB connector ARC0400003C1 1 BTB connector
socket,,40pin,0.4pitch,H=1.0mm
40 BTB connector ARC0300004C1 3 BTB connector
socket,,30pin,0.4pitch,H=1.0mm,,
41 Battery connector ARE0040022C1 1 Battery connector,,4pin,3.0pitch,H=2.4mm,,,
c) Level2 spare parts for onetouch 996. Latest SPL please refer to the one published on CSS web
Cocktail one touch 996 L2 spare part list V1.0
Item Description Part number
Qt
yRemark
Fir
st
Bu
y
Qual
ify
statu
s
8 swap PCBA Eu F-B31Y2GRLIL1 1
客服周转主板,,Cocktail,EU,,,,,,,软
件:996X-2GRLIL1-S50,,,, 2%
9 Furnished front
casing
BCA31Y5A10C0 1Furnished front casing,Cocktail
Orange 2%
10 sub PCB connector
sponge1 BNG31Y0002C0 1 sub PCB connector sponge1 2% ?
11 sub PCB connector
sponge2 BNG31Y0003C0 1 sub PCB connector sponge1 2% ?
12 sensor rubber BNG31Y0004C0 1 sensor rubber 2% OK
13 front camera rubber BNG31Y0005C0 1 front camera rubber,Cocktail 2% Ok
14 sub PCB tape1 BPA31Y0003C0 2 sub PCB tape1 2% OK
15 sub PCB tape2 BPA31Y0004C0 1 sub PCB tape2 2% Ok
16 TP IC support BNG31Y0006C0 1 TP IC support 2% OK
17 volume key BFC31Y5A10C0 1 Cocktail Orange,double
shot,,black chrome 2% Ok
18 furnished LCD
shielding BKC31Y5000C1 1 mg alloy+black painting 2% OK
19 light guide 2 BGD31Y0002C0 1crystal 2% Ok
20 receiver AWB0612S09C
1 12% OK
21 receiver metal mesh BNF31Y0001C0 1 metal+dark chrome 2% Ok
22 camera module ASA5001005C1 1 500 万像素,8.5×8.5×5.4mm 2% OK
23 LCD module AUA430T111C1 1 Main LCD,16.7M,4.3,480×800 2% Ok
ByNCKTeam
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24
furnished touch
panel BED31Y0A32C1 1Backside printing Black,used
with A,B,C 颜色 2% OK
25 furnished sub PCBA SBF31Y00011D 1 Cocktail,,,6Layer 2% OK
26 Cu film BLA31Y0000C0 12% Ok
27 Thermal adhesive BPA31Y0019C2 1 2% OK
28 Furnished Frame
(Non NFC) BCC31Y5A12C0 1 Cocktail,,主底 frost
silver,+camera lens+Flash lens 2% Ok
29 speaker AWA1115S05C
1 1
Opal,11×15×3.5(WH3.9mm),83.5
±3dB,,,spring contact 2% Ok
30 audio jack ARG0060012C1 1 6pin,4POLE DIA
3.5mm,,,KJA1333Y01R,KEIRAK
U,, 2% OK
31 audio jack tape BPA31Y0016C0 1 audio jack tape,Cocktail,
T=0.05 mylar 2% Ok
32 power key BFC31Y0A12C0 1 power key,Cocktail,P+R,
dark chrome 2% OK
33 Screw
M1.4x3mm(4pcs) BMA1430262C0 4 2% Ok
34 Screw
M1.4x4mm(4pcs) BMA1440252C0 4 2% OK
35 HDMI connector ARM0190003C1 1
MINI-HDMI
CONNECTOR,19pin,0.4pitch,,typ
e-D 2% Ok
36 USB connector ARH0050010C1 1
USB
connector,,5pin,0.65pitch,,macro
B type,cut PCB0.8 2% OK
37 SIM connector ARD0060081C1 1
SIM card
connector,,6pin,2.54pitch,H=2.0
mm 2% Ok
38 T-flash connector ARJ0100001C1 1 T-Flash card with detedt pin
conn,10pin,H=2.5mm, 2% OK
39 BTB connector ARC0400003C1 1 BTB connector
socket,,40pin,0.4pitch,H=1.0mm 2% Ok
40 BTB connector ARC0300004C1 3 BTB connector
socket,,30pin,0.4pitch,H=1.0mm,, 2% OK
41 Battery connector ARE0040022C1 1
Battery
connector,,4pin,3.0pitch,H=2.4m
m,,, 2% Ok
42 TP tape1 BPA31Y0014C0 1
触摸屏背胶 1,TP tape1,
Cocktail,Tesa62930 2% OK
43 TP tape2 BPA31Y0015C0 1
触摸屏背胶 2,TP tape1,
Cocktail,Tesa62930 2% Ok
44 Light guide film foam BNG31Y0022C0 1Cocktail,nabocell VHM-
05+Tesa68542 2% OK
45 TP light guide film BGD31Y0054C0 1TP light guide,Cocktail,2% Ok
46 Spring connector
ARM0010007C1 1,Spring connector,,1pin,,,,,CTL-
2907-4371,YOKOWO 2% Ok
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L2 Repair Document TCTMobile Limited
Rev. Page
5) Disassemble complete
