Altered FANTOM 1 User manual
DO NOT RETURN TO STORE!
QUESTIONS OR COMMENTS? CALL (866)-434-6067
ELECTRIC SKATEBOARD
OWNER’S MANUAL
/ FANTOM 1
To get the best ride and maximum use of your board, please read this
manually thoroughly before your rst ride. With proper use, your Altered
Electric Skateboard will provide years of fun, trouble-free riding.
06/15
LIVE ELECTRIC • RIDE ALTERED
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Carton Contents
Altered® Fantom 1 Specications
SAFETY & WARNINGS
BEFORE YOU START
Remote Control Battery Installation
Charging The Battery
Battery Care and Disposal
OPERATING
Preparation
Adjust the Board’s Speed-Acceleration Performace
Power-On Board Link/Lock-On Remote Control
Low Battery Warning Beeps & Auto Shut-Off
Riding Tips
REGULAR MAINTENANCE REQUIREMNETS
MAINTENANCE WARNING
Tighten Fittings - BUT DON’T OVER TIGHTEN
Keep the Board Dry
Trucks & Bushings Are NOT Adjustable
Drive Wheel
Battery Maintenance
Drive Belt
TROUBLESHOOTING
Altered Fantom 1 Warranty
1 - Altered® Fantom 1 wireless electric skateboard, fully assembled
1 - Hand-held wireless remote control & 4 AAA batteries
1 - Battery Charger
1 - Owners Manual
Rider Capacity - 120 lbs / 54 kg
Range - Up to 40 minutes of ride time
Exkate® - Patented torsion trucks
Batteries - 1 SLA 12V 7 AH
Charger - Input : 110-240V AC | Output : 12V DC / 1 AMP
Wireless handheld remote for smooth, variable acceleration & braking, including 3-position
switch for adjustable acceleration rate and speed range settings.
CONTROLLER
2
2
3-5
6-8
6
7
8
9 -11
9
9
9
10
11
11-12
11
11
12
12
12
12
12
13
14
Table of Contents
Carton Contents
Altered® Fantom 1 Specications
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WARNING: Riding an electric skateboard can be a dangerous activity. Certain conditions
may cause components to fail without fault of the manufacturer. The skateboard can and
is intended to move and it is therefore possible to lose control, fall off and/or get into
dangerous situations that no amount of care, instruction or expertise can eliminate. If
such a thing does occur you can become seriously injured or die, even when using safety
equipment and other safety precautions. RIDE AT YOUR OWN RISK AND ALWAYS USE
COMMON SENSE.
This manual contains many warnings and cautions concerning the consequences of failing
to inspect, maintain or properly use your electric skateboard. Since any incident can result
in serious injury or even death, we do not repeat the warning of possible serious injury or
death each time such a possibility is mentioned in this manual.
APPROPRIATE RIDING ATTIRE
Always wear proper protective equipment -
• Approved safety helmet (Helmet may be legally required by local law or regulation in
your area.)
• Elbow pads and knee pads
• Long sleeved shirt & long pants
• Gloves
• Lace up shoes with rubber soles, never ride barefooted or in sandals, and insure that
shoelaces are tied and kept out of the way of the wheels and drive system.
RIDER USE AND PARENTAL SUPERVISION
RIDER MUST NOT EXCEED THE WEIGHT LIMIT OF 120 pounds (54kg). Rider weight
does not always mean a person’s size is appropriate to t or maintain control of the electric
skateboard.
This manual contains extremely important safety information. It is your responsibility to
completely review this information and make sure that all riders understand all warnings,
cautions, instructions and safety topics and assure that all riders are able to safely and
responsibly use this skateboard. Altered® advises that you periodically review and
reinforce all information in this manual with all riders, and that you inspect and maintain
your skateboard to insure their safety.
The recommended rider age is 8 years and older. Any rider that is unable to t comfortably
on the electric skateboard should never attempt to ride it. A parent’s decision to allow their
child to use electric skateboard should be based on the child’s maturity, skill and their
ability to follow rules.
Do not touch the motor on the skateboard when in use or directly after use as these parts
can become extremely hot.
Keep this skateboard away from small children and remember that it is intended for use
only by persons who are, at a minimum, completely competent and comfortable while
operating this product.
Safety & Warnings
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Safety & Warnings Cont.
RIDING PRACTICES AND CONDITIONS
Check and obey any local laws or regulations which may affect the locations where the
electric skateboard may be used.
Always ride defensively. Watch out for obstacles that could catch your wheel or force you
to turn suddenly or lose control. Be careful to avoid pedestrians, other wheeled products
(such as skaters, skateboards, scooters, bikes, etc.), children or animals who may enter
your path. Always respect the rights and property of others.
