Alcatel Joy Tab Guide

Welcome
Start Guide
P10000177 CJB1NX0TBAAA

TABLE OF CONTENTS
Device Overview...................................................... 1
My Carrier................................................................. 3
Account Information............................................... 3
SIM Card................................................................... 4
Battery....................................................................... 5
Power ........................................................................ 6
Home Screen........................................................... 7
Applications ............................................................. 9
CloserTVTM .............................................................11
Accessing Files...................................................... 12
Data Sharing ..........................................................12
Volume & Sound....................................................13
Contacts .................................................................13
GMAIL .....................................................................14
Messaging..............................................................14
Web Browser..........................................................16
Bluetooth®.............................................................16
Help Protect Your Device ....................................17
Accessories............................................................17
Software Updates .................................................18
Firmware Versions ................................................19
Additional Information .........................................19
Device security ......................................................20
12 Month Limited Warranty.................................20
Disclaimer...............................................................21
Recycling Information ..........................................21
Safety and Use.......................................................22
Privacy ....................................................................27
Safety Tips..............................................................36

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SIM/SD
slot
Rear Camera
Volume
Keys
Power
Key
Speaker
DEVICE OVERVIEW
Microphone
Headset Connector
Micro USB
Front
Camera
Infrared

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out within 30 days or for existing customers, you
previously opted-out. Failure to activate service within
30 days from purchase will also be considered
acceptance. For details, see T-Mobile’s Terms and
Conditions at T-Mobile.com/terms-conditions.
SIM CARD
The SIM (Subscriber Identity Module) card identifies
your device to the wireless network. A SIM card or
Wi-Fi connection is required to browse the Internet.
Your device includes a pre-inserted Nano SIM card.
For instructions on how to remove or insert the SIM,
please see the Insert/Remove the Nano SIM and
microSD Cards section below.
You don't need to power off your device before
inserting or removing the SIM card.
Note: Your device only supports Nano SIM cards. To
avoid damage to your device, do not attempt to insert
any other SIM types.
Insert/Remove the Nano SIM and microSD
Cards
1. Open the slot.
MY CARRIER
This guide provides you with information you need
to get started.
For more information and additional support, please
visit https://t-mobile.com/support where you can:
• Register at my.t-mobile.com
• Check your usage and pay your bill
• Upgrade your device and change your rate
plan.
• Review your device’s User Manual.
• View the latest troubleshooting instructions in
the Support Forums or ask a question of your
own.
ACCOUNT INFORMATION
Be sure to access your account at My.T-Mobile.com
to check your minutes, pay your bill, upgrade your
device, change your rate plan, and contact customer
service.
You can also access this account information from
your device from the T-Mobile app.
• Touch from the Home screen.
Service or use is your agreement to T-Mobile’s
Terms and Conditions. T-Mobile requires Arbitration
of Disputes unless, for new customers, you opt-

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2. Connect charger to power outlet
Note: Please use the cable that came with your device.
Using other cables may damage the charging port or reduce
battery performance.
Optimize Battery Life
To optimize battery life, adjust your screen brightness
and display timeout.
1. Adjusting brightness level: Lowering your
screen brightness level can optimize your
battery level. To adjust the brightness level,
swipe upward from the Home screen, touch
Settings > Display > Brightness level. To lower
the brightness level, move the wheel to the left.
2. Power Saving Mode: Power Saving mode
minimizes battery usage to extend battery life.
To turn on your Power Saving mode, swipe
upward from the Home screen, touch Settings
> Battery. Then turn on Standby intelligent
power saving and the Battery saver.
POWER
Power on your device
Hold down the Power key until the device powers on.
Unlock your device by using Swipe, PIN, Password
or pattern if necessary and the Home screen will be
displayed.
2. Insert/Remove the Nano SIM card and
microSD card.
SIM
Note: microSD Cards are sold separately
BATTERY
To optimize battery performance, be sure to fully
charge your device before using it for the first time.
• The back cover and battery are not removable.
Disassembling the device may damage your
battery.
Charging the device
1. Insert the small end of the charging cable into
the charge port as shown.

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and right to get a complete view of all Home screens.
The white line at the lower part of the screen indicate
which screen you are viewing.
Status Bar
The Status bar appears at the top of your Home
screen. You will find icons indicating your device’s
status and new notification alerts appear in the
Status bar.
Icon Status
Bluetooth®active
Wi-Fi®active
Network (full signal)
Network (roaming)
4G LTE data service
3G data service
Airplane mode
Alarm set
Battery (charging)
Battery (fully charged)
New message
If you do not know your PIN code or if you forget it,
contact T-Mobile Customer Care.
Power off your device
Hold down the Power key until options appear and
select Power off.
HOME SCREEN
You can bring all of the items (applications, shortcuts,
folders and widgets) you use most frequently to your
Home screen for quick access. Touch the Home key
to get instant access to the Home screen.
Search bar
• Touch to enter text search
screen.
• Touch to enter voice search
screen.