1.7 onetouch 995/995A/995S/996 & 4301/A10 Level 2 Repair Document 29/37
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ByNCKTeam
L2 Repair Document TCTMobile Limited
Rev. Page
6) Explode view
7) Level 2 repair
This chapter describes the LEVEL 2 repair that can be done without any diagnostic equipment.
Problem description Action And Solution
Charging Bad
or
No Charge
1.Check voltage of the battery: if 0V,
charge some minutes and check the
charge indicator;
2.Check the battery contact, change the
battery connector if broken;
3.Check the charge plug on B cover,
change it if necessary;
Switch on with
battery power Can ‘t Switch on 1.Check voltage of the battery;
2.Check the battery contact, change the
battery connector if broken;
3.Check the keypad
4.Check BTB connector socket pin
Main display Missing line or column; no
display; bad or no LCD
backlight
Check Connection flex (FPC
cable),change it if necessary;
Replace display module if necessary;
Vibrator The vibrator does not work Check the contact on the PCBA (dirty or
oxidized), replace the vibrator if
necessary;
Network Problem No emission or No reception Check the antenna contactor on the B
cover;
Check the contact on the PCBA (dirty or
oxidized);
TF card No communication between
the phone and the TF card Check the TF connector on the PCBA;
Camera Camera doesn't work Check camera module
Check also camera FPC broken or not
Audio Bad or no emission (TX
audio from mobile);
Bad or no reception (RX
audio on mobile);
Hands-free problem;
Key beep and melody
problem
Check microphone, replace it if
necessary;
Check the contact on the PCBA (dirty or
oxidized)
Check loud speaker, replace it if
necessary;
Check the contact on the PCBA (dirty or
oxidized)
In case the LEVEL 2 repair can’t solve the problem, or if the board is damaged, exchange the board.
1.7 onetouch 995/995A/995S/996 & 4301/A10 Level 2 Repair Document 30/37
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
ByNCKTeam
L2 Repair Document TCTMobile Limited
Rev. Page
9. PCBA exchange
If Level 2 repair does not solve the failure, it is mandatory to change the PCBA and follow the process
herein.
1) Collect the PCBA (without accessories, LCD and camera), with microphone and vibrator.
2) Get a new PCBA from the swap stock. Reuse those accessories to assemble the mobile.
3) Fill in the record sticker with IMEI number, fault code, short code, Hardware Technical Level and
software version.
4) Send the NG PCBA with record sticker back to L3 repair center with the recommended packaging
method,
Note: packaging method please refer item “14. Package requirement”.
10. Other component exchange
The other components exchange such as
1) LCD module
2) Vibrator
3) Receiver
4) Speaker
5) Microphone
6) Camera module
7) Audio connector
8) Other related mechanical components
Please follow the detail steps 5.3 (Disassembly and assembly process).
But need to be very careful to handle the components with related special tool or jig (especially replacing
new components)
It is better to handle it with plastic tools (plastic tweezers and wedge etc.).
Besides operator must wear anti-static gloves, fingertips or wear static loop during the whole process of
components exchange.
11. Portable Label
11.1.Label zones
1.7 onetouch 995/995A/995S/996 & 4301/A10 Level 2 Repair Document 31/37
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