Alto-Shaam Vector VMC-F3E User manual

alto-shaam.com
Operator’s Manual
Vector® Multi-Cook Oven
Deluxe Control
VMC-F3E
VMC-F4E
Structured Air Technology™
MN-46894-EN
REV.01
7/20
EN
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Manufacturer’s Information
Copyright © Copyright 7/20 by Alto-Shaam, Inc.
All rights reserved.
This manual or any portion thereof may not be reproduced or used in any
manner whatsoever without the express written permission of Alto-Shaam, Inc.
Trademarks All trademarks referenced in this documentation are the property of their
respective owners.
Manufacturer Alto-Shaam, Inc.
P.O. Box 450
W164 N9221 Water Street
Menomonee Falls, WI 53052
Original instructions The content in this manual is written in American English.

FOREWORD
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FOREWORD
Enjoy your Alto-Shaam Vector Oven!
Structured Air
Technology™
The Alto-Shaam Vector Oven features Structured Air Technology, giving three or
four ovens in one. It gives you the flexibility to simultaneously cook a variety of
menu items with no flavor transfer. It provides the ability to control temperature,
fan speed, and time in each individual oven chamber.
Cook up to twice the food than a traditional convection oven, with no
microwaves, and no water.
Extend Your Manufacturer’s Warranty
Register Register your Alto-Shaam appliance online. Registering your appliance ensures
prompt service in the event of a warranty claim. You will also receive direct
notifications of software updates and additional product information.
Your personal information will not be shared with any other company.
www.alto-shaam.com/warranty
Alto-Shaam 24/7 Emergency Repair Service
Call Call 800-558-8744 to reach our 24-hour emergency service call center for
immediate access to local authorized service agencies outside standard business
hours. The emergency service access is provided exclusively for Alto-Shaam
equipment and is available throughout the United States through Alto-Shaam’s
toll free number.
Availability Emergency service access is available seven days a week, including holidays.

FOREWORD
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TABLE OF CONTENTS
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TABLE OF CONTENTS
Manufacturer’s Information . . . . . . . . . . . . . . . . . . . . . . . . 2
Foreword 3
Enjoy your Alto-Shaam Vector Oven! . . . . . . . . . . . . . . . . . . . 3
Extend Your Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . 3
Alto-Shaam 24/7 Emergency Repair Service . . . . . . . . . . . . . . . 3
Table of Contents 5
Safety 7
The Meaning of Signal Words . . . . . . . . . . . . . . . . . . . . . . . 7
Appliance Description and Intended Use. . . . . . . . . . . . . . . . . 8
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Labels 13
Label Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installation 17
Dimension Drawings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
How to Receive the Appliance . . . . . . . . . . . . . . . . . . . . . . . 18
How to Unpack the Oven . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Vector Pre-Installation Checklist. . . . . . . . . . . . . . . . . . . . . . 20
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
How to Install the Oven
(60 Hz Models Without Cords or Plugs) . . . . . . . . . . . . . . . . . . . 26
How to Install the Oven (Canada Models Only) . . . . . . . . . . . . . 32
How to Install the Oven on a Stand and Stack the Ovens . . . . . . . 36
How to Install the Oven on a Mobile Base . . . . . . . . . . . . . . . . 39
How to View and Set up Network Connections . . . . . . . . . . . . . 41
How to Set up an Ethernet Connection . . . . . . . . . . . . . . . . . . 45
Operation 49
How to Turn On and Turn Off the Oven . . . . . . . . . . . . . . . . . 49
How to Set the Preheat Temperatures and Preheat the Oven . . . . . 50
How to Cook with Programmed Recipes . . . . . . . . . . . . . . . . . 53
How to Cook in Manual Mode . . . . . . . . . . . . . . . . . . . . . . . 56
How to Combine Chambers . . . . . . . . . . . . . . . . . . . . . . . . 60
How to Cool Down the Oven . . . . . . . . . . . . . . . . . . . . . . . . 63
How to Create a Recipe and Category . . . . . . . . . . . . . . . . . . 65
How to Create a Probe Cook Recipe . . . . . . . . . . . . . . . . . . . 70
How to Modify, Duplicate, or Delete a Recipe . . . . . . . . . . . . . . 74
How to Load Recipes from a USB Drive. . . . . . . . . . . . . . . . . . 78
How to Save Recipes to a USB Drive . . . . . . . . . . . . . . . . . . . 80
How to Update Software with a USB Drive . . . . . . . . . . . . . . . . 82
How to Backup Settings to a USB Drive. . . . . . . . . . . . . . . . . . 85

