PAX S920 User manual

TERMINAL OVERVIEW
• Press and hold the red Xbutton to turn the terminal on or o.
• Press the green (OK) key to confirm.
• Press the yellow < (correction) key to go back.
• Press the red X key to cancel a function.
The terminal has two menus:
• Administration (press the (OK) and 1 keys at the same time)
• Transaction (press the Func button)
When in a menu, you can touch the desired function on the screen
or press the corresponding number on the keypad. You can use the
arrows on the screen to navigate through the available functions
CREDIT / DEBIT SALE NO TIP
1. Using the number keys, enter the sale amount and press the
green (OK) key.
2. Hand the terminal to the customer.
3. Customer inserts / swipes / taps their card, selects account type
(debit only) and enters their PIN.
4. Terminal validates the transaction, prints the merchant copy
and asks to print customer copy.
CREDIT / DEBIT SALE WITH TIP
1. Using the number keys, enter the sale amount and press the
green (OK) key.
2. Hand the terminal to the customer.
3. Customer selects %or $, selects / enters tip amount, and
confirms total.
4. Customer inserts / swipes / taps their card, selects account type
(debit only) and enters their PIN.
5. Terminal validates the transaction, prints the merchant copy
and asks to print customer copy.
DEBIT SALE WITH CASHBACK
1. Using the number keys, enter the sale amount and press the
green (OK) key.
2. Hand the terminal to the customer.
3. Customer inserts / swipes / taps their card.
4. Customer selects preconfigured cashback amount and confirms
total.
5. Customer selects account type and enters their PIN.
6. Terminal validates the transaction, prints the merchant copy
and asks to print customer copy.
CREDIT / DEBIT REFUND
1. Press the Func button and then 5.
2. Enter the Merchant password and press the green (OK) key.
3. Enter the Invoice # of the transaction to refund and press OK.
4. Enter the amount to refund and press OK.
5. Hand the terminal to the customer.
6. Customer inserts / swipes / taps their card, selects account type
(debit only) and enters their PIN.
7. Terminal validates the transaction, prints the merchant copy
and asks to print customer copy
CREDIT PRE-AUTHORIZATION
1. Press the Func button and then 2.
2. Enter the pre-authorization amount and press the green (OK)
key.
3. Hand the terminal to the customer.
4. Customer inserts / swipes / taps their card and enters their PIN.
5. Terminal validates the transaction, prints the merchant copy
and asks to print customer copy.
CREDIT PRE-AUTHORIZATION COMPLETION
1. Press the Func button and then 3.
2. Enter the pre-authorization Invoice # and press the green
(OK) key.
3. Enter the final sale amount and press OK.
4. Terminal validates the transaction, prints the merchant copy
and asks to print customer copy.
FORCED CREDIT CARD TRANSCATION
1. Press the Func button and then 4.
2. Enter the Merchant password and press the green (OK) key.
3. Enter the Authorisation # received and press OK.
4. Enter the sale amount and press OK.
5. Hand the terminal to the customer.
6. Customer inserts / swipes / taps their card and enters their PIN.
7. Terminal completes the transaction, prints the merchant copy
and asks to print customer copy.
CREDIT OR DEBIT CARD VOID
NOTE: Void is only for sales in the current batch (not settled)
To void the most recent transaction:
1. Press the Func button and then 6.
2. Enter the Merchant password and press the green (OK) key.
3. Press Yes or the OK button.
4. Terminal voids the transaction, prints the merchant copy and
asks to print customer copy.
S920
Quick Reference Guide

To void a previous transaction:
1. Press the Func button and then 6.
2. Enter the Merchant password and press OK.
3. Press Other.
4. Enter the Invoice # of the transaction to void and press OK.
5. Terminal voids the transaction, prints the merchant copy and
asks to print customer copy.
REPRINT RECEIPT
To reprint the most recent transaction:
1. Press the Func button and then 7.
2. Press Yes or the green (OK) key.
3. Terminal reprints the merchant copy and asks to reprint
customer copy.
To reprint a previous transaction:
1. Press the Func button and then 7.
2. Press Other.
3. Enter the Invoice # of the transaction to reprint and press OK.
4. Terminal reprints the merchant copy and asks to reprint
customer copy
SETTLEMENT
1. Access the Admin menu by pressing the green (OK) key and 1
at the same time and then press 1.
2. Enter the Merchant password and press OK.
3. Confirm the totally quantity of sales and press OK.
4. Confirm the quantity of and total for refunds and press OK.
5. Confirm the net total settlement and press OK.
6. Terminal asks to print the detailed report; press the Down arrow
to print or the Up arrow to skip.
7. Terminal asks to print the summary report; press the Down
arrow to print or the Up arrow to skip.
8. Confirm the batch settlement by pressing the Down arrow or
OK.
CHANGING THE LANGUAGE
1. Access the Admin menu by pressing the green (OK) key and 1
at the same time and then press 3.
2. Press 1for Options.
3. Enter the Admin password and press OK.
4. Press the arrow corresponding to the desired language:
• Up for English
• Down for French
5. Press the red Xto return to the main screen.
WIFI MODE
NOTES :
• When the screen displays WIFI – PING 5s, the terminal is
searching for the network connection and is preventing an
operation; this can last up to 5 seconds. The keypad will be
unresponsive during this operation.
• When the screen displays WIFI – CONNECTING, the terminal is
trying to connect to its configured access point. This operation
prevents any other function and can last up to 30 seconds.
The keypad will be unresponsive during this operation.
• When the terminal displays WIFI on the main screen, the
keypad is accessible to the user.
ECR MODE
Access ECR mode by pressing the green (OK) key and 5 at the
same time.
TRAINING MODE
NOTES :
• You can’t access training mode if the batch is open (must
perform a settlement).
• The screen and receipts indicate that the terminal is in training
mode.
• Transactions are not recorded in training mode.
• Make sure to leave training mode before processing
transactions.
To access Training Mode:
1. Access the Admin menu by pressing the green (OK) key and 1
at the same time and then press 8.
2. Enter the Merchant password and press OK.
3. Press the Up arrow to enable Training Mode.
4. Press the red Xto return to the main screen.
To leave Training Mode:
1. Access the Admin menu by pressing OK and 1at the same time
and then press 8.
2. Enter the Merchant password and press OK.
3. Press the Down arrow to leave Training Mode.
4. Press the red Xto return to the main screen.
S920
Quick Reference Guide
For assistance contact us
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