Favorite applications tray
•
Touch to enter the applications.
• Touch and hold to move or change
applications.
Status bar
• Touch and drag down to open
the notifications panel.
Back
•
Touch to go back to
last screen.
Home key
Recent apps
•
Touch to view recent apps.
Your Home screen is provided in an extended
format to allow more space for adding applications,
shortcuts etc. Slide all Home screens horizontally left

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3. Remove: Touch and hold the item to be removed
to activate the Move mode, then drag the item
up to the top of the Remove icon and release.
4. Create folders: To improve the organization of
items (shortcuts or applications) on the Home
screen, you can create a folder by stacking
one app on top of another. To rename a folder,
open it and touch the folder’s title bar to input
the new name.
5. Wallpaper customization:
You can change your wallpaper in two different
ways:
1. Touch and hold an empty area on the Home
screen and then select Wallpapers from the
pop-up options. Slide left and right to view
and select one Wallpaper image, Touch Set
wallpaper on top left bar and then select Home
screen to set image as Home screen. You can
set different wallpapers for Lock screen and
Home screen.
2. Change your wallpaper by going to Settings >
Display >Wallpaper.
APPLICATIONS
App List
Swipe upward from the home screen to access the
App list.
Add/Remove Application
1. Add:You can touch and hold a folder, an
application, or a widget to activate the Move
mode and drag the item to any Home screen
you prefer.
2.  Reposition:Touch and hold the item to be
repositioned to activate the Move mode, then
drag the item to the desired position and then
release.
You can move items both on the Home screen
and the Favorite tray. Hold the icon on the left
or right edge of the screen to drag the item to
another Home screen.

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ACCESSING FILES
To access media files and photos saved on your
device or to transfer files from your device’s SD card
(sold separately) to your computer, follow these steps:
To connect device to PC
1. Use the USB cable that came with your device
to connect the device to a USB port on your
computer. You will receive a notification that the
USB is connected.
2. If you use MTP or PTP, your device will be
automatically connected. Note: Before using
MTP, make sure that the driver (Windows Media
Player 11 or higher version) has been installed.
To locatedatayouhavetransferredor downloaded
to your microSD card/internal storage:
• Swipe upward from the home screen to open the
applications list.
• Touch Files .
All data you have downloaded is stored in Files. Here
you can view media files (videos, Images, audio, etc.),
and install applications on your device.
DATA SHARING
You can share your device’s mobile data connection
with a single computer via USB cable (USB tethering)
or with up to eight devices at once by turning your
device into a portable Wi-Fi hotspot.
CLOSERTVTM
This function provides universal access to both
live TV and Over The Top1content and gives you
complete control of both mobile and TV screens, as
well as easily switching between live TV channels
and OTT content:
Swipe upward from the home screen and touch
CloserTVTM
• Touch to search the video you want to watch.
• Touch to search content by voice.
• Touch to control the TV content.
Note: you need to set the Remote control by touching
and following the instructions before using it
for the first time.
(1) OTT: The delivery of film and TV content provided via high-speed
Internet connection rather than a cable or satellite provider. OTT does
not mean free, some of OTT services require a subscription, i.e. one
does not have access to Netflix without a subscription.

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3. Enter contact’s name and other contact
information.
4. When finished, touch to Save.
GMAIL
Set Up Gmail Accounts
• From the Home screen, touch the Gmail icon.
An email wizard will guide you through the steps to
set up an email account.
• Enter the email address and password of the
account you want to set up.
• If the account you entered is not provided by
T-Mobile in the device, you can touch MANUAL
SETUP after entering the email address, select
an account type and enter the password for your
email, then correctly fill in server and port in both
Incoming server settings and Outgoing server
settings interfaces. Touch FINISH to complete
setup.
MESSAGING
Use the messaging feature to send and receive text
(SMS) and multimedia (MMS) messages.
Create and Send a Message
1. From the Home screen, touch the Messaging
icon to enter.
2. Touch to write text messages.
To turn on USB tethering or Wi-Fi Hotspot:
1. Touch Settings > Network & Internet >
Tethering and Mobile HotSpot.
2. Touch the switch for USB tethering to activate
this function.
3. Touch Mobile HotSpot then touch the switch to
activate this function.
Note: These functions may incur additional network
charges from your network operator. Extra fees may
also be charged in roaming areas.
VOLUME & SOUND
Adjust Sound and Volume
1. Swipe upward from the Home screen, select
Settings, and then select Sound.
2. Position the slider to adjust volume for Media,
Alarm, or Notification separately.
3. Set sound for Notification and Alarm
separately.
4. Touch a named switch to turn its sound on or off
CONTACTS
Create a New Contact
1. Swipe upward from the Home screen, and
select Contacts icon .
2. Touch to create a new contact.

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An SMS will be converted to MMS automatically
when media files (image, video, audio, etc.) are
attached or subject or email addresses are added.
To send a multimedia message, enter the recipient’s
phone number in the To bar and touch the Type
message bar to enter the text for the message. Touch
to attach a picture, video, audio and so on.
When finished, touch to send the multimedia
message.
Note: Data must be turned on to successfully send
MMS messages.
WEB BROWSER
From the Home screen, touch Chrome . A web
browser with which you can surf the Internet.
Your bookmarks, browsing history, and settings
across all devices with the browser installed can be
synchronized with your Google Account.
BLUETOOTH®
Your device comes with Bluetooth connectivity, a
wireless technology that enables a data connection
between your device and a Bluetooth headset or
other Bluetooth device (sold separately).
3. Enter the phone number of the recipient in the
bar at the top of the page or touch to add
recipients.
4. Press the Type message bar to enter the text
for the message.
5. Press to send text messages.
An SMS message of more than 160 characters will be
charged as several SMS. A counter will be on the right
of the text box to remind you how many characters
are allowed to be entered in one message.
Note: Specific letters (accented) will also increase
the size of the SMS, this may cause multiple SMS to
be sent to your recipient.
Send a Multimedia Message
MMS enables you to send video clips, images,
animations, slides and sounds to other compatible
mobile devices and e-mail addresses.