ALTUS Clio User manual

Technology Workstation Solutions — Powered
O
peratin
g
Manual
then
charge
it.
deploy
it.
August 2018

Technology Workstation Solutions — Powered
2 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
Table of Contents
Table of Contents
T
able o
f
C
ontent
s
Table of Contents
S
ummar
y
o
f
Warnin
gs
........................................................................................
3
Product Introductio
n
...........................................................................................
4
K
e
y
board Plat
f
orm Ad
j
ustment
...........................................................................
5
C
able Mana
g
ement
............................................................................................
6
L
aptop
S
tand
......................................................................................................
7
Accessor
y
Installation instruction
s
...................................................................
8
-
9
C
har
g
in
g
Unit
....................................................................................................
10
Power
Sy
stem
O
verview
.............................................................................
1
1-12
B
atter
y
&
Power
Sy
stem Removal
/
Installatio
n
............................................
13
-1
6
B
asic Troubleshootin
g
.................................................................................
1
7-24
Warrant
y
......................................................................................................
26
-2
6
Make sure
y
our cart workstation U
S
B port is connected to the U
S
B port on the
MPM Power unit
/
controller installed in
y
our cart. Download the Powervar
MPM View install packa
g
e, and save it to the workstation desktop
(
or other
c
onvenient location
)
.
T
o download the latest so
f
tware
g
o to: http://connectivity.powervar.com/mpm/download.asp.
S
elect “Install MPMView
(
Windows XP
/
Windows 7
)
” to download.

3 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
S
ummar
y
o
f
Warnin
gs
Please read all parts o
f
this
g
uide. When set-up is complete, do not discard
g
uide.
Please
fi
le
g
uide in secure place
f
or
f
uture re
f
erence.
Appropriate air
fl
ow is required
f
or this unit to operate correctl
y
under normal and
f
ault conditions.
C
omplies with requirements
f
or U
S
f
or outside the patient environment.
O
nl
y
authorized personnel, experienced in servicin
g
electrical equipment should open the power s
y
stem.
DO
N
O
T operate the power s
y
stem without the covers completel
y
installed and the connectors attached properl
y
. The covers
p
rovide sa
f
et
y
f
rom potentiall
y
dan
g
erous volta
g
es.
D
o not connect or disconnect the s
y
stem while power is applied. Do not open or in an
y
other manner chan
g
e the access to
the internal portion o
f
the s
y
stem while power is applied.
D
o not allow the s
y
stem to come in contact with
fl
uids. Do not operate the s
y
stem i
f
wet.
T
he supplied spiral cord is rated
f
or medical use.
C
onnectin
g
the cord to an outlet that is not medical
g
rade
(
indicated with
g
reen dot
)
will not ensure
g
roundin
g
protectio
n
S
ipral cord, power s
y
stem and cart are
f
or IND
OO
R use onl
y
. D
O
N
O
T
O
PERATE
O
UTD
OO
R
S
.
Inspect spiral cord be
f
ore each use. D
O
N
O
T U
S
E
CO
RD IF DAMA
G
ED.
DO
N
O
T plu
g
more than the speci
fi
ed number o
f
watts into spiral card cord.
DO
N
O
T run spiral cord throu
g
h doorwa
y
s or across walls or
fl
oors.
F
ull
y
insert certi
fi
ed detachable spiral cord plu
g
into outlet. D
O
N
O
T unplu
g
b
y
pullin
g
on cord. For 250VA models, a t
y
pe not
l
i
g
hter than
S
JT 18AW
G
should be used.
DO
N
O
T remove, bend or modi
fy
an
y
metal pron
g
s or pins o
f
spiral card cord.
DO
N
O
T u
s
e exce
ss
ive
f
orce to make connection
s
.
K
eep spiral cord awa
y
f
rom water. D
O
N
O
T PLU
G
CO
RD INT
O
O
UTLET IF WET.
K
eep children awa
y
f
rom spiral cord.
DO
N
O
T ALL
O
W
CO
RD T
O
O
VERHEAT.
DO
N
O
T drive, dra
g
or place ob
j
ects over spiral cord. Do not stand or walk on spiral cord.
B
reakin
g
the seal on the batter
y
to add water will dama
g
e the batter
y
and could cause in
j
ur
y
.
B
atter
y
warrant
y
is automaticall
y
void when a
f
ull
y
dischar
g
ed batter
y
is le
f
t in an unused state
f
or more than three
(
3
)
c
onsecutive da
y
s.
T
he power s
y
stem is desi
g
ned
f
or power cart mounted equipment onl
y
. D
O
N
O
T connect equipment that is not mounted
o
n the cart into the power s
y
stem outlets. D
O
N
O
T connect cart mounted equipment directl
y
into a power source that is not
mounted to the cart. D
O
N
O
T di
s
a
ss
emble the MP
M
Technology Workstation Solutions — Powered
T
ransportation
/S
tora
g
e
S
tore this s
y
stem within a
temperature ran
g
e of 32˚F - 90˚F
(
0˚C - 32˚C
)
; Pressure 500 hPa to
1
060 hPA; Humidit
y
20
%
RH to
9
5
%
RH non-condensin
g
.
L
ithium Iron Phosphate
(
LiFe
)
Batter
y
Disposal
B
atter
y
rec
y
clin
g
is encoura
g
ed.
D
ispose o
f
in accordance with
l
ocal, state and
f
ederal laws
and re
g
ulations.
C
art Disposal
T
o dispose o
f
this cart usin
g
the local
g
uidelines and
r
e
g
ulations
f
or waste.
Plea
s
e contact Altu
s
C
u
s
tomer
S
ervice
f
or in
f
ormation:
1
.
888
.
5
27.1
3
1
1
S
ealed Lead Acid
B
atter
y
must be
r
ec
y
cled.

