ALIBI ALI-NVR71128R User manual

ALIBI™ ALI-NVR71128R Network Video Recorder
Firmware V3.6.22 User Manual
PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the instructions for safety
and proper use. Save this manual for future reference.
ALI-NVR_3.6.22_RM
180327

ii www.Observint.com
About this manual
This user manual applies to all ALIBI ALI-NVR71128R Network Video Recorders (NVR) with rmware version V3.6.22.
Navigation in the rmware is represented by the expression: “Menu | Conguration | Alarm | Alarm Output”, which means:
a. Right click on the Live View display to open the pop-up menu, and then click the Menu entry (at the top of the list).
b. In the Menu window, click the Conguration icon.
c. In the Conguration window, click the Alarm entry in the left frame.
d. Click the Alarm Output tab at the top of the screen. This may also indicate a parameter on the screen.
To nd the version of the rmware installed in your NVR, open the Menu | Conguration screen.
LEGAL NOTICE
Observint Technologies (Observint) products are designed to meet safety and performance standards with the use of
specic Observint authorized accessories. Observint disclaims liability associated with the use of non-Observint
authorized accessories.
The recording, transmission, or broadcast of any person’s voice without their consent or a court order is strictly
prohibited by law.
Distributing, copying, disassembling, reverse compiling, reverse engineering, and exporting, in violation of
export laws, the software provided with Alibi video recorders is expressly prohibited.
Observint makes no representations concerning the legality of certain product applications such as the making,
transmission, or recording of video and/or audio signals of others without their knowledge and/or consent. We
encourage you to check and comply with all applicable local, state, and federal laws and regulations before
engaging in any form of surveillance or any transmission of radio frequencies.
Alibi and the Alibi logo are trademarks of Observint.
Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries. Android is a trademark of Google Inc. Use of this trademark is subject to
Google Permissions. Apple, iPhone,iPod touch, and iPad are registered trademarks of Apple Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks
and names or their products. Observint disclaims any proprietary interest in trademarks and trade names other than
its own.
No part of this document may be reproduced or distributed in any form or by any means without the express written
permission of Observint Technologies.
© 2018 by Observint Technologies. All Rights Reserved.
11000 N. Mopac Expressway, Building 300, Austin, TX 78759
For Sales and Support, contact your distributor.

iiiAlibi™ NVR Firmware V3.6.22 User Manual
TABLE OF CONTENTS
Table of Contents
SECTION 1 Systems Overview...................................................................1
1.1 Soft keyboards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
SECTION 2 Initial NVR Setup ...................................................................5
2.1 Using the setupWizard ...............................................................5
2.2 Access the Menu system .............................................................11
2.3 Customize camera congurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
2.3.1 Camera OSD setup ..............................................................13
2.3.2 Camera Image setup ............................................................14
2.3.3 Camera PTZ setup ..............................................................15
2.3.4 Camera Motion detection setup...................................................15
2.3.5 Camera Privacy Mask setup ......................................................18
2.3.6 Camera Video Tampering setup ...................................................19
2.3.7 Camera Video Loss setup.........................................................21
2.3.8 VCA ..........................................................................23
2.4 Adding cameras manually ...........................................................23
2.4.1 Conguring customized protocols ................................................26
2.5 Checking HDD status ................................................................28
2.5.1 Additional HDD features .........................................................29
2.6 Conguring Exception Alarms.........................................................30
2.7 Setting sensor alarms................................................................31
2.8 Setting alarm response actions........................................................35
SECTION 3 Startup, Shutdown, Reboot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.1 Starting Up, Shutting Down and Rebooting the NVR......................................39
3.1.1 Startup .......................................................................39
3.1.2 Shutdown .....................................................................39
3.1.3 Rebooting the NVR .............................................................40
SECTION 4 LiveView Interface.................................................................41
4.1 Setting monitor resolution ...........................................................41
4.2 Dual monitor support - Main and Aux monitors..........................................42
4.2.1 Setting Menu Output Mode ......................................................43
4.3 Live View settings ...................................................................45
4.4 Using the mouse in Live view .........................................................46
4.5 LiveView Status icons ...............................................................47

