Alliance Laundry Systems ADE3SRGS173CW01 User manual

Troubleshooting
Home Dryers
Refer to Page 6 for Model Numbers
DRY726C_SVG
Original Instructions
Keep These Instructions for Future Reference.
CAUTION: Read the instructions before using the machine.
(If this machine changes ownership, this manual must accompany machine.)
www.alliancelaundry.com Part No. D515517ENR3
June 2018

Table of Contents
Safety Information..................................................................................5
Locating an Authorized Service Person.............................................................6
Introduction........................................................................................... 7
Customer Service............................................................................................7
Serial Plate Location....................................................................................... 7
Model Identification........................................................................................7
How Your Dryer Works...................................................................................9
Troubleshooting....................................................................................10
No Timer Advance in Automatic Cycles......................................................... 10
Electric Dryers.......................................................................................... 10
Gas Dryers................................................................................................10
Troubleshooting Flowcharts..................................................................12
Dryer Motor Does Not Run............................................................................13
Dryer Stops in Cycle; Quits After the First Few Loads; Has a BurningSmell; Cy-
cles on Motor Thermal Protector.................................................................15
Dryer Motor Runs but Cylinder Does Not Turn................................................16
Dryer Motor Does Not Stop........................................................................... 18
Dry Runs Only When Door is Open................................................................19
Dryer Heating Assembly Does Not Heat or Burner Does Not Ignite...................20
Igniter Does Not Glow (Gas Supply Sufficient) - Gas Dryer Models..................22
Burner Ignites and Goes Out Repeatedly (Gas Dryer Models)........................... 23
Igniter Glows but Burner Does Not Ignite (Gas Dryer Models)......................... 24
Dryer Heater Assembly or Burner Shuts Off Prematurely................................. 25
Dryer Heater Assembly or Burner Repeatedly Cycles Off On Limit Thermostat.27
Dryer Heater Assembly or Burner Does Not Shut Off.......................................29
Clothes Do Not Dry in Dryer......................................................................... 30
Timer/Electronic Control Does Not Advance in Automatic Cycle......................32
Clothes Are Too Hot When Removed from Dryer............................................ 34
Excessive Chattering or Vibrating Noise in Dryer............................................ 35
Excessive Humming or Whistling Noise in Dryer............................................ 36
Error Codes - Electronic Control Models.............................................. 37
Adjustments......................................................................................... 39
Leveling Legs...............................................................................................39
Burner Flame (Gas Models)........................................................................... 39
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All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed
written consent of the publisher.
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3 Part No. D515517ENR3

Test Procedures.....................................................................................41
Timer Contacts............................................................................................. 41
Fabric Selector Switch...................................................................................41
Drive Motor................................................................................................. 42
Drive Motor - Motor Switch.......................................................................... 43
Drive Motor - Motor Windings.......................................................................45
Motor Switch................................................................................................45
Burner System Operation - Gas Models.......................................................... 47
Electrical Circuit Ignition System (Gas Models).............................................. 48
Gas Valve Coils Check (Gas Models)..............................................................48
Sensor Check (Gas Models)........................................................................... 49
Igniter Check (Gas Models)........................................................................... 49
Thermal Fuse Electric (Models)..................................................................... 49
Heater Assembly (Electric Models)................................................................ 49
Cycling or Limit Thermostat.......................................................................... 50
Door Switch................................................................................................. 50
Internal Wiring of Dryer Motor Switch.................................................51
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4 Part No. D515517ENR3

Safety Information
Precautionary statements (“DANGER,” “WARNING,” and
“CAUTION”), followed by specific instructions, are found in this
manual and on machine decals. These precautions are intended
for the personal safety of the operator, user, servicer, and those
maintaining the machine.
DANGER
Indicates an imminently hazardous situation that, if
not avoided, will cause severe personal injury or
death.
WARNING
Indicates a hazardous situation that, if not avoided,
could cause severe personal injury or death.
CAUTION
Indicates a hazardous situation that, if not avoided,
may cause minor or moderate personal injury or
property damage.
Additional precautionary statements (“IMPORTANT” and
“NOTE”) are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used to in-
form the reader of specific procedures where minor
machine damage will occur if the procedure is not fol-
lowed.
NOTE: The word “NOTE” is used to communicate in-
stallation, operation, maintenance or servicing informa-
tion that is important but not hazard related.
In the interest of safety, some general precautions relating to the
operation of this machine follow.
WARNING
• Failure to install, maintain and/or operate this
product according to the manufacturer’s instruc-
tions may result in conditions which can produce
serious injury, death and/or property damage.
• Do not repair or replace any part of the product or
attempt any servicing unless specifically recom-
mended or published in this Service Manual and
unless you understand and have the skills to car-
ry out the servicing.
• Whenever ground wires are removed during serv-
icing, these ground wires must be reconnected to
ensure that the product is properly grounded and
to reduce the risk of fire, electric shock, serious
injury or death.
W006R2
WARNING
To reduce the risk of electric shock, fire, explosion,
serious injury or death:
• Disconnect electric power to the dryer before
servicing.
• Close gas shut-of valve to gas dryer before serv-
icing.
• Never start the Dryer with any guards/panels re-
moved.
• Whenever ground wires are removed during serv-
icing, these ground wires must be reconnected to
ensure that the dryer is properly grounded.
W001R1
CAUTION
If you or an unqualified person perform service on
your product, you must assume the responsibility
for any personal injury or property damage which
may result. The manufacturer will not be responsible
for any injury or property damage arising from im-
proper service and/or service procedures.
W008
Safety Information
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5 Part No. D515517ENR3