TABLE OF CONTENTS
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How to Restore Settings from a USB Drive . . . . . . . . . . . . . . . 87
How to Upload Vector Simple Control Recipes from a USB Drive . . . 89
How to Change the Home Screen . . . . . . . . . . . . . . . . . . . . 91
How to Change the Temperature Scale . . . . . . . . . . . . . . . . . 93
How to Enable the Handle Light . . . . . . . . . . . . . . . . . . . . . 95
How to View Oven Information . . . . . . . . . . . . . . . . . . . . . . 97
How to Download HACCP Data . . . . . . . . . . . . . . . . . . . . . . 98
Maintenance 101
Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . 101
How to Clean the Oven. . . . . . . . . . . . . . . . . . . . . . . . . . 103
Troubleshooting 107
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
What to do if the Fan Indicator Light Illuminates . . . . . . . . . . . 108
What to do if the High Limit Screen Displays . . . . . . . . . . . . . 109
Cheflinc.alto-shaam.com is not Available on your Device . . . . . . 110
Cannot Connect to cheflinc.alto-shaam.com . . . . . . . . . . . . . 111
The Oven is not Displayed on the Dashboard . . . . . . . . . . . . . 112
Unable to Assign Recipes from the Dashboard to Ovens in the Field113
Notifications 115
Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Warranty 119
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

SAFETY
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SAFETY
The Meaning of Signal Words
This manual contains signal words where needed. These signal words must be
obeyed to reduce the risk of death, personal injury, or equipment damage. The
meaning of these signal words is explained below.
DANGER
Danger indicates a hazardous situation which, if not avoided,
will result in serious injury or death.
WARNING
Warning indicates a hazardous situation which, if not avoided,
could result in serious injury or death.
CAUTION
Caution indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.
NOTICE
Notice indicates a situation which, if not avoided, could result
in property damage.
NOTE: Note indicates additional information that is important to a
concept or procedure.

SAFETY
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Appliance Description and Intended Use
Structured Air
Technology™
Alto-Shaam Vector’s Structured Air Technology system allows for multiple,
unique cooking chambers within the same oven. Air is delivered by a blower
located in the rear of each cooking chamber. Air travels vertically through the jet
plates into each chamber. The food product is blown with hot air from above and
below. Structured Air plates at the top and bottom of the oven complete the
upper and lower cooking chambers. Each cooking chamber is independent from
the other and includes its own blower and heat source. The operator can select
the optimal cooking temperature, air velocity, and cook time for each chamber
either manually or through programmed recipes.
Configurations The Vector F Series is available in two configurations: three-, and four-chamber.
On F4 series ovens, the upper two chambers may be combined into one large
chamber, and the lower two chambers may be combined into one large
chamber. On F3 series ovens, the lower two chambers may be combined into
one large chamber.
Intended use The Vector series ovens are intended to cook and warm food only. Any other use
is prohibited.
Residual risks This oven is manufactured using ISO-certified processes. The oven is designed
with maximum safety in mind; however, there are residual risks to operators of
this oven. Residual risks include exposure to heat and exposure to hot food
products.
Possible misuse Misuse of this oven includes loading the oven with anything other than a food
product. Misuse also includes heating or cooking any food product that contains
alcohol or other flammable substance.
VMC-TS-003139

