Alienware AW988 User manual

Regulatory Model: AW988
Alienware Wireless Gaming Headset
AW988
User’s Guide

2
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2018 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws. DellTM and the DELL logo are trademarks of Dell Inc. in
the United States and/or other jurisdictions. All other marks and names mentioned herein may be
trademarks of their respective companies.
2018 – 06
Rev. A00

3
Contents
What‘s in the box................................5
About the headset...............................6
Setting up your headset on your computer ..........7
System requirements . . . . . . . . . . . . . . . . . . . . . . 7
Connecting the headset to your computer using the USB
wireless dongle. . . . . . . . . . . . . . . . . . . . . . . . . . 7
Configuring the headset on your computer. . . . . . . . . . 7
Connecting the headset to your computer or mobile device
using the 3.5 mm audio cable (optional) . . . . . . . . . . .10
Alienware Headset Center.......................11
Installing the Alienware Headset Center . . . . . . . . . . . 11
Charging the headset ...........................13
Battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Auto power off . . . . . . . . . . . . . . . . . . . . . . . . . .13
Using the headset ..............................14
Adjusting the headset . . . . . . . . . . . . . . . . . . . . .14
Turning on/off your headset . . . . . . . . . . . . . . . . . .15
Adjusting the master volume . . . . . . . . . . . . . . . . . .15
Muting/unmuting the microphone . . . . . . . . . . . . . .16
Switching between the audio presets . . . . . . . . . . . . .17
Adjusting the chat balance . . . . . . . . . . . . . . . . . . .18
Storing the USB wireless dongle in the headset . . . . . . .18
Replacing the earcup cushions . . . . . . . . . . . . . . . . .19

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Troubleshooting............................... 20
Specifications ................................. 23
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Physical characteristics . . . . . . . . . . . . . . . . . . . . .23
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . .23
Warranty information .......................... 24
Limited warranty and return policies . . . . . . . . . . . . 24
For U.S. customers:. . . . . . . . . . . . . . . . . . . . . . . 24
For European, Middle Eastern and African customers: . . 24
For non-U.S. customers: . . . . . . . . . . . . . . . . . . . . 24

5
What‘s in the box
Alienware Wireless
Gaming Headset
AW988
1
5
4
2
3
1 Alienware Wireless Gaming
Headset—AW988
2 USB wireless dongle
3 USB cable for battery charging 4 Documents
5 Audio cable (3.5 mm)
NOTE: The documents shipped with the headset may vary based on your
region.

6
About the headset
1
2
4
3
5
6 7
8
12
11
10
9
1 Power button 2 Alienware two zones lighting
3 Microphone mute indicator 4 Retractable boom mic
5 Audio preset button 6 Micro-USB charging port
7 3.5 mm audio port 8 Battery status indicator
9USB wireless dongle
storage slot 10 Master volume control
11 Microphone mute button 12 Game/chat volume mixer control

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Setting up your headset on your computer
System requirements
• One USB port for USB wireless dongle
• One USB port for charging (optional)
• Microsoft Windows 10 operating system
Connecting the headset to your computer using the USB
wireless dongle
Connect the USB wireless dongle to the USB port on your computer. The
headset and the USB wireless dongle are pre-paired.
Configuring the headset on your computer
To use your headset for gaming or to listen to music from your computer, it has
to be selected as the default playback device and the default recording device
in Windows Audio Settings.
1 On Windows toolbar, right-click the speaker icon to access the Windows
Audio Settings. The Sound dialog box appears.

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2 Click the Playback tab and set the following:
- Alienware AW988 Game as the Default Playback device.
- Alienware AW988 Chat as the Default Communication device.
3 Click the Recording tab, set the Alienware AW988 Chat as the Default
Device.

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4 Click the Communications tab, select Do nothing.

10
Connecting the headset to your computer or mobile device
using the 3.5 mm audio cable (optional)
Connect one end of the audio cable to the 3.5 mm audio port on your headset,
and connect the other end to the audio/headset port on your computer or
mobile device.
The headset speakers and the microphone on the cable will function even when
the headset is powered off, as long as the headset is connected to a 3.5 mm
audio port. The buttons and LEDs will not function when powered off.
NOTE: Audio preset is not supported for 3.5 mm audio port.
Microphone
Mic offMic on