4 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
Product Introductio
n
Standard Features:
1
. Hei
g
ht Ad
j
ustment
C
olum
n
2
. Hi
g
hl
y
Mobile 4”
/
100mm
S
in
g
le-Wheel
S
hrouded
C
aster
s
3. Hei
g
ht Ad
j
ustment Hand Lever
4
. Handle
5
. Lar
g
e Thermo
f
oil
Work
s
ur
f
ace Area
6. Ke
y
board Plat
f
or
m
7
. Mousin
g
Area
8
. Inte
g
rated Bar
C
ode Holder
9
. L
C
D Monitor
S
upport
10
. R
U
I
1
1. Power
Sy
stem
&
Batter
y
C
ompartment
1
2. Internal Technolo
gy
&
C
able Mana
g
ement
13
.
3
-
O
utlet Power
C
ord
(
not shown
)
1
4.
C
oiled Power
C
ord Holder
1
5. Batter
y
Access Panel
(
back
)
1
6. Up
/
Down Button
S
witch
7
914
11
15
6
4
3
4
5
2
1
Technology Workstation Solutions — Powered
12
13
13
8
15
14
10
9
12
12
12
13
9
8
16

5 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
K
e
y
board Plat
f
or
m
Ad
j
ustment Instruction
s
Technology Workstation Solutions — Powered
T
he ke
y
board plat
f
orm is tilted and stored
at 90 de
g
rees
f
or shippin
g
purposes onl
y
(S
ee Fi
g
. A
)
.
T
o u
s
e:
Place both hand
s
on each
s
ide o
f
the
k
e
y
board plat
f
orm and simpl
y
tilt to desired
p
osition and slide-out
f
or use
(S
ee Fi
g
. B
)
.
1
2A
B

6 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
Wired Ke
y
board and Mousin
g
Routin
g
In
s
tallation In
s
truction
s
Technology Workstation Solutions — Powered
T
he ke
y
board plat
f
orm and mouse tra
y
are
equipped with wire mana
g
ers t
o
k
eep wires in place
(S
ee Fi
g
. A
)
K
e
y
board and Mouse Wire Mana
g
ement
to inside o
f
technolo
gy
stora
g
e area
F
eed both ke
y
board and mouse wires
throu
g
h access hole, located under the
h
andle
(S
ee Fi
g
. B
)
.
Inside o
f
technolo
gy
stora
g
e area
O
nce cables are throu
g
h hole,
p
ull throu
g
h
(S
ee Fi
g
.
C)
. Auxiliar
y
h
oles
(S
ee Fi
g
.
C)
.
1
2
K
e
y
board and Mouse Wire Mana
g
ement
A
C
B
B
C

