Altered Pro-Line 600 V2 User manual

[email protected]
26212 Dimension Drive, Suite 160 Lake Forest, CA 92630
800-214-3595 x1001 949-951-9500 x1001
www.AlteredUSA.com www.Exkate.com
PRO-LINE 600 V2
& ALL 600 WATT V2 MODELS
OWNER MANUAL
To get the best ride and maximum use out of your electric skateboard please read
this manual thoroughly before your first ride. With proper use your Altered®
Electric Skateboard will provide years of fun, trouble-free riding.
www.AlteredUSA.com
Read All Instructions Carefully Before Riding the Board!
Altered®Electric Skateboard Warranty
The warranty covers materials and workmanship. Altered®Electric Skateboards (Chase
Boards, LLC) warrants to the original owner that our electric skateboard shall be free from all
defects in material or workmanship for 180 days from the original date of purchase when
used for the purpose intended under normal conditions. All other obligations and conditions or
liabilities, including obligations for consequential damages, are hereby excluded. This
warranty gives you specific rights and you may also have other rights, which vary by state.
If your board should prove defective, write to or call Altered®/ Exkate®giving a description of
the board and the problem. When Altered®/ Exkate®receives your notification, and the board
is determined to be defective, parts will be sent at no charge, or authorization to return the
board will be given. Shipping is not covered under warranty and is the responsibility of the
customer. The defective board will then be repaired or replaced. We may elect to replace the
entire unit, at no extra cost to you, with the same model or similar model rather than repair it.
Any refund would be only at the option of the dealer where the skateboard was purchased.
Altered®/ Exkate®is not involved in any such negotiations.
THE ALTERED®ELECTRIC SKATEBOARD IS NOT A TOY. THE BOARD IS INTENDED
FOR USE ON PAVED SURFACES OR CONCRETE SIDEWALKS. OFF-ROAD VERSIONS
MAY ALSO BE RIDDEN ON HARD-PACKED PATHS OR ROADS. THE BOARD IS NOT TO
BE OPERATED ON GRASS, THROUGH WATER, THROUGH DEEP POTHOLES OR OFF
CURBS. THE BOARD IS TO BE OPERATED ONLY ON SMOOTH, FLAT, DRY SURFACES.
ITEMS THAT NATURALLY WEAR OUT WITH USE ARE NOT COVERED UNDER
WARRANTY, INCLUDING BELTS, WHEELS AND BATTERIES.
This warranty does not apply to any electric skateboard that has been subject to abuse,
misuse, negligence, or accident. If you return your board for warranty service and it shows
signs of abuse, you will be charged for labor plus parts to repair the board.
Defects caused by tampering, unauthorized alterations or repairs are not covered by this
warranty.
YOUR INSURANCE POLICY MAY NOT PROVIDE COVERAGE FOR ACCIDENTS
INVOLVING THIS ELECTRIC SKATEBOARD. TO DETERMINE IF COVERAGE IS
PROVIDED, YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT.
For warranty services contact our customer service department to obtain a Return
Merchandise Authorization (RMA) form, which must be filled out and returned prior to
returning your board. Boards or parts returned without proper documentation may be delayed
service or denied warranty coverage. Warranty return shipping is the responsibility of the
customer. International customers are responsible for applicable duty and taxes.
ALL UNAUTHORIZED RETURNS WILL BE REFUSED.

