Alpha Outback Energy Tri Power X33 SE Series User manual

Tri Power X33 SE – 10 to 20 kVA
User Manual

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Introduction
Thank you for choosing our product.
Our company is specialised in the design, development and manufacture of uninterruptible power supplies (UPS).
The UPS described in this manual is a high-quality product, carefully designed and manufactured to guarantee the
best performance. This manual provides detailed instructions for the use and installation of the product.
For information with regards to the use of, and to ensure that you obtain the best performance from your
UPS. This manual should be stored near to the UPS and must be READ PRIOR TO PERFORMING ANY
OPERATIONS UPON IT.
NOTE: Some of the images in this document are provided as a guideline only, and they may not accurately
reproduce the depicted product components.
Safety precautions
Read the specific safety manual prior to performing any operations upon the SE UPS.
This manual must be read in conjunction with the installation manual that contains further information with regards
to the safe configuration of the product.
Environmental Protection
Whilst developing its products, the company takes great care to analyse all environmental issues. All our products
seek the objectives defined by the policies of the environmental management system, developed by the company
according to the current legislation.
Hazardous materials such as CFCs, HCFCs or asbestos have not been used in this product.
The packaging is made of recyclable material. Please dispose of the individual elements according to the current
legislation in force in the country where the product is to be employed. Please refer to Table 1 for identifying the
materials:
Description Material
Pallet Wood (FOR)
Packaging box Corrugated cardboard
(PAP)
Protective bag High Density
Polyethylene (PE-HD)
Buffers Low Density
Polyethylene (PE-LD)
Table 1 – Packaging material list

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Disposal of the product
The UPS contains materials which (in case of decommissioning / disposal) are considered TOXIC and
DANGEROUS WASTE, for example circuit boards and batteries. Treat such material according to the current
legislation by using licensed disposal centres. Their correct disposal helps to protect the environment and human
health. If the various components are to be stored, pending admission to landfills, take care to keep them in a safe
place and protected from atmospheric agents, to avoid contamination of the ground and ground water (especially
with lead and the electrolyte of the batteries).
For further information about the disposal requirements under WEEE regulations please refer to the relative manual.
©
The reproduction of any part of this manual, even if partial, is forbidden unless authorised by the manufacturer.
The manufacturer reserves the right to change the product described at any time without prior notice for
improvement purposes.

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Summary
GLOSSARY OF ACRONYMS ...................................................................................................................................... 4
PRESENTATION .......................................................................................................................................................... 5
SE 10/15/20KVA......................................................................................................................................................... 5
Description.................................................................................................................................................................. 6
General views ............................................................................................................................................................. 7
ACTIVE - ACT .......................................................................................................................................................... 8
XTEND-XTD............................................................................................................................................................. 9
Communication......................................................................................................................................................... 10
Communication ports ............................................................................................................................................. 10
UPS OPERATION....................................................................................................................................................... 11
Operating modes ...................................................................................................................................................... 11
ON LINE MODE ..................................................................................................................................................... 11
ECO MODE............................................................................................................................................................ 11
SMART ACTIVE MODE ......................................................................................................................................... 11
FREQUENCY CONVERTER MODE...................................................................................................................... 11
STAND BY OFF MODE.......................................................................................................................................... 11
Operating status ....................................................................................................................................................... 11
Normal.................................................................................................................................................................... 11
Stand-by with battery charger off ........................................................................................................................... 11
Stand-by with battery charger on ........................................................................................................................... 11
Battery working ...................................................................................................................................................... 12
Temporary bypass ................................................................................................................................................. 12
Manual bypass ....................................................................................................................................................... 12
Other Features.......................................................................................................................................................... 12
Back-feed protection .............................................................................................................................................. 12
Latch-on-bypass function ....................................................................................................................................... 12
Power Walk-In........................................................................................................................................................ 12
DISPLAY..................................................................................................................................................................... 13
Overview................................................................................................................................................................... 13
Status Bar .............................................................................................................................................................. 13
Icons and symbols ................................................................................................................................................. 14
Active text areas..................................................................................................................................................... 15
Navigation .............................................................................................................................................................. 15
System home page................................................................................................................................................... 16
System measurements .......................................................................................................................................... 18
System status......................................................................................................................................................... 19
Menu Entries ............................................................................................................................................................ 21
Command panel..................................................................................................................................................... 21
System Off/On command .................................................................................................................................... 21
Bypass command ................................................................................................................................................ 22
Battery Test command ........................................................................................................................................ 23
Battery Charger On command
............................................................................................................................. 23
Alarm temporary suppression ................................................................................................................................ 23
Global system information...................................................................................................................................... 23
Main setup page..................................................................................................................................................... 24
Language setting ................................................................................................................................................. 25
Display setting ..................................................................................................................................................... 25
System clock..................................................................................................................................................... 26
Screen saver and buzzer .................................................................................................................................. 26
Change password ............................................................................................................................................. 27
System log page .................................................................................................................................................... 27