NOTE: The WARNINGS and IMPORTANT INSTRUC-
TIONS appearing in this manual are not meant to cover
all possible conditions and situations that may occur.
Common sense, caution and care must be exercised
when installing, maintaining or operating the machine.
Always contact your dealer, distributor, service agent or the man-
ufacturer about any problems or conditions you do not under-
stand.
Locating an Authorized Service Person
Alliance Laundry Systems is not responsible for personal injury
or property damage resulting from improper service. Review all
service information before beginning repairs.
Warranty service must be performed by an authorized technician,
using authorized factory parts. If service is required after the war-
ranty expires, Alliance Laundry Systems also recommends con-
tacting an authorized technician and using authorized factory
parts.
Safety Information
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6 Part No. D515517ENR3

Introduction
Customer Service
If literature or replacement parts are required, contact the source
from whom the machine was purchased or contact Alliance
Laundry Systems at [phone] for the name and address of
the nearest authorized parts distributor.
For technical assistance, call [phone].
Serial Plate Location
When calling or writing about your product, be sure to mention
model and serial numbers. Model and serial numbers are located
on Serial Plate as shown.
DRY2527N_SVG
1
1. Serial Plate
Figure 1
Model Identification
Information in this manual is applicable to these washer models:
ADE3SRGS173CW01 ADEE9BSS543DN01 ADGE9BGS115CW01 ADLE9RGS303XW34
ADE3SRGS173TW01 ADEE9BSS543FN01 ADGE9BGS115CW14 ADLE9RGS305XW34
ADE3SRGS175CW01 ADEE9RGS173CW01 ADGE9BGS115TW01 ASEE8AGW173TW01
ADE3SRGS175CW14 ADEE9RGS173TW01 ADGE9BGS123DW01 ASGE8AGW113TW01
ADE3SRGS175TW01 ADEE9RGS175CW01 ADGE9BGS125DW01 ZDE3SRGS173CW01
ADE4BRGS175CW01 ADEE9RGS175CW14 ADGE9BGS543DW01 ZDE3SRGS173FW28
ADE4BRGS175CW14 ADEE9RGS175TW01 ADGE9BGS545DW01 ZDEE8RGS173CW01
ADE4BRGS175TW01 ADEE9RGS433XW34 ADGE9BSS113CN01 ZDEE8RGS543FW01
ADEE8BWS435AW01 ADEE9RGS435XW34 ADGE9BSS113FN01 ZDEE8RGS545FW01
ADEE8RGS173CW01 ADEE9RGS453NW29 ADGE9BSS113TN01 ZDEE8RWS545RW01
ADEE8RGS173TW01 ADEE9RGS453NW36 ADGE9BSS115CN01 ZDEE9BGS173CW01
ADEE8RWS455SW01 ADEE9RGS455LW26 ADGE9BSS115CN14 ZDEE9BGS543FW01
Table continues...
Introduction
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7 Part No. D515517ENR3

ADEE8RWS545RW01 ADEE9RGS455NW29 ADGE9BSS115TN01 ZDEE9BGS545FW01
ADEE9BGS173CW01 ADEE9RGS455NW36 ADGE9BSS123DN01 ZDEE9BSS173CN01
ADEE9BGS173TW01 ADEE9RGS543DW01 ADGE9BSS303XN01 ZDEE9BSS543FN01
ADEE9BGS175CW01 ADEE9RGS543FW01 ADGE9BSS303XN26 ZDEE9RGS173CW01
ADEE9BGS175CW14 ADEE9RGS545FW01 ADGE9BSS543DN01 ZDEE9RGS543FW01
ADEE9BGS175TW01 ADEE9RGS565XW01 ADGE9RGS113CW01 ZDEE9RGS545FW01
ADEE9BGS433XW34 ADEE9RGS565XW34 ADGE9RGS113FW01 ZDG3SRGS113CW01
ADEE9BGS435NW29 ADG3SRGS113CW01 ADGE9RGS113TW01 ZDG3SRGS113FW28
ADEE9BGS435XW34 ADG3SRGS113TW01 ADGE9RGS115CW01 ZDGE8RGS113CW01
ADEE9BGS453NW36 ADG3SRGS115CW01 ADGE9RGS115CW14 ZDGE8RGS113FW01
ADEE9BGS455NW36 ADG3SRGS115CW14 ADGE9RGS115FW01 ZDGE8RGS115FW01
ADEE9BGS543DW01 ADG3SRGS115TW01 ADGE9RGS115TW01 ZDGE9BGS113CW01
ADEE9BGS545DW01 ADG4BRGS115CW01 ADGE9RGS123DW01 ZDGE9BGS113FW01
ADEE9BSS173CN01 ADG4BRGS115CW14 ADGE9RGS303XW01 ZDGE9BGS115FW01
ADEE9BSS173TN01 ADG4BRGS115TW01 ADGE9RGS303XW26 ZDGE9BSS113CN01
ADEE9BSS175CN01 ADGE8BWS305AW01 ADGE9RGS305XW01 ZDGE9BSS113FN01
ADEE9BSS175CN14 ADGE8RGS113CW01 ADGE9RGS543DW01 ZDGE9RGS113CW01
ADEE9BSS175TN01 ADGE8RGS113TW01 ADLE9BGS303XW34 ZDGE9RGS113FW01
ADEE9BSS433LN01 ADGE9BGS113CW01 ADLE9BGS305XW34 ZDGE9RGS115FW01
Table continues...
Introduction
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8 Part No. D515517ENR3

ADEE9BSS433XN34 ADGE9BGS113TW01 ADLE9BSS303XN34
How Your Dryer Works
1. Lint Filter
2. Cylinder
3. Exhaust Fan
4. Gas Valve
5. Air Duct
6. Heater Duct
The dryer uses heated air to dry loads of laundry. When the motor
is started, the exhaust fan pulls room temperature air in through
louvers at the rear of the dryer and over the heat source (burner
flame for gas and heating element for electric). The heated air
moves through the heater duct and into the cylinder, where it cir-
culates through the wet load. The air then passes through the lint
filter, air duct, and exhaust fan, where it is vented to the outdoors.
The dryer has an automatic drying feature. At cycle start, when
fabric is wet and the temperature inside dryer is cool, the heat
source (burner on gas models and heating element on electric
models) is energized and heats the cylinder until operating tem-
perature (as set on Fabric Selector) is reached. Power is not sup-
plied to timer motor while heat source is energized during an au-
tomatic cycle. The heat source runs for longer periods of time in
the beginning of the cycle, when it is working to reach the operat-
ing temperature, resulting in very little timer advancement. As
the fabric dries and the cylinder heat is maintained, the heat
source is powered less, allowing the timer to advance to cycle
end. If dryer heats but timer does not advance, refer to No Timer
Advance in Automatic Cycles.
Introduction
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9 Part No. D515517ENR3

Troubleshooting
WARNING
To reduce the risk of electric shock, fire, explosion,
serious injury or death:
• Disconnect electric power to the dryer before
servicing.
• Close gas shut-of valve to gas dryer before serv-
icing.
• Never start the Dryer with any guards/panels re-
moved.
• Whenever ground wires are removed during serv-
icing, these ground wires must be reconnected to
ensure that the dryer is properly grounded.
W001R1
IMPORTANT: Refer to wiring diagram for aid in testing
dryer components.
No Timer Advance in Automatic Cycles
For a description of Automatic drying feature, refer to How Your
Dryer Works. If dryer heats but the timer does not advance, per-
form the following service procedures:
Electric Dryers
1. Remove any damp clothing from the dryer.
2. Set the timer to an Automatic cycle. Set fabric selector switch
to Regular.
3. Remove the top 3 screws holding the control hood to the rear
panel.
4. Start dryer by pushing in timer knob.
5. Using a volt/ohm meter set to AC voltage, measure the volt-
age across terminal “T” and terminal “M” on timer. Refer to
Figure 2 .
6. Meter should read no voltage when the unit is first started and
the dryer is still heating. Continue to monitor these points un-
til the heating element has shut off (this will take several mi-
nutes even with an empty load). When the heating element
shuts off, meter should read 120 Volts and the timer motor
should advance the cycle.
7. If meter does not read 120 Volts after the unit has reached
proper operating temperature use meter to check for 120 AC
Voltage between terminal “A” and terminal “N” (neutral) on
the timer.
8. If voltage is present, recheck voltage between “T” and “M”.
9. If voltage is present, but timer does not advance, replace tim-
er.
10. If meter does not read 120 Volts at “A” and “N”, check the
wire connections at the heating element and timer (blue/black
wire). If the connections are good, UNPLUG dryer, remove
wire at terminal “A” on timer and perform an ohms check on
wire continuity between the heating element and timer. If the
wire shows continuity, replace timer.
1. "T"
2. "N"
3. "M"
4. "A"
Figure 2
Gas Dryers
1. Remove any damp clothing from the dryer.
2. Set the timer to an Automatic cycle. Set fabric selector switch
to Regular.
3. Remove the top 3 screws holding the control hood to the rear
panel.
4. Start dryer by pushing in timer knob.
5. Using a volt/ohm meter set to AC voltage, measure the volt-
age across terminal “T” and terminal “N” on timer. Refer to
Figure 2 .
6. Meter should read no voltage when the unit is first started and
the dryer is still heating. Continue to monitor these points un-
til the burner has shut off (this will take several minutes even
Troubleshooting
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10 Part No. D515517ENR3

with an empty load). When the burner shuts off, meter should
read 120 Volts and the timer motor should advance the cycle.
7. If voltage is present, but the timer does not advance, replace
timer.
8. If meter does not read voltage, check the wiring continuity us-
ing ohm scale on meter. UNPLUG dryer. Remove Red/Black
striped wire from terminal “T” on timer and perform an ohms
check between the timer wire and the cycling thermostat ter-
minal, where the Red/Black stripe wire attaches on the cy-
cling thermostat (located on the blower assembly). If the wire
shows continuity, reattach the wire on terminal “T” of timer.
Replace cycling thermostat and check for proper operation.
Troubleshooting
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11 Part No. D515517ENR3

Troubleshooting Flowcharts
In some of the following procedures it will be necessary to check
voltage using a multimeter. Refer to the washer's serial plate to
determine proper voltage it is designed to operate on.
Refer to Figure 1 for serial plate location.
Troubleshooting Flowcharts
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12 Part No. D515517ENR3

Dryer Motor Does Not Run
Is power cord plugged
in?
Is electrical power
off or fuse blown?
Check laundry room
for blown or loose
fuse(s), or open
circuit breaker(s).
The dryer itself
doesn't have an
electrical fuse.
Yes
Plug in cord.
No
Is loading door
closed?
No
Turn power on or
replace fuse. Check
both fuses for
electric models.
Yes
Is door switch
inoperative?
Yes
Close door.
No
Is timer/electronic
control improperly
set?
No
Test switch and
replace if
inoperative.
Yes
Is timer/electronic
control inoperative?
No
Reset
timer/electronic
control or try
another cycle.
Yes
Are motor starting
functions
inoperative, does not
start, or motor just
hum?
No
Test timer/electronic
control and replace
if inoperative.
Yes
Is motor dead, won't
run?
No
Refer to Adjustments
section to check
motor switch and
motor windings.
Yes
Has motor overload
protector cycled?
No
Refer to Adjustments
section to check
motor switch, motor
windings and main
windings.
Yes
Is motor centrifugal
switch sticky or
plugged with lint?
No
Wait two or three
minutes for overload
protector to reset.
If protector cycles
repeatedly, refer to
next flowchart.
Yes
Remove dust or lint
and spray with a
cleaner and lubricant.
Yes
Continued on
next page
Troubleshooting Flowcharts
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13 Part No. D515517ENR3

Continued from
previous page
Is there a bind in
motor bearing?
Is motor wire harness
connection block
loose?
No
Remove belt and
determine if motor
shaft will spin.
Replace motor if
shaft is locked up.
Yes
Is wiring broken,
loose or incorrect?
No
Firmly press
connection block onto
motor switch.
Yes
Is power cord
miswired?
No
Refer to wiring
diagram.
Yes
Refer to wiring
diagram for correct
wiring.
Yes
Troubleshooting Flowcharts
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14 Part No. D515517ENR3

Dryer Stops in Cycle; Quits After the First Few Loads; Has a BurningSmell;
Cycles on Motor Thermal Protector
Is voltage incorrect?
Is clothes load too
large?
No
Refer to nameplate in
door well for correct
voltage. Refer to
Installation
Instructions
(supplied with unit)
for electrical
requirements.
Yes
Is clothes cylinder
binding?
No
Remove part of load.
A normal washer load
is a normal dryer
load. Maximum load:
dryer cylinder one
half full of wet
clothes.
Yes
Is there broken,
loose or incorrect
wiring?
No
Check: cylinder for
binding and "out of
round" condition,
front and rear
bulkheads for
warping, support
rollers for binding,
cylinder seals and
glides for wear or
damage, and clothes
lodged between
cylinder baffle and
bulkhead.
Yes
Are motor switch
functions inoperative?
No
Refer to wiring
diagram.
Yes
Is there a short in
motor winding?
No
Refer to Adjustments
section to check
switch and windings.
Yes
Is a clothes item
caught in fan?
No
Refer to Adjustments
section to check
switch and windings.
Yes
Check fan for
obstruction.
Yes
Troubleshooting Flowcharts
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15 Part No. D515517ENR3

Dryer Motor Runs but Cylinder Does Not Turn
Is motor drive pulley
loose?
Is belt installed on
pulley?
No
Tighten pulley.
Yes
Is cylinder belt
broken?
Yes
Install belt.
No
Is clothes cylinder
binding?
No
Replace belt.
Yes
Is idler lever spring
broken, weak or
disconnected?
No
Check cylinder for
binding and "out of
round" condition.
Check front and rear
bulkheads for
warping. Check
cylinder rollers for
binding. Check
cylinder seals and
glides for wear or
damage.
Yes
Is belt routed on
wrong side of idler
lever?
No
Replace or reconnect
spring.
Yes
Is there oil on
cylinder?
No
Reroute belt.
Yes
Is belt "inside
out" ?
No
Wipe oil from
cylinder.
Yes
Is idler arm binding?
No
Reinstall belt with
ribbed surface
against cylinder.
Yes
Is dryer overloaded?
No
Add grease between
idler arm and motor
mount. Replace idler
arm and bolt if
needed.
Yes
Remove some laundry
from dryer.
Yes
Continued on
next page
Troubleshooting Flowcharts
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16 Part No. D515517ENR3

Continued from
previous page
Is the wrong motor
installed?
Is the wrong belt
installed?
No
Refer to parts manual
for correct motor
part number.
Yes
Is idler arm bent?
No
Check belt part
number against
correct part number
in parts manual and
replace belt if
needed.
Yes
Replace idler arm.
Yes
Troubleshooting Flowcharts
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17 Part No. D515517ENR3

Dryer Motor Does Not Stop
Is wiring to motor
switch incorrect?
Is motor centrifugal
switch sticky or
plugged with lint?
No
Refer to wiring
diagram.
Yes
Is door switch
inoperative?
No
Remove dust or lint
and spray with a
cleaner and lubricant.
Yes
Is timer/electronic
control inoperative?
No
Test switch and
replace if
inoperative.
Yes
Test timer/electronic
control and replace
if inoperative.
Yes
Troubleshooting Flowcharts
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18 Part No. D515517ENR3

Dry Runs Only When Door is Open
Is door switch
miswired?
Replace door switch.
No
Rewire door switch.
Refer to wiring
diagram.
Yes
Troubleshooting Flowcharts
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19 Part No. D515517ENR3

Dryer Heating Assembly Does Not Heat or Burner Does Not Ignite
Is exhaust system
improper or
inadequate?
Is exhaust duct made
of plastic or thin
foil?
No
Refer to Installation
Instructions
(supplied with unit)
for exhaust
requirements.
Yes
Is house fuse blown
or circuit breaker
tripped?
No
Replace with rigid or
semirigid metal
exhaust duct.
Yes
Is temperature No
selector switch set
at FLUFF, or
inoperative?
No
Check fuses or
circuit breakers.
Yes
Is timer/ electronic
control improperly
set (set in a
cool-down period, or
a no heat cycle)?
No
Reset or test switch
and replace if
inoperative.
Yes
Is limit thermostat
inoperative?
No
Reset
timer/electronic
control. Try another
cycle.
Yes
Is drive motor switch
inoperative?
No
Test thermostat and
replace if
inoperative.
Yes
Electric Models: Is
heater assembly
inoperative?
No
Test switch and
replace if
inoperative.
Yes
Electric Models: Is
thermal fuse
inoperative?
No
Test heater assembly
and replace if cold
Ohms do not read
between 9 and 10.5
Ohms.
Yes
Gas Models: Is gas
supply insufficient?
No
Test thermal fuse and
replace if
inoperative.
Yes
Check gas shut-off
valve in dryer and
main gas line valve.
Open partially closed
gas shut-off valve or
correct low gas
pressure.
Yes
Continued on
next page
Troubleshooting Flowcharts
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DO NOT COPY or TRANSMIT
20 Part No. D515517ENR3