Do not activate the speed control on the remote unless you are on the skateboard and in
a safe, outdoor environment that is suitable for riding.
Do not attempt or perform stunts or tricks on this electric skateboard. This product is not
made to withstand abuse from jumping, curb grinding or any other type of misuse or stunts.
Never allow more than one person at a time to ride the skateboard.
Never use near steps, water, or swimming pools.
Keep your ngers and other body parts away from the motor, steering system, wheels and
all other moving components.
Never ride while using a cell phone or wearing headphones.
Never hitch on to or with another vehicle or pull anyone or anything.
Never immerse the skateboard in water; electrical and drive components could be
damaged by water or create other possible unsafe conditions.
Ride only on at, dry surfaces such as pavement or level ground without loose debris,
such as sand, leaves, rocks or gravel. Water, mud, ice, bumpy, uneven, slick, or rough
surfaces could impair traction and contribute to possible loss of control. Avoid excessive
speeds that can occur from downhill rides which could cause loss of control.
Do not ride at night or in areas of limited visibility.
Do not ride indoors or on surfaces that could become damaged such as carpet or ooring.
Before each cycle of operation, the operator shall perform the preoperational checks
specied by the manufacturer; that all guards and pads originally supplied by the
manufacturer are in proper place and in serviceable condition.
That any and all axle guards, belt guards, or other covers or guards supplied by the
manufacturer are in place and in serviceable condition.
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Safety & Warnings Cont.
Persons with the following conditions shall be cautioned not to operate: Those with heart
conditions, pregnant women, persons with head, back, or neck ailments, or prior surgeries
to those areas of the body. Persons with any mental or physical conditions that may
make them susceptible to injury or impair their physical dexterity or mental capabilities to
recognize, understand, and perform all of the safety instructions and to be able to assume
the hazards inherent in unit use.
Maximum operating speed is 10 MPH (16 KM/H).
Before each ride the following checks will need to be performed to the skateboard:
• Ensure that the brake system is functioning properly.
• That all components are properly secured and are functioning according to manufactures
specications.
• Components shall be maintained and repaired in accordance with the manufacturers
authorized replacement parts with installation performed by dealers or other skilled
individuals.
USING THE BATTERY CHARGER
The battery charger should be regularly examined for damage to the cord, plug, enclosure
and other parts. In the event of such damage, if any is found, the skateboard should not be
charged until the battery charger has been repaired or replaced.
Use only with the supplied recommended battery charger. Use of other chargers on this
product can damage the product or charger. Do not use the supplied charger to charge
any other products it is not intended for as damage may occur.
Always use caution when charging.
The battery charger is not a toy and should be operated by an adult.
Never operate battery charger near ammable materials or liquids.
Disconnect the battery charger and unplug from skateboard when not in use.
Do not exceed recommended charging time.
Always disconnect the battery charger from the skateboard prior to wiping down and
cleaning with any liquid.
FAILURE TO HEED TO THE WARNINGS LISTED ABOVE INCREASES RISK OF
POTENTIAL SERIOUS INJURY. USE THE APPROPRIATE CAUTION WHEN RIDING
AND ALWAYS WEAR PROTECTIVE GEAR.
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Distinguish the + (positive) and – (negative)
polarity carefully when inserting the four AAA
batteries (1.5V/pc). Polarity markings are
called out on the inside of the remote housing.
Before You Start
WARNING: Remove all packing and items from the display box. Make sure that
the power switch is turned “OFF” before charging the skateboard.
- Allow up to 12 hours for the initial charge (see page 7 for charging information).
REMOTE CONTROL BATTERY INSTALLATION
Reset Button
Remote Control Batteries Battery Charger
(Included)
Reset ButtonCharging Port
On/Off Switch
-
+ + + +
+
- - - -
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Before You Start Cont.
CHARGING THE BATTERY
Required components- Battery Charger
- Initial battery charge time - 12 hours
- Recharges after initial charge - up to 10 hours
- Batteries need to be charged on a monthly basis when
not in use to maximize performance and battery life.
1. Make sure power switch is in the OFF
position before plugging in the charger.
Insert charger into charging port on the
right side of the battery box.
2. Plug the battery charger into a wall power
outlet. The light on the charger housing
should illuminate. Red LED light indicates
battery is charging and a green LED light
indicates battery is fully charged.
WARNING: Any changes or modications to this unit not expressly approved by
the party responsible for compliance could void the user’s authority to operate the
equipment.
WARNING: Battery must be fully charged before you ride your skateboard.
FCC INSTRUCTION
Please note that changes or modications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment. This
device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1- This device may not cause harmful interference.