Table of Contents
Carton Contents...............................................................................................................2
Altered®Pro-Line 600 Specifications...............................................................................2
ALTERED®SAFETY WARNINGS –READ CAREFULLY...............................................3
OPERATION....................................................................................................................4
Preparation........................................................................................................4
Charging the Battery..........................................................................................4
Adjust the Board’s Speed-Acceleration Performance (if desired)......................4
Power On –Board Link/Lock-On to Remote Control.........................................4
Acceleration & Braking with Remote Control.....................................................5
Low Battery Warning Beeps & Auto Shut-off.....................................................5
Riding Tips.........................................................................................................5
REGULAR MAINTENANCE REQUIREMENTS...............................................................6
MAINTENANCE WARNING..............................................................................6
Tighten Fittings –BUT DON’T OVERTIGHTEN ................................................6
Keep the Board Dry...........................................................................................6
Trucks & Bushings Are NOT Adjustable............................................................6
Drive Wheel.......................................................................................................6
Battery Maintenance..........................................................................................6
Drive Belt...........................................................................................................6
Troubleshooting...............................................................................................................7
Altered®Electric Skateboard Warranty............................................................................8
Carton Contents
1 Altered®Pro-Line 600 V2 wireless electric skateboard,
fully assembled
1 hand-held wireless remote control & 4 AAA batteries
1 Owner Manual
1 “Stop” Quick Reference Yellow Sheet
1 battery charger
Altered®Pro-Line 600 V2 Specifications (Nov 2011)
Rider Capacity:240 lbs / 109 kg
Exkate patented torsion trucks
Net weight: 44 lbs / 20 kg
Range: up to 10 mi / 16 km on
flat surfaces
Dimensions: 41.3" x 10.5" /
104.5 cm x 26.5 cm
Motor: 36V DC / 600 Watt
Acceleration: 0 to 19 mph / 30
kph in 3 seconds
Controller: Wireless
handheld remote for smooth,
variable acceleration &
braking, including 3-position
switch for adjustable speed
range settings
Batteries: 12V 9.5 Amp / 3
in series
Braking: 19 mph / 30 kph to
0 in40 ft / 12.2 m
Charger: Input –110-120
VAC Output –36V DC / 2
amp
Turning radius: 8 ft / 2.5m
Protected by US Patents: USPTO No.5,893,425 and USPTO No.5,853,182
Troubleshooting

Issue
Problem / Cause
Solution
Skateboard
does not start
up
Skateboard controller is not
turned on.
Turn on.
The indicator light on the
charger is red.
Recharge the skateboard until the light turns green. If
light stays red, batteries are dead and cannot be
recharged, or the charger is broken and needs to be
replaced.
Board and Remote do not
link properly.
Turn board and remote off. Turn board on, turn remote
on, wait 5 seconds to establish connection. If board still
does not link, re-“pair” the units according to instructions
at www.AlteredElectricSkateboards.com/re-pair.htm
No beep heard when
turning on controller; LED
does not light.
Batteries are not properly installed or are out of power on
remote. Reinstall or change batteries.
Skateboard
stops
automatically
after running
for some time.
Overheat / overload
protection of motor, usually
due to riding too many hills
or using too much brake.
Cool motor.
Low voltage protection of
controller.
Change or recharge battery.
Intermittent
power while
riding or
“Beep” sound.
Damaged remote from fall
or abuse.
Contact Exkate Service department.
Low battery on board
(“Beep…Beep…Beep…)
Recharge the battery. (Batteries may need replacement
after 80-150 recharge cycles.)
Low battery on remote
(“BeepBeep…BeepBeep…)
Replace with 4 AAA batteries. (If unit does not turn on
after replacement, reverse the order of the batteries).
Unable to
charge
skateboard.
No power, or charger has
overheated or charger does
not light.
Replace charger.
Board is not charged, but
charger always reads
“green” when plugged in.
Bad battery cell(s) or loose connection. Check
connections or replace bad cells
Strong
vibration and
/or loud, high-
pitched noise
when running.
Belt is loose or over- flexed.
Adjust the belt, fasten screw and nut, and adjust back
nut.
Bearing is damaged.
Change bearing.
Motor runs, but
drive wheel
does not turn.
Drive belt is broken.
Replace drive belt. See web site for complete
instructions:
www.AlteredElectricSkateboards.com/belt_install.htm
For other common issues visit Customer Support on our website:
http://www.AlteredElectricSkateboards.com/customersupport.htm
Always Wear a Helmet & Protective Gear!
2 7

REGULAR MAINTENANCE REQUIREMENTS
Under normal use, your board will require only routine maintenance as described below.
MAINTENANCE WARNING
FAILURE TO FOLLOW MAINTENANCE INSTRUCTIONS AND GUIDELINES WILL VOID YOUR
WARRANTY. DO NOT OPEN THE BATTERY BOX, MOTOR CONTROL BOX ASSEMBLY OR MOTOR.
