Allworx® Verge™ IP Phone Series User Guide
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Version: D Revised: June 1, 2017
3.12 - Call History .......................................................................................................................................................25
3.13 - System Extensions .........................................................................................................................................26
3.14 - Presence / DND Setting ..............................................................................................................................27
3.15 - Call Handoff .....................................................................................................................................................28
Chapter 4 - Features ..................................................................................................... 31
4.1 - Contacts ...............................................................................................................................................................31
4.1.1 - Sharing Contacts ...................................................................................................................................32
4.1.2 - Contact Privacy .......................................................................................................................................32
4.1.3 - Data Protection ......................................................................................................................................32
4.1.4 - Managing Personal Contacts ............................................................................................................33
4.1.5 - Verge IP phone Contact Buttons .....................................................................................................34
4.2 - Queue Appearance and Automatic Call Distribution Queues .......................................................37
4.3 - Queue Alarm .....................................................................................................................................................41
4.4 - Shared Call Appearance ................................................................................................................................41
4.5 - Allworx Message Center ...............................................................................................................................43
4.5.1 - Visual Message Center ........................................................................................................................44
4.5.2 - Audio Message Center ........................................................................................................................46
4.6 - Message Monitoring ......................................................................................................................................52
4.7 - Bluetooth Wireless Technology ..................................................................................................................53
4.8 - Dialing Modes ...................................................................................................................................................55
4.9 - Electronic Hook Switch (EHS) for Wireless Headsets .........................................................................55
4.10 - Reach Remote Control ................................................................................................................................55
4.11 - My Allworx Manager ....................................................................................................................................56
4.12 - Busy Lamp Field (BLF) ..................................................................................................................................56
4.13 - Call Supervision ..............................................................................................................................................57
4.14 - Emergency Alert ............................................................................................................................................58
4.15 - Push To Talk ....................................................................................................................................................59
4.16 - Hot Desk ...........................................................................................................................................................60
4.17 - Schedule ...........................................................................................................................................................61
Chapter 5 - Settings ..................................................................................................... 65
5.1 - Bluetooth ............................................................................................................................................................65