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“Expert” level............................................................................................................................................................. 28
General system settings......................................................................................................................................... 29
General configuration .......................................................................................................................................... 29
Operating mode ................................................................................................................................................ 29
Auto restart ....................................................................................................................................................... 29
Auto power off ................................................................................................................................................... 30
Enable default IN signals .................................................................................................................................. 30
Inverter output settings ........................................................................................................................................ 30
Voltage setting .................................................................................................................................................. 31
Frequency setting.............................................................................................................................................. 31
Battery configuration............................................................................................................................................ 32
Battery test scheduling ........................................................................................................................................ 32
Battery low time................................................................................................................................................. 32
Access users level .................................................................................................................................................... 33
“PowerUser” level ................................................................................................................................................ 33
“User” level .......................................................................................................................................................... 33
Access level selection ............................................................................................................................................ 34
Password change................................................................................................................................................... 34
STATUS LED ........................................................................................................................................................... 35
Buzzer ...................................................................................................................................................................... 35
Configuring the UPS from display............................................................................................................................. 36
Default setting for other parameters ......................................................................................................................... 36
Default configuration of the input/output signals....................................................................................................... 37
Output signals configuration (factory default)......................................................................................................... 37
Input signals configuration (factory default) ........................................................................................................... 37
Input signals configuration (default configured from the display panel) ................................................................. 37
OPERATIVE PROCEDURES ..................................................................................................................................... 38
Preliminary Operations ............................................................................................................................................. 38
System On direct command ..................................................................................................................................... 39
System On command via battery (Cold Start) .......................................................................................................... 40
Operations checks.................................................................................................................................................... 41
Battery Test ............................................................................................................................................................ 41
Battery Working...................................................................................................................................................... 41
Load Forced On Bypass ........................................................................................................................................ 41
Switching the System from On-Line to Manual Bypass............................................................................................ 42
Emergency Manual Bypass procedure .................................................................................................................. 42
Restore the On Line Mode after Manual Bypass...................................................................................................... 43
Load on static bypass after Manual Bypass ............................................................................................................. 44
System Off command ............................................................................................................................................... 44
Power Off the UPS without access to the Display .................................................................................................... 44
OPTIONS .................................................................................................................................................................... 45
External battery cabinet ............................................................................................................................................ 45
Battery room ventilation ......................................................................................................................................... 46
Setting the rated battery capacity – Software configuration ................................................................................... 46
External battery temperature probe .......................................................................................................................... 47
Extended run-time .................................................................................................................................................... 47
Dual input ................................................................................................................................................................. 47
Remote maintenance Bypass................................................................................................................................... 48
External Sync kit....................................................................................................................................................... 49
Internal transformer .................................................................................................................................................. 50
Remote panel ........................................................................................................................................................... 51
Parallel...................................................................................................................................................................... 51

