Alert1 In-Home Classic Medical Alert User manual

In-Home Classic
Medical Alert User Guide
Read thoroughly: contains important information
Base Unit
Power Cord Phone Cord
Help Button
(Standard or Fall Detection)
What’s in the Box?
In your package, you will receive the
following items:

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Press your Help
Button. You will hear
a series of beeps from
your Base Unit .
Plug the loose end of
the red Phone Cord
into a phone jack.
How Do I Set It Up? How Do I Set It Up? (Cont.)
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Optional: To use the
same phone jack for a
telephone or answering
machine, plug the phone
cable into the jack on
your Base Unit.
Plug the Power Cord
into a power outlet.
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When you hear the operator, tell them that you
are testing your medical alert for the first time.
You’re all set!
Getting your medical alert set up is as
easy as plug in and go!
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How Do I Wear My Alert?
FAQs
Q: What is the range of my In-Home Medical Alert?
A: The range is up to 600 ft around the Base Unit.
Q: How long does the back-up battery last?
A: In the event of a power outage, the back-up battery
lasts between 24-48 hours.
Q: How heavy is the button?
A: It weighs 0.4 oz.
Q: How loud is the In-Home Medical Alert System?
A: It is 60 dB. This is comparable to a cell phone
on speaker at maximum volume.
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How Do I Test & Use?
Press the alert button on your
pendant or Base Unit
Connect to the
Command Center
The Command Center will
send help unless you inform
them that you’re testing
Please Note: If you press your button but are
unable to communicate through the base unit,
we will send help.
We recommend testing your system once a
month. Remember, you have unlimited button
presses. Place your Base Unit in the room in
which you spend the most time.

*Battery is designed to hold a charge for 24 hours but may be
reduced as a result of user activity, talk time, device-specific
settings, and device life.
Indicator Signs
Status Action Required
Battery Indicator*
Green “Power” light
Green “Power” light
Amber “Test” Light
Red “Alarm” Light
Red “Alarm” Light
Red “Alarm” Light
Steady
Blinking
Blinking
1 or 2 beeps
3 beeps
4 beeps
Your system is functioning
properly.
Your system is not
getting power from a
direct power source. Verify
it is plugged into a power
source correctly.
Your system is not getting
power from a direct power
source. Verify it is plugged
into a power source
correctly.
The system cannot detect a
dial tone. Verify it is plugged
into a functioning
phone jack.
The battery is low inside
your help button. Call
Technical Support at
1-800-693-5433 and
select option 3.
It is reminding you to test
your device.
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Never Face an Emergency Alone
For assistance or questions, please call
Member Care: 800-693-5433 ext 2
Or visit Alert-1.com