Alto-Shaam COMBITHERM CTP6-10e User manual

Installation Manual
Combination Oven/Steamer
WARNING
Improper installation, alteration, adjustment, service,
cleaning, or maintenance could result in property
damage, severe injury, or death.
Read and understand the installation, operating and
maintenance instructions thoroughly before installing,
servicing, or operating this equipment.
WARNING
To prevent personal injury, death or
property damage:
Do not store or use gasoline or other
flammable vapors or liquids in the vicinity
of this or any other appliance.
EN
MN-35947
Rev 22
10/22
CTC6-10E
CTC10-10E
CTC7-20E
CTC10-20E
CTC20-10E
CTC20-20E
CTC6-10G
CTC10-10G
CTC7-20G
CTC10-20G
CTC20-10G
CTC20-20G
CTP6-10E
CTP10-10E
CTP7-20E
CTP10-20E
CTP20-10E
CTP20-20E
CTP6-10G
CTP10-10G
CTP7-20G
CTP10-20G
CTP20-10G
CTP20-20G
CT CLASSIC™
CT PROFORMANCE™

2 •MN-35947 •Rev 22 •10/22 •Combitherm® CT PROformance™ and CT Classic Series Installation Manual
Transportation Damage and Claims
All Alto-Shaam equipment
is sold Free on Board
(F.O.B.) shipping point,
and when accepted by the
carrier, such shipments
become the property of the
consignee.
Should damage occur in shipment, do not put the
appliance into service until the damage has been
inspected by an authorized Alto-Shaam service provider.
Shipping damages are a matter between the carrier and
the consignee. In such cases, the carrier is assumed to
be responsible for the safe delivery of the merchandise,
unless negligence can be established on the part of
theshipper.
1. Make an immediate inspection while the appliance is
still in the truck or immediately aer it is moved to the
receiving area. Do not wait until aer the appliance is
moved to a storage area.
2. Do not sign a delivery receipt or a freight bill until
a proper count has been made and inspection of all
appliances are received.
3. Note all damage to packages directly on the carrier’s
delivery receipt.
4. Make certain the driver signs the delivery receipt. If the
driver refuses to sign, make a notation of this refusal
on the receipt.
5. If the driver refuses to allow inspection, write the
following on the delivery receipt: Driver refuses to
allow inspection of containers for visible damage.
6. Contact the carrier’s oce immediately upon nding
damage, and request an inspection. Mail a written
conrmation to the carrier’s oce with the time, date,
and the personcalled.
7. Save any packages and packing material for further
inspection by the carrier.
8. Promptly le a written claim with the carrier and
attach copies of all supporting paperwork.
Alto-Shaam will continue our policy of assisting our
customers in collecting claims which have been properly
led and actively pursued. Alto-Shaam cannot, however,
le any damage claims, assume the responsibility of any
claims, or accept deductions in payment for such claims.
Record the model and serial number of the appliance for easy
reference. Always refer to both model and serial number in
any contact with Alto-Shaam regarding this appliance.
Model: ______________________________________________
Serial Number: ______________________________________________
Date Installed: ______________________________________________
Voltage: ______________________________________________
Purchased From: ______________________________________________
______________________________________________
______________________________________________
Alto-Shaam has established a twenty-four
hour emergency service call center to oer immediat
e
customer access to a local authorized service agency
outside of standard business hours. The emergency
service access is provided exclusively for Alto-Shaam
equipment and is available throughout the United
States through the use of Alto-Shaam’s toll-free
number. Emergency service access is available seven
days a week including holidays.

MN-35947 •Rev 22 •10/22 •Combitherm® CT PROformance™ and CT Classic Series Installation Manual •3
Delivery
DELIVERY
This Alto-Shaam appliance has been thoroughly tested and
inspected to ensure only the highest quality unit is provided.
Upon receipt, check for any possible shipping damage and
report it at once to the delivering carrier. See Transportation
Damage and Claims section located in this manual.
This appliance, complete with unattached items and
accessories, may be delivered in one or more packages. Ensure
all standard items and options have been received with each
model as ordered.
Save all the information packed with the appliance. Register
online at www.alto-shaam.com to ensure prompt service in the
event of a warranty parts and labor claim.
This manual must be read and understood by all people using
or installing the equipment model. Contact the Alto-Shaam
Tech Team if you have any questions concerning installation,
operation, or maintenance.
1-800-558-8744; [email protected]
UNPACKING
• Carefully remove the appliance from
the carton or crate.
NOTICE: Do not discard the carton
and other packaging
material until you have
inspected the unit
for hidden damage
and tested it for
proper operation.
• Read all instructions in this manual carefully
before installing this appliance, using the appliance, or
performing routine maintenance. Following procedures
other than those indicated in this guide to use and clean
the appliance is considered inappropriate and may cause
damage, injury, or fatal accidents, in addition to invalidating
the guarantee and relieving Alto-Shaam of all liability.
• DO NOT DISCARD THIS MANUAL.
This manual is considered part of the appliance and
is provided for the owner or manager of the business
and for training personnel. Additional manuals are
available from the Alto-Shaam Tech Team, or online at
www.alto-shaam.com.
• Remove all protective plastic film, packaging materials,
and accessories from the appliance before connecting
electrical power. Store any accessories in a convenient
place for future use.
CAUTION
Appliance and accessories may be heavy.
To prevent injury, always use a sufficient
number of trained and experienced workers
when moving or leveling appliance and
handling accessories.
OPERATIONAL ENVIRONMENTAL CONDITIONS
• Unit must acclimate to room temperature in the environment it is
placed. 24 hours is recommended.
• Ambient temperature range of 60°F to 110°F (16°C to 43°C).
• Relative humidity of less than 95% non-condensation.
• Atmospheric pressure range of 50KPa to 106KPa.
The serial number is required for all inquiries.
Always include both model and serial number(s) in any
correspondence regarding the appliance.
Model: ______________________________________________
Serial number: ______________________________________________
Purchased from: ______________________________________________
Date installed: ____________________ Voltage: _____________