DOING SO WILL VOID YOUR WARRANTY. YOUR ALTERED®ELECTRIC SKATEBOARD IS NOT
WATERPROOF AND MUST NOT BE RIDDEN IN THE RAIN, MUD, OR OTHER WET AREAS TO PREVENT
ELECTRICAL DAMAGE. ALWAYS KEEP YOUR BOARD CLEAN AND FREE OF MOISTURE.
Tighten Fittings –BUT DON’T OVERTIGHTEN!
Vibrations from normal use can cause some of the external bolt and screw fittings to loosen over time. Check
all fasteners for tightness before every use, especially if used on rough surfaces that cause vibration. This will
require an allen wrench and a few different sized sockets or open-ended wrenches. Check and tighten all
screws and nuts after every 4 to 5 hours of riding. Do not over-tighten as stripping can result. Snug is tight
enough.
Keep the Board Dry
Your electric skateboard is not waterproof and must not be ridden in the rain, mud, or other wet areas to
prevent electrical damage. Always keep your board clean and dry.
Trucks & Bushings Are NOT Adjustable (unlike regular skateboards)
The patented Exkate trucks are not like conventional skateboard trucks. TIGHTENING THE TRUCKS DOES
NOT CHANGE THE STIFFNESS OR TURNING RADIUS. DO NOT ADJUST THE TRUCK’S KINGPIN BOLT
OR YOU CAN SPLIT THE BUSHING! The trucks and bushings are factory preset and should not be adjusted.
The bushings are specially formulated to absorb shock and provide positive steering control. Although
specially formulated for extremely long life, the bushings located in the trucks of your board will wear over
time. Replace them with the same special bushings that are standard equipment on the board. They are
available through www.AlteredUSA.com or your local dealer.
Drive Wheel
The drive wheel will wear considerably more than the other three wheels. If you start noticing that your board
is grinding, you need to replace the drive wheel. Contact www.AlteredUSA.com or your local dealer to order
replacement wheels and other parts.
Battery Maintenance
The rechargeable battery powering your Altered®board will normally last 1-2 years (1000 to 1500 miles of
riding) if kept properly charged, but will slowly decrease in capacity and eventually fail to hold a charge. To
maintain maximum life, always keep your batteries charged when storing for extended periods of time.
Charge your board at least once a month to maintain battery life. Recharge your board even after short
rides to maintain healthy batteries. Order replacement batteries from www.AlteredUSA.com or your dealer.
Drive Belt
Drive belts will last a long time, but eventually will wear out. Hard starts and stops and heavier riders
accelerate drive belt wear. Replacements can be ordered from www.AlteredUSA.com or your local dealer.
ALTERED®SAFETY WARNINGS
READ CAREFULLY BEFORE RIDING THE BOARD!
THIS ELECTRIC SKATEBOARD IS NOT A TOY. Skateboarding is a popular recreational activity.
However, as with most sports there are certain risks and dangers involved in skateboarding and action
sports skating activities, including skating itself, riding, assisting, and observing. Skateboarding is regulated
by state and local laws, which vary by location. Local laws should be consulted for specific requirements in
your area. WEAR A HELMET & PROTECTIVE GEAR AT ALL TIMES.
The combination of power and weight make your Altered®board a potentially hazardous device. Improper
use can result in property damage, serious injury or even death! Understanding all of its features and
controls is necessary for safe riding.
WARNING! Any person who participates in or assists in skateboarding assumes the
known and unknown inherent risks in skateboarding activities and is legally responsible
for all damages, injury, or death to himself or herself or other persons or property which
result from these activities.
As a rider or active skateboarding spectator you are responsible for acting within the limits of your
ability and maintaining control of yourself and the equipment you use. Refrain from acting in any manner
which may cause death or injury to yourself or others!
