alfen Eve Single S Series User manual

Eve Single
–
Manual / Handleiding / Handbuch / Manuel / Käyttöopas
S-line
Pro-line

3
model with charging cable / model met laadkabel /
Modell mit Ladekabel / modèle avec câble de
recharge / latauskaapelilla varustettu malli
model with socket / model met stopcontact /
Modell mit Steckdose / modèle avec prise /
pistorasialla varustettu malli
INSIDE / BINNENZIJDE / INNENSEITE /
INTÉRIEUR / SISÄPUOLI
OUTSIDE / BUITENZIJDE/ AUSSEN / EXTÉRIEUR / ULKOPUOLELLA
11
11
11
10a
10b
5 9
4 4
3 3
11
11
11
10a
EVE SINGLE S-LINE
2* 2*
BOTTOM / ONDERZIJDE / UNTERSEITE /
FACE INFÉRIEURE / ALUPUOLI
13
12
16 17
15
8
10a
6
9

4
ENGLISH
model with charging cable / model met laadkabel /
Modell mit Ladekabel / modèle avec câble de
recharge / latauskaapelilla varustettu malli
model with socket / model met stopcontact /
Modell mit Steckdose / modèle avec prise /
pistorasialla varustettu malli
Exterior view / Buitenzijde / Aussenansicht / Extérieur / Ulkopuolella
1 1
3a 3b
2 2
11
10a
8
9
10b
11
11
10a
11
7
11
10a
6
5
11
EVE SINGLE PRO-LINE
BOTTOM / ONDERZIJDE / UNTERSEITE /
FACE INFÉRIEURE / ALUPUOLI
13
12
16
14
17
15
INSIDE / BINNENZIJDE / INNENSEITE /
INTÉRIEUR / SISÄPUOLI

ENGLISH
Step-by-step Eve Single
installation and commissioning
–
Congratulations on your purchase of an Alfen charging
station for electric vehicles!
To ensure safe installation, and full utilisation, of all advanced features of your charging
station, we recommend that you read this manual carefully and save it for future reference.
While we have done our utmost to provide you with a complete and comprehensive manual,
it may occasionally be subject to updates and content improvement. The latest version will
always be available for download at: knowledge.alfen.com or alfen.com.

6Eve Single manual |Version 4.2 |December 2021
ENGLISH
DECLARATION OF CONFORMITY
Manufacturer information:
Alfen ICU B.V.
Herugweg 28
1332 AP Almere
The Netherlands
Declares that the charging station of the type Alfen Eve
Single (S-line, Pro-line), to which this declaration applies,
complies with:
1) The provisions of the low voltage directive 2014/35/EU
2) The provisions of the EMC guideline 2014/30/EU
3) The following harmonised standards:
• IEC 61851-1 ed. 3 (2017)- Electric vehicle conductive
charging system - General requirements, implemented
at a national level with:
- AT: ÖVE/EN 61851-1
- BE: NBN EN 61851-1
- DE: DIN-EN 61851-1
- FIN: SFS-EN 61851-1
- FR: NF-EN 61851-1
- NL: NEN-EN-IEC 61851-1
- NO: NEK-EN-61851-1
- UK: BS-EN 61851-1
All mentioned products are labelled with the CE mark.
Almere, The Netherlands, 3 January 2019.
Ir. M. Roeleveld
CEO
TABLE OF CONTENT
1. Safety and usage instructions 7
1.1 Purpose and intended audience 7
1.2 General safety 7
1.3 Disclaimer 7
2. Product 8
2.1 The charging station 8
2.2 User interface 9
2.2.1 Status indications on S-line models 9
2.2.2 Status indications on Pro-line models 9
2.3 Operation 10
2.4 Access control for local authorisation (RFID) 12
2.4.1. Installing the Master Key 12
2.4.2 Adding and removing passes in the local database 12
2.4.3 Removing the Master Key 13
2.5 Specications of Eve Single product lines 13
2.5.1 Operating conditions 14
2.6 Accessories 15
2.7 Technical specications for installation 16
2.7.1 External protection according to
EV/ZE-Ready standard 16
3. Assembly and connecting 16
3.1 Safety Instructions 17
3.2 Assembly and installation requirements 17
3.3 Preparation prior to installation 18
3.4 Installation tools 18
3.5 Installation procedure prerequisites 18
3.6 Mechanical installation 18
3.7 Electrical installation 19
3.8 Electrical installation: Eve Single S-line and
Pro-line, 1 phase 19
3.8.1 Power supply connection 19
3.8.2 Fixed charging cable connection 19
3.9 Electrical installation: Eve Single S-line and
Pro-line, 3 phase 20
3.9.1 Power supply connection 20
3.9.2 Fixed charging cable connection 20
3.10 Data cable options 20
3.10.1 Connecting the data cables 20
3.10.2 Preparing the data cable for the Smart Mete r 20
3.10.3 Preparing the data cable for the network 20
4. Commissioning the charging station 21
4.1 Safety instructions before use 21
4.2 Commissioning S-line models 21
4.3 Commissioning Pro-line models 21
4.4 Conguring the charging station with
Service Installer (application) 21
4.4.1 Using the Service Installer application 22
4.4.2 Changing language settings (Pro-line models) 22
5. Connectivity 23
5.1 Backoce management systems 23
5.2 Setting up a connection 23
5.2.1 Wireless connection 23
5.2.2 UTP (Ethernet) connection 23
5.3 Managing settings 23
5.4 Register your charging station to your own
backoce management system 24
Appendix A: Error messages and problem solving 25
Appendix B: Default selections for optional
factory settings 28