2- This device must accept any interference received, including interference that may
cause undesired operation. This equipment should be installed and operated with a
minimum distance 20cm between the radiator and your body.
LED Light
Indicator
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BATTERY CARE & DISPOSAL
Before You Start Cont.
NOTE: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following
measures--
• Reorient or relocate the receiving antenna. --Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING: Do not use this product for the rst time until you have charged the
battery for at least 12 hours. Failure to follow these instructions may damage your
product and void your warranty.
Note: Do not store the battery in temperatures above 70˚F (21˚C) or below 32˚F (0˚C).
Note: The charger has a small window with one LED light that indicates the charge
status. Refer to the illustration on the charger unit for the actual “charging” and
“charged” status indication. Your charger may get warm during use; this is normal and
is no cause for concern.
Note: Batteries must be recharged at least once a month even when the scooter is
not in use. Failure to do so may result in batteries that will no longer accept a charge.
Do not store the battery in temperatures above 70°F (21°C) or below 32°F (0°C).
Disposal: This product contains sealed lead acid batteries which must be disposed or
recycled in an environmentally safe manner. Do not dispose of the batteries in your
household trash. Do not dispose of the batteries in a re, this could cause the batteries
to leak or explode. The incineration, disposal in landll and or placing sealed lead acid
batteries with household trash is prohibited by law in most areas. Return exhausted
batteries to a state or federal approved lead acid battery recycler or check with your local
retailer of vehicle batteries.
THIS SCOOTER CONTAINS SEALED LEAD ACID
BATTERIES WHICH MUST BE RECYCLED IN
ACCORDANCE TO YOUR LOCAL AND STATE LAWS.
PLEASE CAREFULLY READ AND UNDERSTAND THE
FOLLOWING DISPOSAL INSTRUCTIONS:
WARNING: Make sure to wash your hands after handling batteries as they
contain lead compounds. Do not mix old and new batteries. Do not mix alkaline,
standard (carbon-zinc), or rechargeable (nickel-cadmium) batteries.
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Operating
PREPARATION
Be sure that you are thoroughly familiar with all of the features and controls
explained in this manual before you ride.
ADJUST THE BOARD’S SPEED-ACCELERATION PERFORMANCE
Your board has 3 adjustable speed/acceleration ranges. Factory preset is the middle
position favored by most riders. To change (1) Turn off the wireless remote. (2) Remove
battery cover from base of remote. (3) Set the slide switch according to these guidelines.
Slide switch
shown in Middle
position
-Middle Position- Fullspeed/controlledacceleration
Recommended for most riders, this factory preset
setting offers top speed but will accelerate more
gradually to help keep a rider on the board during
sudden trigger squeezes.
- Far Right Position - Full speed/full throttle control
Recommended for only the most experienced riders
offers acceleration in direct response to trigger
pressure. Sudden trigger squeezes result in immediate
acceleration – full, direct control so be careful!
- Far Left Position - Low speed maximum
Recommended for beginners and anyone who wants a
slower, more controlled speed.
POWER ON – BOARD LINKS & LOCKS-ON TO REMOTE CONTROL
Each board comes “paired” to the remote control unit that is shipped with the board. Each
time you turn on your board and remote they will search to nd each other and link/lock-
on. Follow these steps to get started (one board at a time if in a group)
1 - Press the board power switch (A) to the “On”
Position. The LED will turn red after 3 seconds –
the board is ready to link to your remote control.
2 - Turn on the remote control (B). The remote’s
red LED will ash & tone conrming remote is
powered.
- After 4 seconds remote LED turns on showing
board is linked. (LED will begin to ash every 2-3
seconds, showing board is linked.)
- Skateboard LED Skateboard LED’s will display
one green, one red light once properly linked.
A
B
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Operating Cont.
NOTE - If your board does not link, you will need to re-“pair” the board with the
remote. Follow the instructions offered on our website link to re-pair the units at www.
Fantomskateboard.com
ACCELERATION & BRAKING WITH REMOTE CONTROL
The wireless remote control regulates the speed & braking of the board through the trigger.
- Pulling the trigger toward you accelerates the board.
- Releasing the trigger returns it to the neutral position and allows you to coast. In neutral
the belt-drive wheel will slow the board down slightly, even when coasting downhill.
- Pushing the trigger away from you engages braking. Braking begins very gradually to
keep you from being thrown forward off the board.
BE CAREFUL WHEN APPLYING FULL BRAKE. IF BRAKING HARD, CROUCH
SLIGHTLY TO KEEP FROM BEING THROWN FORWARD OFF THE BOARD.