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Optional slot boards.................................................................................................................................................. 51
Front Door Air filter ................................................................................................................................................... 51
IP30 Version ............................................................................................................................................................. 51
IPx1 kit ...................................................................................................................................................................... 51
STATUS / ALARM CODES ........................................................................................................................................ 52
Statuses ................................................................................................................................................................. 52
Commands............................................................................................................................................................. 52
Warning.................................................................................................................................................................. 53
Anomalies .............................................................................................................................................................. 53
Faults ..................................................................................................................................................................... 54
Locks...................................................................................................................................................................... 55
TROUBLESHOOTING GUIDE.................................................................................................................................... 56
PREVENTIVE MAINTENANCE .................................................................................................................................. 59
Introduction ............................................................................................................................................................... 59
Batteries ................................................................................................................................................................. 59
Fans ....................................................................................................................................................................... 59
Capacitors .............................................................................................................................................................. 59
TECHNICAL DATA TABLE........................................................................................................................................ 60

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GLOSSARY OF ACRONYMS
Acronym ITEM Description
ACT Active Version UPS model type
XTD Xtend Version UPS model type
X33 Three Phase SE Three phase output voltage UPS
X31 Single Phase SE Single phase output voltage UPS
ER Extended Runtime Version with high battery charging current capability
DI
Dual Input
Version with separated lines for Mains and Bypass
input connections
SLOT Expansion Slot
Slot to accommodate the communication cards and
relays expansion board
COM Communication Board
It includes R.E.P.O., IN/OUT signals interface, USB
communication port, serial port
PAR Parallel Board
Communication interface card between UPS for
parallel function
SWBATT Battery Switch
Internal Battery fuse holders.
Warning: these fuse holders only disconnect the
batteries contained within the UPS cabinet
SWMB Manual Bypass Switch Maintenance bypass switch disconnector
SWIN Mains Input Switch Mains input switch disconnector
SWBYP Bypass Input Switch Bypass line input switch disconnector
SWOUT Output Switch Output switch disconnector
B+ - Positive battery voltage/current/temp.
B- - Negative battery voltage/current/temp.
CB Battery Charger UPS internal battery charger

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PRESENTATION
X31 / X33 SE 10/15/20KVA
SE UPS Systems are intended to ensure a perfect supply voltage for the equipment connected to it, both with and
without a mains power supply. Once connected and powered, the system generates an alternating sinusoidal
voltage, with stable amplitude and frequency, regardless of surges and/or variations affecting the electrical supply.
SE UPS, in both three phase (X33) and single phase (X31) versions, are available in three different chassis: ACTIVE
-ACT and XTEND-XTD, whose main features will be highlighted within this manual.
SE is the very latest PS development resulting in a third-generation transformer-free UPS, originally introduced into
the market over twenty years ago.
This ultimate solution is rated at output power factor 1 and defined as ON LINE double conversion technology in
accordance with VFI- SS-111 classification (as set out in standard IEC EN 62040-3) and it provides the very highest
levels of performance such as:
HIGH EFFICIENCY: up to 96.5% in ON LINE double conversion mode.
ULTIMATE TECHNOLOGIES: SE applies the advanced technologies such as DSP (Digital Signal
Processor), dual core microprocessor, three level inverter circuits and resonant control to provide maximum
protection to the critical loads, whilst maintaining optimised energy savings.
COMPACTNESS AND FLEXIBILITY: SE is offered in two different frame solutions (ACTIVE and
XTEND) to suit any installation scenario and satisfy any critical power demand.
GRAPHIC DISPLAY: E offers a multiplatform communication choice together with a coloured graphic touch
screen display to easily monitor and manage the UPS.
ACTIVE - ACT XTEND - XTD

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Description
The purpose of a UPS is to provide a perfect power supply voltage for the devices connected to it, irrespective of
whether the mains power supply is present or not. Once connected and powered, the UPS generates a sinusoidal
alternating voltage with a stable amplitude and frequency, regardless of any changes and/or variations occurring on
the electricity grid. Whilst the UPS receives energy from the mains supply, the DSP will ensure that the connected
batteries remain charged. The DSP also monitors the amplitude and frequency of the mains voltage, the amplitude
and frequency of the voltage generated by the inverter, the load applied, the internal temperature and the condition
of the connected batteries.
The block diagrams below show each of the components that make up the UPS for both single and dual input
versions.
Block diagram showing the single input UPS (without separate bypass)