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Eve Single manual |Version 4.2 |December 2021
ENGLISH
1. SAFETY AND USAGE INSTRUCTIONS
1.1 Purpose and intended audience
The Alfen Eve Single is intended exclusively for charging
electric vehicles and, when installed correctly, may be used
by untrained individuals. Make use of this manual to proper-
ly install and commission the charging station.
Installation, commissioning and maintenance of this
installation may only be performed by a qualied electrician
(Alfen-ICU certied partner). It is essential that the
qualied technician has:
• Expertise on all relevant general and specic rules
regarding safety and incident prevention
• Comprehensive knowledge of applicable electrical
regulations.
• The ability to identify risks and avoid potential hazards.
• Received and read these installation and operation
instructions
1.2 General safety
DANGER!
These safety instructions are important to ensure safe
operation. Failure to comply with them in accordance with
general electrical safety regulations could result in a risk of
electrical shock, re and/or life threatening injury.
Using this product is expressly prohibited in the following
situations:
• In the vicinity of explosive or highly ammable
substances.
• If the product is located in or close to water.
• If the product or its individual components are damaged.
• Usage by children or individuals not able to properly
assess the risks associated with using this product.
Alfen ICU B.V. shall not be liable in any way, for any kind
of damage, and all warranties on both the product and
accessories shall become void where:
• There has been a failure to comply with the instructions
in this manual.
• Improper use.
• Installation and commissioning has been undertaken
by unqualied persons.
• The product or accessories have been expanded or
modied without our knowledge.
• Replacement parts have been used that are not
approved or manufactured by Alfen.
• The ambient temperature is below -25 °C or
above 40 °C.
• Situations have occured that are beyond our control.
More extensive safety information is available in the
relevant sections of this document.
1.3 Disclaimer
This manual applies to all Eve Single products produced by
Alfen. Any deviation to the default Eve Single products as
dened by Alfen including, but not limited to, customer-
specic modications (like customisation by placing
stickers, SIM cards or the usage of dierent colours),
hereafter referred to as 'Customisation', can alter the
nal product experience, product appearance, product
quality and/or product lifespan. Alfen is not liable for any
damage to, or caused by, the product (including applied
Customisation) if this damage is caused by this applied
Customisation. Contact your dealer for more information on
Customisation versus the default product.