- AAA Remote batteries are running low when remote controller begins making a series
of continuous double beeps (“beepbeep… beepbeep…beepbeep…”). Replace or
recharge the AAA batteries. The remote can shut off when the batteries are low. This will
cause the board’s fail-safe braking mode to engage. Do not ride your board if the batteries
in the remote are low.
- Reset Button - An excessive overload (steep incline or too heavy of a rider) could
cause the motor to overheat and trip the reset button. If this occurs (skateboard suddenly
stops running) wait a few seconds and push the reset button in to reset the circuit. Avoid
repeatedly tripping the reset button.
Turning off either unit breaks the locked-on link. Repeat process to re-link. Once board
and remote are linked, signal interference from other boards and most other electronic
sources is eliminated.
WARNING! Your Altered® Electric Skateboard is powerful. Never pull the
trigger quickly or release it suddenly with no resistance or you can be thrown
off the board. If traveling at high speed, pushing the trigger forward quickly
(engaging the brake) could throw you forward, headrst off the front of the
board. Know your limits and accelerate and brake accordingly!
WARNING! Running or jumping onto skateboards can be dangerous!
Never ride without the following protective gear: head protection, hand/wrist
protection, knee protection, elbow protection!
LOW BATTERY POWER WARNING BEEPS, AUTO SHUT-OFF & RESET BUTTON
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Operating Cont.
Regular Maintenance Requirements
RIDING TIPS
- Trigger is sensitive! Pull the trigger very slowly until you start to feel the motor engage.
If you get on the board and pull the trigger quickly the board will throw you off the back. To
decrease speed, slowly release the trigger. Letting the trigger return to its starting position
puts the board in neutral.
- To brake, push the trigger forward, away from you. Braking power is relative to the speed
you are traveling. If you are at full speed when you engage the brakes, more brake will
be applied than if you were coasting in neutral. Maximum speed and stopping distance
depend on your weight and the riding surface.
- If the remote control and board lose connection (connection range can be up to 125 feet),
the motor will go into partial braking mode and gradually slow down.
- Turn the board and remote control off when not in use to maximize battery life. If you
notice unreliable communication with the board, replace the four AAA batteries in the
remote control.
- Never ride down hills as you can lose control of your board.
NOTE - Your board also has an automatic shut-off to prolong battery life. The board turns
off after about 5 minutes of non-use. Your remote turns off after 3 minutes of non-use. Turn
back on and follow the linking sequence to restart.
UNDER NORMAL USE, YOUR BOARD WILL REQUIRE ONLY ROUTINE MAINTENANCE AS DESCRIBED BELOW.
MAINTENANCE WARNING
REGULAR MAINTENANCE ENHANCES THE SAFETY OF THE BOARD. FOLLOW
MAINTENANCE INSTRUCTIONS TO REDUCE RISK OF MALFUNCTION AND INJURY.
Different materials in each part of the board (metal, wood, polyurethane) require different
maintenance as described below. Before riding or anytime something does not feel
right make the following checks.
CHECK FITTINGS – BUT DON’T OVERTIGHTEN!
Self-locking nuts and other self-locking ttings may lose their effectiveness. Check
all fasteners for tightness before every use, especially if used on rough surfaces that
cause vibration. This will require an allen wrench and different sized sockets or open-
ended wrenches. Check and tighten all screws and nuts after every 4 to 5 hours of riding.
Do not over-tighten as stripping can result. Snug is tight enough.
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Regular Maintenance Requirements Cont.
KEEP THE BOARD DRY
Your electric skateboard is not waterproof and must not be ridden in the rain, mud,
or other wet areas to prevent electrical damage. Always keep your board clean and dry.
STEERING - TRUCKS & BUSHINGS ARE NOT ADJUSTABLE
Altered boards do not turn like conventional skateboards – Altered / Exkate® trucks are not
like conventional skateboard trucks. TIGHTENING THE TRUCKS DOES NOT CHANGE
THE STIFFNESS OR TURNING RADIUS. DO NOT ADJUST THE TRUCK’S KINGPIN
BOLT OR YOU CAN SPLIT THE BUSHING! The trucks and bushings are factory preset
and should not be adjusted. The bushings are specially formulated to absorb shock
and provide positive steering control. Although specially formulated for extremely long
life, the bushings located in the trucks of your board will wear over time. If the truck is
too loose or the bushing appears worn or cracked, replace them with the same
special bushings that are standard equipment on the board. Trucks and bushings are
available through www.Fantomskateboard.com.