7 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
Technology Workstation Solutions — Powered
1
2
3
4
O
pen sur
f
ace.
Remove “
g
reen” shippin
g
tape
(
located in
4
locations
)
f
rom Laptop
S
tand.
Remove Laptop
S
tand.
T
o install all cable into laptop, make sure
that all cables are attached to laptop
fi
rst
then connect to appropriate connection
s
w
ithin the
C
lio technolo
gy
stora
g
e area.
When all o
f
cables are mana
g
ed, place
L
aptop
S
tand back into holes in
stora
g
e area.
La
p
to
p
S
tan
d
C
lio Laptop
S
tand
(O
nl
y
on
C
1 Model
)
1
2
4

8 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
Technology Workstation Solutions — Powered
1
2
3
4
5
5
O
pen
f
ront sur
f
ace.
Place Flat
S
creen Monitor
S
upport
throu
g
h the
(
2
)
holes in the rear work
sur
f
ace assembl
y
.
Attach
(
2
)
5
/
16-18” Flan
g
e Hex Nuts to bolts
underneath the rear work sur
f
ace assembl
y
.
T
i
g
hten with 1
/
2”
S
ocket Wrench
(
pre
f
erred
)
o
r disposable 1
/
2” wrench
(
included
)
.
T
o mana
g
e cables within the Flat
S
creen
Monitor
S
upport, remove back cable
mana
g
ement cover.
T
o remove back cable mana
g
ement
c
over, remove 8-32 x 3
/
4” screw.
D
o not di
s
card.
1
2
3
Internal
C
able Mana
g
ement
B
ack
C
able
Mana
g
ement
C
over
F
lat
S
creen
Monitor
S
upport
8
-
3
2 x
3/
4”
S
crew
Adjustment Knob
F
lat
S
creen
Monitor
S
upport
C
lio Work
s
ur
f
ace and L
C
D
Monitor
S
upport

9 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
Technology Workstation Solutions — Powered
i
ncluded
(
4
)
Phillips Drive Flat Head
Machine
S
crew
s
.
C
hoose len
g
th o
f
screw b
y
the depth
of
mountin
g
location on back o
f
monitor.
I
f
too lon
g
o
f
screw is used, dama
g
e t
o
monitor ma
y
occur.
Mana
g
in
g
monitor cables:
O
nce monitor is attached. Ad
j
ust
monitor to its hi
g
hest position.
Mana
g
e cables
f
rom monitor down
and throu
g
h cable mana
g
ement hole.
R
einstall back cover
(
Make sure to
r
oute the cables throu
g
h the side
access holes in cable mana
g
ement
c
over
)
. Ali
g
n screw hole in cover
w
ith
s
crew bo
ss
.
Us
e
8
-
3
2 x
3/
4”
L
on
g
Pan Head Machine
S
crew to
f
a
s
ten cover and Rein
s
tall
Ad
j
ustment Knob.
N
O
TE:
F
or monitor hei
g
ht ad
j
ustment,
make sure the ad
j
ustment knob is
sli
g
htl
y
loosened
(
Do not loosen
all the wa
y)
.
F
or monitors wei
g
hin
g
more than
1
0 lbs., ti
g
hten the ad
j
ustment knob
w
hen monitor is at desired hei
g
ht.
6
7
8
9
8
7
6
C
able Access Holes
(
2
)
V
E
S
A Plate
C
able Mana
g
ement Hole
Routed
C
able
s
8
-
3
2 x
3/
4”
S
crew
Ad
j
ustment Knob
8
-
3
2 x
3/
4”
S
crew
C
lio Work
s
ur
f
ace and L
C
D
Monitor
S
upport

10 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
Monitor
S
u
pp
ort Installation Instructions
Technology Workstation Solutions — Powered
1
2
3
Internal
C
able Mana
g
ement
Attach Monitor to Monitor Tilt Bracket.
Po
s
ition the Monitor Tilt Bracket
a
s
s
hown.
S
tart the
3
Pem
S
tud
s
(
located on the back o
f
bracket
)
i
nto the
3
hole
s
on the
f
ront o
f
the
C
omponent Housin
g
(
there are
two di
ff
erent hei
g
hts; hi
g
h and low
)
.
S
ecure Monitor Tilt Bracket usin
g
3 Win
g
Nuts.
Mana
g
e cables within
C
omponent
Housin
g
(
le
f
t or ri
g
ht cable
mana
g
ement holes
)
.
(
Hi
g
h and Low
)
Monitor Tilt
B
racket
Monitor Tilt
B
racket
Monitor
Component
H
ousin
g
C
able
Mana
g
ement
H
ole
s
(
3
)
Win
g
Nut
s
w
ith Tiltin
g
Monitor
S
upport
(O
nl
y
on
C
6 Model
)