8Eve Single manual |Version 4.2 |December 2021
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2. PRODUCT
2.1 The charging station
On pages 2 and 3 of this manual, you will nd the images of the Eve Single S-line and Pro-line product lines. In this chapter,
you will nd more information on the contents of these charging stations and how they can be used to charge your vehicle.
Identication label
The identication label 12 found on the bottom of the charging station species elements such as:
• Model, production date and serial number.
• Technical specication number.
• Article number and maximum charging current.
When contacting Alfen, always have your serial number available to facilitate quick support.
S-line (page 2) Pro-line (page 3)
Exterior view Exterior view
1Colour display
2RFID card reader (optional S-line) 2RFID card reader
3Type 2 socket (shutter optional) or plug holder 3Type 2 socket (shutter optional) or plug holder
4RGB Status LED
Interior view Interior view
5UTP (Ethernet) connector 5UTP (Ethernet) connector
6RJ11 connector 6RJ11 connector
7-7SIM cardholder
8Terminal block for the power supply 8Terminal block for the power supply
9Clamps for outbound charging cable (model without
outlet) 9Clamps for outbound charging cable (model without outlet)
10 a. Screws for wall-mounting frame 10 a. Screws for wall-mounting frame
10 b. Screws for wall-mounting frame with earth
connection 10 b. Screws for wall-mounting frame with earth connection
11 Screws for front cover 11 Screws for front cover
Bottom view Bottom view
12 Identication label 12 Identication label
13 Cable screw connection (cable gland) for the power
supply 13 Cable screw connection (cable gland) for the power supply
14 Cable screw connection (cable gland) for charging
cable 14 Cable screw connection (cable gland) for charging cable
15 Wall-mounting frame 15 Wall-mounting frame
16 Grommet for UTP cable/Ethernet cable 16 Grommet for UTP cable/Ethernet cable
17 Grommet for P1 cable 17 Grommet for P1 cable

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2. PRODUCT
2.2.2 Status indications on Pro-line models
General information on charging station
1 The charge point ID: Identication is determined by
the reseller or maintainer of the central management
system. You can, for example, use this ID to convey to
a helpdesk for which charging point you need support.
2 Date and time: these are set through a maintenance
system (automatically) or during installation, using the
Service Installer application. If the product does not
have a current time, this eld is invisible.
Status and information screen
Status and information screen: the charging station informs
the user of its current status
and provides the user with a response to the actions
performed. The following information is available:
3 Status information
4 Status indicator (symbols, see gure 2)
5 Current charging capacity to the connected
vehicle
6 Maximum charging capacity of the outlet
7 Energy picked up during the current transaction
8 Duration of the current transaction
Instruction eld
9 Usage instructions will be displayed in this location.
Where an error occurs, an error code and instruction will
be shown (see Appendix A for more information).
Stand by, ready
to use
Charge card accepted,
cable connected
Communicating with
vehicle or charging
complete
Charging transaction
active
Status indicators during smart EV charging (load balancing)
The Eve Single S-line will indicate activated smart charging features e.g. load balancing (for more information, s
ee Appendix B) in the following way:
Load balancing o Load balancing activated:
reduced charging
Load balancing activated:
charging paused
LED
LED
LED
Status indications for errors
Any user error or fault will be indicated by a red LED status.
The charging station detected
an error. Contact our service
department.
Charge card presented is not authorised for
charging. Charging cable is connected but
no charging is happening
2.2 User interface
The Eve Single has two dierent versions: The S-line with a Status LED and the Pro-line with a colour display. Both versions
inform the user on the progress of the charging by using status indications.
2.2.1 Status indications on S-line models
General status indications
Charge card accepted,
cable connected Communicating with vehicle or charging complete
Error, notication with error
code
Charging transaction
active, with charging speed
indication
--kW
--kW
--.--kWh
--.--h
22/01/2019 12:30
Hold the charge card in front of the
reader to stop
Your vehicle is being charged...
22kW
01:23 am
18.1kW
22.67kWh
2
1
3
4
6
5
7
8
9
ALFEN
Figure 1: Display of Eve Single Pro-line during charging Figure 2: Symbols status indicator
S-line (page 2) Pro-line (page 3)
Exterior view Exterior view
1Colour display
2RFID card reader (optional S-line) 2RFID card reader
3Type 2 socket (shutter optional) or plug holder 3Type 2 socket (shutter optional) or plug holder
4RGB Status LED
Interior view Interior view
5UTP (Ethernet) connector 5UTP (Ethernet) connector
6RJ11 connector 6RJ11 connector
7-7SIM cardholder
8Terminal block for the power supply 8Terminal block for the power supply
9Clamps for outbound charging cable (model without
outlet) 9Clamps for outbound charging cable (model without outlet)
10 a. Screws for wall-mounting frame 10 a. Screws for wall-mounting frame
10 b. Screws for wall-mounting frame with earth
connection 10 b. Screws for wall-mounting frame with earth connection
11 Screws for front cover 11 Screws for front cover
Bottom view Bottom view
12 Identication label 12 Identication label
13 Cable screw connection (cable gland) for the power
supply 13 Cable screw connection (cable gland) for the power supply
14 Cable screw connection (cable gland) for charging
cable 14 Cable screw connection (cable gland) for charging cable
15 Wall-mounting frame 15 Wall-mounting frame
16 Grommet for UTP cable/Ethernet cable 16 Grommet for UTP cable/Ethernet cable
17 Grommet for P1 cable 17 Grommet for P1 cable