4 •MN-35947 •Rev 22 •10/22 •Combitherm® CT PROformance™ and CT Classic Series Installation Manual
DANGER
Explosion hazard. Before starting the
appliance, make certain you do not detect
the odor ofgas.
If you smell gas:
• Shut o the gas supply immediately.
• Do not attempt to light any appliance.
• Do not touch any electrical elements.
• Extinguish any open flame.
• Evacuate the area.
• Use a telephone outside the property and
immediately contact your gas supplier.
• If unable to contact your gas supplier,
contact the fire department.
Please post the following instructions in a prominent location
in the event the user smells gas.
This manual covers the following CTC and CTP series models:
Control Type Boiler-Free Models Steam Generator Models
CTP
CTC
CT PROformance™ with
PROtouch™ control
CT Classic with Classic
manual control
6-10E, 6-10G
10-10E, 10-10G
7-20E, 7-20G
10-20E, 10-20G
20-10E, 20-10G
20-20E, 20-20G
6-10EB
10-10EB
7-20EB
10-20EB
20-10EB
20-20EB

MN-35947 •Rev 22 •10/22 •Combitherm® CT PROformance™ and CT Classic Series Installation Manual •5
Table of Contents
Transporation Damage and Claims. . . . . . . . . . . . . . 2
Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety Procedures and Precautions . . . . . . . . . . . . . 6
Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation Codes and Standards . . . . . . . . . . . . . . 15
Site Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installation Codes and Standards . . . . . . . . . . . . . . . . . 15
Ventilation Requirements . . . . . . . . . . . . . . . . . . . . . . . 15
Sound Pressure Measurements. . . . . . . . . . . . . . . . . . . 15
Technical Specications . . . . . . . . . . . . . . . . . . . . . . 16
General Specications. . . . . . . . . . . . . . . . . . . . . . . . . . 16
Oven Specications. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Liing Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Positioning on Site – Countertop Models . . . . . . . . . . . 21
Positioning on Site – 20-10 & 20-20 Models. . . . . . . . . . 22
Electrical Safety Regulations. . . . . . . . . . . . . . . . . . . . . 23
Electrical Connection for Gas Models . . . . . . . . . . . . . 24
Electrical Connection for Electric Models . . . . . . . . . . 24
Electrical Kit Installation – 50 Hz
(Rear Panel with Cover Plates) . . . . . . . . . . . . . . . . . . . 25
Electrical Kit Installation – 50 Hz . . . . . . . . . . . . . . . . . 26
Electrical Kit Installation – 60 Hz
(Rear Panel with Cover Plates) . . . . . . . . . . . . . . . . . . . 27
Electrical Kit Installation – 60 Hz . . . . . . . . . . . . . . . . . 28
Ventilation Requirements for Gas Models . . . . . . . . . . 29
Gas Supply & Installation . . . . . . . . . . . . . . . . . . . . . . . 30
Water Quality Requirements. . . . . . . . . . . . . . . . . . . . . 35
Water Supply & Installation . . . . . . . . . . . . . . . . . . . . . 36
Water Drainage – For Single Oven . . . . . . . . . . . . . . . . 37
Water Drainage – For Single Oven
(Rear Panel with Louver). . . . . . . . . . . . . . . . . . . . . . . . 38
Water Drainage – For Stacked Ovens . . . . . . . . . . . . . . 39
Water Drainage – For Stacked Ovens
(Rear Panel with Louver). . . . . . . . . . . . . . . . . . . . . . . . 40
Mobile Equipment Restraint. . . . . . . . . . . . . . . . . . . . . 41
For Gas Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
For Electric Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Special Conditions for Units Installed
within the City of New York . . . . . . . . . . . . . . . . . . . . . 42
Liquid Cleaner Hook-Up (If Equipped
with this Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Grease Collection Installation
(If Equipped with this Option) . . . . . . . . . . . . . . . . . . . 44
CT PROformance™ Start-Up Procedures . . . . . . . . 45
How To Turn On the Appliance . . . . . . . . . . . . . . . . . . 45
How To Start a Manual Calibration. . . . . . . . . . . . . . . . 45
How To Calibrate the Touchscreen . . . . . . . . . . . . . . . . 45
How To Turn O the Appliance . . . . . . . . . . . . . . . . . . 45
How To Run a Cycle Test of the Appliance . . . . . . . . . . 46
CT Classic™ Start-Up Procedures . . . . . . . . . . . . . . 47
How To Turn On the Appliance . . . . . . . . . . . . . . . . . . 47
How To Run a Cycle Test of the Appliance . . . . . . . . . . 47
Inspection Checklist . . . . . . . . . . . . . . . . . . . . . . . . . 48
Troubleshooting – Error Codes . . . . . . . . . . . . . . . . 54
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Touch Motor Control Error Codes. . . . . . . . . . . . . . . . . 59