O
nce cart is
f
ull
y
set up with all electronic devices, it should be plu
gg
ed into a medical
g
rade outlet.
T
he cart should
f
ull
y
char
g
e be
f
ore deplo
y
in
g
(
Note: All carts are shipped with a 30
%
char
g
e. I
f
storin
g
i
n warehouse be
f
ore deplo
y
in
g
, char
g
e
f
ull
y)
.
While the cart is char
g
in
g
, the LED on the power s
y
stem
external user inter
f
ace will
fl
ash until the batter
y
is 100
%
f
ull.
F
or LiFe Batteries: Allow up to 2 hours to
f
ull
y
char
g
e.
F
or
S
LA Batteries: Allow up to 5 hours to
f
ull
y
char
g
e.
T
estin
g
Your
C
art
T
o test
y
our cart
f
or power, the unit needs to be turned on. To do so,
p
ress and hold the power button on the power s
y
stem user inter
f
ace
f
or approximatel
y
2 seconds.
T
he power s
y
stem will beep and the
f
ar le
f
t LED li
g
ht will turn on. At this point, all powered devices
c
onnected to the outlet strip should receive power.
O
nce on, the LED Ke
y
board li
g
ht ma
y
be used.
Press to turn li
g
ht on
/
o
ff
. The LED Ke
y
board li
g
ht has a 5 minute timeout
f
unction
j
ust in case the
l
i
g
ht was not turned o
ff
b
y
the operator.
Note: Monitors, laptops and other devices will need to be manually turned on.
S
o
f
tware Pre-In
s
tallation
/
In
s
tallation Note:
T
o download the latest so
f
tware
g
o to: http://connectivity.powervar.com/mpm/download.asp.
D
ouble-click the MPM View in
s
taller icon to
s
tart the in
s
tall. MPM View will
automaticall
y
detect the MPM power unit attached to the P
C
workstation U
S
B port.
11 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
C
har
g
in
g
Your
C
art
Technology Workstation Solutions — Powered

12 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
Power
Sy
stem
O
verview
Clio External User Interface
T
he eas
y
-to-read batter
y
user inter
f
ace, which is located on the
f
ront sur
f
ace o
f
the cart handle,
g
ives the user a
r
eal-time status o
f
the batter
y
. Each LED will illuminate in several sequences to indicate the approximate char
g
e
l
evel o
f
the batter
y
.
•
T
he
fi
rst LED displa
y
s power on
/
o
ff
indicator
•
L
EDs two throu
g
h
fi
ve indicate char
g
e level and correspond to a percent o
f
char
g
e ran
g
e.
• Power Button
(
third to last button on ri
g
ht
)
- To power up, press and hold
f
or 2 seconds, and the on
/
o
ff
Indicator will beep and power on.
To power down, press and hold
f
or 2 seconds, and the on
/
o
ff
Indicator will beep and power o
ff
.
• Power Alert Mute Button
(
second to last button on ri
g
ht
)
- I
f
the batter
y
level
f
alls below 10
%
f
or LiFe Batter
y
an alarm will
s
ound. Thi
s
button will mute the alarm.
•
K
e
y
board LED Li
g
ht
(
last button on ri
g
ht
)
- To turn on, press button. The li
g
ht will automaticall
y
turn o
ff
a
f
ter
5 minutes or i
f
button is pressed a
g
ain.
Using the Power System
T
urnin
g
O
n
Sy
ste
m
T
urnin
g
Off
Sy
ste
m
Mute Button
Us
e
Press and hold power butto
n
f
or approximatel
y
3 second
s
Press and hold power butto
n
f
or approximatel
y
3 second
s
Pre
ss
and hold until audible alar
m
d
i
s
continue
s
F
uel
G
au
g
e
/
Power
Sy
ste
m
w
ill beep. The LED on the
l
e
f
t side turns
g
reen. All
c
omponents will receive power.
F
uel
G
au
g
e
/
Power
Sy
stem will beep.
L
ED on le
f
t
s
ide will turn o
ff
.
I
f
Power
Sy
stem is plu
gg
ed in, the
o
ther LED li
g
hts will remain lit to show
b
atter
y
level.
All components will N
O
T receive power.
F
uel
G
au
g
e
/
Power
Sy
stem will beep.
Audible alarm will silence as lon
g
a
s
b
atter
y
level is above 10
%
. Whe
n
at 10
%
, the alarm, even i
f
muted, will
r
esound ever
y
minute. Action to take
i
s to char
g
e the batter
y
or shut down
the unit.
U
se this durin
g
:
•
Initial start-up
•
A
f
ter replacin
g
batter
y
•
I
f
s
y
stem has been shut dow
n
•
I
f
s
y
stem has shut itsel
f
dow
n
a
f
ter reachin
g
low batter
y
level
U
se this durin
g
:
•
I
f
cart will not be used or plu
gg
ed in
f
or
an extended period o
f
time
•
Be
f
ore replacin
g
batter
y
•
I
f
Power
Sy
stem will be service
d
U
se this durin
g
:
•
When the audible alarm
fi
rst
g
oe
s
o
ff
at the 20
%
batter
y
level
remainin
g
. When alarm sounds
,
plu
g
in cart to avoid dama
g
e
to batter
y
.
Technology Workstation Solutions — Powered
On/Off
Indicator
Battery Charge
Level
Mute
Button
Power
Button
Keyboard
LED Light