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2. PRODUCT
--kW
--kW
--.--kWh
--.--h
--kW
--kW
--.--kWh
--.--h
Models with xed
charging cable
Models with socket
Models with xed
charging cable
Models with socket
S-line
S-line
S-line
S-line
Pro-line
Pro-line
Pro-line
Pro-line
21 3
21 3
21 3
21 3
2.3 Operation
Specic user actions are presented in a sequence that cearly shows the progress and corresponding status indications.
The rst steps can be conducted in any sequence. Upon detecting a charging cable or charge card, all Eve Single products
will show a green status. The light blue (cyan) colour will only be displayed if and when a connection between the vehicle
and charging station is established.
Operation Plug & Charge – Authorisation without a charge pass
Stop
Start

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2. PRODUCT
--kW
--kW
--.--kWh
--.--h
--kW
--kW
--.--kWh
--.--h
Models with xed
charging cable
Models with socket
Models with socket
Models with xed
charging cable
Pro-line
Pro-line
Pro-line
Pro-line
2 41 3
2 41 3
2 41 3
2 41 3
RFID - Charging station with user authorisation
Stop
Start
S-line
S-line
S-line
S-line

12 Eve Single manual |Version 4.2 |December 2021
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2. PRODUCT
2.4.1. Installing the Master Key
A Master Key can be easily installed using the following steps:
1 Select an RFID card, like the included Alfen pass, that complies with the specications mentioned in paragraph 2.5.4.
2 Hold the RFID card in front of the card reader for 10 seconds. The charging station does not recognise the pass and will
give a warning rst. You can ignore this.
3 After 10 seconds, the RFID card will be registered as the Master key. The following icon appears on the screen:
The charging station will only recognise one RFID card as the Master Key.
2.4.2 Adding and removing passes in the local database
Once the Master Key is registered, it can be used to add or remove charging passes from the local database. For every pass
held in front of the charging station, the station will give a sound signal. Follow the on-screen instructions to manage
access control:
If you add or remove a charge pass in error, you can immediately hold it in front of the card reader to undo the action.
To close the database, hold the Master Key in front of the card reader once more.
Hold the Master Key in front
of the card reader
Hold the charge pass that you
want to add in front of the card
reader
Hold the charge pass that you
want to remove in front of the
card reader
Display
Supporting text
on display
Master Key held in front of
reader
Add or remove charge passes
Card added Card removed
NOTICE!
The Master Key cannot be used for charging. It is only used
for access control of the charging station.
REMARK
To prevent the local database from being 'open' to access control, the menu will close automatically if no card has been
detected or removed after 10 seconds. The symbol will disappear from the display.
2.4 Access control for local authorisation (RFID)
To control local user access to an Alfen Eve Single charging station, you need to install an RFID card as the 'Master key'. With
this Master Key, you can determine who can use your charging station.
REMARK
Your charging station must be congured correctly in order to accept Master Keys. For stand-alone charge points this
functionality is automatically ON. If the charging station is delivered with a pre-programmed management system, this
functionality will be OFF.

