
BVF264
Kaleidoscopic Multi-
Kinetic Garden Stake
Limited Warranty Information
Thank you for choosing an Alpine product! We aim to please with our wide range of products
including Fountains, Birdbaths, Statuary, Pond Supplies &
More. All of our products are constructed
from the highest quality materials. In the event that we have not achieved our usual standard of
excellence, we will repair or replace, at our discretion, within the warranty period. A valid proof of
purchase, with the purchase date clearly indicated, must be provided. Photos of defective
merchandise will also be required to help distinguish the actual cause of the defect. Please read
below for a detailed description of warranty coverage.
•Water Damage
Alpine products are not manufactured to withstand extreme temperatures. Improper st
that allows water to freeze within a product may cause damage and
and will, therefore not be covered under this warranty. The use of “hard water” an
cleaners can affect the paint or other finishes. Failure to keep the unit clean,
additives/cleaners,
will also void the warranty. Please note: for fountains, it is normal for
some splashing to occur and protecting the immedia
te surf aces is not the responsibility of
Alpine Corporation
•Paint & Color (Retention and/or Loss)
The use of water will cause natural erosion to the color. This area can be touched up
using standard paint. The paint is designed to protect the entire fi
of color. As with any product, all finishes with time will gradually fade and discolor. The
warranty will only cover against severe or complete fading within the first year from date of
purchase with the above exclusion.
•Procedure/Service
Should a warranty/claim be needed, you should contact the retailer from whom you
purchased the product. If that is not an option, you can contact
www.alpine4u.com
. When contacting Alpine Corporation, you must be prepared to
show proof of purchase, provide photographs and any other information needed to
validate your claim. This maybe necessary to distinguish between a partial or
replacement of a def ective product. The warranty does not cover any i
parts; the warranty will ONLY cover the individual component of the u
defective. Replacement parts can be made available to a consumer through the
selling party, or an approved parts retailer. If this is not an option,
service department. Item is covered under one year limited warranty from the date of
purchase. When requesting replacement parts due to a warranty claim after 30 days of
purchase, credit card information will be requested for shipping charges.
•Not Covered Under Warranty
The limited warranty will NOT cover cases of damages due to
1. Damages caused in Transit
2. Inadequate care and/or neglect
3. Environmental and/or natural elements
4. Immersion in water, unless specified
5. Improper Installation/Storage and/or Maintenance
This warranty is void if the product has been damaged by accident, misuse, negligence, improper
installation and/or modifications have occurred. This includes any and/or all defects arising out of
freezing water damage, hard water damage, failure to keep the unit clean and free of harmful
additives such as bleach, chlorine, etc…. which affects the paint and/or parts. This warranty also
does not cover any additional charges or installation, removal, disposal and/or shipping costs or
consequential damage associated with any warranty claim