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GENERAL VIEWS
ACTIVE - ACT
FRONT REAR
1. Touch screen display 9. Internal battery fuse holders (SWBATT)
2. UPS status LED 10. Mains input switch (SWIN)
3. Battery start button (COLD START) 11. Output switch (SWOUT)
4. Communication ports (R.E.P.O., IN/OUT SIGNAL) 12. Manual bypass switch (SWMB)
5. Communication ports (USB, SERIAL) 13. Brake plate
6. Parallel card (optional) 14. Bypass input switch (SWBYP)
7. Slot for optional accessory communication and contacts cards 15. Terminal cover panel
8. Slot for optional accessory communication cards

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XTEND-XTD
FRONT REAR
1. Touch screen display 9. Internal battery fuse holders (SWBATT)
2. UPS status LED 10. Mains input switch (SWIN)
3. Battery start button (COLD START) 11. Output switch (SWOUT)
4. Communication ports (R.E.P.O., IN/OUT SIGNAL) 12. Manual bypass switch (SWMB)
5. Communication ports (USB, SERIAL) 13. Brake plate
6. Parallel card (optional) 14. Bypass input switch (SWBYP)
7. Slot for optional accessory communication and contacts cards 15. Terminal cover panel
8. Slot for optional accessory communication cards 16. Schuko socket (10A max)

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Communication
Communication ports
The communication ports are situated in the top section at the rear of the UPS. Refer to the following image for the
exact location of each port.
R.E.P.O / IN / OUT:
These are digital inputs and dry contact outputs
available to the user to perform various functions.
The R.E.P.O. input is fixed for the Remote
Emergency Power Off normally closed contact
(the
4
UPS is supplied with a link pre-fitted from the
factory as standard).
Allthe other inputs and outputs can be
programmed with the aid of the configuration
software.
Please refer to the installation manual for more
information with regards to the connections.
USB / Serial RS232 ports:
These ports allow the UPS to communicate with a
computer enabling the system to be monitored
and configured.
The two ports cannot be used simultaneously.
5
The USB port is to be used as an alternative to
the RS232 serial interface.
USB port function is only guaranteed when using
a cable no longer than 1.5m. If a longer cable is
required, the use of the RS232 serial interface is
recommended.
Parallel board:
An optional parallel board can be fitted into the UPS
in order to enable up to eight three-phase units (S3T)
or four single phase units (S3M) to be connected in
parallel.
For further information with regards to this function,
please refer to the parallel board kit user manual.
SLOT 2 - Communication and contact Slot:
Slot to accommodate additional communication
cards ( default configuration), or contacts /
relay expansion cards.
For further information with regards to the
communications expansion cards, please refer to
the communications card user manual.
SLOT 1 - Communication Slot:
Slot to accommodate the additional communication
cards (no contacts/relay card).
For further information with regards to the
communications cards, please refer to the
communications card user manual.
6
8