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Eve Single manual |Version 4.2 |December 2021
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2.5 Specications of Eve Single product lines
Eve Single model overview S-line Pro-line
1 phase • •
3 phase • •
RFID card reader Optional* •
RGB LED •-
Display -•
Energy meter MID certied MID certied
Max. 6mA DC detection • •
Mobile network communication Optional* •
Ethernet/LAN dedicated network connection • •
2. PRODUCT
2.4.3 Removing the Master Key
A Master Key can only be removed using the Service Installer application. If necessary, you can ask for help from one of our
technicians. This might, however, incur costs. Therefore, always keep the Master Key in a safe location. More information on
the use of the Service Installer application can be found in chapter 4.
* Optional features are mutually exclusive.
NOTICE!
Alfen Eve Single charge stations contain a 6mA DC detector that protects the earth leakage circuit breaker against DC leak-
age currents. The DC detector prevents type A earth leakage circuit breakers from becoming 'blind' to dangerous leakage
currents. The charging station will repond well in advance of any dangerous situation (6mA vs 30mA). Instead of jumping
the earth leakage circuit breakers, the charging station will stop the charging process in a controlled manner if leakage
currents are detected. After a time-out, and provided that the 6mA leakage current is no longer measured, the charging
process will be restarted. Three restarts are possible before the charging process is stopped permanently and an error code
is displayed. This function does not, nor will it ever, replace an earth leakage circuit breaker and cannot be tested as such
by the installer. If legislation and regulations require a type B earth leakage circuit breaker to be installed, regardless of the
presence of a 6mA DC detector, this can be installed without any problems.

14 Eve Single manual |Version 4.2 |December 2021
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2.5.1 Operating conditions
Operating temperature -25°C - 40°C
Relative atmospheric humidity 5 - 95 %
Electrical safety class I
Degree of protection (casing) IP55
IK protection
(mechanical impact)
IK10
Stand-by use S-line 1-phase: approx. 3.5 - 3.8W
S-line 3-phase: approx. 3.9 – 4.1W
Pro-line 1-phase:: approx. 3.5 - 3.8W
Pro-line 3-phase: approx. 3.9 – 4.1W
2. PRODUCT
NOTICE!
The operating temperature assumes the ambient temperature of a product delivered in the default casing colour
'RAL9016'. Direct exposure to sunlight may have an adverse eect on the temperature range.
The ambient temperatures in the table above refer to a
product in its default casing, colour RAL9016. Other
(darker) colours may have an adverse eect on the
product. If the product is exposed to lower or higher
temperatures, continuous operation cannot be
guaranteed. If temperatures exceed the maximum values,
the charging station will automatically decrease the
charging current
to decrease the internal temperature.
This stabilises the internal temperature and makes it less
likely that a transaction will be unexpectedly paused.
If the product is directly exposed to sunlight, the
automated temperature management may automatically
start below the maximum ambient temperature.
NOTICE!
Where products are exposed to the elements, the case can be subject to gradual aging of the material, which can result
in product discolouration over time. Therefore, wherever possible, place the product in a sheltered place to optimise the
life of the materials.

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Eve Single manual |Version 4.2 |December 2021
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Package contents
• Alfen Eve Single,
• installation manual,
• wall-mounting frame,
• installation supplies and RFID charge passes (depending on options selected)
1 x
Eve Single S-line
Eve Single Pro-line Wall-mounting
frame
M25 x 1.5
(For model
with socket)
1 x
This manual
1 x 1 x
M8 washer Torx screw
M4 x 8mm
Reduction
tting
M32 x 1.5
Filler washer for
the cable gland
Screw
5 x 50mm
4 x 4 x 6 x 1 x 1 x 1 x
Torx T20
wrench
Plug 4.5-5
8mm
4 x
Quick Installation
Guide
1 x
M8 nut
4 x
M25 x 1.5
(For model
with xed
charging cable)
2 x
2. PRODUCT
2.6 Accessories
Item Details Article no.
Mounting post 803873036-ICU
Pole dimensions (H x W x D)
Base plate (L x W x H)
1.180 x 60 x 120mm
300 x 200 x 5 mm
Material SAE 304 stainless steel,
Fine-structure powder
coating
Colour RAL 7043 (Trac Grey B)
Packaging (H x W x D) 1200 x 340 x 220 mm
Weight 12 kg
Type 2 charging cable, 5m, 1 phase, up to 32A (7.4kW) 203100306-ICU
Type 2 charging cable, 7.5m, 1 phase, up to 32A (7.4kW) 203100303-ICU
Type 2 charging cable, 5m, 3 phase, up to 32A (22kW) 203100304-ICU
Type 2 charging cable, 7.5m, 3 phase, up to 32A (22kW) 203100305-ICU
Extra RFID card 203120010-ICU