SAFETY
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Safety Precautions
Before you begin Read and understand all instructions in this manual.
Electrical precautions Obey these electrical precautions when using the appliance:
▪If applicable, connect the appliance to a properly grounded outlet. Do not use the
appliance if it is not properly grounded. Consult an electrician if there is any
doubt that the outlet used is properly grounded.
▪Keep the cord away from hot surfaces.
▪Do not attempt to service the appliance or its cord and plug.
▪Do not operate the appliance if it has a damaged cord or plug.
▪Do not immerse the cord or plug in water.
▪Do not let the cord hang over the edge of a table or counter.
▪Do not use an extension cord.
Usage precautions Obey these usage precautions when using the appliance:
▪Only use this appliance for its intended use of heating or cooking.
▪Always keep liquids, or foods that can become liquid when heated, level and at or
below eye level where they can be seen.
▪Use utensils and protective clothing such as dry oven mitts when loading and
unloading the appliance.
▪Use caution when using the appliance. Floors adjacent to the appliance may
become slippery.
▪Do not cover or block any of the openings of this appliance.
▪Do not cover racks or any other part of this appliance with metal foil.
▪Do not use this appliance near water such as a sink, in a wet location, near a
swimming pool, or similar locations.
▪Do not unplug or disconnect the appliance immediately after cooking. The
cooling fans must stay on to protect electrical components.
Maintenance
precautions
Obey these maintenance precautions when maintaining the appliance:
▪Obey precautions in the manual, on tags, and on labels attached to or shipped
with the appliance.
▪Only clean the appliance when oven is OFF.
▪Do not store the appliance outdoors.
▪Do not clean the appliance with metal scouring pads.
▪Do not use corrosive chemicals when cleaning the appliance.
▪Do not use a hose or water jet to clean the appliance.
▪Do not use the appliance cavity for storage.
▪Do not leave flammable materials, cooking utensils, or food inside the appliance
when it is not in use.
▪Do not remove the top cover or side panels. There are no user-serviceable
components inside.

SAFETY
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Operator training Before using the appliance:
▪Read and understand the operating instructions contained in all the
documentation delivered with the appliance.
▪Know the location and proper use of all controls.
▪Keep this manual and all supplied instructions, diagrams, schematics, parts lists,
notices, and labels with the appliance if the appliance is sold or moved to another
location.
▪Contact Alto-Shaam for additional training if needed.
Operator
qualifications
Only trained personnel are permitted to use the appliance. They must meet the
following qualifications:
▪Have received proper instruction on how to use the appliance
▪Are familiar with commercial kitchens and commercial appliances
The appliance must not be used by:
▪Persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given
supervision concerning use of the appliance by person responsible for their
safety.
▪People impaired by drugs or alcohol.
▪Children should be supervised to ensure that they do not play with the appliance.
▪Children shall neither clean nor maintain the appliance.
Condition of
appliance
Only use the appliance when:
▪All controls operate correctly
▪The appliance is installed correctly
▪The appliance is clean
▪The appliance labels are legible
Servicing the
appliance
▪Only trained personnel are permitted to service or repair the appliance. Repairs
that are not performed by an authorized service partner or trained technician will
void the warranty and relieve Alto-Shaam of all liability. Original manufacturer’s
replacement parts may be substituted; however, these parts must be of equal
quality and specifications as those provided by Alto-Shaam.
▪To prevent serious injury, death or property damage, have the appliance
inspected and serviced at least every twelve (12) months by an authorized service
partner or trained technician.
▪Contact Alto-Shaam for the authorized service partner in your area.
Sound power The A-weighted sound pressure level is below 70 dB(A).

SAFETY
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Personal Protective
Equipment (PPE)
Wear the following Personal Protective Equipment (PPE) while cleaning the
appliance:
▪Protective gloves
▪Protective clothing
▪Eye protection
▪Face protection