13 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
Power
Sy
stem
O
verview
C
ontinue
d
Technology Workstation Solutions — Powered
L
ED Position 1
(
Power
O
n
/Off)
S
olid
G
reen -
Sy
stem is on and all components will receive power.
No Li
g
ht -
Sy
stem is turned o
ff
. I
f
cart is plu
gg
ed in, unit can still be char
g
ed.
L
ED Position 2-5
(C
har
g
in
g
Level
)
F
lashin
g
Red - Less than 5
%
batter
y
li
f
e remainin
g
. Plu
g
in unit
i
mmediatel
y
.
F
lashin
g
Yellow - Less than 10% batter
y
life remainin
g
.
Plu
g
in unit as soon as possible.
S
olid
G
reen - Batter
y
is at least 90-100
%
char
g
ed.
C
omponent should
still be plu
gg
ed in when possible to maximize batter
y
li
f
e.
F
lashin
g
G
reen - Each LED
fl
ashin
g
g
reen re
fl
ects the level o
f
char
g
e
achieved durin
g
rechar
g
in
g
.
No Li
g
ht - Power
Sy
stem is turned o
ff
or batter
y
is not properl
y
c
onnected to the power s
y
stem.
L
ED Position 5
(
Char
g
in
g
Status when plu
gg
ed into wall outlet
)
S
olid
G
reen - Batter
y
is
f
ull
*
Batter
y
Low:
LED 2 Flashin
g
Yellow
O
N
f
or 1 second,
O
FF
f
or 1 second. Buzzer should beep once
per second, until silenced b
y
pressin
g
“Alarm Mute button.
**
Batter
y
Low
C
ritical
When
S
tate o
f
C
har
g
e level
f
alls below
6
%
, LED 2 will
fl
ash RED 1
/
2 second
O
N,
1
/
2 second
O
FF. Buzzer will beep 2X each
second - until silenced b
y
pressin
g
“Allarm Mute” button.
***O
utput
O
n LED Behavior
LED 1 is on when output is on and o
ff
when output is o
ff
.

14 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
B
atter
y
Removal and Replacement
O
nl
y
use batteries speci
fi
ed b
y
ALTU
S
. Failure to
do so will void the power s
y
stem warrant
y
.
C
all cu
s
tomer
s
ervice
f
or
f
urther detail
s
.
Do not replace batter
y
in ox
yg
en rich environments
sparkin
g
ma
y
occur.
Alwa
y
s unplu
g
the power cord
f
rom the wall outlet
when removin
g
the batter
y
.
Battery Removal
T
ool
s
Needed: 1
/8
” Allen Wrench
S
tep 1: Power Down
Sy
ste
m
A. Turn o
ff
an
y
components plu
gg
ed into cart
B. Turn o
ff
Power
Sy
stem b
y
Holdin
g
O
n
/Off
Button
f
or 2
s
econd
s
S
tep 2: Lon
g
-term
S
tora
g
e
(
more than 2 months
)
Warnin
g
: I
f
cart will not be used
f
or more tha
n
2 months, turn o
ff
the cart b
y
holdin
g
the
O
N
/O
FF
Button. The batter
y
will need to be rechar
g
e
d
ever
y
30 da
y
s to prevent dama
g
e.
S
tep 3: Remove back access panel b
y
loosenin
g
and removin
g
(
2
)
screws
(S
ee Fi
g
A
)
.
S
tep 4: Remove back panel. Remove strap and slide
batter
y
f
rom base
(S
ee Fi
g
. B
)
S
tep 5: To access batter
y
cable
(
to disconnect
f
rom controller
)
loosen and remove
(
2
)
screws
f
rom the
f
ront panel
o
f
base
(S
ee Fi
g
.
C)
S
tep 6: Disconnect batter
y
harness
f
rom controller.
(S
ee Fi
g
. D
)
Technology Workstation Solutions — Powered
R
emove
S
trap
(
Fi
g
. B
)
D
i
s
connect Yellow
B
atter
y
Harnes
s
(
Fi
g
. D
)
(
2
)
S
crews on both side
s
(
Fi
g
.
C)
(
Fi
g
A
)
(
2
)
S
crew
s
(
Batter
y
terminals
)
L
ocated in back on A
s
cend EL