16 Eve Single manual |Version 4.2 |December 2021
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3. ASSEMBLY AND CONNECTING
2.7 Technical specications for installation
NOTICE!
Your installation must comply with the standards and re-
gulations of the location (country) where it is installed. The
tables below are advisory and based on the proper practical
functioning of the charging stations, provided all necessary
conditions have been satised.
Printing errors are expressly reserved
Input: minimal recommended cable diameters
(based on assumed max. 50m cable length)
1-phase 3.7kW charging, 16A per phase: 3 x 4 mm2.
3-phase 11kW charging, 16A per phase: 5 x 4 mm2.
1-phase 7.4kW charging, 32A per phase: 3 x 6 mm2.
3-phase 22kW charging, 32A per phase: 5 x 6 mm2.
Short-circuit protection
With circuit breakers:
1-phase 16A (3.7kW): 1 x 20A, 1P, type B or C
3-phase 16A (11kW): 1 x 20A, 3P, type B or C
1-phase 32A (7.4kW): 1 x 40A, 1P, type B or C
3-phase 32A (22kW): 1 x 40A, 3P, type B or C
with fuses:
1-phase 16A (3.7kW): 1 x 20A gG
3-phase 16A (11kW): 3 x 20A gG
1-phase 32A (7.4kW): 1. x 35A gG
3-phase 32A (22kW): 3 x 35A gG
Residual current protection (possibly i.c.w. circuit breakers)
Earth leakage circuit breakers:
30mA type A or B, 4P
3.7kW/11kW charging: minimum 20A
7.4kW/22kW charging: 40A
For specic EV/ZE Ready installations, see paragraph
2.7.1 for detailed specications and related requirements
for the installation.
Nominal input voltage
• VL1-N: 230V (+/-10%)
• VL2-N: 230V (+/-10%)
• VL3-N: 230V (+/-10%)
• VL1-L2: 400V (+/-10%)
• VL1-L3: 400V (+/-10%)
• VL2-L3: 400V (+/-10%)
• VPE-N: ≈ 0V
Nominal frequency
50/60 Hz
Grounding
TN system: PE cable
TT system: separately installed grounding electrode
< 100 Ohm spreading resistance
2.7.1 External protection according to EV/ZE-Ready
standard
NOTICE!
An installation in accordance with the EV/ZE Ready stan-
dard requires a high immunity type Residual Current Breaker
(if a type A RCD is applied). The RCD must comply with
Level 4 specications.
IEC 61000-4-16 or IEC 61543
Level 3
Frequency range Cont. test Vrms
(V)
Current (mA)
1 kHz - 1.5 kHz 16.6
1,5 kHz - 15 kHz 1 - 10 6.6 - 66
15 kHz - 150 kHz 10 66
Level 4
Frequency range Cont. test Vrms
(V)
Current
(mA)
1 kHz - 1.5 kHz 320
1,5 kHz - 15 kHz 3 - 30 2 - 200
15 kHz - 150 kHz 30 200

