Alpha Outback Energy Tetrex 500 User manual

Tetrex 500
USER MANUAL

Do not expose this unit to water.
Save This Manual
lt contains important installation and operating instructions.
Keep it in a safe place.
Quick Start
Put the unit in a dry, clean place.
Plug the unit into a power outlet. Plug in the loads.
Never plug in a laser printer or plotter. These kind of loads can draw more power than the unit can provide
Press the On/Off button for 1 second.
The green LED on the front panel turns on. lf it doesn't, do troubleshooting as outlined in this manual.
One at a time, turn on the loads.
lf the buzzer is continuously on, the unit is over loaded. Turn off unnecessary loads.
To turn the unit off, press the On/Off button for more than 3 seconds.
Safety lnstructions
This unit contains sealed lead-acid batteries:
•Servicing should be done by people qualified in the care of high-energy power supplies.
•Use insulated tools.
•Remove rings, watches, or other metal objects before opening the unit.
•Do not open the battery. lts contents are toxic.
•Do not short the battery terminals. This may cause a fire or explosion.
•Do not put the battery in a fire to dispose of it. lt may explode.
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5
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2

The Alpha Tetrex UPS
The Alpha Tetrex Uninterruptible Power Supply (UPS) is a microprocessor-controlled line inter- active unit designed for
indoor use. lt has automatic frequency sensing to match the output frequency with the input's. lf the output is overloaded, the
unit automatically shuts down to pSrotect the loads.
The drawings below are for illustrative purposes only. See your unit for the exact type, number and location of the connectors
and controls used.
Using the On/Off Button
AC start with green mode on: When the unit is connected to line power, press this button for 1 second to turn on the unit.
Green mode: When green mode is on and the line becomes unqualified and less than 20 watts of power is drawn
by the loads, the unit automatically turns off. When the line is requalified, the unit automatically turns on.
AC start with green mode off: When the unit is connected to line power, press this button until the beeping stops. The unit
is turned on and green mode is disabled.
DC start with green mode on: This starts the unit when line power is absent or unqualified. Press this button for up to three
seconds. Backup battery power is provided to the loads.
DC start with green mode off: This starts the unit when line power is absent or unqualified. Press this button until the unit
starts beeping. Backup battery power is provided to the loads and green mode is disabled.
Page 2 to 7

Using the On/Off Button (Continued)
Shut off: Press the on/off button for more than 3 seconds.
Self test: When the unit is connected to line power, press the on/off button.
Buzzer off: Except for the low battery and overload alarms, turn off the buzzer by pressing the on/off button for 1 second.
Alarms and Troubleshooting
This unit has several audible alarms. To turn off the alarm, press the power button.
Slow Alarm (1 beep every 2 seconds): Most alarms except for low battery and overload. See the troubleshooting table.
Low Battery Alarm (1 beep every 1/2 second): The unit is operating on battery power and the battery is almost
discharged. This alarm cannot be shut off.
Overload (continuous beeping): The unit is overloaded and it automatically turns itself off. Disconnect unnecessary loads
and restart the unit. This alarm cannot be shut off.
Symptom
Troubleshooting
Table
Causes
Action
Unit does not turn on, the
LED is not on.
The power switch is not
pushed.
Push it for more than 1 second
Battery voltage less than 20
VDC.
Plug the unit into the line for at
least 6 hours to recharge the
battery then restart.
Load less than 20W when
unit is in battery mode.
This is normal. The unit's "green
mode" is active.
PCB failure.
Contact AOE.
Unit
is
always
in
battery
mode.
Power cord loose.
Plug it in.
AC fuse blown or breaker
tripped.
Replace the fuse or reset the
breaker.
PCB failure.
Contact AOE.
Backup
time
less
than
predicted
Battery is not charged.
Plug the unit into the line for at
least 6 hours to recharge the
battery then restart.
PCB failure.
Contact AOE.
The
buzzer
is
continuously
beeping
The unit is overloaded.
Turn off some of the loads.
Page 3 to 7

Communications
The Alphamon software and the unit's RS-232 port lets you remotely monitor and control the unit. The software is supported by
DOS, Windows 3.1/95/98/2000/ME/XP/NT, Novell Netware and Linux. Contact AOE for more information.
The software lets you:
Turn off the unit.
Set up an alarm when line power is unqualified.
Shut off power to the loads before the battery is drained.
Cable kits to connect your unit to a computer are available from Alpha and Outback Energy (AOE). lnstallation instructions are
in the "read me" file in the software.
Page 4 to 7

Specifications
0
0
5
0
0
6
0
0
8
0
0
1000
1200
1500
2000
Electrical
Output
Power
400VA /
240W
500VA /
300W
600VA /
360W
800VA /
480W
1000VA /
800W
1200VA /
720W
1500VA /
900W
2000VA /
1200W
lnput Voltage
(VAC)
100 / 110 / 115 / 120 / 220 / 230 / 240 ± 25% at the unit's input.
lnput Frequency
(z)
50 / 60 ± 10% (Unit has auto frequency sensing)
Output Voltage
(VAC)
Backup mode
Simulated sine wave voltage 100 / 110 / 115 / 120 / 220 / 230 / 240 ±5%.
Output
Frequency (z)
Backup mode
50 / 60 ± 1%
Voltage
Regulation
(AVR)
AVR automatically increases the input voltage by 15%
if the line is -9%
to -25%
of nominal.
AVR decreases the input voltage by 13%
if the line is +9%
to +25%
of nominal.
Transfer Time
(mSec)
2 to 4, including detection time.
Safety
UL, CSA, CE
Protection
Spike Protection
480 Joules, 2 mSec
lnput
Fuse or circuit breaker
Overload
Automatic power off if overload exceeds 110% of nominal for 60 seconds or 130%
for 3 seconds.
Short Circuit
Automatic power off or input fuse protection.
Battery
Type
Sealed, maintenance free, lead-acid with 3 to 6 years typical lifetime.
Typical
Recharge Time
6 hours to 90%
of full capacity.
External
Battery
Option
No
Yes
Protection
Auto discharge protection.
Mechanical
Dimensions
W x D x H;
in (mm)
3.8 x 12.5 x 5.3 (9 x 320 x 135)
15 x 5.1 x 7.5 (382 x 130 x 192)
Weight lbs (kg)
12.43
(5.65)
14.17
(6.44)
14.30
(6.5)
14.52
(6.6)
29.5
(13.4)
29.5
(13.4)
30.0
(13.6)
32.0
(14.5)
lnput
connector
lEC 320 inlet
Output
Connectors
NEMA 5-15R (115 V), lEC 320 female (220 V)
Page 5 to 7

Specifications
0
0
5
0
0
6
0
0
8
0
0
1000
1200
1500
2000
Environment
Altitude
ft (m)
11,500 (3500)
Storage Altitude
ft (m)
9,000 (15,000)
Humidity
0 to 95 (non-condensing)
Audible Noise
1 m
0 dBA
Operating
Temperature
º
C
(F)
0- 0 (32-10)
Specifications subject to change without notice.
Page 6 to 7

Warranty
LlMlTED 24-MONTH WARRANTY
AC PRODUCTS
AOE warrants its equipment to be free of manufacturing defects in material and workmanship for a period of 24 months
from the date of manufacture. The liability of AOE under this warranty
is solely limited to repairing, replacing, or issuing
credit for such equipment (at the discretion of AOE), provided that:
1. AOES’ Customer Service Department is promptly notified, by facsimile or telephone, that a failure or defect has
occurred.
2. AOE’ Customer Service Department issues a Return Materials Authorization (RMA) number, and designates the
service location. The RMA must be clearly marked on the outside of the shipping container.
3. Purchaser is responsible for all in-bound shipping and handling charges (COD and freight collect will not be
accepted without prior approval from AOE) AOE will pay out-bound surface shipping charges for return of
repaired equipment.
4. A satisfactory examination of the returned unit by AOE’ Service personnel shall disclose that defects have not
been caused by misuse, neglect, improper installation, repair, alteration, or accident, or failure to follow
instructions furnished by AOE. lf AOE’ Service personnel determine that the unit has been damaged due to one
of these causes, or if the unit is free of defects, a handling or repair fee may be assessed prior to returning
the unit.
WITH RESPECT TO BATTERIES, PERIPHERAL DEVICES, ATTACHMENTS OR APPARATUS NOT
MANUFACTURED BY AOE, AOE WILL ASSIGN TO THE PURCHASER ITS RIGHTS UNDER THE ORIGINAL MANUFACTURER’S
WARRANTY OF SUCH BATTERIES, PERIPHERAL DEVICES, ATTACHMENTS OR APPARATUS, BUT OFFERS NO ADDITIONAL
WARRANTIES IN CONNECTION THEREWITH.
THIS LIMITED 24-MONTH WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO CASE SHALL AOE BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES WHATSOEVER,
INCLUDING WITHOUT LIMITATION ANY CLAIM FOR LOST PROFITS OR REVENUES, EVEN IF AOE HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH, FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED.
Any action for breach of this limited 2 -month warranty must be brought within a period of 2 months from date of
manufacture.
This limited 2 -month warranty does not extend to any unit that has been repaired or altered by any party other than
AOE or its Authorized Service Center.
AOE reserves the right to discontinue particular models and to make modifications in design and/or function at any
time, without notice and without incurring obligations to modify previously purchased units.
8/96
Page 7 to 7

Service Kontakt
Your direct line to us
Worldwide Corporate Offices
Headquarter Germany
Hansastrasse 8
D-91126 Schwabach
Tel: +49 9122 79889 0
Fax: +49 9122 79889 21
Mail: [email protected]
Eastern Europe
Middle East
France and Benelux
Spain
Russia
Africa
Alpha and Outback Energy GmbH reserves the right to make changes to the products and information contained in this document without notice. Copyright © 2020 Alpha and Outback Energy GmbH. All Rights
reserved.
For more information, please visit www.alpha-outback-energy.com
User Manual: revA_0522
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