WHEELS & BEARINGS
The drive wheel will wear considerably more than the other three wheels. If your drive
wheel is closer than ¼-inch to the belt housing you need to replace the drive wheel. Other
wheels wear more slowly. If non-drive wheels wear to within ¼-inch of their black center
hub you need to replace the wheel. Wheel bearings are sealed and normally do not need
lubrication. If non-drive wheels do not spin freely, you can add drops of common machine
lubricating oil to loosen. If oil is not effective, or if sand or grit gets in a bearing, it needs
to be replaced. Contact www.Fantomskateboard.com to order wheels, bearings and other
parts.
BATTERY MAINTENANCE
To maintain maximum life, always keep your batteries charged when storing for
extended periods of time. Charge your board at least once a month to maintain battery
life. Recharge your board even after short rides to maintain healthy batteries. Order
replacement batteries from www.Fantomskateboard.com.
Distinguish the + (positive) and – (negative) polarity carefully while replacing the battery.
Red wire is for + (positive) and Black wire is for – (negative).
DRIVE BELT
Drive belts will last a long time, but eventually will wear out. Hard starts and stops
and heavier riders accelerate drive belt wear. Order replacement belts from www.
Fantomskateboard.com.
DECKS & METAL EDGES
Normal wear will sometimes create rough or sharp edges on metal parts or splinters on
the deck. Regularly check components and replace as necessary.
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Troubleshooting
ISSUE PROBLEM/CAUSE
Skateboard controller isn’t
turned on. Turn on.
Recharge the skateboard until
the light turns green. If light stays
red, batteries are dead and cannot
be recharged, or the charger is
broken and needs to be replaced.
Batteries are not properly installed
or are out of power on remote.
Reinstall or change batteries.
Wait a few seconds and apply
trigger throttle.
Change or recharge battery.
Contact Altered Service
Department.
Replace charger.
Adjust the belt, fasten screw and
nut, and adjust back nut.
Replace drive belt. See web site
for complete instructions
www.Fantomskateboard.com
Bad battery cell(s) or loose
connection. Check connections or
replace bad battery cells.
Recharge the battery. (Batteries
may need replacement after 80-
150 recharge cycles.)
Replace with 4 AAA batteries.
If unit does not turn off after
replacement, double check
battery orientation.
No beep heard when turning
on controller : LED does not
light.
Overheat / overload
protection of motor, usually
due to starting on an incline.
Low voltage protection of
controller.
Reset button has tripped.
The reset button (on the left side of
the battery box) will automatically
trip and turn off the power if the
motor is overloaded.
Damaged remote from fall or
abuse.
No power, or charger has
overheated or charger does
not light.
Belt is loose or over- exed.
Drive belt is broken.
Board is not charged, but
charger always reads “green”
when plugged in.
Bearing is Damaged. Replace Bearing.
Low battery on board.
(Beep...Beep...Beep)
Low battery on remote.
(BeepBeep...BeepBeep)
Turn board and remote off. Turn
board on, turn remote on, wait 5
seconds to establish connection.
If board still does not link, re-“pair”
the units according to instructions
at www.Fantomskateboard.com
Skateboard
does not
start up.
Skateboard
stops
automatically
after running
for sometime.
Intermittent
power while
riding or
“Beep” sound.
Unable
to charge
skateboard.
Strong vibration &
/ or loud, high-
pitched noise
when running.
Motor runs, but
drive wheel does
not turn.
SOLUTION
The indicator light on the
charger is red.
Board and Remote do not
link properly.
For other common issues visit Customer Support on our website
http://www.Fantomskateboard.com
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Warranty
Bravo Sports™
12801 Carmenita Rd.
Santa Fe Springs, CA 90670
http://www.Fantomskateboard.com
The manufacturer warranties this product to be free of manufacturing defects for a period
of 90 days from the date of purchase. This Limited Warranty does not cover normal wear
and tear, wheels, belts, batteries or any damage, failure or loss caused by improper
assembly, maintenance, storage or use of this Altered® electric skateboard.
This Limited Warranty will be void if the product is ever
• used in a manner other than for recreation or transportation
• modied in any way
• used as a rental
The manufacturer is not liable for incidental or consequential loss or damage due directly
or indirectly to the use of this product.
Altered® does not offer an extended warranty. If you have purchased an extended
warranty, it must be honored by the store at which the scooter was purchased from.
For your records, keep your original sales receipt with this manual.
SB 1918 (CALIFORNIA) DECLARATION
YOUR INSURANCE POLICIES MAY NOT PROVIDE ANY COVERAGE FOR ACCIDENTS
INVOLVING THE USE OF THIS SKATEBOARD. TO DETERMINE IF ANY COVERAGE
IS PROVIDE CONTACT YOUR INSURANCE COMPANY OR INSURANCE AGENT.
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