17
Eve Single manual |Version 4.2 |December 2021
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3. ASSEMBLY AND CONNECTING
3.1 Safety Instructions
Read these instructions carefully before installing the
charging station. Alfen ICU B.V. is not liable for any
consequential damage caused by failure to follow the
instructions in this manual.
REMARK
The installation needs to be performed by a qualied
electrician who has read this manual and will execute the
installation in accordance with the IEC 60364 (Electrical
Installations for Buildings) standard. Failure to do so many
lead to injury or cause electical health and safety risks.
REMARK
Work on the charging station may not be carried out if the
atmospheric humidity exceeds 95%.
REMARK
A charging station must always be installed on a power
circuit intended for that purpose.
DANGER!
Installing the station incorrectly may result in fatal injury!
When working with electricity, failure to comply with
relevant regulations can lead to dangerous and life-
threatening situations.
DANGER!
The charging station contains electrical components that
still contain a charge after being disconnected from the
system. Always wait 10 seconds after disconnecting
before beginning to work.
DANGER!
The electrical system must be disconnected from every
power source before performing any installation or
maintenance work!
3.2 Assembly and installation requirements
REMARK
Refer to paragraph 2.7 for the safety options and neces-
sary cable diameters for a safe connection.
Ensure that the following requirements for installing the
Eve Single have been met:
• The cable trajectory from the main distributor to the Eve
Single must be secured against short-circuiting and
overcurrent with:
- a B- or C-type circuit breaker (or other, in accordance
with local standards and regulations), or
- gG-type fuses (or other, in accordance with local
standards and regulations).
• The cable trajectory must be equipped with 30-mA fault
current protection with a type A or B earth leakage
circuit breaker (type A recommended). The earth leakage
circuit breaker must be protected against the maximum
current the charging station can process (20A or 40A)
• The cable trajectory and the charging station are part of
a TN-S system; the equipment must be earthed at the
main distributor or with an earth pin (TT). An energy grid
without a neutral conductor is not supported.
• The cable trajectory must be installed in accordance
with the usual local professional standards.
REMARK
Local conditions may inuence the installation
requirements.
REMARK
The installation and cables should be installed to match
the maximum charging current to the input of the charging
station. This should assume continual load. The cable
diameters stated in this manual are indicative. The installer
is always responsible for choosing the right cable diameter
and complying with the relevant standards and legislation.
When selecting a location to install the Eve, the following
criteria must be taken into account:
• Never install in a potentially explosive atmosphere.
• Never install in areas prone to ooding without imple-
menting compensatory measures.
• Always fully comply with local technical requirements
and safety regulations.
• An on-site connection is created that complies with the
specications in paragraphs 2..7
• The installation site must have a levelled and solid
foundation.
• Maximum atmospheric humidity of 95%.
• Ambient temperature of -25 °C - 40 °C.
• A temperature dierence within 24 hours < 35 °C.
• The recommended installation height is 80 - 120 cm

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3. ASSEMBLY AND CONNECTING
from the ground to the bottom of the casing.
• The charging port on the vehicle needs to be easy to
reach with the (attached) charging cable.
• Ensure that the charging station is placed at a location
where users can use their charging cable (approx. 5 -
7,5 metres) without placing any tension on the cable.
• Prevent other drivers from being able to drive over the cable.
• Prevent pedestrians from tripping over cables.
3.3 Preparation prior to installation
• View the site and determine the installation location
• Check the scope of delivery and required parts
• Read this installation manual before hand
• Download ACE Service installer on alfen.com and
request an account
REMARK
Before installing the charging station, make sure you have a
user account and are using the newest version of the Ser-
vice Installer application. Click on "Sign up for an account".
Note that account creation may take several working days.
3.4 Installation tools
• Pencil or marker
• Wire stripper
• Voltmeter or digital multimeter
• Phillips screwdriver
• Small athead screwdriver
• Large athead screwdriver
• T20 security pin Torx driver
• T10 Torx driver
• M20 and M32 cable glands (also known as sealing hubs)
• Ferrules (the diameter of the ferrule depends on the
diameter of the power wiring and the construction)
• Spirit level
• Drill machine
• Torque driver (for terminal block connections)
3.5 Installation procedure prerequisites
• The installation location is a solid wall.
• In the surroundings of at least 5 meters of the installa-
tion location there is no re hazard.
• The power supply cable has been routed. The power
cabinet has an RCD type A and MCB to connect the
power cable.
• The power supply cable is powerless.
• Optional: The RJ11 or RJ45 cable has been routed and
prepared (plug at power cabinet).
3.6 Mechanical installation
• Take the charging station out of the box.
• Check if all parts listed are available.
• Use a non-scratching surface to lay it down to prevent
damage to the charging station.
REMARK
Tip: Use the packaging.
Wall mounting the charging station
1. Place the charging station at the chosen location.
• Keep 300 mm space clear around the charging station.
• Choose a suitable and ergonomic height.
• Use a pencil and a spirit level to mark the top and
bottom of the charging station.
2. Remove the wall mount frame from the back of the
charging station.
3. Remove the front cover and put aside.
4. Unscrew the three Torx T20 screws of the transparent
subframe and remove it from charging station.*
Figure 3: Detach subframe
* Models with display: disconnect the display connector.
5. Use the wall-mount frame as a drilling template.
• Use a spirit level to position the wall-mount frame.
• Mark the drill holes. Remove the wall-mount frame.
• Drill the marked holes with a 5 mm drill bit.
Figure 4: Wall-mounting installation