15 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
B
atter
y
Removal and Replacement
Technology Workstation Solutions — Powered
Battery Removal Continued
S
tep 7: Disconnect “blue” RJ45 cable
f
rom controller.
(S
ee Fi
g
. E
)
. I
f
replacin
g
with a
S
LA batter
y
,
this step is not needed.
I
f
blue RJ45 cable cannot be accessed, the
controller can be removed b
y
loosenin
g
and
removin
g
(
2
)
screws
(S
ee Fi
g
, F
)
.
O
nce screws
are removed, simple slide controller out and
di
s
connect Blue R
J
4
5
cable
f
rom
s
lot.
(
Note slot location
f
or new batter
y
cable
)
.
S
tep 8: Replace with new batter
y
and repeat
S
teps 1-
7
in rever
s
e order. Make
s
ure all connection are
secure
(
“clickin
g
” them in place
)
.
“Blue” R
J
4
5
C
able
(
Fi
g
. E
)
(
2
)
S
crews - Phillips drive
S
lide out controller in
A
s
cend EL
C
art
s
(
Fi
g
. F
)

16 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |www.altus-inc.com | AS-1584_Rev.H
B
atter
y
and Power
Sy
stem Removal and Replacement
DO
N
O
T
CO
NNE
C
T THI
S
U
NIT T
O
BATTERIE
S
N
O
T
SU
PPLIED BY ALT
US
WITH
OU
T VERIFYIN
G
CO
NTR
O
LLER
S
ET
U
P AND
O
THER
O
PTI
O
N
S
WITH ALT
US
.
WARNING!
I
f
replacin
g
the LiFe
(
Lithium Iron Phosphate
)
batter
y
with a
S
LA batter
y
or
S
LA to LiFe,
the
f
ollowin
g
steps need to be completed. I
f
the MPM so
f
tware has been installed, this will help
w
ith ste
p
#
4
.
1
. All cables to and
f
rom controller must be connected, includin
g
the batter
y
and its cables and connections.
Both the A
C
-In and A
C
-out connector ends include a lockin
g
f
eature to prevent
f
rom pullin
g
apart. To disconnect pull back
both “red” tab
s
.
N
ote:
O
lder models ma
y
not have this
f
eature
(
red tabs
)
so simpl
y
disconnect
.
C
ontroller mu
s
t
fi
r
s
t be
O
FF
(
no li
g
hts on the Remote User Inter
f
ace
)
and connected into A
C
power.
I
f
usin
g
the MPM
S
o
f
tware use this step. I
f
not, proceed to step 2.
C
onnect the U
S
B cable into the technolo
gy
component within the cart
(
or into a resident laptop with
the MPM so
f
tware loaded
)
.
2
. Wait
f
or the double
y
ellow to appear on the inter
f
ace.
3. When this happens, press and hold the mute button
f
or 5 seconds.
O
ne “beep” will be made immediatel
y
.
Within 3-5 seconds a
f
ter the initial “beep”, a second “beep” will be heard.
Keep holdin
g
down the mute button until a scrollin
g
li
g
ht sequence appears
(
release mute button at this time
)
.
This will look like all o
f
the
g
reen LED li
g
hts
g
oin
g
li
g
htin
g
up in order and then back o
ff
in order. When
g
reen li
g
ht
sequence is complete, the controller will show a Yellow LED and
G
reen LED and then will shut itsel
f
o
ff
(
all li
g
hts
will turn o
ff)
and then will “Reboot” itsel
f
. When controller reboots, the remote user inter
f
ace will show the batter
y
level o
f
the connected batter
y
.
4
. The “batter
y
readin
g
f
or con
fi
rmation” will onl
y
be available i
f
MPM View is bein
g
utilized.
The cart is read
y
to be used.
Technology Workstation Solutions — Powered
No Li
g
ht
s
US
B

17 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
T
roubleshootin
g
Technology Workstation Solutions — Powered
Diagnostics & Troubleshooting
Thissectionincludesabrieftroubleshootingtableandthecompletelistof
EventsandconditioncodesthatareloggedanddisplayedinMPMView
Troubleshooting
Thetroubleshootinginformationprovidedinthissectionshouldhelpyou
discoverthecauseofmostcommonlyencountereddifficulties.Beforefollowing
thetroubleshootingstepsprovided,becertainthat
otheMPMisconnectedtoaproperlyworkingoutlet,
othelinevoltagetotheMPMiswithinspecifiedboundaries
ProblemPossibleCause Actionyoushouldtake
MPMdoes
notpower
upandhas
noaudible
alarm
On/Offbuttonisnot
pressedlongenough
PressandholdtheOn/Offswitch
foratleast3seconds.
InvalidBatteryandInvalid
InputAC.
Checkwallsocketandtestfor
properlinevoltage.
MPMinputpowercordis
notpluggedin
Plugininputpowercord
Output fuseisopen

Reduceloadreplacefuseandtest
Backuptime
islessthan
expected
Batteryisnotfullycharged
orbatteryisdead.
Rechargebatteryforatleast24
hoursandretestbackuptime.
MPMis
normal,but
theloadwill
notturnon.
Loadinputpowercordis
looseornotconnected.
OutputFuseisblown.
Verifycomputerinputpower
cord
Verifyoutputwiringharness
withincartassembly
CheckOutputFuselocatedon
endofMPMunit.(seep.31)


18 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
T
roubleshootin
g
Technology Workstation Solutions — Powered
Events & Conditions
TheMPMwillindicatethepresenceofWarning(yellow)andSevere(red)
AlarmsandConditionsviatheRUIandviatheClinicViewtaskbarapplicationas
shownbelow.

ThespecificalarmthatisraisingtheYelloworRedindicatorwillbeloggedand
displayedlocallyintheTechViewapplication(taskbarapp,rightclick,Advanced)
oroverthenetwork(LAN)viaCIO/FleetViewapplication.

Thetablebelowliststhespecificalarmsandwhattheymean.

INDICATIONSDURINGNORMALPOWERSYSTEMOPERATION
CodeAsdisplayedin
MPMView
Asdisplayed
inRUILEDs
Whatitmeans
NoDisplay1stfuelgaugeLED
green,topfuel
gaugeledRed
USERACTION:None–normalstartupindication.
TechnicianNote:thechargerinverterispoweringup
NONE NormalOperation OutputACLED
greenoroff.One
ormorefuel
gaugeLED(s)
Green.
USERACTION:note“fuelgauge”LEDsonRUIorbatterycharge
levelandestimatedminutesavailableonMPMViewtaskbaricon.
BlinkinggreenfuelgaugeLEDindicatesbatteryrechargein
process
14Ͳ
054
BatteryRecharge
inprocess
24Ͳ
034
BatteryCharge
Threshold:Low
Bottomfuel
gaugeLEDYellow
USERACTION:“<3Ͳminutewarning”connectcartpowertoAC
soontorechargethebattery.
TechnicianNote:1stlevelwarningforlowbatterychargelevel,
triggeredwheneitherthresholdfor%chargeorestimatedminutes
isreached.Defaultthresholdsare10%or3minutes.
ThesesettingscanbemodifiedusingMPMTechViewsoftware.
34Ͳ
053
BatteryCharge
Threshold:LowͲ
Critical
Bottomfuel
gaugeLEDRed
USERACTION:batterynearlydepleted,connectcartpowertoAC
nowtorechargethebattery.
TechnicianNote:Finalwarningtorechargebattery–shutdown
imminent.HardcodedwithinMPMtosignalwhenchargelevelis
lessthan5%offullcapacity.

19 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
T
roubleshootin
g
Technology Workstation Solutions — Powered
CodeAsdisplayedin
MPMView
Asdisplayed
inRUILEDs
Whatitmeans
14Ͳ
070
Chargerisin
PreChargeMode
RUIwillblinkthe
4“fuelgauge”
LEDslowtohigh
ina“rolling
green”pattern
USERACTION:UsethecartonlywhenconnectedtoACpower.
Whenthealarmclears–notebatterychargestatebefore
disconnectingfromACpower.