SAFETY
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LABELS
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LABELS
Label Locations
VMC-PHD-010302
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LABELS
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1
Made in U.S.A.
2
WARNING
Hot surface
3
WARNING
Electric shock hazard
To reduce the risk of electric shock, do not remove
or open the cover. No user-serviceable parts inside.
Refer servicing to qualified personnel. Qualified
personnel: Disconnect power before servicing.
4
Check fans
5
WARNING
Burn hazard
When loading liquids, or foods that can become
liquid when heated, keep level and at or below eye
level where they can be seen.
LA-38950
WARNING/ADVERTENCIA/AVERTISSEMENT
Electric Shock Hazard
To reduce the risk of electric shock, do not remove or
open cover. No user-serviceable parts inside.
Refer servicing to qualified personnel.
Qualified personnel: Disconnect power before servicing.
Danger de décharge électrique
Pour réduire le risque de décharge électrique, ne par
ouvrir ni retirer le capot. Ne contient pas de pièces
réparables par l’utilisateur. Confier les réparations à du
personnel qualifié.
Personnel qualifié : Sectionnez l’alimentation avant
toute intervention.
Peligro de descarga eléctrica
Para reducir el riesgo de descarga eléctrica, no retire ni
abra la cubierta. No hay piezas en el interior a la que se
les pueda realizar mantenimiento. Derive el mantenimiento
a personal calificado.
Personal calificado: Desconecte la energía antes de
realizar mantenimiento.
LA-39033
Check fans
Compruebe los ventiladores
Vérifiez les ventilateurs
LA-39280
LA-39123
WARNING / ADVERTENCIA / AVERTISSEMENT
Burn hazard. Always load liquids, or foods that can become liquid
when heated, at an eye level where they can be seen.
Peligro de quemaduras. Siempre coloque líquidos, o alimentos que
se puedan volver líquidos cuando se calientan, a nivel de los ojos
donde se puedan ver.
Risque de brûlure. Toujours charger les liquides, ou les aliments qui
deviennent liquides au chauffage, à hauteur des yeux où ils peuvent
être vus.
LA-39155

LABELS
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6
6WARNING
Fire hazard
For use only on noncombustible surfaces. Maintain
the correct clearances to combustibles.
7
Security seal
8
WARNING
Fire hazard
This oven is only for use with factory-supplied legs,
casters, or base.
9
Every Alto-Shaam product is precision calibrated
prior to release from the factory to ensure accurate
temperature control.
LA-39060
WARNING/ADVERTENCIA/AVERTISSEMENT
Combustibles Non-combustibles
Top/tope/haut 2” (51mm)
2” (51mm) 2” (51mm)
2” (51mm)
2” (51mm)
2” (51mm)
2” (51mm)
2” (51mm)
Left/izquierda/gauche
Right/derecho/droite
Rear/posterior/arrière
Fire Hazard
For use only on noncombustible surfaces.
Maintain the correct clearances to combustibles.
Peligro de incendio
Risque d'incendie
Utilisation sur des surfaces non combustibles seulement.
Maintenir des dégagements corrects par rapport aux matières combustibles.
Solo para uso en superficies no combustibles.
Mantenga las distancias correctas de elementos combustibles.
LA-38994
51mm
51mm
51mm
51mm
Security Seal Security Seal Security Seal Security Seal Security Seal Security Seal Security Seal Security Seal
LA-39336

LABELS
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10
Line 1 supply terminal
11
Line 2 supply terminal
12
Line 3 supply terminal
13
Neutral
14
Ground terminal
15
Equipotential terminal
—
Press and release the high limit temperature reset
buttons.
LA-36443-L1
LA-36443-L2
LA-36443-L3
LA-36443-N
LA-36443-G
LA-36443-E
LA-39715
VMC-H2, VMC-H3, VMC-H4
VMC-H2H, VMC-H3H, VMC-H4H
VMC-F3, VMC-F4

INSTALLATION
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INSTALLATION
Dimension Drawings
40-3/4"
(1036mm)
4-1/4"
(108mm)*
32-1/4"
(818mm)
28"
(712mm)
a15-5/8"
(397mm)
a6-5/8"
(168mm)
27-3/4"
(703mm)
33-7/8"
(859mm)
42-1/2"
(1078mm)
56-1/4" (1427mm)
41-1/4" (1047mm)15" (380mm)
5-3/4" (145mm)
5-7/8" (149mm)
52-3/2"
(1330mm)
135°
r: 16-1/8"
(410mm)
135°
r: 13-5/8"
(346mm)
b3-3/4"
(94mm)
c4-5/16"
(109mm)
26-1/4"
(667mm) 20-5/8"
(525mm)
d10-5/8"
(269mm)
e11-1/4"
(287mm)
35"
(890mm)
39-1/4"
(998mm)
4-1/4"
(108mm)
40-3/4"
(1036mm)
32-1/4"
(818mm)
27-3/4"
(703mm)
33-7/8"
(
859mm
)
42-1/2"
(1078mm)
32-1/4"
820mm