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Eve Single manual |Version 4.2 |December 2021
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3. ASSEMBLY AND CONNECTING
6. Install the wall-mount frame.
• Use a level and the 5x50 mm wall plugs and screws
provided.
7. Use a pencil and a spirit level to mark the location for
the holes for the bolts and the wiring (data cable(s):
• 50 mm below wall-mount frame,
• Power supply cable 100 mm below wall-mount frame).
8. Feed the Power supply- and UTP cable approx.
500 mm through the holes.
9. Determine the power supply cable length.
• Temporary hold the charging station on its installation
position.
• Cut the power supply cable to the correct length.
• Strip the wire.
10. Hold the charging station carefully. Uscrew the cable
gland and place it on the bottom of the charging
station.
• Feed the power- and data cable through the cable gland
and cable grommet.
• Cut the data cable grommet to data cable diameter size.
• Pull the power supply cable 300 mm into the charging
station.
11. Mount the charging station on the wall-mount frame.
• Connect the earth wire on the bottom right threaded
end of the wall-mount frame.
• Use the M8 washer and nut for installation.
3.7 Electrical installation
WARNING
Read and follow all of the safety instructions in this manual!
DANGER!
The electrical system must be disconnected from every
power source before performing any installation or
maintenance work!
NOTICE!
Refer to the identication label for your article number.
In the "Quick installation Guide" provided, you will nd the
article numbers and corresponding illustrations. Connect
the cables according to your product variant.
3.8 Electrical installation: Eve Single S-line and
Pro-line, 1 phase
3.8.1 Power supply connection
• Connect the power supply wires to the terminal block.
PE L1 N
Figure 5: Electrical connection, S-line / Pro-line, 1 phase
3.8.2 Fixed charging cable connection
• Connect the xed charging cable wires to the terminal block.
• Connect the control power (CP) connector.
• Connect the PE-cable to the terminal block
PE
L1
N
CP
Figure 6 Electrical connection xed charging cable, S-line / Pro-line,
1 phase

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3.9 Electrical installation: Eve Single S-line and
Pro-line, 3 phase
3.9.1 Power supply connection
• Connect the power supply wires to the terminal block.
PE L3 L2 L1 N
Figure 7: Electrical connection, S-line / Pro-line, 3 phase
3.9.2 Fixed charging cable connection
• Connect the xed charging cable wires to the terminal block.
• Connect the control power (CP) connector.
• Connect the PE cable to the terminal.
PE
L1
L2
L3
N
CP
Figure 8: Electrical connection xed charging cable, S-line / Pro-line,
3 phase
Finishing installation
• Tighten the cable gland rmly so that the power supply
cable/charging cable does not have any slack.
• Reattach the transparent subframe if you took it o. *
• Press the front cover back onto the charging station.
• Screw the front cover back onto the charging station
with the Torx T20 wrench. Use all six screws for this.
* Models with display: Connect the display connector.
3.10 Data cable options
3.10.1 Connecting the data cables
See the product overview at the beginning of the user
manual for the position of RJ45 and RJ11/12 connectors.
• No connection to network or smart meter
• Connection to network (RJ45 connector)
• Connection to smart meter (RJ11 or RJ45 connector)
• Connection to network and smart meter.
3.10.2 Preparing the data cable for the Smart Meter
Only when connecting the (D)SMR 4.X or higher energy-
meter:
• Remove the green and orange wire pairs of the data
cable.
• Place all 4 wires rmly in the RJ11/RJ45 connector.
• Make sure that the insulation of the cable is also in the
connector.
3.10.3 Preparing the data cable for the network
• Place all 8 wires rmly in the RJ45 connector.
• Make sure that the insulation of the cable is also in the
connector.
3. ASSEMBLY AND CONNECTING