
SER 3640 Electronic Preset Metered Control Valve
Revision (10-04) 14 Alemite Corporation
Troubleshooting Chart
Control Valve Indications Possible Problems Solutions
Continuous product flow 1. O-Ring (28) worn or damaged
2. Foreign material under valve Seal (31)1. Use Valve Kit 393307-217
2. Disassemble, clean, and inspect seat
area. Check mating surfaces and use
Valve Kit 393307-217as necessary.
Locate and eliminate source of foreign
material.
Reduced or zero flow 1. Gears (35 and 36) clogged
2. Clogged Screen (14)
3. Clogged system
4. Gears (35 and 36) installed incorrectly
1. Overhaul metering gear cavity
2. Clean Screen (14)
3. Clean system filter
4. Make sure the gears mesh properly
No product flow Manual Nozzle (2, 4, or 10) not open Open Nozzle (2, 4, or 10)
Leakage at Top Case (16) or
Bottom Case (43)1. Seal (25) worn or damaged.
2. O-Ring (26) worn or damaged
3. Initial tightening of Screws (32) not
sufficient
4. O-Ring (34) worn or damaged
1. Use Valve Kit 393307-217
2. Replace O-Ring (26)
3. Tighten Screws (32) in a crisscross
pattern to 90 inch pounds (10.2 Nm).
4. Replace O-Ring (34)
Leakage at Swivel
Assembly (13)1. Swivel internal seal worn or damaged.
2. Initial tightening of Swivel Assembly
(13) not sufficient
3. O-Ring (12) worn or damaged.
1. Use Swivel Kit 393307-219
2. Tighten Swivel Assembly (13)
3. Replace O-Ring (12)
Leakage at Valve Assembly Seal (31) worn or damaged. Use Valve Kit 393307-217
Leakage at front end of Nozzle Nozzle damaged Replace Nozzle
Leakage at Extension Assembly 1. Initial tightening not sufficient
2. Thread sealant missing or inadequate 1. Tighten leaking connection
2. Apply thread sealant* to male pipe
threads
Meter Indications Possible Problems Solution
Battery indicator appears on
display 1. Weak Batteries
2. Dirty contacts 1. Replace Batteries
2. Clean Batteries and terminals
The AUTO icon disappears
from the display 1. Weak Batteries
2. Dirty contacts 1. Replace Batteries
2. Clean Batteries and terminals
Display blank 1. Dead Batteries
2. Batteries installed incorrectly
3. Dirty contacts
1. Replace Batteries
2. Make sure the positive terminal on
Battery coincides with the positive
indicator mark on the Battery Door
3. Clean Batteries and terminals
Meter is not accurate 1. Incorrect scale factor
2. Flow rate above maximum
3. Flow rate below minimum
1. Change scale factor
2. Decrease flow rate
3. Increase flow rate
Meter does not count and the
flow rate is normal 1. Gears (35 and 36) installed incorrectly
2. Circuit Board (21) defective
1. Make sure to locate the gears properly
in the Housing
2. Use Circuit Board Kit 393307-203
* Do not apply thread sealant to the first two (2) threads. Contamination can occur.
Changes Since Last Printing
Added Model 3644-C