Alula Connect+ User manual

Connect+ is a professional-grade wireless security
hub designed to deliver security and automaon
services, remotely controlled by smartphones and
on-site control devices. A secure and supervised
Ethernet connecon comes standard. You will
not need to modify the hub for communicaons,
simply plug Connect+ into a wall outlet and jack
into to your Wi-Fi router directly with the provided
Ethernet cord. The long-range, encrypted wireless
receiver in Connect+ provides coverage for all
sensors and devices when centrally placed in your
building.
Quick StartGuide
After installing your new security system
give us a call, your local
security pro is here to help.
Installation counsel for:
•The Alula Security & Automaon Hub
• Intrusion sensors
• Life safety sensors
• Environmental sensors
• On-site control devices
The Alula Mobile App:
• Download Alula App from the Google Play Store
or Apple App Store
• Login with user name and password
•Arming and disarming funcons
• Adding new users to the security system
•Home screen setup - favorites
•Customize sensors names and nocaons
Video Doorbell & Video Cameras:
• Add video cameras to the security system
•Adjusng cameras moon capture sengs
•Viewing and navigang recordings from the
video clips calendar
Automaon:
•Add Z-Wave® automaon devices
•Creang an automaon scene
Custom designed for
User Name
Password
Enter your login credentials into
the Alula Smartphone App

Page 2
1Unpack the Connect+ Hub with your new
security system (see gure A above). We have
already set up a new security account on your
behalf. You will not need to modify the Hub
communicaons or the sensors provided in the
box, each sensor is already enrolled and will
communicate with and through your Connect+ Hub
aer you provide power and Internet connecons.
2 Find a locaon for the panel, keeping in mind
it needs AC power and a local network connecon.
The long-range, encrypted wireless receiver in
Connect+ provides coverage for all sensors and
devices when placed in a central locaon on-site.
To maximize transmission range of Connect+
• Middle of building
• Above ground level
• Provide 6-foot clearance to the Wi-Fi router,
appliances and ducts (Figure B)
3 Mount the panel by sliding it downward into the
table-top base.
IN THE BOX
1. Installaon references
(for professionals)
2. Connect+ Hub
3. Table top base
4. 12V power supply
5. 6’ Ethernet cable
6. Cover screws
4 Power up the panel by
inserng the power supply barrel
into the power jack on the side of
Connect+. Route the power cable
under the strain relief peg (Figure
C). In the U.S.A., use the outlet
cover plate screw to fasten the
power supply to the wall outlet.
Ensure the 110V wall outlet is
unswitched, with constant power.
5 Connect the panel to the Internet by wiring
its Ethernet port to the home router. Alternately, if
you ordered your Connect+ with a Wi-Fi expansion
card, we have already installed it - using the Wi-Fi
approach requires enrollment into the home Wi-Fi
router. Hold the Enroll/WPS buon on Connect+
unl it beeps twice and then press the WPS buon
on your Wi-Fi router.
6 Conrm the top 5 LED’s on Connect+ are green
before placing your sensors (Figure D).
Figure A
POTENTIAL FOR INTERFERENCE
Figure B
Enroll/WPS
Ethernet Port
Power Jack
Power Strain
Relief
Figure C
Connections
Power
Pulsing - AC power connected
O - AC power is removed
Network Connecvity
On - Connected
O - No Connecon
Central Staon Connecvity
On - Connected
O - No Connecon
Alula Plaorm Connecvity
On - Connected
O - No Connecon
Arming Status*
Green - Disarmed
Red - Armed
Trouble
On - System trouble detected
O - No system trouble
RF Acvity
Flickering - Receiving sensor
data
System Firmware Update LED
On - No update needed
Blinking - Update in progress
O - No connecon
Figure D

Page 3
7 Install the sensors in the desired locaons
around the premise. Figure E shows common
uses. All intrusion sensors are already setup to
communicate with your system. PRO TIP: Choose a
central locaon for the Connect+ Hub to maximize
sensor range.
8 Install the door window sensors by removing
the protecve backing from the 3M VHB®tape,
pressing the sensor halves in place lightly. Ensure
the space between the sensor and the magnet
is less than 3/4”. When sased with the door
window sensor placement, press and hold each
secon in posion for 20 seconds. See Figure F.
Figure E - Typical Burglary Protection Installation
OK BESTWRONG
9 Install the moon sensors on
the desired wall locaons using the
included 3M VHB tape. If installed
in a corner, apply VHB to the 45°
bevels on the back of the housing.
For a at wall mount, apply VHB
to the back of the housing. VHB is
permanent on painted wallboard,
clean and dry the area before applicaon. Place
moon sensor between 7.5’ and 9.5’ from the oor.
This is the correct height range to avoid false alarms
created by pet movement. Press and hold sensor
in place for 20 seconds. Refer to the installaon
guide provided with your sensor to complete your
installaon. Note the sensor is already enrolled to
your Connect+ Hub.
Figure F - Door Window Sensor Placement
Bottom
Connect+

Page 4
10 Install the Glassbreak Sensors 3’ to 25’ from
the window(s) being protected, maintain line-of-
sight from glassbreak sensor to window(s). Remove
protecve backing and apply VHB tape to the back
of the housing. Press and hold sensor in place for
20 seconds. VHB tape is permanent on painted
wallboard, ensure the area
is clean and dry before
applicaon. Alternately, #6
screws and wall anchors can
be used for mounng.
11 Place Flood Temp Sensors in a locaon
requiring ood or temperature detecon, such as
a bathroom, ulity room, sump pump or laundry
area. If desired, the
wall clip can be used
to secure it to a wall or
baseboard, ensure the
sensor maintains contact
with the oor surface
for ood detecon. This
sensor detects water
pooled directly beneath
the sensor and reports
extreme temperature
condions. High temperature alarms at 100°F,
freeze point alarms at 45°F. Contact us if you prefer
to customize Flood Temp Sensor default sengs.
12 Place a PINPad or Keypad near entryways or in
a bedroom for convenient arming
and disarming. If you’ve ordered
either of these devices with your
security system, they are already
programmed and can be aached
to a wall or placed on a tabletop
or shelf. Refer to the
installaon guides
provided with the
products for detailed
installaon and
operaon informaon.
13 The Slimline Touchpad and the Flat Mount
Touchpad are the most advanced, wireless, on-site
control interface available for your security system.
They can be placed
on a tabletop or
mounted on the
wall. A power supply
is included with the
product, plugging
the power supply
into a wall outlet powers the touchscreen. See the
detailed instrucons provided with your Touchpad
on mounng and enrollment to your Connect+
Hub and local Wi-Fi network. Before permanently
mounng your Touchpad to a wall, note the signal
strength for communicaon needs to be at least
35. This number will show aer the inial startup.
Pro Tip: If you ordered the touchpad with your
security system, skip step one in the installaon
guide on installing the Wi-Fi DeviceLink Card in
your Connect+ Hub.
14 The Alula Mobile
App is the perfect
compliment to your
Touchpad, allowing
each user encrypted,
interacve control of
your security system,
automaon devices and
video cameras from
anywhere, at any me.
Your hub and sensors are
already programmed to
the Alula Hub and will
auto-populate in the App
aer login.
15 Download the Alula
Mobile App from the Apple App Store or Google
Play Store to each user’s smartphone or tablet.
Enter “Alula Security” in the app store’s search
eld. Open the app and enter the user name and
password credenals recorded on page 1 of this
quick start guide. Use the same username and
password on all users’ smartphones.

Page 5
18 The Alula App
home screen can be
customized on each
smartphone, adding
security zones, cameras
and automaon devices
to each user’s favorites.
Tap the HOME icon
(1), then tap the EDIT
GROUP icon (2) at the
top right. Check the
boxes to include your
favorite cameras, zones,
automaon devices
and scenes for your
Alula App home screen.
Finally, tap the HOME
icon (1) to scroll through
your favorites.
19 Customize sensor names and nocaons in
the Alula App to select which zones and devices will
push an acvity nocaon to your smartphone.
Tap on any ZONE (1), then choose which OPTIONS
(2) you prefer. Tap ZONE NAME (3) to rename.
16 Adding users
in the Alula App is
completed from the
primary account
users smartphone.
Tap the Gear Icon at
the top le of your
home screen, then
tap “Manage Users.” Tap the “+”icon at the top
right to add new users. Save new users by tapping
“Create” at top right. Aer adding new users, grant
access to the Connect+ Hub or security camera by
tapping each device’s slider icon to ON.
17 Arming Modes are controlled in the Alula App
with the three icons pinned to the top of the home
screen. STAY is used when people are present, the
system is armed and moon sensors are bypassed
for you to move freely around the building without
seng o the intrusion alarm. AWAY is an armed
state when no people are present on-site. All
intrusion sensors are
acve when armed
AWAY and will trigger
an alarm event if
any intrusion zone is
triggered. NIGHT is
an armed state for the
evening hours, it is a
more secure version
of armed STAY, giving
you the opon to keep
moon sensors acve,
this would trigger
an alarm if moon is
sensed at night. From
any armed state, tap
the DISARM icon
to deacvate your
security system.

Page 6
20 Test your Door
Window Sensors by
opening and closing the
protected windows and
doors with your security
system disarmed. Have
your Alula App open and
in hand to watch the
sensor status change
on screen, verifying the
door window sensors are
working correctly.
21 Test your Moon
Sensors. Step out of view
of the moon sensors
for three minutes and
tap the Security tab (1)
in the Alula App to show
your moon sensors on
screen. Walk past your
moon sensor or wave a
hand to see the moon
sensor status change to
Moon Detected (2) in
the Alula App to verify all
sensors are working.
22 Call your
local security pro to
acvate your system.
23 If you’ve already received cameras with your security system, you can add
them in the Alula App. First, make sure your local 2.4 GHz Wi-Fi network is acve
on your smartphone. Unpack your cameras and plug them in for
two minutes. Tap the Cameras tab in your app, then press the +
icon at the top right to begin enrolling a new security camera to
your system. Follow the product manual and setup wizard in the
Alula mobile App to complete camera installaon.
24 Adjust your cameras
moon capture sengs
in the Alula App, by
tapping on the GEAR icon
(1) above the live camera
view. Edit CAMERA
SETTINGS (2), and
MOTION DETECTION (3),
MOTION DETECT AREAS
(5), ensuring to SAVE (4,6)
your sengs on each
screen.

Page 7
25 Viewing and navigang video clip recordings is accessed by tapping the CALENDAR icon (1) above each
camera, prompng a calendar view. Tap the DAY to view (2) then tap OK (3). Tap the CLIPS icon (4) to swipe
through the moon-captured RECORDINGS (5) stored in the cloud. Tap the individual video clip TILE (6) to play
or SAVE (7) a clip to your smartphone. Scan through video clip with the CONTROL BAR (8).
The most recent 1000 video clips for each camera are always available for your recall. Any user with granted
security rights can access the clips through the smart calendar funcons in the Alula Mobile App. Recording
frequency is based on moon-based video capture. Choosing higher sensivity and larger moon capture area
sengs for each camera’s passive infrared (PIR) sensor will result in more clips being recorded. PRO TIP: If your
Video Doorbell faces a busy road and you do not want a clip recording of every passing car, adjust the PIR range
to sense movement 10’ from your door.
Connued

Page 8
26 Adding Z-Wave automaon devices to your Connect+ Hub. Follow the Z-Wave device maker’s direcons
to iniate inclusion for the Z-Wave device. Once the device is in Z-Wave inclusion, tap the GEAR icon (1) in
the Alula App, then tap Manage Systems (2). Then tap Z-Wave Inclusion Mode (3). Wait for the Connect+
to complete the link with the Z-Wave device also in inclusion mode. Aer INCLUSION (4), your device will
appear in the DEVICES (5) tab. Test control with the Alula App as you’re standing next to the device to validate
operaon. PRO TIP: If your Z-Wave device was already programmed to another automaon hub, it must be rst
excluded to link to the Connect+ Hub. Before networking your device to Connect+, follow the Z-Wave device
maker’s instrucons to exclude the device.
27 Using the Alula
App’s scene creaon
you can program
many automaon
acons to enhance
your connected
premises and
automate daily tasks.
If you ordered your
system automaon-
ready, your Connect+
Hub is ready to
communicate with
Z-Wave and Z-Wave
Plus devices. Simply
choose a trigger like
Armed Night and connect acons like locking the front door deadbolt and turning down the heat set point.
Your place just got safer and smarter. Tap MORE at the boom (1). Tap SCENES at the top (2). Tap +to add a
scene (3). Set TRIGGERS AND ACTIONS (4). SAVE the new automaon scene (5). ACTIVATE the new scene (6).