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4.6 Quick Setting Toolbar ................................................................47
4.7 Channel-Zero Encoding ..............................................................49
SECTION 5 PTZ Controls.......................................................................50
5.1 PTZ Control Panel ...................................................................50
5.2 Conguring PTZ settings .............................................................51
5.3 Setting PTZ presets, patrols and patterns ...............................................53
5.3.1 Customizing Presets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
5.3.2 Calling Presets .................................................................54
5.3.3 Customizing Patrols.............................................................55
5.3.4 Calling Patrols in Live View .......................................................56
5.3.5 Creating a Pattern ..............................................................57
5.3.6 Calling the Pattern .............................................................58
5.4 Linear Scan ........................................................................59
5.4.1 Initiating a Linear Scan ..........................................................59
SECTION 6 VCA Features ......................................................................61
6.1 Face Detection......................................................................62
6.2 Line Crossing Detection..............................................................65
6.3 Intrusion Detection..................................................................69
6.4 Region Entrance Detection ...........................................................73
6.5 Region Exiting Detection .............................................................77
6.6 Unattended Baggage Detection .......................................................82
6.7 Object Removal Detection ............................................................85
6.8 Audio Exception Detection ...........................................................89
6.9 Defocus Detection...................................................................93
6.10 Sudden Scene Change Detection ......................................................96
6.11 PIR Alarm..........................................................................99
6.12 VCA Search features ................................................................102
6.12.1 Behavior search ...............................................................102
6.12.2 Face search ...................................................................104
6.12.3 Plate Search ..................................................................105
6.12.4 Advanced Search ..............................................................106
6.12.5 Counting .....................................................................106
6.12.6 Heat map ....................................................................107
SECTION 7 Record, Playback and Video Backup..................................................109
7.1 Conguring record settings..........................................................110

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7.1.1 Setting camera parameters .....................................................110
7.1.2 Conguring Record schedule ....................................................112
7.1.3 Record Holiday settings.........................................................116
7.1.4 Record Advanced settings.......................................................118
7.1.5 Conguring Motion Detection Recording..........................................119
7.1.6 Manual record ................................................................121
7.1.7 Conguring HDD Group for Recording.............................................123
7.1.8 Files Protection................................................................123
7.2 Playback..........................................................................125
7.2.1 Instant playback by channel ....................................................125
7.2.2 Playback by channel - menu and screen controls ...................................125
7.2.3 Create video tag...............................................................130
7.2.4 Playback by Event Search .......................................................131
7.2.5 Playback by Tag ...............................................................133
7.2.6 Playback by Sub-Periods........................................................135
7.2.7 Playing Back an external le ....................................................136
7.2.8 Playback Pictures .............................................................137
7.2.9 Playback using System logs .....................................................138
7.2.10 Auxiliary Functions - Playback frame by frame ....................................140
7.2.11 Auxiliary Functions - Reverse Playback Multi-channel ...............................140
7.2.12 Digital Zoom..................................................................142
7.3 Backing up Record Files - Export......................................................142
7.3.1 Quick Export ..................................................................142
7.3.2 Export by video search .........................................................144
7.3.3 Export by Event Search .........................................................147
7.3.4 Export by Picture Search .......................................................150
7.3.5 Exporting Video Clips during playback ............................................153
SECTION 8 Managing User Accounts ...........................................................156
8.1 Adding a user account ..............................................................156
8.2 Deleting a user account .............................................................161
8.3 Editing a user account ..............................................................161
8.3.1 Edit admin user ...............................................................162
SECTION 9 Network Settings .................................................................163
9.1 Conguring General Settings ........................................................163
9.2 Conguring Advanced Settings.......................................................164