INSTALLATION
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How to Receive the Appliance
Responsible parties When an Alto-Shaam® preferred carrier is used, shipping damage is a matter
between Alto-Shaam and the carrier. In such cases, contact Alto-Shaam
customer service.
When an Alto-Shaam non-preferred carrier is used, shipping damage is a matter
between the carrier and the consignee. In such cases, the carrier is assumed to
be responsible for the safe delivery of the merchandise, unless negligence can
be established on part of the shipper.
Receive the
appliance
When receiving the appliance, do the following.
Step Action
1. Inspect the equipment while it is still in the truck or immediately after it is
moved to the receiving area. Do not wait until after the equipment is moved
to a storage area.
2. Inspect and count all merchandise received. Do not sign a delivery receipt or
a freight bill until you have done so.
3. Note all damage to packaging and to the equipment on the carrier’s receipt.
4. Request the driver sign the delivery receipt. If the driver refuses to sign,
make a note of this refusal on the delivery receipt.
5. Write the following on the delivery receipt if the driver refuses to allow an
inspection: Driver refuses to allow inspection of containers for visible
damage.
6. Contact the carrier immediately upon finding damage, and request an
inspection. Follow the carrier’s policies and procedures.
Alto-Shaam policy It is the policy of Alto-Shaam to assist customers in collecting claims that have
been properly filed and actively pursued. Alto-Shaam cannot, however, file
damage claims, assume the responsibilities for damage claims, or accept
deductions in payment for damage claims.

INSTALLATION
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How to Unpack the Oven
Before you begin Make sure you have:
▪An appropriate lifting device and enough personnel to safely move and position
the weight of the oven.
□VMC-F3E: 489 lb (222 kg)
□VMC-F4E: 616 lb (279 kg)
▪Cutting tools to remove the packaging
Unpack the oven To unpack the oven, do the following.
Step Action
1. Remove the box. Save all packing materials for inspection by the carrier.
2. Remove the plastic wrap.
3. Cut the retaining straps.
4. Remove the oven from the pallet using an appropriate lifting device.
5. Remove the tape that holds the filters.
6. Remove the foam and paperwork from each chamber.
Result The oven is now unpacked.
NOTE: Examine the appliance for damage. If the appliance
has been damaged, do not use the appliance until it has
been inspected by an authorized service provider. Contact
your carrier or Alto-Shaam customer service.

INSTALLATION
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Vector Pre-Installation Checklist
Installation of the oven is to be completed only by an authorized Alto-Shaam
service partner.
Place this form with the oven’s records.
Continued on next page
WARNING: Electric shock and arc flash hazard.
Use caution when measuring line voltage and line current.
Wear Personal Protective Equipment (PPE).
Location Information
Installation date: Start up date:
Location name: Location address:
Contact name:
Contact phone number: Number of ovens to be installed:
Contact email: Oven model number(s):
IT Administrator name:
(if applicable)
Oven serial number(s):
Phone number: Oven rated voltage:
Pre-Installation Company Information
Company name: Mailing address:
Technician name:
Technician phone number: Technician email:
Date of Site Survey:
Clearance Record Pass Fail
Measure door/entry way clearance (smallest dimension)
Measure path clearance (smallest dimension)
Elevator opening, if applicable (smallest dimension)
Elevator interior dimensions, if applicable (HXWXD)
Oven Clearance Right side:
Rear:
Left side:
Top:
Based on the oven’s designated spot in the kitchen, is
the oven accessible for service? Yes / No
If NO, comment on the issue:
Other comments: