Alto-Shaam Vector VMC-F3E User manual

alto-shaam.com
Service Manual
Vector® Multi-Cook Oven
Deluxe Control
VMC-F3E
VMC-F4E
Structured Air Technology™
MN-46896-EN
REV.01
07/20
EN

Manufacturer’s Information
Copyright © Copyright 07/20 by Alto-Shaam, Inc.
All rights reserved.
This manual or any portion thereof may not be reproduced or used in any
manner whatsoever without the express written permission of Alto-Shaam, Inc.
Trademarks All trademarks referenced in this documentation are the property of their
respective owners.
Manufacturer Alto-Shaam, Inc.
P.O. Box 450
W164 N9221 Water Street
Menomonee Falls, WI 53052
Original instructions The content in this manual is written in American English.

FOREWORD
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FOREWORD
Alto-Shaam 24/7 Emergency Repair Service
Call Call 800-558-8744 to reach our 24-hour emergency service call center for
immediate access to local authorized service agencies outside standard business
hours. The emergency service access is provided exclusively for Alto-Shaam
equipment and is available throughout the United States through Alto-Shaam’s
toll free number.
Availability Emergency service access is available seven days a week, including holidays.

FOREWORD
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TABLE OF CONTENTS
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TABLE OF CONTENTS
Manufacturer’s Information . . . . . . . . . . . . . . . . . . . . . . . . 2
Foreword 3
Alto-Shaam 24/7 Emergency Repair Service . . . . . . . . . . . . . . . 3
Table of Contents 5
Safety 7
The Meaning of Signal Words . . . . . . . . . . . . . . . . . . . . . . . 7
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Operation 11
How to Turn On and Turn Off the Oven . . . . . . . . . . . . . . . . . 11
How to View and Set up Network Connections . . . . . . . . . . . . . 12
How to Set up an Ethernet Connection . . . . . . . . . . . . . . . . . . 16
Components 19
Chamber Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Front Panel Identification . . . . . . . . . . . . . . . . . . . . . . . . . 20
Back Panel Identification . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Component Access Panels Identification . . . . . . . . . . . . . . . . . 22
Top Panel Component Identification . . . . . . . . . . . . . . . . . . . 23
Control Panel Component Identification . . . . . . . . . . . . . . . . . 24
F4—Electrical Component Identification . . . . . . . . . . . . . . . . . 26
F3—Electrical Component Identification . . . . . . . . . . . . . . . . . 27
Back Panel Component Identification . . . . . . . . . . . . . . . . . . 42
Maintenance 47
Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
How to Clean the Oven . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Troubleshooting 53
The Oven will not Power Up . . . . . . . . . . . . . . . . . . . . . . . . 53
The Oven does not Heat . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Chamber Blower Fans do not Operate . . . . . . . . . . . . . . . . . . 58
Chamber Lights do not Illuminate . . . . . . . . . . . . . . . . . . . . 60
The Check Fan Indicator Light is Illuminated . . . . . . . . . . . . . . 61
Door Handle Light does not Illuminate . . . . . . . . . . . . . . . . . . 62
Axial Cooling Fan(s) are not Running . . . . . . . . . . . . . . . . . . . 63
How to Test the Convection Fan Motors . . . . . . . . . . . . . . . . . 64
How to Test the Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 68
How to Test the Heaters . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How to Calibrate a Chamber Thermocouple . . . . . . . . . . . . . . . 74
How to Test the Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

TABLE OF CONTENTS
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Cheflinc.alto-shaam.com is not Available on your Device . . . . . . . 81
Cannot Connect to cheflinc.alto-shaam.com . . . . . . . . . . . . . . 82
The Oven is not Displayed on the Dashboard . . . . . . . . . . . . . . 83
Unable to Assign Recipes from the Dashboard to Ovens in the Field 84
Assembly/Disassembly 85
Removing and Installing the Blower Motor . . . . . . . . . . . . . . . 85
Removing and Installing a Heater Element . . . . . . . . . . . . . . . 88
Schematics 91

SAFETY
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SAFETY
The Meaning of Signal Words
This manual contains signal words where needed. These signal words must be
obeyed to reduce the risk of death, personal injury, or equipment damage. The
meaning of these signal words is explained below.
DANGER
Danger indicates a hazardous situation which, if not avoided,
will result in serious injury or death.
WARNING
Warning indicates a hazardous situation which, if not avoided,
could result in serious injury or death.
CAUTION
Caution indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.
NOTICE
Notice indicates a situation which, if not avoided, could result
in property damage.
NOTE: Note indicates additional information that is important to a
concept or procedure.

SAFETY
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Safety Precautions
Before you begin Read and understand all instructions in this manual.
Electrical precautions Obey these electrical precautions when using the appliance:
▪If applicable, connect the appliance to a properly grounded outlet. Do not use the
appliance if it is not properly grounded. Consult an electrician if there is any
doubt that the outlet used is properly grounded.
▪Keep the cord away from hot surfaces.
▪Do not attempt to service the appliance or its cord and plug.
▪Do not operate the appliance if it has a damaged cord or plug.
▪Do not immerse the cord or plug in water.
▪Do not let the cord hang over the edge of a table or counter.
▪Do not use an extension cord.
Usage precautions Obey these usage precautions when using the appliance:
▪Only use this appliance for its intended use of heating or cooking.
▪Always keep liquids, or foods that can become liquid when heated, level and at or
below eye level where they can be seen.
▪Use utensils and protective clothing such as dry oven mitts when loading and
unloading the appliance.
▪Use caution when using the appliance. Floors adjacent to the appliance may
become slippery.
▪Do not cover or block any of the openings of this appliance.
▪Do not cover racks or any other part of this appliance with metal foil.
▪Do not use this appliance near water such as a sink, in a wet location, near a
swimming pool, or similar locations.
▪Do not unplug or disconnect the appliance immediately after cooking. The
cooling fans must stay on to protect electrical components.
Maintenance
precautions
Obey these maintenance precautions when maintaining the appliance:
▪Obey precautions in the manual, on tags, and on labels attached to or shipped
with the appliance.
▪Only clean the appliance when oven is OFF.
▪Do not store the appliance outdoors.
▪Do not clean the appliance with metal scouring pads.
▪Do not use corrosive chemicals when cleaning the appliance.
▪Do not use a hose or water jet to clean the appliance.
▪Do not use the appliance cavity for storage.
▪Do not leave flammable materials, cooking utensils, or food inside the appliance
when it is not in use.
▪Do not remove the top cover or side panels. There are no user-serviceable
components inside.

SAFETY
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Operator training Before using the appliance:
▪Read and understand the operating instructions contained in all the
documentation delivered with the appliance.
▪Know the location and proper use of all controls.
▪Keep this manual and all supplied instructions, diagrams, schematics, parts lists,
notices, and labels with the appliance if the appliance is sold or moved to another
location.
▪Contact Alto-Shaam for additional training if needed.
Operator
qualifications
Only trained personnel are permitted to use the appliance. They must meet the
following qualifications:
▪Have received proper instruction on how to use the appliance
▪Are familiar with commercial kitchens and commercial appliances
The appliance must not be used by:
▪Persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given
supervision concerning use of the appliance by person responsible for their
safety.
▪People impaired by drugs or alcohol.
▪Children should be supervised to ensure that they do not play with the appliance.
▪Children shall neither clean nor maintain the appliance.
Condition of
appliance
Only use the appliance when:
▪All controls operate correctly
▪The appliance is installed correctly
▪The appliance is clean
▪The appliance labels are legible
Servicing the
appliance
▪Only trained personnel are permitted to service or repair the appliance. Repairs
that are not performed by an authorized service partner or trained technician will
void the warranty and relieve Alto-Shaam of all liability. Original manufacturer’s
replacement parts may be substituted; however, these parts must be of equal
quality and specifications as those provided by Alto-Shaam.
▪To prevent serious injury, death or property damage, have the appliance
inspected and serviced at least every twelve (12) months by an authorized service
partner or trained technician.
▪Contact Alto-Shaam for the authorized service partner in your area.
Sound power The A-weighted sound pressure level is below 70 dB(A).

SAFETY
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Personal Protective
Equipment (PPE)
Wear the following Personal Protective Equipment (PPE) while cleaning the
appliance:
▪Protective gloves
▪Protective clothing
▪Eye protection
▪Face protection
Service Technician
Training
Only trained personnel are permitted to service or repair the appliance. Service
technicians must be knowledgeable in current codes and standards as stated by the
appropriate agencies, such as:
▪The National Fire Protection Association (NFPA)
▪National Electrical Code (NEC)
▪The Service Technician’s employer

OPERATION
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OPERATION
How to Turn On and Turn Off the Oven
Before you begin The oven must be connected to electric power.
Turning on the oven To turn on the oven, do the following.
Step Action
1. Set the main disconnect switch a to the ON position.
Touch the ON/OFF button b.
The oven is now on.
Turning off the oven To turn off the oven, do the following.
2. Touch and hold the ON/OFF button until the Shut down options screen
displays.
Touch “Shut down” to turn off the oven.
The oven activates the blowers for the cool-down process. The cool-down
process is complete when the oven deactivates the blowers and the display
screen turns off.
The oven is now off.
NOTE: The main disconnect switch is meant to be used
during service operations. For every day operation, it
may be left in the ON position.
VMC-TS-009462
LED
a
b

OPERATION
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How to View and Set up Network Connections
Before you begin ▪The facility must have WIFI.
▪The oven will only recognize networks that require a password to connect.
▪Do not connect to a guest network.
Procedure To set up WIFI, do the following.
Step Action
1. Touch the menu icon a. The menu screen displays.
2. Touch the settings icon b. The general settings screen displays.
Continued on next page
VMC-TS-009519
a
VMC-TS-009523
b

OPERATION
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Continued from previous page
3. Touch the WIFI icon c. The Network Status screen displays.
4. Touch the Setup Network icon d. The Select Connection Type screen
displays.
Continued on next page
VMC-TS-010553
c
VMC-TS-010556
d

OPERATION
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Continued from previous page
5. Touch the “Wifi” icon e.
The available networks will show on the screen. The color of the network
icon indicates the strength of the signal for each network.
Green = strong
Yellow = medium
Red = weak
If the network to be used is not displayed, continue with step 6.
Continued on next page
VMC-TS-010559
e
Kitchen1
Kitchen2
Kitchen3
VMC-TS-010562
Kitchen1
Kitchen2
Kitchen3
Kitchen1
Kitchen2
Kitchen3

OPERATION
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Continued from previous page
6. If the network is not available, touch the “Add network” icon f.
Enter the SSID using the keypad. Then, touch the arrow key.
Enter the security type. Then, touch the check mark.
Enter the password using the keypad. Then, touch the arrow key.
Touch the check mark when finished.
Result The procedure is now complete.
VMC-TS-010565
f
Kitchen1
Kitchen2
Kitchen3

OPERATION
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How to Set up an Ethernet Connection
Before you begin ▪The facility must have an Ethernet port.
▪You will need an Ethernet cable.
Procedure To set up an Ethernet connection, do the following.
Step Action
1. Plug the Ethernet cord into the Ethernet port on the oven and the wall outlet.
2. Touch the menu icon a. The menu screen displays.
Continued on next page
VMC-TS-010841
VMC-TS-009519
a

OPERATION
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Continued from previous page
3. Touch the settings icon b. The general settings screen displays.
4. Touch the WIFI icon c. The Network Status screen displays.
5. Touch the Setup Network icon d. The Select Connection Type screen
displays.
Continued on next page
VMC-TS-009523
b
VMC-TS-010553
c
VMC-TS-010556
d

OPERATION
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Continued from previous page
6. Touch the “Ethernet” icon e.
Result The Ethernet connection is now set up.
VMC-TS-010844
e

COMPONENTS
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COMPONENTS
Chamber Identification
Components will be identified in accordance with the chamber numbering
illustrated here. See topic Variable Frequency Drive (VFD) for VFD numbering.
VMC-PHD-010689
#1
#2
#3
#4

COMPONENTS
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Front Panel Identification
Ref. Description
1Check fan indicator light
2USB port
3ON/OFF button
4Control panel display
VMC-PHD-010819
1
2
3
4