IF YOU DO NOT UNDERSTAND ANY AND ALL PARTS OF THIS SAFETY OPERATION INFORMATION,
PLEASE CALL ALTERED®/EXKATE®TO CLARIFY ALL POINTS IN THIS OWNER MANUAL:
800-214-3595
WARNING! WEAR A HELMET AND PROTECTIVE SKATEBOARD RIDING GEAR AT ALL
TIMES! This includes elbow and kneepads, protective eyewear, long pants and long
shirts/outerwear protection.
THE ALTERED®PRO-LINE 600 IS DESIGNED FOR USE BY THOSE 16 AND OLDER AND
SHOULD NOT BE USED WITHOUT ADULT SUPERVISION. Maximum recommended weight for the
rider is 240 lbs / 109 kg. This board should be operated by only one rider at a time.
Avoid uneven surfaces, potholes, surface cracks and obstacles. Always ride at a safe speed,
maintaining full control over the board at all times. Know your limits and ride within them.
This board does not conform to Federal Motor Vehicle Standards and is not intended for operation on
public streets, roads or highways. Serious injury can result from unsafe operation of this motor-
powered board. The operator can minimize these assumed risks by wearing safety equipment.
Always check your state and local laws before using in public areas.
DO NOT OPERATE THE ELECTRIC SKATEBOARD IN TRAFFIC OR ON WET, FROZEN, UNEVEN
OR OILY SURFACES, OR NEAR PEOPLE OR OTHER VEHICLES.
The user of this product and the adult supervisor assumes all risks associated with its use.
Do not operate in crowded areas.
6 3
ALWAYS ride within your limits and comfort zone and
NEVER ride without a helmet and protective gear!
HAVE FUN & BE SAFE!
www.AlteredUSA.com

www.Exkate.com
ALWAYS ride within your limits and comfort zone and
NEVER ride without a helmet and protective gear!
HAVE FUN & BE SAFE!
www.AlteredUSA.com

www.Exkate.com
!
!

Slide switch shown in
Middle position
Board Power Switch (left) &
LED indicator (right)
OPERATION
Preparation
Inspect outer carton and the board for any shipping damage. Report any damage to your freight carrier or
dealer. Remove your new board, remote control and charger. Be sure that you are thoroughly familiar with
all of the features and controls explained in this manual before you ride.
Wear a helmet and protective gear at all times when on the board –even for short distances or durations!
Make sure the riding area is paved, level, free of obstacles, and is not crowded.
Charging the Battery
DO NOT charge before first use. Ride the board until the low battery warning begins, and then fully charge
your board. A full charging cycle can take 4 to 6 hours. A green indicator light on the charger means the
battery is fully charged. A steady red or flashing red indicator light means the charger is charging the battery.
Charge until the light turns a steady green. (Monitor the first recharge cycle and DO NOT charge the first
time longer than 6 hours, even if the LED light remains red.) After the first charging cycle, it is not
necessary to wear the batteries down all the way. Always store your board fully charged.
Adjust the Board’s Speed-Acceleration Performance (if desired)
Your board has 3 adjustable speed/acceleration ranges, with the factory preset middle position favored by
most riders. To adjust the board’s speed/acceleration performance, turn
off the wireless remote and remove the battery cover from the base of the
remote control. Set the slide switch according to these guidelines:
Middle Position = Full speed, with controlled acceleration –
recommended for most riders, this factory preset setting offers full throttle
acceleration but will accelerate more gradually –to keep a rider from
being propelled off the back of the board from sudden trigger squeezes.
Far Left Position = Full speed, with full throttle control –
recommended for only the most experienced riders this setting offers acceleration in direct response to trigger
pressure. Sudden trigger squeezes result in immediate acceleration –full, direct control so be careful!
Far Right = Low speed maximum –
recommended for beginners and anyone who wants a slower, more controlled speed ride.
Power On –Board Link & Lock-On to Remote Control
Each Altered Electric Skateboard comes “paired” from the factory: the board’s motor control is programmed
to link and “lock on”to the remote control unit that is shipped with the board. Each time you turn on your
board and remote they will search to find each other and link/lock-on. Follow
these steps to get started (one board at a time if in a group):
1) Turn the board’s power switch to the “On” Position (see picture at
right). The LED will turn green after 3 seconds and the board is ready
to link to your remote control.