TechnicianNote:PreChargeisaspecialchargeroperatingmode
designedtoreactivateaSmartLithiumbatteryinselfͲprotect
mode.

Thisalarmpresentsonstartupifallthreeconditionsaretrue:
1.)MPMisconfiguredforLithiumbattery
and2.)invalidbatteryterminalDCvoltagedetectedbytheMPM
and3.)thebatterycommunicatesitsstateasselfͲprotectmode,
ortherearenocommunicationswiththebattery.

Thechargerwillremaininthismodeforupto30minuteswaiting
anindicationthatthebatteryhasreturnedtonormalfunction.
After30minutes,thisconditionwillescalatetoayellowwarning
indicatingthatthebatteryneedsserviceattention.(See24Ͳ032
ServiceCheck:BatteryConnection).
14Ͳ
056
SmartBattery:
ReportsFull
Discharge
noneUSERACTION:None

TechnicianNote:Thisalarmoriginateswithasmartlithiumbattery
anddetectedbyMPMviabatterycommunication.TheYellowand
Redlowbatteryalarmswouldnormallyappearbeforethisalarm.
ThealarmisinformationalandisloggedinMPMVieweventlogfor
subsequentanalysisifneeded.
Thealarmwilltriggerorlowbatteryalarmsifnotalready
activated.
14Ͳ
057
SmartBattery:
ReportsTerminate
Charge
noneUSERACTION:None

TechnicianNote:Thisalarmoriginateswithasmartlithiumbattery
anddetectedbyMPMviabatterycommunication.Thealarmis
informationalandisusedbytheMPMtomanagecharger
operation.

14Ͳ
058
SmartBattery:
ChargeThreshold
Low
noneUSERACTION:SeeLowbatteryalarms24Ͳ034or34Ͳ053

TechnicianNote:Thisalarmoriginateswithasmartlithiumbattery
anddetectedbyMPMviabatterycommunication.Thiscondition
raisestheyelloworredLowBatteryalarms(24Ͳ034or34Ͳ053)if
notalreadyactivebasedonMPMbatterychargedetect
thresholds.

20 ALTUS | 3731 Northridge Dr, NW |Suite 1 |Walker, MI 49544 |T: 888.537.1311 Iwww.altus-inc.com | AS-1584_Rev.H
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14Ͳ
059
SmartBattery:
ReportsTerminate
Discharge
noneUSERACTION:None

TechnicianNote:Thisalarmoriginateswithasmartlithiumbattery
anddetectedbyMPMviabatterycommunication.Thealarmis
informationalinthatitwillcausetheMPMtoimmediatelyturnoff
outputpowerbeforeanyotherindicationscanbepresented.
Normallythisalarmmayonlyappearifthecartisleftrunningfrom
batteryandnoactionwastakenwhenyelloworredlowbattery
alarmswerepresentedontheRUI.

14Ͳ
060
SmartBattery:
NeedsCalibration
noneUSERACTION:None

TechnicianNote:Thisalarmoriginateswithasmartlithiumbattery
anddetectedbyMPMviabatterycommunication.Usuallyis
relatedtolongperiodsofstoragewithoutregularuseorrecharge.
Thisalarmmayclearafterafewfullrechargeanddischargecycles.

Iftheconditionpersists,usetheDiagnosticsReportoptioninMPM
TechViewsoftwaretoretrieveallinternalbatteryinformationas
anhtmlfilethancanbesenttocartOEMforinterpretation.
14Ͳ
065
SmartBattery:
HighErrorRateon
Communications
Line
noneUSERACTION:None

TechnicianNote:ThisalarmisraisedbytheMPMwhenthereisa
problemwithconsistentcommunicationswiththebattery.

Remedy:Verifybatterycommunicationscableisgoodandproperly
connected.
10Ͳ
194
Chargercurrent
reduced
NoneUSERACTION:None

TechnicianNote:IndicatesthattheMPMchargerisoperatingat
reducedpowerduetolowinputAClinevoltageoranover
temperaturecondition(seeyellowalarm20Ͳ134)

UseMPMTechViewsoftwaretoreviewinputlinevoltageas
measuredbytheMPM.
MovethecarttoadifferentcircuitwithhigherAClinevoltageor
acceptslowerrechargetime..