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UPS OPERATION
Operating modes
The UPS can be configured for different operating modes. The following operating modes as listed below may be
selected.
ON LINE MODE
When in ON LINE mode, the system operates in ON LINE double conversion. This mode provides maximum
protection for the load. During operation the energy coming from the mains power supply (AC), is converted into a
clean and stable output.
The voltage supplied to the load is a perfect sinewave, with the frequency and voltage independent of the incoming
mains supply (VFI technology). During this mode, the batteries are constantly maintained under charge.
ECOMODE
In order to optimise efficiency, in ECO MODE, the load is normally powered via the bypass (any disturbances that
occur within the mains power supply can affect the load). In the event of a mains power supply failure or if the
power supply is not within the pre-set tolerances, the UPS will seamlessly switch to ON LINE operation
automatically. Approximately five minutes after the power supply returns within tolerance, the load is switched back
to bypass.
SMART ACTIVE MODE
The UPS may be set in SMART ACTIVE mode during which, according to the statistical data of the quality of the
mains power supply, the UPS will autonomously decide the most appropriate operating mode between ON LINE
and ECO MODE.
FREQUENCY CONVERTER MODE
The system can be configured in this mode to generate a fixed output frequency different from the input frequency.
This configuration automatically disables the bypass line. FREQUENCY CONVERTER mode can be operated with
and without connected batteries.
WARNING: Do NOT switch on the SWMB (manual bypass switch) when the UPS is in FREQUENCY CONVERTER
mode.
To prevent maintenance bypass operation, the user shall lock the SWMB switch handle. To first configure this
operating mode, open the SWOUT (Output switch).
STAND BY OFF MODE
The UPS is set to operate only in an emergency: when the mains power is present, the load is not powered and the
battery remains charged; in the event of a mains supply failure, the load is powered by the inverter from the
batteries, and is then powered off once the mains supply returns. The activation time is less than 0.5 sec. When the
mains supply returns, the output is powered off after a certain period of time (configurable) has passed. In default
configuration, if the mains returns, the output is immediately powered off (default time 0s).

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Operating status
The UPS may be in a different status for each operating mode explained above. The following is a list of possible
operating states.
Normal
When the UPS operates "normally" in the selected Operating Mode without any alarm. In this condition the selected
"Operating Mode" is displayed in light blue.
Stand-by with battery charger off
This is the default status when the UPS is supplied. The UPS is powered but the system is in idle status (no power
stages are active).
Stand-by with battery charger on
When the UPS is supplied, the user can turn on the battery charger without turning on the whole UPS. In this
condition the load is not supplied.
Battery working
When the UPS is supplying the output with the batteries present, if the mains power supply falls outside the pre-set
tolerances, for example in case of a blackout, voltage or frequency disturbance, the system automatically switches
to BATTERY OPERATING STATUS and draws power from the batteries to support the load.
Once the mains power supply is again clean and stable, the system automatically returns back to the pre-set
operational mode.
Temporary bypass
During this operational state, the load is directly powered by the incoming mains supply, therefore, any input
disturbances will directly affect the connected load.
Manual bypass
The manual bypass enables the user to physically connect the UPS input directly to the output. This condition is
required to perform maintenance operations on the UPS without the need to disconnect the power from the
protected load.
Before closing the manual bypass switch, an auxiliary contact informs the UPS that the load is going to be
transferred to manual bypass. This activates an immediate, synchronised transition to the internal static bypass to
ensure a safe closure of the manual bypass power contacts.
WARNING: Maintenance work inside the UPS is to be performed exclusively by qualified staff. There
may be voltages present within the UPS even when the input, output and battery fuse holders are
open. Removal of the UPS panels by non-qualified staff may result in injury to the operator and
damage the equipment.
For further instructions in relation to the manual bypass function, please refer to the “Switching the system to manual
bypass” chapter.

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OTHER FEATURES
BACK-FEED PROTECTION
The UPS has an internal protection against back-feed. This protection acts by means of a sensing circuit which
turns off the inverter if a fault within the static switch is detected. In this condition, to avoid interrupting the supply to
the connected load, the UPS switches to bypass line.
If the bypass is not available, the connected load is switched off.
To avoid stopping the inverter, a dry contact can be configured to drive a disconnection device. This device must be
installed upstream of the bypass input to the UPS, in this case when a back-feed fault occurs, the system opens the
external disconnection device (for further information, refer to the configuration software manual).
The label supplied with the UPS must be affixed to all isolators installed in the electrical system upstream
of the UPS.
Latch-on-bypass function
The UPS has an internal device (redundant bypass power supply) which activates the bypass automatically when a
major failure occurs within the UPS; thus, keeping the load powered without any internal protection and without any
limitation to the power supplied to the load.
WARNING: Under these emergency conditions, any disturbance present at the input supply will affect the load.
Power Walk-In
The Power Walk-In function can be activated through the configuration software. This function enables, upon
reconnection to the power supply (following a mains supply failure), a progressive absorption of power from the
incoming supply, in order to avoid stressing (due to the inrush current) a generator or a weak power supply which is
potentially installed upstream. The duration of the Power Walk-In mode can be set between 1 to 120 seconds. As
default configuration the Power Walk-In is disabled, however the maximum input current is limited. During this mode
the required power is partially taken from the batteries and partially from the power supply whilst maintaining a
sinusoidal power ramp-up. The battery charger is only switched on once the transition is complete.