2) Next, turn on the remote control. The remote’s red LED will flash briefly
just one time followed by a single tone confirming remote is powered.
After 4 seconds the red LED on the remote will turn on and stay
on showing the remote control is linked with the board.
The light on the skateboard will turn greenish-red once the remote
is successfully linked. To conserve battery power, the LED on the remote control will begin to flash
every 2-3 seconds. The remote is still continuously linked when the light is flashing.
Turning either unit off breaks the locked-on link and will require a repeat of these steps to restart. Once a
board and remote are properly linked, signal interference from other boards and most other electronic
sources is eliminated.
Note: If your board does not link, you will need to re-“pair” the board with the remote. Follow the instructions
offered on our website link to re-pair the units at www.AlteredElectricSkateboards.com/re-pair.pdf.
Acceleration & Braking with Remote Control
The wireless remote control regulates the speed of the board through the trigger:
Pulling the trigger toward you accelerates the board.
Releasing the trigger returns it to the neutral position and allows you to coast. In neutral the belt drive-drive
wheel will slow the board down slightly, even when coasting downhill.
Pushing the trigger away from you engages braking. Braking begins very gradually to keep you from
being thrown forward off the board, but the last 25% of forward trigger movement creates very strong
braking for emergency stops. BE CAREFUL WHEN APPLYING FULL BRAKE. LOWER YOUR CENTER
OF GRAVITY BY CROUCHING SLIGHTLY TO KEEP FROM BEING THROWN FORWARD OFF THE
BOARD DURING HARD BRAKING.
WARNING! Your Altered® Electric Skateboard is powerful. Never pull the trigger quickly
or release it suddenly with no resistance. If you step on and pull the trigger quickly, you
will be thrown backward off the board. If traveling at high speed, pushing the trigger
forward quickly (engaging the brake) could throw you forward, headfirst off the front of
the board. Know your limits and accelerate and brake accordingly!
Low Battery Power Warning Beeps & Auto Shut-Off
If the remote controller begins making a series of continuous double beeps (beepbeep…
beepbeep…beepbeep…), the remote unit is letting you know that its AAA batteries are running down and
should be replaced. The remote can shut off when the batteries are low. This will cause the board’s fail-safe
braking mode to engage. Do not ride your board if the batteries in the remote are low.
When the 36v battery pack on the board gets low the remote controller will begin to sound intermittent
beeps (beep…beep…beep…beep…)to let you know you’re reaching the end of your ride time and that
it’s time to recharge. The faster the beeps, the lower your battery is.
Note: Your board also has an automatic shut-off to prolong battery life. The board turns off after about
5 minutes of non-use. Your remote turns off after 3 minutes of non-use. Turn back on and follow the
linking sequence to restart.
Riding Tips
Pull the trigger very slowly until you start to feel the motor engage. If you get on the board and pull the
trigger quickly the board will throw you off the back. Once the motor has engaged, pull the trigger more to
increase speed.
To decrease speed, slowly release the trigger. Letting the trigger return to its starting position puts the
board in neutral.
To brake, push the trigger forward. Braking power is relative to the speed you are traveling. If you are at full
speed when you engage the brakes, more brake will be applied than if you were coasting in neutral.
Maximum speed and stopping distance depend on your weight and the riding surface.
If the remote control and board lose connection (connection range can be up to 125 feet), the motor will go
into partial braking mode.
Turn the board and remote control off when not in use to maximize battery life. If you notice unreliable
communication with the board, replace the four AAA batteries in the remote control.
On an uphill run keep your weight more over the rear wheels to keep them from slipping. If the hill is too
steep, the board will bog down and continued use may overheat the motor. Stop, step off and walk the
steep hills. Lighter weight riders go up hills faster than heavier riders.
On downhill runs when coasting, the drive belt-drive wheel combination provides slight resistance to slow
you down. You also have full braking control. Frequent minor speed corrections with the brakes are
preferable to letting your speed build up and then braking suddenly.
Never ride down hills that are too steep to maintain safe control of your board. Never ride down hills that
require constant braking, as this can damage the board’s electronics.
4 5
!