Altron ACS Urovo User manual

Author: TM
Date: 30 April 2020
Doc Ref: UROVGUIDE2020-002
ACS PAYMENT TERMINALS
Urovo Guide

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Confidentiality and copyright
Confidentiality
The information contained in all sheets of this document constitutes trade secrets and/or confidential or
privileged commercial or financial information belonging to Altron TMT, its subsidiaries and any companies
owned and controlled by Altron TMT. This information is furnished in confidence with the understanding that it
will not, without the prior written permission of Altron TMT, be disclosed to third parties, or used for purposes
other than the evaluation of this response.
This restriction does not limit the right to use this information if obtained from another source without
restriction.
Copyright
Copyright Notice © 2010 Altron TMT. Copyright subsists in this document and in every part thereof. This
document or any part thereof may not be reproduced, transmitted, transcribed, or otherwise stored or
translated into any language or computer language, in any form or by any means, without the prior written
permission of Altron TMT, Registration No. 1984/003805/07. Any unauthorised reproduction or
adaptation of this document will constitute a copyright infringement and render the doer liable under both
civil and criminal law.
Overview
This document is the user manual for the Urovo terminal and the CenApp software application. The
document gives procedures on how to setup and configure the terminal, set up the manager functions,
bank maintenance and process transactions.

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Revision History
This section indicates the publication history of this document. Refer to the following table for a list of the
major revisions made to it since it was first published. The current edition is listed first.
Publication date
Summary of major changes
Creator
23 March 2020
Version 001
Terrence Makhubele
01 April 2020
Version 002
Nafeesah Latiff
06 May 2020
Version 003
Caryn Vos

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Introduction
The user guide will help the UROVO operator to be able to setup the terminal and also perform a
complete terminal transaction.

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Contents
Confidentiality and copyright...................................................................................................... 1
Overview.................................................................................................................................... 1
Introduction................................................................................................................................ 3
1. Appearance and Buttons..................................................................................................... 7
2. Setting up the terminal........................................................................................................ 8
2.1 Operating system (OS) and load bank keys................................................................ 9
2.2 How to insert the paper roll.......................................................................................... 9
2.3 Updating software manually from CMS server............................................................. 9
2.4 Checking software version........................................................................................... 9
2.5 SIM Setup.................................................................................................................... 9
2.6 Initializing CenDroid....................................................................................................10
2.7 Terminal Setup ...........................................................................................................10
2.8 How to close CenDroid application .............................................................................10
2.9 How to reboot/ shut down the terminal........................................................................10
3. Maintenance Functions......................................................................................................11
4. Application Manager Menu ................................................................................................11
5. Terminal setup...................................................................................................................11
6. System info........................................................................................................................12
7. Exit.....................................................................................................................................12
8. Operator Menu...................................................................................................................12
9. Manager functions .............................................................................................................12
9.1 Terminal setup................................................................................................................13
9.2 Modem Configuration .....................................................................................................14
9.3 Settle Centre ..................................................................................................................14
9.4 Print Setup......................................................................................................................15
9.5 Terminal Options............................................................................................................16
9.6 Supervisor Menu ............................................................................................................16
9.7 Cashiers.........................................................................................................................22
9.8 Tip Setup........................................................................................................................24
9.8.1 Ask for Tip...................................................................................................................25

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9.8.2 Tip percentage.............................................................................................................25
9.8.3 Surge percentage........................................................................................................25
10. Manual Bank..................................................................................................................26
10.1 Upload transactions......................................................................................................26
10.2 Manual Bank.................................................................................................................26
10.3 Forced Bank.................................................................................................................27
10.4 Rescue Bank................................................................................................................27
10.5 Download Parameters..................................................................................................27
10.6 All Services...................................................................................................................27
10.7 Test Comms.................................................................................................................28
10.7.1 Parameters................................................................................................................28
10.7.2 Transactions..............................................................................................................29
10.8 Print Totals...................................................................................................................29
10.8.1 Cashier Totals ...........................................................................................................29
10.8.2 Terminal Totals........................................................................................................29
11. Print Reports ..................................................................................................................30
11.1 Reprint Bank Slip..........................................................................................................30
11.2 Reprint Email................................................................................................................30
11.3 Terminal Statistic Report ..............................................................................................31
11.4 Communications Statistic report ...................................................................................31
11.5 Transaction List............................................................................................................31
12. Bank Maintenance..........................................................................................................31
12.1 Terminal Setup.............................................................................................................32
12.1.1 Modem Configuration..............................................................................................33
12.1.2 ID Parameters.........................................................................................................33
12.1.3 Settle Centre...........................................................................................................33
12.1.4 Software Download (Currently not operational) .......................................................34
12.1.5 Print Style................................................................................................................34
12.1.6 Background connect................................................................................................35
12.1.7 Print Setup ..............................................................................................................36
12.1.8 Delete Configuration................................................................................................36
13. Terminal Options ........................................................................................................36
13.1 Managers .....................................................................................................................37

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13.1.1 Prompt.......................................................................................................................38
13.2 Vouchers......................................................................................................................38
13.3 Application Type...........................................................................................................39
13.4 Warning Imprint............................................................................................................39
13.5 Reference Entry............................................................................................................40
13.6 Signature Prompt..........................................................................................................40
13.7 Do Reversals First........................................................................................................40
13.8 Manual bank.................................................................................................................40
13.9 Print Totals...................................................................................................................40
13.10 Print Reports................................................................................................................41
13.11 Transaction List.......................................................................................................41
13.12 Terminal Stats.........................................................................................................41
13.13 Comms Stats...........................................................................................................41
13.14 Reprint Bank Slip.....................................................................................................41
13.15 Analysis..................................................................................................................41
14. Performing transaction ...................................................................................................43
Disclaimers and ethical conduct................................................................................................55

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1. Appearance and Buttons

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Features
Power button
Turns the device on and off, press and hold to power the device
Speaker
Provides audio output from the device
Touch screen
Displays all information needed to operate the device
Battery
Provides power to the device
Battery socket
Pull out to remove the battery
Notification LED
Indicates system status while application generated notifications
Charging LED
Indicates battery charging status while charging
Camera
Takes photos and video
Volume Up/Down button
Increase and decrease audio volume
NFC antenna
Provides communication with other NFC- enabled devices
IC card socket
Able to read the chip card
Printer
Thermal paper printing
2. Setting up the terminal

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2.1 Operating system (OS) and load bank keys
The OS and keys are loaded at Altech Card Solution’s Trusted Centre.
2.2 How to insert the paper roll
•Lift the cover
•Load the paper roll
•Pull the paper roll out of printer
•Close the cover
2.3 Updating software manually from CMS server
•Go to the application manager,
•Selec t “Mainte nance” , press [ E NTER] ,
•Enter the maintenance password,
•Selec t “softwar e upda te”.
•Term inal pro mpts “ch eck for s oftwar e upda te “
•Then s e lect y es to “ up date th e softwar e”
•Alternatively, the terminal will update the software automatically during
scheduled time
2.4 Checking software version
•Go to the application manager
•Selec t “Syste m Info”, press [ E NTER] ,
•Selec t “Applic ation L ist”. pr ess [EN T ER],
•Then the application list will print out ,
•Under “ Libs” look for CenApp ,
•The CenApp version will appear on the right side of the slip.
2.5 SIM Setup
•Select Settings.
•Select Network & Internet.
•Select Mobile network.
•Select Advanced.