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DISPLAY
Overview
The UPS is equipped with a 5’’ touch screen colour display, through which, amongst others, it is possible to:
view the status of the system;
switch on / switch off the system, activate a battery test and perform bypass operation commands;
configure the system, access levels and the network services.
The “Home” page shows a synoptic diagram of the general operation status of the system. It is possible to interact
with the system and access further information via the icons.
Status Bar
The status bar at the top shows the UPS model, the rated power of the system and the system date and time.
In the event of an alarm an exclamation mark will also be present indicating the number of alarms active at that time.
In parallel system configuration, the status bar shows “-M” if the UPS is master or “-S” if the UPS is slave.
From the top of the status bar the user can access the anomaly/alarm log by pressing the “Exclamation mark” icon.
The “Exclamation mark” icon will only be visible if an anomaly, warning, lock or command occurs.
Icon indicating the existence and number of alarms that are active at that time. If you tap on the icon, a
pop-up will appear showing the individual alarms in detail. To close the pop-up, tap the "exclamation
mark" icon again.
In the list of alarms:
Blue messages indicate warning (W) alarms;
Orange messages indicate anomalies (A) alarms;
Red messages indicate lock (L) alarms and faults (F) alarms.
For the alarm code list, refer to the “STATUS/ALARM CODES” chapter.

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Icons and symbols
System input/mains status % Battery charge level
System output status % Phase 1 load level
Bypass status % Phase 2 load level
Battery status % Phase 3 load level
System status Manual bypass switch closed
(SWMB)
In general, the color and the shape of the icons provide instant information to the status of the system.
Grey: communication lost (Com-Lost) Orange: anomaly
Light blue: normal status Flashing red: alarm
Blue: Temporary bypass status

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Active text areas
System Status: area of the display reserved for the description of the system status.
If the UPS is in NORMAL MODE this area will indicate the current operating mode,
or another operational system state. NORMAL MODE means that the UPS is
working in the expected operational state for the configured operating mode (e.g.
when in ON LINE mode the expected status is “Load on Inverter”, during ECO MODE
the expected operating state is “Load on Bypass”)
Mains Input: Area of the display reserved for displaying the main electrical values
related to the input to the system.
Battery: Area of the display reserved for displaying the main electrical values related
to the battery.
Bypass input: Area of the display reserved for displaying the main electrical values
related to the bypass line.
Output: Area of the display reserved for displaying the main electrical values related
to the output of the system.
Navigation
Menu expansion / reduction tab icons (the menu
reduces automatically after a few seconds). The menu
may change depending on the pre-set access level.
HOME Press this icon to close the currently selected page and
return to the Home page.
RETURN Press this icon to go back to the previous page.
SAVE Press this icon to save any changes.
EXIT WHITOUT SAVING Press this icon to exit without saving changes.

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System home page
The home page provides a schematic view of the overall operating condition of the system. It is possible to interact
with the system and access further information via the icons.
Depending on the current state of the system, this page may assume different appearances as shown in the
examples below. The user can return on the home page at any time by tapping the “Home” icon on the status bar.
The following are some examples of the home page whilst displaying various operating conditions:
Home page displaying UPS in ON LINE mode (normal operation, load on inverter).
-DUAL INPUT version -
Home page displaying UPS in ON LINE mode (normal operation, load on inverter).
-SINGLE INPUT version -
Home page displaying UPS in ECO mode (normal operation, load on static bypass).

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Home page displaying BATTERY WORKING status.
Home page displaying MANUAL BYPASS SWITCH CLOSED.
Home page with alarm drop-down list opened.