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TABLE OF CONTENTS
9.2.1 Conguring PPPoE ............................................................164
9.2.2 Conguring DDNS .............................................................165
9.2.3 Conguring NTP Server.........................................................167
9.2.4 Conguring Remote Alarm Host .................................................168
9.2.5 Conguring Multicast ..........................................................169
9.2.6 Conguring RTSP ..............................................................170
9.2.7 Conguring Server and HTTP Ports ...............................................170
9.2.8 Conguring Email .............................................................171
9.2.9 Conguring UPnP™ ............................................................173
SECTION 10 System Maintenance ..............................................................175
10.1 System Information ................................................................175
10.2 Log Information, Log Export .........................................................175
10.2.1 Log Search. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
10.3 Import / Export system conguration .................................................180
10.4 Upgrade Firmware .................................................................182
10.4.1 Upgrade from FTP server .......................................................183
10.5 Default ...........................................................................184
10.6 Net Detect ........................................................................185
10.6.1 Checking Network Trac .......................................................185
10.6.2 Testing Network Delay and Packet Loss ...........................................185
10.6.3 Exporting Network Packet ......................................................186
10.6.4 Checking the network status ....................................................187
10.6.5 Checking Network Statistics.....................................................188
10.6.6 HDD Detect ...................................................................189
10.7 Disk Clone ........................................................................192
SECTION 11 Managing HDDs (without RAID) .....................................................194
11.1 Initializing HDDs ...................................................................194
11.2 Adding network HDDs to the system ..................................................195
11.3 Conguring the HDD Quota/Group mode ..............................................197
11.4 HDD Maintenance .................................................................203
11.4.1 S.M.A.R.T. Display .............................................................203
11.4.2 Bad Sector Detection...........................................................204
SECTION 12 RAID Arrays ......................................................................206
12.1 Create a RAID array.................................................................206
12.1.1 Installing a Hot Spare disk ......................................................209

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TABLE OF CONTENTS
12.2 Rebuilding a RAID array (example) ...................................................210
12.2.1 Rebuilding array process - example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210
SECTION 13 Remote Access....................................................................212
13.1 Congure IE to run in Administrator mode .............................................212
13.2 Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213
13.3 Live View screen ...................................................................214
13.4 Playback screen....................................................................217
13.5 Picture screen .....................................................................219
13.6 Conguration screen ...............................................................220
13.6.1 Log information ...............................................................221
APPENDIX A Glossary .........................................................................223

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NOTES

1Alibi™ NVR Firmware V3.6.22 User Manual
SECTION 1: SYSTEM OVERVIEW
SECTION 1
Systems Overview
Congratulations on purchasing your new Embedded NVR security system! Your system includes the following key features:
General
• Each channel supports dual-stream video.
• NVR supports cameras from several manufacturers. Consult with your vendor for a list of supported camera.
• Independent conguration for each channel including resolution, frame rate, bit rate, image quality, etc.
• The quality of the input and output record is congurable.
Local Monitoring
• VGA monitor output with resolutions up to 1920 × 1080 / 60 Hz.
• Front panel monitor with resolution up to 1080p
• HDMI monitor output with resolutions up to 4K (3840 × 2160 / 60 Hz).
• Video Wall supports up to 6 monitors through Alibi Central Management System (ACMS) V3.1
• Main / Auxiliary monitor feature determines whether control is on VGA or HDMI screen.
• Multiple screen display in Live view is supported; the display sequence of channels is congurable.
• Congurable Live View display of groups and tours.
• Live view Quick setting menu.
• Motion detection, video tampering, video exception alert and video loss alert functions.
• Privacy mask.
• Camera detected VCA alarm reporting and processing.
• Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
• Supports internal SATA hard disk drive(s), with a maximum of 8 TB storage capacity in each drive.
• 8 network disks (8 NAS disks, or 7 NAS disks+1 IP SAN disk) can be connected.
• Supports RAID 0 / 1/ 5 / 6 / 10 congurations.
• Supports HDD S.M.A.R.T. and bad sector detection.
• Supports HDD group management.
• Supports HDD standby function.
• Supports HDD property: redundancy, read-only, read/write (R/W).
• Supports HDD quota management; a dierent capacity can be assigned to each camera channel.
Recording and Playback
• Normal and event video encoding parameters.
• Multiple recording types: manual, normal, and Event and Video Content Analytics triggered recording.

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• Eight recording time periods with separated recording types.
• Supports pre-record and post-record for motion detection recording, and pre-record time for schedule and manual recording.
• Tag marker insertions, search and playback by tags.
• Lock/unlocking video les.
• Searching and playing back record les by channel number, recording type, start time, end time, etc.
• Motion analysis for the selected area in the video.
• Zoom in/out during playback.
• Forward/reverse, fast/slow playback.
• Forward/reverse multi-channel playback.
• Supports pause, skip forward and skip backward during playback.
• Synchronous multi-channel video playback.
Backup
• Export video data to USB or SATA device.
• Internal HDD clone to eSATA device
• Export video clips during playback.
• Management and maintenance of backup devices.
• Either Normal or Hot Spare working mode is congurable to constitute an N+1 hot spare system.
Alarm and Exception
• Congurable arming time of alarm input/output.
• Alarm for video loss, motion detection, tampering, abnormal signal, video input/output standard mismatch, illegal login,
network disconnected, IP coniction, record exception, HDD error, and HDD full, etc.
• Camera detected VCA alarm reporting
• Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and alarm output.
• Automatic restore when system is abnormal.
Other Local Functions
• Supports password reset mechanism option.
• Operable by mouse and control keyboard.
• Three-level user management; administrative user is allowed to create many operating accounts and dene their operating
permission, which includes the limit to access any channel.
• Operation, alarm, exceptions and log recording and searching.
• Manually triggering and clearing alarms.
• Manual capture operation.
• Import and export of device conguration information.
SECTION 1: SYSTEM OVERVIEW

3Alibi™ NVR Firmware V3.6.22 User Manual
SECTION 1: SYSTEM OVERVIEW
Network Functions
• Supports FTP based rmware updating.
• Supports Alibi-Connect remote connection.
• IPv6 supported.
• Supports IPv4, TCP/IP, UDP, HTTP, UPnP, RTSP/RTP/RTCP, SMTP, FTP, DHCP, NTP, DNS, ONVIF, HTTP multipart protocols.
• Supports TCP, UDP and RTP for unicast.
• Auto/manual port mapping by UPnP™ (enabled by default).
• Remote web browser access by HTTPS ensures high security.
• Remote reverse playback through the Alibi CMS and remote login.
• Support accessing by platform via ONVIF.
• Remote search, playback, download, locking and unlocking of the record les, and support downloading les broken transfer
resume.
• Remote parameters setup; remote import/export of device parameters.
• Remote viewing of the device status, system logs and alarm status.
• Remote keyboard operation.
• Remote locking and unlocking of control panel and mouse.
• Remote HDD formatting and program upgrading.
• Remote system restart and shutdown.
• RS-485 transparent channel transmission.
• Alarm and exception information can be sent to the remote host
• Remotely start/stop recording.
• Remotely start/stop alarm output.
• Remote PTZ control.
• Remote manual JPEG capture.
• Virtual host function is provided to get access and manage the IP camera directly.
• Two-way audio and voice broadcasting.
• Embedded WEB server.
1.1 Soft keyboards
One of two on-screen keyboards appears when you click in a eld that accepts a entry, such as a password or name or a numerical
value. A third keyboard which includes symbols can also be opened while in the numeric keyboard. The alphanumeric keyboard
is shown in the following picture. Some control keys toggle their function when they are clicked. A numerical keyboard, shown
beneath, appears for numerical entries such as an IP address.

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Uppercase /
Lowercase Backspace
Switch to
numeric Enter
Soft keyboard - alphanumeric
Switch to
symbols Backspace
Switch to
alphanumeric Enter
Soft keyboard - numeric
Switch to
alphanumeric Backspace
Switch to
numeric Enter
Soft keyboard - symbols
A USB keyboard attached to the recorder has limited functionality. It can be useful for entering text and numbers.
SECTION 1: SYSTEM OVERVIEW

5Alibi™ NVR Firmware V3.6.22 User Manual
SECTION 2: INITIAL NVR SETUP
SECTION 2
Initial NVR Setup
Use this section to setup the initial conguration of your NVR. Refer to the other sections of this manual for procedures for using the
extensive features of the system.
2.1 Using the setup Wizard
Important guidelines for using the Wizard:
• Password: When logging into the recorder for the rst time, create a “Strong” administrator user password. Follow the
on-screen instructions. NOTE: There is no factory default password for this device.
• Date and Time: Set the time zone, date and time correctly. All recorded video is time stamped.
• Storage - HDD: In the HDD Management wizard, if a new recorder is shipped with a pre-congured HDD, nothing needs to
be done with it in this window. If you installed an HDD or replaced the HDD, that HDD needs to be initialized by the recorder
before it can be used to record data. Select (check the box for) that HDD, then click Init to initialize the disk. NOTE: Init will
erase all data from the disk and can take several minutes to complete. When the initialization is complete, click Next to
continue.
• Network Settings: By default, the recorder acquires it’s network settings using DHCP (for dynamic network settings).
Depending on the conguration of the network, these settings may change. To improve remote access to the recorder,
Observint recommends that you congure the NVR with xed network settings. To easily change the DHCP acquired network
settings to xed network settings, un-check the Enable DHCP option in the network setup menu, and then click Apply.
1. Power on the NVR using the POWER button on the front panel. Normally, an Alibi logo splash screen appears on the system
Main monitor and the NVR front panel display within about 2 minutes.
2. Power on the monitor(s).

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By default, the Setup Wizard will open automatically.
3. The initial Activation screen requires you to create the NVR administrative (admin) password:
a. To enter a password using the virtual keyboard, click inside the entry eld, and click on the virtual keyboard to enter
characters. Click the Next key in the lower right corner of the keyboard to complete the entry.
b. Follow the on-screen instructions provided to create a “Strong” password, and then enter that in the Create New
Passw... and Conrm... elds.
c. Click OK to continue. The conrmation window shown below sill appear. Click OK to continue.
4. In the Wizard window shown below, click Next if you want to start the Wizard the next time the NVR is power up or restarted.
Otherwise, uncheck the select box and then click Next.
SECTION 2: INITIAL NVR SETUP

7Alibi™ NVR Firmware V3.6.22 User Manual
SECTION 2: INITIAL NVR SETUP
5. In the next screen, set the time zone and date format (using the drop down menus), and the date and time in your recorder
(using the pop-up graphical menus, see below). NOTE: Since video data is time stamped by the recorder, It is very important
that this information be set precisely to produce valuable evidence.
After conguring the date and time, click Next to start the clock at the time entered.
6. In the Network setup Wizard window:
a. Open the Working Mode drop-down list and select the way you prefer the LAN ports: Fault tolerant or multi-address
(does not allow DHCP).
b. To enable xed network settings, rst, un-check the Enable DHCP box. If a DHCP server is active on your network, the
IPv4 Address, IPv4 Subnet Mask, IPv4 Default Gateway elds will be populated with network settings assigned by the

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server. These settings are compatible with your network. If the elds are not populated, they will be blank as shown
above.
c. Enter (or modify, if necessary) the IPv4 Address, IPv4 Subnet Mask, IPv4 Default Gateway elds to settings compatible
with your network using the virtual keyboard. You can also enter a Preferred DNS Server address (optional, ex. 8.8.8.8 and
8.8.4.4 [Google] DNSs). Consult with your network administrator to determine the best network settings for your NVR.
d. Open the Main NIC drop-down list and select the LAN port you prefer to be the primary network port. You can select
either LAN1 .. LAN 8. The network settings you congured above will be applied to that port.
e. Click Next to continue.
7. You can recongure the network ports you prefer to use and DDNS access. Before changing your port conguration, consult
with your network administrator or your vendor for product support.
a. To change the Server, HTTP or RTSP port numbers, click on the entry eld, and then use the pop-up virtual keyboard to
enter a new value.
b. Check the select boxes to use Universal Plug and Play (UPnP) and DDNS as needed. If you enable DDNS, open the Type
drop-down list and select either DynDNS, PeanutHull or NO-IP, and then enter the required information in the elds
below.
c. After completing the settings in this window, click Next to advance to the next window.
8. In the window shown below, you can check the select box to enable RAID for the HDDs storage in the NVR. By default in the
Wizard, RAID 5 is used.
SECTION 2: INITIAL NVR SETUP

9Alibi™ NVR Firmware V3.6.22 User Manual
SECTION 2: INITIAL NVR SETUP
NOTE
To use a RAID conguration:
• RAID 5 disk congurations require at least three HDDs.
• If four HDDs are installed, one RAID array can be created. The fourth HDDs is automatically congured as a hot spare HDD for
rebuilding the array when an “abnormal array” condition occurs.
• If more than 10 HDDs are installed in the chassis, 2 RAID arrays can be congured.
Other RAID modes can be congured using the NVR rmware menu system.
If enabling RAID in the NVR, follow the on-screen instructions to congure and name the array. A reboot of the NVR is required.
9. The HDD management Wizard window will open. If your NVR is a new NVR shipped with a pre-congured HDD, nothing needs
to be done in this window. If you installed an HDD or replaced the HDD om the NVR, you must initialize (Init) it before it can
be used. CAUTION: Initialization erases all information on the disk. In the example shown below, three HDDs were installed in
the NVR.

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a. To initialize an HDD, select (check the box for) the HDD you need to initialize, and then click Init. See above.
b. Wait until the initialization is complete, and then click Next to continue.
10. In the next window, click Search button to discover all compatible cameras on the LAN(s) the NVR is attached to. Other
devices, such as NVRs and Alibi compatible storage servers are also listed. You can add cameras to the NVR in two ways:
a. Click the One-touch Activate button to add Inactive cameras connected to the LAN to the NVR. When the camera is
activated, it will be congured with the same admin password assigned to the NVR.
b. Check the select boxes for the camera(s) you want to add, than the click Add. In the example below, camera numbers
3 and 28 were selected. After camera(s) are added successfully, live video from the camera(s) will appear in the
background.
SECTION 2: INITIAL NVR SETUP

11Alibi™ NVR Firmware V3.6.22 User Manual
c. Check the Enable H.265 select box to use this type of storage data compression. High Eciency Video Coding (HEVC),
or H.265, is a video compression standard designed to substantially improve streaming eciency with improved video
quality.
d. Click Next to continue.
11. In the next Wizard window, select the kind of recording mode to apply to all cameras added to your recorder. You can select
either:
—Continuous: The live video from all cameras will be recorded and stored;
—Motion Detection: Live video live video from all cameras will recorded and stored when motion is detected in the
video.
NOTE: In the rmware menu system you can congure each camera individually for conditions that will trigger recording,
and when recordings are made. Conguring cameras in this way improves the performance of the NVR and reduces storage
requirements.
After selecting the recording mode, click OK, and then click Yes in the Attention popup window. The Wizard will close
automatically.
2.2 Access the Menu system
After the initial setup of your NVR using the Wizard, the Menus interface enables you to customize your conguration settings and
expand the functionality of the system. To use most menus, the user must log into the NVR system, either locally or remotely, with
administrative privileges.
To open the Menu system from the Live View screen, right click anywhere in the screen, then select Menu.
SECTION 2: INITIAL NVR SETUP

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If ID Authentication is not disabled (see the Menu | Conguration | General settings), a login window will open. In the Login
window, select a User Name with administrative privileges, enter its password, then click OK. NOTE: A window of Menu icons will
open.
2.3 Customize camera congurations
The Camera menu lists all cameras congured in the NVR, and shows the channel, name, timestamp, etc. of each. Using this menu,
you can assign names to each camera for easy recognition, select areas for motion detection and privacy blocking, and congure
alarm features (if supported by the camera). To customize the conguration settings of each camera, do the following:
1. Open the Camera menu: right click anywhere on the Live View desktop, then click Menu | Camera.
SECTION 2: INITIAL NVR SETUP
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